--- title: Workshop Reviews meta_title: 'Workshop Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 187 reviews by the users' company size, role or industry to find out how Workshop works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 187 scale: '5' date_modified: '2026-06-30' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Workshop Reviews **Vendor:** Workshop **Category:** [Internal Newsletter Software](https://www.g2.com/categories/internal-newsletter-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 187 ## About Workshop Workshop is a modern, purpose-built internal communications platform that helps teams create, send, manage, and measure employee communications in one place — starting with email and extending to Microsoft Teams, Slack, SMS, and more. Backed by powerful AI and automation tools, Workshop helps communicators tackle the day-to-day more effectively: drafting on-brand emails, building dynamic audience lists, personalizing messages by role or location, and analyzing results so you always know what's landing. With Journeys, you can also automate personalized, well-timed sequences (onboarding emails, event follow-ups, benefits reminders, and more!) without adding anything extra to your plate. That means communicators can spend less time pushing messages out and more time focused on the strategy that actually moves people. When a message needs more room to breathe, Pages gives every communication a place to land. Communicators can build branded, mobile-friendly landing pages without any design or IT help, text them directly to frontline and deskless employees via SMS, and update them anytime without breaking a single link. It's the kind of flexibility that helps you reach 100% of your workforce, no matter where they work. Workshop also integrates seamlessly with Outlook, Gmail, SharePoint, Canva, and leading HRIS platforms, so your existing tools keep working the way they should. Most teams are up and running in just two to four weeks, and the impact shows up fast — whether you're a distributed organization trying to reach desk and deskless employees or a growing team that needs a smarter, more scalable way to communicate. That's why organizations like S&P Global, Aston Martin, Monster Energy, White Castle, and Meijer trust Workshop to reach every employee and prove the impact of their communications. ## Workshop Pros & Cons **What users like:** - Users find Workshop to be **incredibly easy to use** , enhancing internal communications and saving valuable time. (81 reviews) - Users value the **versatile features** of Workshop, enabling brand-centric emails and effective communication scheduling. (42 reviews) - Users value the **detailed analytics** in Workshop, enhancing communication strategy with insightful metrics and team sentiment analysis. (37 reviews) - Users love the **easy creation** of personalized emails with Workshop, enhancing brand representation and effective communication. (27 reviews) - Users praise the **user-friendly interface** of Workshop, appreciating its functionality and ease of use for email creation. (27 reviews) - Users commend the **versatile functionality** of Workshop, enabling effective email creation and insightful metrics for better engagement. (26 reviews) - Users commend the **exceptional customer support** from Workshop, appreciating their responsiveness and assistance throughout the process. (23 reviews) - Efficiency (21 reviews) - Helpful (21 reviews) - Customization (19 reviews) **What users dislike:** - Users note a **lack of features** like list integration, which affects efficiency and usability in Workshop. (17 reviews) - Users express frustration over **missing features** like email organization, advanced mail merge, and automation with BambooHR. (15 reviews) - Users find the **email functionality lacking** , especially regarding automation and initial bugs affecting communication. (11 reviews) - Users are frustrated by the **limited customization** options, impacting their ability to personalize their projects effectively. (11 reviews) - Users note the **limited editing capabilities** of Workshop, suggesting improvements for layout and table adjustments. (7 reviews) - Limited Options (7 reviews) - Limited Design Options (6 reviews) - Feature Deficiency (5 reviews) - Formatting Issues (5 reviews) - Limited Features (5 reviews) ## Workshop Reviews ### 1. Pleased with Our Long-Term Partnership **Rating:** 3.5/5.0 stars **Reviewed by:** Matt S. | Internal Communications, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Workshop?** The ease of use and the template library. Our Client Success Team has stepped up to assist us with any issues that have come up. **What do you dislike about Workshop?** Backend support with our SFTP Sync could be improved. I believe with our Client Success Manager, this will no longer be an issue moving forward. **What problems is Workshop solving and how is that benefiting you?** Workshop is offering us the ability to streamline our communications across the company from top to bottom. We've overall seen an increase in engagement and collaboration between teams. ### 2. Bi-monthly Newsletter **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer H. | Sr. Sales Enablement Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Workshop?** I love how I can re-use sections to make the next newsletter easier. It super convenient to see the metrics and we can easily make a yearly campaign for ROI year after year. It's also nice that I can see who opened and clicked and use that for who we might need to reach out to for a follow up! **What do you dislike about Workshop?** This is probably user-error, but if I need to re-arrange the newsletter, I have a hard time. I think it is because I didn't set it up properly from the beginning! I would love to see MORE metrics, for example I see the clicks and the number of clicks per link...but WHO clicked those links. Unless I am looking in the wrong place! **What problems is Workshop solving and how is that benefiting you?