Products

Voice AI platform on a mission to transform, scale, and improve the way companies interact with customers.

Our hourly rates ensure you only pay for what you actually need. Have an Amazon Consultant who is dedicated to your account and based in the US.

Automatically generate and assign cases from customer emails, tweets, phone calls, customer portal submissions, or web-to-case forms. Cases automatically capture and display all conversations across channels, and link to contacts, projects, and other relevant records.

Waratek's Java Security Platform is a comprehensive solution designed to protect both modern and legacy Java applications and APIs by not only preventing exploits but also correcting vulnerable code in real-time. Operating within the application's runtime, it traces network data flow and, upon detecting misuse, instantly replaces the vulnerable code in memory with a remediated version, effectively neutralizing threats with minimal performance overhead. Key Features and Functionality: - Real-T

Toonimo, Inc. offers a cloud based platform that enables businesses to showcase the key features of their websites by acting as a pathfinder to site visitors.

Meet Brandy - The Brand Interactions Platform Brandy combines AI assistants, chat-apps and live agents into a holistic workflow, where great customer experience goes along with up to 70% automation rate. Talk to your customers on your website and build relationship in messaging apps like Whatsapp, Instagram direct, Apple Messages for business and others.

AssetMule lets you replace your static PDFs with web-based sales assets that are personalized, interactive, trackable, and can be created in minutes without design or dev resources.

Unifying value as the central point to the continuous business lifecycle

AI Swift Copilot empowers Customer Support teams with advanced capabilities for data visualization, forecasting, and anomaly detection, providing actionable insights for strategic decision-making. Designed for Heads of Customer Support, QA and Delivery Managers, it enhances control, prevention, and operational efficiency, while reducing costs and elevating team performance. For agents, AI Copilot automates repetitive tasks, simplifies workflows, and enriches daily operations, fostering engag

CoSupport AI is an all-in-one platform designed to automate and elevate customer service across every channel. It combines three enterprise-grade products: a fully autonomous AI Agent, an AI Assistant that boosts agent productivity with instant reply suggestions, and AI-powered Business Intelligence that transforms conversations into insights. Built on patented technology, CoSupport AI delivers up to 90% ticket automation with 99% accuracy — all without hallucinations. You can fully customize to

With customer satisfaction on the line, you want a powerful voicebot picking up the phone. CallMiner OmniAgent voicebots are packed with prime features for elevated CX, easy automation, and cost efficiency. LiveTranslate, low latency, barge-in, proprietary NLP engine, prosody editing, custom synthetic or real voices, and more.

Engagely.ai is a leading no-code Customer Experience automation platform that empowers enterprises to automate customer support and engagement across multiple channels, including chat, voice, email, and WhatsApp. By leveraging advanced Generative AI and Natural Language Processing , Engagely.ai delivers predictive, personalized, and informed customer interactions, enhancing satisfaction and operational efficiency. Key Features and Functionality: - Omnichannel Support: Engagely.ai enables

Channel.io’s mission is to solve some of the biggest problems that exist in modern business communication. As an all-in-one business communications platform, Channel.io includes unlimited live chats, team chats and agent seats, along with customizable chat bots, CRM and marketing add-ons that are designed to improve the full-funnel experience of the customer journey. We aim to help companies grow in a scalable and sustainable way, and want to ensure that businesses have what they need to turn fi

SmartScout is a suite of data analytics tools for Amazon sellers to build their brands and Amazon service Providers to build their clientele.

Integrated end to end integrated customer service management solution with escalation maps, automated workflows, and performance measurements. It has integrations and customization capabilities. You may design processes and interfaces for each issue type separately. It is compliant with ISO 10002 certifications.

DeepConverse helps businesses automate and scale their customer conversations. DeepConverse Chatbot, Conversational Search, and Interactive Guides have become a prime choice for leading brands like Pandora, Logitech, Jaybird, and many more. Backed with 50+ support APIs, DeepConverse lets you easily and securely automate recurring payments, appointment bookings, customer identity verification, etc. By offering outstanding self-support for troubleshooting and delivering seamless customer suppo

DexProtector is the gold standard in security for Android and iOS apps and SDKs. Certified by EMVCo across both platforms, it protects against tampering, reverse engineering, malware injection and communication interception. Its extensive feature matrix can be found here: https://licelus.com/downloads/DexProtector_Feature_Matrix.pdf It uses a no-code approach with zero cost integration which saves valuable engineering hours. There are currently more than 10 billion installations worldwide

Pega Customer Service is an advanced customer relationship management (CRM) application designed to streamline and enhance customer interactions for large enterprises. By integrating artificial intelligence (AI), automation, and real-time decision-making, it enables organizations to deliver personalized, efficient, and consistent service experiences across multiple channels. This solution not only improves customer satisfaction but also boosts operational efficiency by automating routine tasks a

SparrowDesk is an AI-first customer service platform that helps businesses deliver fast, reliable, and scalable support across email and chat. With Luna, the AI Agent, SparrowDesk auto-resolves up to 45% of tickets, enabling 24/7 support without increasing headcount.

The Layer7 Identity Suite provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the CA Identity Suite performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit perform