Workshop Reviews & Product Details

The automatic List building functionality is intuitive and effective. Audience segmentation of content within a single email is a game changer, and has proven to be very valuable in eliminating waste and rework on our team. Review collected by and hosted on G2.com.

Improved list input options – the ability to paste email addresses directly into the “send to” field, or copy/paste emails when creating a manual List, would significantly speed up ad‑hoc audience creation.

Flexible table formatting – adding the capability to adjust column widths within tables would give communicators more control over layout and readability in emails. Review collected by and hosted on G2.com.

I find the list management and Google directory syncing feature to be a breeze with Workshop. The design options are also great, especially the ease of the drag-and-drop functionality. It's easy to send on-brand and attractive newsletters. Review collected by and hosted on G2.com.

I think it would be great if Workshop had a 'multiplayer' feature that allows for simultaneous editing of emails, instead of having to share them back and forth. It can be a bit cumbersome, so I'm hoping this will be addressed in a future release. Review collected by and hosted on G2.com.

Workshop is so easy to use. If you think about all of your pain points with other internal comms programs you've used—Workshop pretty much addresses all of that in one platform. They also have some amazing templates to use. It's really helped us level up our internal branding to make our emails look better and more engaging to the reader. Review collected by and hosted on G2.com.

There's nothing that I dislike about Workshop. Review collected by and hosted on G2.com.

I love that our lists automatically sync from our HRIS and that we can create targeted lists. I also love that we can customize what fields we use from our HRIS to sync. The setup was seamless on the Workshop side. Review collected by and hosted on G2.com.

Journeys are still a work in progress. I'd like to be able to have one running each week, resending the same email to the same group at a specific time each week. Also, I'd love the ability to choose an email and 'send to more' instead of creating a new email. Review collected by and hosted on G2.com.

Workshop is incredibly user friendly. I’ve been able to fully create my own internal newsletter format for my organization. I love the poll feature. But, truly the best part is the analytics. Knowing that we are growing readership year over here is so helpful. Review collected by and hosted on G2.com.

Frankly, I’m not sure there is anything I dislike about it. The platform itself is great, but working with the staff team at Workshop has also always been a positive experience. No pushy sales people - just people excited about internal comms. Review collected by and hosted on G2.com.

I find Workshop to be a highly effective tool for our communications platform at Travel Counselors. It was very easy to adopt due to its modern features and functionality that align with what one would expect from a contemporary communications platform. The transition to Workshop was seamless as it offers enhanced capabilities compared to our old system. In particular, I appreciate the template system, which ensures that all of our communications go out on brand. Embedding content and conducting instant feedback surveys through polls is straightforward and efficient. The ability to conduct scheduled communications ensures nothing is overlooked, which is crucial for a business with a global presence of 2,000 franchisees. Furthermore, the Canva integration is a significant advantage, allowing us to seamlessly incorporate imagery and content into our communications. Importantly, Workshop delivers on what it promises for internal corporate communications, exceeding expectations without overselling, which is invaluable. Overall, its features make it easy to keep our team aligned and informed, embodying our brand and values effectively. Review collected by and hosted on G2.com.

I would like to have the ability to change communication based on specific rules or an individual's performance or role within the business. Although Workshop allows sending communications with different tones to various departments, it would be beneficial if it could tailor messages even further, such as in sales roles, where messages might need to be adjusted based on performance. Additionally, integrating with tools like Power BI for such dynamic communication adjustments would be a valuable feature. Review collected by and hosted on G2.com.

I really appreciate Workshop's ease of setup, as it was quite straightforward to get started by simply submitting an IT request at my company. The account setup seamlessly linked to my work email, allowing me to quickly sign in and set a password. I enjoy using Workshop because it significantly simplifies the process of sending mass emails with its standard structure and ability to duplicate previous work. The feature I find particularly useful is the test email option, which allows me to see how emails will look before sending them out to everyone, thus minimizing errors. The email design form tools are quite beneficial to me, and the built-in templates facilitate effortless content creation and modification, even when I'm not well-versed in communication emails. The ability to easily edit content and structure is invaluable. Additionally, leveraging Microsoft Forms seamlessly with Workshop for sending invites and gathering responses enhances the workflow. This integration simplifies task management and amplifies the utility of the software in our activities. Review collected by and hosted on G2.com.

I dislike the access rights issue within Workshop. It seems that there is a problem with gaining the correct access rights to certain distribution lists, which requires intervention from colleagues to resolve. This can be inconvenient and indicates that the system may not be as intuitive or self-sufficient in managing access privileges. Review collected by and hosted on G2.com.

I really appreciate Workshop's readiness and adaptability with features like their open enrollment template, which took a significant load off my tasks. I'm particularly fond of the cloning feature, as it allows me to maintain a cohesive and polished look in my campaigns, ensuring consistency across communications. The metrics provided by Workshop are incredibly valuable, giving me insights that enhance my workflow and strategic decisions. I also find their templates to be excellent, contributing to presenting a professional newsletter to our employees. Overall, the ease with which these elements function together makes Workshop a standout tool for managing our internal newsletter effectively. Review collected by and hosted on G2.com.

I wish we could embed videos directly into the newsletter, but that is not a Workshop limitation. It's actually a limitation of email providers. It just is not the best user experience. Review collected by and hosted on G2.com.

Workshop is incredibly intuitive and fun to use, with built‑in templates, AI-powered content creation, and seamless integration with Canva that makes building materials faster than ever. It's easy-peasy to set up too and the team has been incredibly helpful in all aspects of support. Review collected by and hosted on G2.com.

My one small gripe? (and it's super small) You have to create a new block just to add bullets or a numbered list, you can’t drop them straight into the line you’re working on. Review collected by and hosted on G2.com.

I love that rows (not content blocks :( darn) can exclude or include groups of recipients. While it adds to the complexity, it's a great way to limit some backend work for us internally. There's a lot of features and functionality to the platform which (comparatively to our last platform) is a great asset. Review collected by and hosted on G2.com.

I hate how complex the interface is i.e. adding ROWS to add CONTENT to plug in XYZ, not ever being able to add a TEXT box but somehow having them in templates etc. It's all very manual and precise. Review collected by and hosted on G2.com.