** Having a consistent place to make my newsletter and reach out to our program users about updates, tips and tricks. **Official Response from Cassandra Brooks:** > Thank you for your great feedback! We’re so glad to hear that reusing sections and tracking metrics has made your newsletter process more efficient, and that you're able to track engagement for follow-ups. It’s fantastic that Workshop is helping you create consistent newsletters and measure ROI year after year. We’re excited that Workshop is helping streamline your communications and reach your program users effectively! ### 3. Workshop is helping to transform a non-profit's internal communications. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Workshop?** I love that I can see analytics with every message we send through Workshop. This then allows me to see what pockets of staff we are missing with emails and determine other ways to ensure we are reaching those staff with our messaging. **What do you dislike about Workshop?** I have not come up with a downside to Workshop yet! **What problems is Workshop solving and how is that benefiting you?** Workshop was the first tool we onboarded when developing an internal communications plan. It has been the cornerstone to reaching staff in a consistent, professional way. I love that we are able to see the results of each message and collect emails into campaigns further allowing me to measure the effectiveness of messaging. Our staff have had so many positive things to say about the emails they receive as well. **Official Response from Cassandra Brooks:** > Thanks so much for the kind words! We love hearing that Workshop has become such a key part of your internal comms—and that the analytics are helping you reach more of your team in meaningful ways. It’s especially awesome to hear your staff are enjoying the emails, too. That’s what it’s all about! We’re so glad to be in your toolkit, and we’re here cheering you on as you keep building out your strategy. If you ever have ideas, questions, or just want to chat comms—we’re all ears. 💛 — The Workshop Team ### 4. Love this platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Ali C. | Events and Engagement Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Workshop?** The ease of creating reusable email templates with our company's branding. **What do you dislike about Workshop?** Automation would be nice - but we are in the works of getting this set up now! **What problems is Workshop solving and how is that benefiting you?** We have a wide variety of roles held within our company. Workshop allows us to customize our lists and effectively communicate with our entire workforce with ease. ### 5. Fantastic Platform with Great Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer M. | Communications and Media Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Workshop?** The platform is straightforward to use and has excellent functionality and features. We onboarded back in 2023 and have been extremely happy ever since with email and SMS. Additionally, the entire team is invaluable. You can tell they have a great culture and enjoy what they do. **What do you dislike about Workshop?** I have nothing negative to say about the Workshop. **What problems is Workshop solving and how is that benefiting you?** The first problem that was solved was the HRIS integration so we didn't have to manually update distribution lists weekly. Now, the lists are updated overnight! **Official Response from Cassandra Brooks:** > Jennifer, Thanks so much for the thoughtful review! We’re glad the platform has been easy to use and delivering real value, especially with email and SMS. It's great to hear that your experience since onboarding in 2023 has been a strong one. We really appreciate the shoutout to the team as well. We care a lot about the work we do, and it's great to know that comes through. Thanks again for being a part of Workshop! ### 6. Effortless Communication and Insightful Data, Still Exploring More **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Workshop?** Streamlining communication across groups while being able to send visually appealing emails with links, attachments and webinars. The data insights are also very helpful. **What do you dislike about Workshop?** Nothing that I can think of right now. I am still exploring all of the features. **What problems is Workshop solving and how is that benefiting you?** Streamline and tailored communication. **Official Response from Cassandra Brooks:** > Thanks so much for your thoughtful review! We’re thrilled that Workshop is helping you streamline communication and create engaging, visually appealing messages. 💛 We’re glad you’re finding the insights helpful, too — and we can’t wait for you to explore even more features as you go. If you ever have feedback or ideas, we’re all ears! 🎉 - Cassandra ### 7. Very handy tool for internal comms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Workshop?** The new AI tool in workshop is really helpful **What do you dislike about Workshop?** Conscious of the email size regularly as our emails tend to clip with Gmail if over a certain size **What problems is Workshop solving and how is that benefiting you?** Better analytics to see who has been clicking / on what content etc **Official Response from Cassandra Brooks:** > Thanks so much for sharing this! Really glad the AI tool has been helpful — that’s exactly what it’s there for: making internal comms a little faster and a lot easier. Appreciate you taking the time to leave a review! — Cassandra @ Workshop ### 8. If it makes sense to me, it'll make sense to you - trust me! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Workshop?** I love how easy it is to arrange, format, and organize my content seamlessly. I'm so used to adjustments messing up the entire look of the document, but with Workshop, there's no struggle or issues that I've previously encountered with other software! **What do you dislike about Workshop?** I wish it were a little easier to customize sizing & wrap text around an image. **What problems is Workshop solving and how is that benefiting you?** It's easy to communicate from the same official/group/platform since we're able to save templates and easily reuse them for messages from a specific source. ### 9. Modern Internal Communications Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon S. | Director of Internal Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Workshop?