Products

The Genesys Cloud EX™ solution is designed to help companies support their workforce with technology that improves their overall experience. You’ll have access to more accurate forecasting and scheduling, which addresses your employees’ desires for better balance between work and life commitments. It also enables you to support remote, hybrid and office-based work.

CSAT.AI provides a ‘fix it before you end it’ real-time solution to prevent bad customer service. This patent pending plugin was developed to train agents while providing 100% Quality Assurance monitoring. The Agent is able to see an estimation of their CSAT score in real-time. This enables agents to proactively correct course prior to concluding an engagement. Agents are able to self coach and benefit from in-the-moment customer sentiment analysis. No longer will overwhelmed managers have to re

Vanie is an AI-driven contact center solution that uses NLP and LLM to analyze every customer interaction in real time, providing actionable insights to improve CX, increase operational efficiency, and drive better ROI. It securely captures every conversation, converts speech to text summaries, and evaluates interactions based on quality checklists and process-specific metrics. Key Features: 1.100% Automated QA – Ensures consistent quality across all interactions without manual reviews or human

Software so you can gather, manage and respond to customer feedback, improve customer satisfaction and increase sales.

Hiring is a classic problem and we at Vidmagin remodelled it. Every company has faced the same challenge for as long as there have been jobs. Too many applications and too little time. Recruiters and hiring managers download resumes, read them line by line and still miss strong candidates. Many systems try to help with automated scoring. But most of it rests on keywords and surface matches, so a well-formatted resume can rank high while a genuinely capable candidate slips through. Teams end up

Automates the collection, transformation and analysis of business data and gives critical insights via dashboards.

Cost effective cloud-based QMS software system. Includes document control, complaints management, audits, non-conformance reporting, CAPA and escalation. Ideal for managing ISO 9001 processes. Quick to Set-Up and Easy to Use

SmartSolve, Pilgrims powerful suite of quality management software solutions, is engineered for the Life Sciences. Delivered on a compliance-ready platform, SmartSolve provides closed-loop process integration unmatched in the market

BigID is transforming enterprise protection and privacy of personal data. BigID is redefining personal data protection and privacy. BigID software helps companies secure their customer data & satisfy privacy regulations like GDPR.

TopBraid Enterprise Data Governance (TopBraid EDG) is a solution for comprehensive data governance. EDG makes it possible for you to manage a complete range of assets and use cases.

A reliable dataLayer is fundamental for reliable website tracking. The DataLayer Guard monitoring solution ensures 100% data accuracy across all digital touchpoints, helping our customers to maintain reliable analytics and maximize marketing ROI.

ISO Digital management system for ISO 9001, ISO 14001, ISO 45001 & ISO 27001. Making the process simplified through easy to follow instructions, automation for tasks and reminders for overdue actions.

Software companies don’t understand your business. From one group you get a rigid solution that requires expensive and time-consuming implementation. From the other you get a hodgepodge of disconnected applications. We feel your pain. Appward delivers a smart set of over 80 apps in a blazing-fast private workspace that helps you manage and improve every function in your organization, including project management, CRM, employee management, operations, quality, manufacturing and supply chain.

Call Criteria is committed to providing call centers of all shapes and sizes with the essential tools they need to thrive and survive in a world riddled with compliance violations and stagnant agent performance.

Salesforce Duplicate Management is a tool our team developed to merge Salesforce records. It is a tool developed to answer the common question of how to merge records in Salesforce.

Edge Impulse streamlines the creation of AI & machine learning models for edge hardware, allowing devices to make decisions and offer insight where data is gathered. Edge Impulse’s technology empowers developers to bring AI products to market & helps enterprise teams develop production-ready solutions in weeks instead of years. Powerful automations make it easier to build datasets & develop advanced AI for edge devices from MCUs to GPUs. Used by companies like Tunstall, Know Labs, Ou

dataX.ai is a platform for deploying and accessing custom ML, AI, NLP algorithms.

Panotica Hydra 4.0 QMS is a smart web-based software dedicated for companies with implemented Quality Management System that is compliant with ISO 9001 or other similar ones. The software allows not only to gather all of the companys improvement processes in one system, but also to actively integrate all of the employees on the system platform. Hydra provides access to supervise activities remotely aimed at improving quality as well as engages companys employees in the improvement process. ➡MOD

Vertify is a data integration, automation, and orchestration platform for the business user, providing no-code, pre-built integrations between all of your revenue apps.

BizPortalsQCFlow is a cloud-based intranet and digital workplace solution built on Office 365. It is a simpler and easier way to organize and manage company-wide communication, information, collaboration, and projects.