# Ekdesk Case Manager Reviews **Vendor:** Ekdesk **Category:** [HR Case Management Software](https://www.g2.com/categories/hr-case-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 11 ## About Ekdesk Case Manager Ekdesk Case Manager makes it easy to prepare complete, discovery-ready documentation of workplace issues. ## Ekdesk Case Manager Reviews ### 1. Excellent tool for an equitable workplace **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Ekdesk Case Manager?** EkDesk Case Manager is a good tool that helps in providing a more transparent and excellent work environment. The software helps in finding out workplace behaviors that are inappropriate and address them at the earliest. **What do you dislike about Ekdesk Case Manager?** While Ekdesk Case Manager is very easy to use, it does have some glitches in them that need to be rectified. The Glitches and bugs means that the tool sometime crashes and hence there is a requirement to feed the data again. **What problems is Ekdesk Case Manager solving and how is that benefiting you?** The major issue that Ekdesk Case Manager help solves is the unwanted workplace issues, which can stem from the different cultural backgrounds of the employees. The anonymous polling is a great way for employees to report any issue that they have in our organization. ### 2. Amazing interface and helps you organize tasks very well. **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit D. | Lead (Research Operations), Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Ekdesk Case Manager?** This software helps you organize tasks and get things done quickly. It has so many features that are simply too good and in a perfect way so this software is so good to use. **What do you dislike about Ekdesk Case Manager?** Sometimes, it makes changes to the browser’s setting. nothing else more than this. Also, it promotes itself. There are hardly any updates or changes in the software, so it is not flexible to changes at all. **Recommendations to others considering Ekdesk Case Manager:** Sometimes it changes the browser setting so fix it and other than this, it is perfect. **What problems is Ekdesk Case Manager solving and how is that benefiting you?** It organizes the task very well and it helps me to complete all my tasks so easy & fast. Without any doubt, this is the best one I have ever used any software and I do not want to switch to any other software. ### 3. Review for best HR product - Ekdesk case Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Ankur G. | Campaign Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about Ekdesk Case Manager?** The best part is how the documentation can be stored for HR purpose and how effectively the leave and performance management of employees can be done using the product. **What do you dislike about Ekdesk Case Manager?** The unexpected crashes in software is something I don't like may be they need the bugs to get fixed as their might be some data loss and has to be uploaded again. **What problems is Ekdesk Case Manager solving and how is that benefiting you?** This HR tool is very efficient for employee management purposes which solves all data and document related issues, people can connect with HR policies by few clicks ### 4. Ekdesk Case Manager for a better workspace **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Ekdesk Case Manager?** One of the best features of Ekdesk Case Manager is that it helps in addressing many workplace issues including inappropriate behavior and performance reviews in a more just manner. **What do you dislike about Ekdesk Case Manager?** There are not many issues when it comes to the Ekdesk Case Manager, though there can be improvements on the software, especially taking care of the glitches, that are leading to crashes sometimes. **What problems is Ekdesk Case Manager solving and how is that benefiting you?** Ekdesk Case Manager helps in collecting polls from the employees anonymously and this help in getting an honest opinion from them regarding their workplace issues. It is a good tool to analyze employee performance in the workforce as well. ### 5. Employee to HR all at one place **Rating:** 4.5/5.0 stars **Reviewed by:** Ankur G. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Ekdesk Case Manager?** The product bis very useful and feels as a one stop solution for employee management. The product has the facility to integrate documentation, leave absence management, performance etc very smoothly. **What do you dislike about Ekdesk Case Manager?** The system requires a bit of training and time to get accustomed to the features of this software and sometimes the software crashes and the data has to be re uploded due to tech glitches **What problems is Ekdesk Case Manager solving and how is that benefiting you?** This is one of the best tools for HR management which solves disputes if any, tracking of emoyee actions and performance and also helps to evaluate it. For ease in efforts and collecting data I strongly recommend this product ### 6. Ekdesk Case Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Nokuthaba V. | Executive Personal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Ekdesk Case Manager?** The system is most helpful and convenient as it is a one-stop-shop employee management system. The fact that one can integrate performance, documentation, disciplinary action as well as employee complaints **What do you dislike about Ekdesk Case Manager?