** Workshop makes creating custom branded emails for internal audiences easy through customizable templates. The ability to send by time zone and have readers adjust to their preferred languages makes it a fit for our global team. **What do you dislike about Workshop?** In the future I'd like to see more drag and drop capabilities to make building emails easy and efficient, as well as an improved library with more relevant stock imagery for an employee audience. The ability to see bounce backs and whether or not emails are delivered would boost our credibility with leadership as they sometimes overlook emails or find them in their spam folder. **What problems is Workshop solving and how is that benefiting you?** Reaching a dispersed global workforce with timely, relevant communications. We send a biweekly e-newsletter as well as "just in time" communications. **Official Response from Cassandra Brooks:** > Shannon, thank you for the positive feedback! We are thrilled to hear that you've found Workshop easy to use and that it helps you manage global communications effectively. We've shared your suggestions for additional features with our product team - we always appreciate insights that help us improve! If you ever need assistance, please don't hesitate to reach out to our support team - we're always here to help. Thank you again for choosing Workshop as your go-to internal comms tool! 😊 ### 10. Review of Workshop **Rating:** 3.5/5.0 stars **Reviewed by:** Julie B. | Director of Global Marketing, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Workshop?** Ease of email development. Ability to track. I use this for all corporate communications. **What do you dislike about Workshop?** Missing some features - one in particular is how you can't eliminate individuals from a list. You have to create a new list. This is messy and unnecessary. I've used HubSpot for 15+ years - I do this easily in HubSpot. **What problems is Workshop solving and how is that benefiting you?** One place for all communications **Official Response from Cassandra Brooks:** > Hi Julie, thanks so much for sharing your feedback. We’re thrilled to hear that Workshop has made email creation and tracking easier for your team. You mentioned not being able to remove individuals from a list without creating a new one. The good news is that this capability is now available in Workshop today! We actually built it for communicators who were running into this exact issue, so we’re excited to help you take advantage of it. If you’d like a quick walkthrough or want us to double-check your setup, our team is more than happy to help. Thanks again for the thoughtful review — we really appreciate you! ### 11. Excellent tool for internal staff emails **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Workshop?** It's easy to use and ticks all the boxes for an internal email distribution tool - works with our staff directory to seamlessly sync distribution lists, provides sound metrics to track how our emails are performing and gives the appearance as if the email came from Outlook directly which is more reassuring to staff than email distribution lists that automatically have an external email warning header. Also appreciated is the function to send emails on behalf of someone else and intuitive use of the tool itself. Plus you can copy paste text directly from a word editor without it messing up formatting. **What do you dislike about Workshop?** I do wish there was a possibility to assign admin permissions to more users than 4 within the licence to help with creating emails without paying for each such user level on top. **What problems is Workshop solving and how is that benefiting you?** I need to be able to track how our employee emails are performing and Workshop's metric capability allows me to do that. I also need to be able to send emails on behalf of other senior staff members which is easy to do with Workshop. **Official Response from Cassandra Brooks:** > Thank you for the kind words! We're thrilled to hear that Workshop has checked all the boxes for you as your internal email distribution tool. Our team is dedicated to continuously improving the product based on user feedback to ensure it makes your job easier. We also appreciate your input on permissions and have shared it with our team - we're always looking for ways to enhance the experience of our users. Feedback is vital to our team and future updates, so please keep it coming! Thank you again for being a part of the Workshop community! ### 12. Great option for creating and sending internal company emails **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2025 **What do you like best about Workshop?** Workshop has an easy to use email creation plug and play format. I have been able to figure the majority of its functions by just simply going through the buttons. Its a well planned out UX/UI. I love seeing the analytics piece. **What do you dislike about Workshop?** The biggest opportunity for making Workshop better is creating a back and/or undo button function. In that same vein it would be helpful if the program responded to keyboard shortcuts like undo or redo. I also wish I could have a group dashboard of multiple campaigns for the analytics. In my company several different departments use this tool and the current dashboard is every email that is sent. I wish I could see the stats for the emails that just my department sent. **What problems is Workshop solving and how is that benefiting you?** I initially suggested that my team switch to Workshop because we would be able to use our official brand fonts and colors on the platform. **Official Response from Cassandra Brooks:** > We can't say thank you enough for this feedback! Knowing Workshop has been an easy-to-use internal email tool for your team makes us so happy! We truly appreciate the insights you've shared. We wanted to let you know that Workshop does have an undo/redo button - you can find it in the bottom left corner of the email platform. That said, we completely understand the value of keyboard shortcuts for efficiency and have passed along your request to our product team. As for analytics, we hear you! More diversified analytics options are on the way for users on specific plans, including better ways to view stats by departments. We know how important it is to have clear, segmented insights, and we're excited to roll out these new features soon. Thank you again for your feedback - it helps us continue improving and meeting the needs of our customers. Please keep sharing, and if you ever need support, don't hesitate to reach out - we're always happy to help! ### 13. Excellent Newsletter Tool for the Price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Workshop?