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Genesys Cloud EX
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Genesys Cloud EX

By Genesys

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Genesys Cloud EX Reviews & Product Details

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Genesys Cloud EX Reviews (4)

Reviews

Genesys Cloud EX Reviews (4)

5.0
4 reviews

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CW
Care Team Representative
Enterprise (> 1000 emp.)
More Options
"Easy to Navigate"
What do you like best about Genesys Cloud EX?

Easy to use to navigate around blocks, great amount of features. Review collected by and hosted on G2.com.

What do you dislike about Genesys Cloud EX?

Customer Service Support is not up to date Review collected by and hosted on G2.com.

ale o.
AO
Case advocate
Mid-Market (51-1000 emp.)
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Business partner of the seller or seller's competitor, not included in G2 scores.
"Genesys is a great work tool"
What do you like best about Genesys Cloud EX?

the practicality of the platform and it is very comfortable to work with Review collected by and hosted on G2.com.

What do you dislike about Genesys Cloud EX?

some of the updates and their interaction with other clients Review collected by and hosted on G2.com.

Omar E.
OE
Customer service agent
Enterprise (> 1000 emp.)
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"Very usefull and easy"
What do you like best about Genesys Cloud EX?

All the options and information for the interactions is clear Review collected by and hosted on G2.com.

What do you dislike about Genesys Cloud EX?

it takes a little to load the recorded interactions Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise (> 1000 emp.)
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"A powerful workforce management tool"
What do you like best about Genesys Cloud EX?

I really love the API platform and the handy user interface. Review collected by and hosted on G2.com.

What do you dislike about Genesys Cloud EX?

The lack of functionnality in comparison with other solutions. Review collected by and hosted on G2.com.

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