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SmartSolve

By IQVIA

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SmartSolve Reviews & Product Details

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SmartSolve Reviews (4)

Reviews

SmartSolve Reviews (4)

4.4
4 reviews

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Verified User in Medical Devices
UM
Mid-Market (51-1000 emp.)
"Overall a robust sofware system"
What do you like best about SmartSolve?

Being able to organize and store all our training and SOP/work instructions in one place. Updating them with changes is much easier with SmartSolve Review collected by and hosted on G2.com.

What do you dislike about SmartSolve?

It could get a bit more user friendly at times. Not super intuitive. Review collected by and hosted on G2.com.

NG
Enterprise (> 1000 emp.)
"Best eQMS solution"
What do you like best about SmartSolve?

Help in proper maintanence and tracking of complaints, CAPA, NC, devitations, inspection reports etc. Its very easy to use and we use it on a daily basis. It can be integrated easily with other tools Review collected by and hosted on G2.com.

What do you dislike about SmartSolve?

Slow speed, asset management is very tricy and cumbersome, customer support is very basic Review collected by and hosted on G2.com.

AS
Senior MDR
Enterprise (> 1000 emp.)
"Best enterprise quality management software"
What do you like best about SmartSolve?

integration with other platforms, customization as per requirement, Easy reporting, customized dashboard, role management, single sign-on Review collected by and hosted on G2.com.

What do you dislike about SmartSolve?

nothing to dislike very much but customer service is not very prompt in resolving the issue Review collected by and hosted on G2.com.

Carlota H.
CH
Trabajador
Small-Business (50 or fewer emp.)
"Use SmartSolve !!!"
What do you like best about SmartSolve?

The archive administration endorsement process has absolutely expanded efficiency concerning sign-offs of SOPs. It is unquestionably sufficiently adaptable to deal with preparing necessities for a littler size organization where prerequisites, positions,roles, and representative prerequisites are very differed because of the requirements when working for a littler organization that a worker may 'wear numerous caps'. So I would envision a bigger organization with more prominent numbers would have no issue fitting to fit the preparation prerequisites of numerous workers holding a position and its activity jobs. I am energized with the possibility of actualizing the rest of the modules (CAPA/NC/Audit/Non Conformance....etc.) Review collected by and hosted on G2.com.

What do you dislike about SmartSolve?

Help application has a couple of blunders/wrong data in its substance. Bugs/Issues dialect in the help line. Additionally the interface has a few irregularities as to areas of activities - not real issues but rather there is by all accounts a vibe with the new form that there isn't a consistency to seeking and manager setup sorts of exercises. 'Out of the Box' there is no help for execution of any inheritance information - this unquestionably stretches usage exercises. Any product that should be approved is a sufficiently thorough movement yet when you at that point factor in how heritage information is to be dealt with that does not prompt any quick execution (consider parts information section for each representative latest prerequisites and accreditation data being physically entered - it includes). Likewise I would lean toward Pilgrim Quality Solutions to offer instructional courses all the more every now and again. I have gone to the Administrator Boot Camp Class and was unquestionably happy with the educator and the course content however I get a vibe that instructional courses are an untimely idea since they are offered rarely. There is an outrageous measure of usefulness accessible to change structures and revealing capacities - yet classes are not promptly accessible. Review collected by and hosted on G2.com.

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