** The analytics are unbelievably helpful in understanding my reader behavior. I also find the templates and cloning capability really useful for iterating my designs and continually improving the look and polish on my communications. **What do you dislike about Workshop?** It doesn't have some of the granularity of a more established tool and perhaps a small thing, but it trips me up that you can't use standard keyboard commands (ctrl+C, ctrl+z, etc.) . There are one or two quirks like this in the build tool that make it less intuitive, but overall the ease of use is exceptional. **What problems is Workshop solving and how is that benefiting you?** We did not have any data about our emails before and now we have great insights. It's helping me understand what our employee body responds to, and how they behave with similar communications over time. Put another way, it helped me go from "intuition" about how my readers were responding and engaging with communication - or anecdotal feedback - to having data-driven insights. This puts me on the same plane as the rest of my organization to approach communications with good data behind it. ### 14. Best Email Service Available **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer R. | Internal Comms Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Workshop?** Our internal comms team test drove several platforms before finding our way to Workshop. The other unnamed platforms did us bad. I have the gray hair and declining mental health to prove it. Enter Workshop. It was easy to learn, easy to use, and easy to share with new partners in our organization. **What do you dislike about Workshop?** I wish there was a way to transfer our brand guidelines that we have set up in Canva into Workshop. It would be nice to carry over everything. **What problems is Workshop solving and how is that benefiting you?** Workshop saves us time by being able to create nice looking messages very quickly. It is also giving us the ability to track our metrics and justify our hard work. ### 15. Outstanding Company **Rating:** 5.0/5.0 stars **Reviewed by:** Internal C. | Executive and Professional Coach, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Workshop?** What I like most about Workshop is its unwavering commitment to excellence, from sales through implementation and post-onboarding support. Their materials are top-notch: every webinar is informative, their guides are phenomenal, and their Internal Comms Best Practice annual report is very relevant and helpful. And then there's the software itself: very easy to use, great analytics, and nice integrations with other tools. Not only am I happy with this software, it has exceeded my expectations. **What do you dislike about Workshop?** Honestly, I'm a little stumped here. I hope Workshop will continue to bring excellence and new features. So far, it has not disappointed. **What problems is Workshop solving and how is that benefiting you?** It's helping us understand our communication: who's reading our email (or not), when, and trends over time. **Official Response from Cassandra Brooks:** > Thank you so much for your kind feedback! We’re thrilled to hear that Workshop has been instrumental in elevating your internal comms. Our #1 goal is to support you in every way possible, and it means a lot to us that you’ve experienced such a seamless journey from sales to implementation and beyond. We’re proud of the materials we provide, from our webinars and guides to the Internal Comms Best Practices report, and we’re so glad to hear they've been valuable to your team. It’s also amazing to know the software has had such a positive impact with its ease of use, powerful analytics, and seamless integrations. We couldn’t be happier that we’ve exceeded your expectations! Thank you for being such a fantastic partner—your feedback drives us to keep innovating and delivering even more great features. We can’t wait to see how Workshop continues to support your communication success! ### 16. Workshop is a streamlined platform for internal communications excellence! **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna G. | Corporate Communications Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Workshop?** As an Internal Communications Coordinator, Workshop has been a dream to work with, even in the early days of development. When I first joined my company, I was anxious about learning new programs in a timely and effective manner, especially since I had limited experience with email-building software. I was pleasantly surprised at the simple user experience, creating a smooth learning curve for myself and my management team. I found it very easy to implement my existing skillset into the Workshop software, which was essential given I utilize the platform daily. For context, my team sends around 60 emails per month to a diverse audience (list segmentation is crucial here)! Recently, we integrated our Associate database program with Workshop to provide an always-current directory and even deeper Auto List capabilities. I truly enjoy the dynamic features Workshop is frequently adding, including GIF and stock image options, as well as audience insights. The content-building options are plentiful to meet my team's needs, and changes are easy to navigate. One of the most helpful things about this platform is its built-in analytics for readership, clicks, opens, and more - especially when it can be sorted out by distribution lists and individual recipients. I have yet to fully explore their new sharing and calendar functions, but I know these are actions taken based on user feedback, which I greatly appreciate. Working with Katie and Josh at Workshop, she is always receptive to user insight and passes along our recommendations to the engineers. I love that when I send a recommendation to Workshop, they acknowledge my idea and give a timeline of when we could expect to see such a feature. All in all, what I like best about Workshop is its ability to support our brand with internal emails in a sophisticated, engaging manner. **What do you dislike about Workshop?