** Like any other software, it takes a while to integrate and get accustmed. Sometimes the system crashes, and it takes a while to get the necessary support to get the technical glitches fixed on the system. **Recommendations to others considering Ekdesk Case Manager:** This software is an excellent HR tool. It is so convenient that one feels like more employees are doing HR work than there already are. For efficiency, excellence, and value in Human Resources Management. I strongly recommend this product **What problems is Ekdesk Case Manager solving and how is that benefiting you?** When solving Industrial disputes, disciplinary measures, track previous disciplinary records of employees. The product has Increased the performance of the HR team as it helps to monitor and evaluate employee performance quickly. The product supports a lot when it is time to conduct employee appraisals. ### 7. Ekdesk Case Manager Review **Rating:** 5.0/5.0 stars **Reviewed by:** Arpit D. | Production Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Ekdesk Case Manager?** Ekdesk case manager provides quick access and response and its too good. It's support system is way better . They have email address,web forum and quick chat option in case you need any help. **What do you dislike about Ekdesk Case Manager?** No way to dislike anything in this software.It meets my all the needs.I would highly recommend you to use. everything worked perfectly for me and I learnt new technology. **Recommendations to others considering Ekdesk Case Manager:** Highly recommended . I will recommend this to everyone. **What problems is Ekdesk Case Manager solving and how is that benefiting you?** It is very easy to navigate through Ekdesk case manager and I literally learned the software in minutes.i can get everything get done quickly on this website.This software has a wealth of tools available on it . It's simple!!! It's attractive!!! ### 8. Review on EKdesk Case Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Akash Kumar K. | Sales Recruiter, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Ekdesk Case Manager?** The platform, which is much help full for HR needs for small businesses and organizations, keeps all the data tracking of every employee from the interview process to joining the company and daily notes and activity tracking. **What do you dislike about Ekdesk Case Manager?** Sometimes the date is corrected, needs to fix some bugs, and should be simple to understand the UI. Should add more options for tracking the daily activities **Recommendations to others considering Ekdesk Case Manager:** Recommend for small businesses and organizations for tracking they employes data **What problems is Ekdesk Case Manager solving and how is that benefiting you?** Risk Management of employees' data and easy tracking of candidate hiring status. ### 9. Ekdesk Case Manager Review **Rating:** 3.5/5.0 stars **Reviewed by:** Louis D. | T, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Ekdesk Case Manager?** It allows the HR department to conduct interviews and save data on each applicant. The tools we use with this software are Google, Linkedin, Zipp, and Indeed. **What do you dislike about Ekdesk Case Manager?** Not a fan of the price. Missing from the product is mass downloading data. Login in can be a bit glitchy. it needs to alow more sync with Gmail and other services, **What problems is Ekdesk Case Manager solving and how is that benefiting you?** Data tracking. ### 10. Review on Ekdesk Case Manager **Rating:** 5.0/5.0 stars **Reviewed by:** akash a. | Senior bench Sales Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Ekdesk Case Manager?** Best application for the employment search and risk reduction of risk for hearing the candidate with all verified documents and person **What do you dislike about Ekdesk Case Manager?** There is not much about to dislike but need to improve the UI **Recommendations to others considering Ekdesk Case Manager:** very much recommend **What problems is Ekdesk Case Manager solving and how is that benefiting you?** Staff and employment problem for small business ### 11. recommended **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2022 **What do you like best about Ekdesk Case Manager?** easy to navigate, the employee database is easy to control and manage **What do you dislike about Ekdesk Case Manager?** I cannot think of many dislikes; so far, it has glitched on me once. **What problems is Ekdesk Case Manager solving and how is that benefiting you?** Benefits that I have realized would be24/7 customer support and online chat support. ## Ekdesk Case Manager Discussions - [What is Ekdesk Case Manager used for?](https://www.g2.com/discussions/what-is-ekdesk-case-manager-used-for) - [How best Can we implement this product for Human Resources Metrics?](https://www.g2.com/discussions/how-best-can-we-implement-this-product-for-human-resources-metrics) - 1 upvote - [View Ekdesk Case Manager pricing details and edition comparison](https://www.g2.com/products/ekdesk-case-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+15%3A46%3A11+-0500&secure%5Bsession_id%5D=1349245c-2440-4afc-a3ec-970898ec2b7e&secure%5Btoken%5D=03e08a0a4eb53d68ae1d1c9b415837384b3ee63fce865a12fb4a3429426bca91&format=llm_user) ## Ekdesk Case Manager Features **Investigation** - Separate Workflows - Anonymity - Documentation - Confidentiality **Access** - Integration - Assignment - Collaborative **Employee Experience** - Policy - Multi-channel - Cross-platform **Generative AI** - AI Text Summarization ## Top Ekdesk Case Manager Alternatives - [EasyLlama](https://www.g2.com/products/easyllama/reviews) - 4.8/5.0 (392 reviews) - [ServiceNow HR Service Delivery](https://www.g2.com/products/servicenow-hr-service-delivery/reviews) - 4.3/5.0 (304 reviews) - [Vivantio](https://www.g2.com/products/vivantio/reviews) - 4.3/5.0 (294 reviews)