** Recognizing that Workshop is very much in a start-up phase, I appreciate all the team has done to correct snags and provide customer support for my challenges. As I said, our account manager is extremely responsive and receptive to recommendations, so I know I am supported with solutions when I run into challenges. At this time, I would like to see Workshop integrate more copywriting functions, such as word count, fonts, and dynamic text rather than using current workarounds. A function that would be more helpful, especially in my line of work with onboarding, would be the ability to clone entire campaigns, rather than just individual emails. Cloning single emails and adjusting each setting to transfer it to a new campaign is tedious. As with all email software, Outlook produces challenges (weird lines, rounded corners, image errors) for formatting in the recipient's inbox, and Workshop is no different. However, I can credit Workshop with being proactive about education and offering solutions when major issues arise with Outlook. **What problems is Workshop solving and how is that benefiting you?** Workshop is playing a critical role in sharing information with our Associates, onboarding new hires, and creating a vibrant culture of engagement. In my role, Workshop enabled us to roll out a brand new onboarding communications plan that delivers essential information to our new hires and acclimates them quickly to our culture. This 7-part email series in Workshop has solved knowledge gaps, remote isolation, and general challenges in an Associate's first 90 days. Overall, this benefits the company by delivering brand value, improving retention and engagement, and developing deeper connections with our Associates. In addition, we have leveled up our communications by aligning with our brand in exciting and aesthetic ways. With such success in an educational onboarding program, we have expanded to use Workshop to roll out onboarding surveys, which happen four times during an Associate's start with us. ### 17. Great Product and Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Candace W. | Communications Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Workshop?** Workshop is simple and easy to use. It has a lot of great features to help communicators reach their audiences at the right time and with the right message. For example, you can segment different parts of an email to include different messages to different audiences all within the same email. The customer service is second to none. They're responsive and always work quickly to resolve any questions or issues that arise. I would recommend Workshop to anyone looking for an internal communications tool. **What do you dislike about Workshop?** Honestly, there's not much I dislike about it. I wish I could also use it as an external email tool, but that's not what it's built for. Maybe someday (wink, wink, Workshop team)! **What problems is Workshop solving and how is that benefiting you?** I need tool to measure email analytics, create distribution lists, and compile information in an easy-to-read format. **Official Response from Cassandra Brooks:** > Candace, seriously- thank you for your kind words! We couldn't be more thankful to have as part of Workshop. We love hearing how the platform has not only made your job easier, but also better with all of its features. We take great pride in our support team, so hearing how you've found them responsive and easy to work with makes us absolutely giddy! Thank you for choosing Workshop as your internal comms tool. We've taken your feedback back to the team- you never know what the future might bring! 😊 ### 18. Workshop: Made For Comms People Who Like Design **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett D. | Culture & Comms Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Workshop?** It's a solid email sending platform that combines a handy design editor along with handy comms tools. **What do you dislike about Workshop?** Some features are still early in development, but improve with each iteration **What problems is Workshop solving and how is that benefiting you?** It helped us revitalize our Comms platform, and create a highly lauded internal newsletter that our employees love & look forward to! ### 19. Workshop Makes Communications So Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Jillery R. | Communications Writer, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Workshop?** The platform is very user-friendly and easy to use daily. I like to keep all comms in one campaign, so the data is all in one place. The opportunity for collaboration with my team is awesome. The templates are awesome to build and then reuse over and over. **What do you dislike about Workshop?** I work for a huge company, so I see other people's work. I would like to see only my content when I am logged in. **What problems is Workshop solving and how is that benefiting you?** Using it as a communications platform that tracks our metrics and helps us be the most effective in our communications efforts. **Official Response from Cassandra Brooks:** > Thank you for your great feedback! We’re so happy to hear that Workshop is user-friendly and helps streamline your communications in one place. It’s fantastic that the platform makes collaboration with your team easy, and that you’re able to reuse templates to save time and keep things consistent. Thanks for sharing your suggestion about viewing only your content—it’s definitely something we’ll consider as we continue to enhance the platform. We’re thrilled that Workshop is helping you track metrics and improve your communications effectiveness! ### 20. I love workshop **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke J. | Operations Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Workshop?** Workshop is so easy to use. The UI is awesome. The stats and dashboards are reliable. It's a software that I trust to do what it's supposed to do without error. **What do you dislike about Workshop?** The only downside is that sometimes the canva sync isn't instantaneous, but I've noticed the speed getting better and rarely is that an issue. And if it is, I just download the picture and then upload it vs using a connection. **What problems is Workshop solving and how is that benefiting you?** It's helping drive more traffic to our intranet and informing our team in a bite-sized way. **Official Response from Cassandra Brooks:** > Brooke, thank you for the 5 ⭐️ review! We’re so glad to hear that the platform and its features have been easy and reliable for you. Being trusted is everything to us, and we’re committed to continuously improving. If you ever have any concerns or needs, please don’t hesitate to reach out to our support team—they’re always here to help! Thank you again for being a Workshop customer—we truly appreciate it! ### 21. Hassle-free onboarding process, amazing product & world-class team! **Rating:** 5.0/5.0 stars **Reviewed by:** Josh B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Workshop?** Workshop's onboarding and implementation process was extremely quick and easy. Integrating our systems was so simple. Their team did an amazing job guiding our team through the process (our IT team was especially impressed with Workshop's knowledge and helpfulness during the process). We had zero issues as a Google/Gmail based organization (and we love the Slack integration!) Our team found Workshop to be by far the easiest to use platform on the market (we use it every day, and love the data/metrics that the tool provides!) . But maybe the thing we like most is that their team is constantly rolling out new features/functionality based on direct feedback from customers. (So cool to see!) **What do you dislike about Workshop?** Nothing really comes to mind. (I just wish our team would have found Workshop sooner!) **What problems is Workshop solving and how is that benefiting you?** Before Workshop, I was in the dark as it pertains to data/analytics. I had no way to know if my audience was resonating with the email communications that I was sending them. Now, our team has actionable data/insights which have been invaluable! The other big problem we had before making the switch to Workshop was the lack of design options in our emails (which we previously sent directly out of Gmail). Now, our emails are super on brand and our audience finds them much more engaging to read. ### 22. Transforming Internal Comms **Rating:** 5.0/5.0 stars **Reviewed by:** Frankie M. | Senior Communications Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Workshop?** Workshop is extremely easy to use and customizable to your organization. The team is extremely responsive whenever I have questions or requests for email templates. It's been great to see more teams across the business wanting to use Workshop, as they can see the ROI and the impact it has on our employees. Switching to Workshop from an external mail tool was the best accomplishment of my role thus far! **What do you dislike about Workshop?** I am looking forward to comprehensive drip campaigns in the future to make marketing campaigns more automated for our employees. **What problems is Workshop solving and how is that benefiting you?** Workshop helps us engage our employees buy making emails more accessible and aesthetic. It also helps us get quick pulse checks on employees throughout the year. Since implementing in late 2023, our employees feel more connected to what's going on in the business because of Workshop. ### 23. great idea, but hard to use **Rating:** 3.0/5.0 stars **Reviewed by:** Rachel I. | People Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Workshop?** looks lovely when we send to our team. love the analytics - thats the best part, is being able to see who opens, how long, when, what format, etc. **What do you dislike about Workshop?** while it looks good once its sent out, it is REALLY hard to use. not very logical the way certain blocks are set up. the customizations for creating the emails are really confusing and not easy to use. i cant make the customizations i want because i dont think the features exist. or when i make an edit it edits the wrong thing, but i cant figure out how to edit the thing i really need to fix. overal the product is interesting, but needs a lot of QA work i think. **What problems is Workshop solving and how is that benefiting you?** internal comms for our team - it benefits us by creating a streamlined look ### 24. Workshop elevates our internal communications **Rating:** 4.0/5.0 stars **Reviewed by:** Briana F. | Corporate Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Workshop?** I've really enjoyed using Workshop to send out internal emails. The onboarding process was smooth, and the Support team is always quick to answer any questions I have. If you've worked with tools like Constant Contact or MailChimp in the past, transitioning to Workshop is seamless, and the user interface is easy to adapt to. I also appreciate the simple analytics dashboard, which lets me track URL clicks, measure how long teammates engage with emails, and view traditional metrics like open and click rates. The integration with Azure Directory has been a game changer — no more manually managing email addresses each week! **What do you dislike about Workshop?** If you're familiar with email communication tools, you'll quickly adjust to the design nuances and quirks of the email builder. However, for those new to tools like Workshop, it may take some time to achieve the exact design you're aiming for. **What problems is Workshop solving and how is that benefiting you?** We currently use Workshop to send our company-wide weekly newsletter. Previously, we relied on an external email tool for internal communications, and it often fell short of supporting our needs. With Workshop, we've been able to deliver our weekly newsletter to teammates with confidence, track accurate results, and create content that drives stronger engagement from our people. ### 25. Excellent templates + analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie B. | Internal Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Workshop?** I love their Happy Monday Club emails with tips, tricks, templates and ideas. Their customer service is great. When I had a an account issue when I changed my legal name, they were able to action quickly and sync my work across both email aliases. Overall, it's easy to use and great to be able to view other people's work / templates to get ideas on how to make my work more engaging. The analytics are a great feature. I love exporting metrics and share with stakeholders to share in the success. **What do you dislike about Workshop?** There are challenges in making sure backgrounds and hyperlinks maintain the same quality when in dark mode. **What problems is Workshop solving and how is that benefiting you?** Targetted communications to a unique audience. Tailoring engaging content and making (sometimes) boring content, exciting and visually appealing. ### 26. Great Internal Comms Software **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav K. | Managing Director, Construction Industry Group, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Workshop?** It's an easy to use system that is plug and play. The team is also great and responsive! Implementation was straightforward and we were up and running in a few days. **What do you dislike about Workshop?** There sometimes is some limited functionality with the formatting of images and content boxes but the team is taking feedback from us and working through it. **What problems is Workshop solving and how is that benefiting you?** It's giving us an ability to send consistent communications to colleagues and track reading habits and awareness across the company. ### 27. User friendly tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Workshop?** Ease of use, quick set-up, slack integration, ability to track all efforts through metrics. **What do you dislike about Workshop?** Slack integration may skew results in metrics **What problems is Workshop solving and how is that benefiting you?** understanding readership **Official Response from Cassandra Brooks:** > Thank you for the positive review! We appreciate you being a part of Workshop! - Cassandra ### 28. Workshop Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Workshop?** I like that Workshop is constantly adding new tools. It feels like they take feedback into account and work with you to find solutions. **What do you dislike about Workshop?** Nothing! I don't have any suggested improvements. **What problems is Workshop solving and how is that benefiting you?** It's helping us create a sense of community. **Official Response from Cassandra Brooks:** > Thank you for the great feedback! We're thrilled to hear that you appreciate how Workshop is continually evolving with new tools and features. We take customer feedback seriously, and it’s wonderful to know that it feels like we’re working alongside you to find the best solutions. We’re always here to help and listen, so please don’t hesitate to share any more ideas you have as we continue to improve! ### 29. One easy way to track and create successful Communications **Rating:** 4.5/5.0 stars **Reviewed by:** Satpal K. | Benefits Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Workshop?** Easy to use navigation and setting to create new communications that look professional and have multiple ways to track engagement. **What do you dislike about Workshop?** Can we challenging at first to figure out how to navigate the different blocks of the communication at first. No way to remove names from a list of people in Workshop. **What problems is Workshop solving and how is that benefiting you?** Tracking the open rates and click through rates for our communications, while also providing a professional format to use. **Official Response from Cassandra Brooks:** > Satpal, thank you so much for the feedback! We're so glad to hear that Workshop has been easy to use as you set up and track engagement for your team's new communication tool. We know that onboarding and the learning process can take some time, but we are here to support you every step of the way. In addition to our ongoing support, we also host live learning opportunities to help you and your team get the most out of Workshop! If you ever have questions or need extra help, don't hesitate to reach out - we'd be happy to jump on a call and help! ### 30. Straight and easy **Rating:** 4.5/5.0 stars **Reviewed by:** Marta P. | Elite Executive Operations Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Workshop?** I like that I can test the emails before sending them out to the larger crowd I like that we can collaborate with different people on the same project **What do you dislike about Workshop?** I don't like the fact that I need to clone an email every time that I need to send the same email to someone new **What problems is Workshop solving and how is that benefiting you?** It allows me to send emails to a larger audience and with a company template format **Official Response from Cassandra Brooks:** > Marta, thank you so much for the positive review! We are thrilled you have enjoyed using Workshop and found it to be a simple and effective communication tool for you. Our goal is to make your job easier, so it is wonderful knowing we're helping smooth things out. We also appreciate your feedback about the need to clone an email and have shared it with our product team. We are always looking for ways to enhance the user experience, and insights like yours help us shape our improvements. Thank you again for being a valued user - we're here if you ever need anything! ### 31. I love Workshop! There are a few things that I think could make it even better though! **Rating:** 4.0/5.0 stars **Reviewed by:** Mary Beth B. | Digital Designer / Communications Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Workshop?** I love having Audience Segmentation available! **What do you dislike about Workshop?** I wish we could have more global settings. Like button design, dark mode. **What problems is Workshop solving and how is that benefiting you?** Better targeted email settings compared to our old platform. ### 32. Easiest way to send, track and evaluate the effectiveness of our internal comms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Workshop?** The tracking functionality is the most important part of workshop for me. It is so easy to not just diagnose specific emails and how often links within emails are accessed, but times of day when it might be best to send communication. It is very easy to build new comms, but also to clone old ones. For campaigns that run regularly, I can save a ton of time by cloning emails and updating them for relevance. The surveying additions are very helpful as wel. **What do you dislike about Workshop?** None really. Sometimes it takes me time to figure out how to make my comms aesthetically pleasing, but that is likely more on me than the software. **What problems is Workshop solving and how is that benefiting you?** Communication diagnostics ### 33. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan J. | Marketing & Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Workshop?** We started using Workshop in April of this year for our internal communications to all 900 employees after having various problems with Constant Contact over the previous year. Workshop integrates with our company's email servers and delivers to all of our employees, with the photos loading instantly. We've sent out 57 emails since beginning with Workshop and have almost 35k in opens. We would recommend Workshop to anyone. It's easy to use and implement, and they have great customer support. **What do you dislike about Workshop?** I would love if Workshop offered an events side to their platform, but I don't have anything that I dislike about it. **What problems is Workshop solving and how is that benefiting you?** Workshop never delivers my emails to Spam, ensuring that all of our employees are receiving our communication and have the information they need. ### 34. Overall it works but there are improvements that could be made **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Workshop?** I like that it's fairly user-friendly and quick to use and pull together a template. The customer service is good and I like the team - they are quick to help! **What do you dislike about Workshop?** It doesn't have good stats that we can utilise in a meaningful way - i.e. analysing our data and telling us the best times to send or even giving us the raw data to analyse. I think it could have better picture editing. The paragraph content feature is clunky and glitchy and I don't like that I can't add bullet points in it. The tables look old-fashioned. It's also hard to search for previously sent emails unless you know specific details (key-words aren't easy to use). **What problems is Workshop solving and how is that benefiting you?** It allows me to quickly pull together and send comms to our distribution lists ### 35. Making monthly product newsletters a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea K. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Workshop?** The easy to build/edit/use templates and email tracking. **What do you dislike about Workshop?** I have not encountered any downsides to using Workshop yet. **What problems is Workshop solving and how is that benefiting you?** I am a product manager who needs to send an internal monthly Product Newsletter. I used to do this manually, which was painstaking and the end result didn't look great. I also didn't know who was reading them and certainly could not include any interactive elements (so they were probably very boring). Workshop's templates changed all of that. The drag & drop blocks, easy editing, beautiful premade templates cut down my time spent by at least 3 hours, and the interactive elements and tracking metrics help me keep things interesting, fresh and accountable. ### 36. Very good. Allows us to create nice emails for employees **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Workshop?** easy to use, flexible, simplistic. Allows for a lot of customization **What do you dislike about Workshop?** I'd love the ability to co-collaborate on the same email with coworkers. **What problems is Workshop solving and how is that benefiting you?** communicating to employees is key for our business, and it does exactly that. ### 37. Friendly tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2025 **What do you like best about Workshop?** Easy way to prepare my communication and track data. **What do you dislike about Workshop?** I still not know how to reverse an action and how to add several e-mails from excel to the receiver box **What problems is Workshop solving and how is that benefiting you?** Standard communication with employees **Official Response from Cassandra Brooks:** > Thank you for your feedback! We're happy to hear that Workshop makes it easy for you to prepare and track data for your internal comms. Our #1 goal is ensuring every customer can fully utilize our features to drive success. We'd love to help with your questions! In our email editor, you can reverse any edits within your session by using our undo/redo options, or even revert back to a previous version of your draft in the bottom left of the email builder. Regarding your question about list management, you may have the ability to import new contacts via CSV or manage existing synced lists. These options are dependent upon your organization's plan type and individual user permission access. If you ever need assistance, our support team is always happy to help! ### 38. Powerful email platform for internal comms **Rating:** 5.0/5.0 stars **Reviewed by:** Jason W. | Web Design & Digital Media Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Workshop?** I like the flexibility of mobile design options (reverse stacking or hiding/showing content based on screen size). **What do you dislike about Workshop?** I wish there was built-in functionality to optimize images. **What problems is Workshop solving and how is that benefiting you?** We needed Single Sign-on and 2-factor authentication at a reasonable price, which our previous vendor was not giving us. This security is absolutely essential for our company. It means we can use the Cloud-based service to manage everything, instead of an Outlook plug-in. It also means we have more accurate analytics. ### 39. Not enough design features **Rating:** 3.0/5.0 stars **Reviewed by:** Reyel L. | Admin officer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Workshop?** Workshop is Functional and simple to use **What do you dislike about Workshop?** However it is limited with design possibilities **What problems is Workshop solving and how is that benefiting you?** sending of corporate emails, ease of sending **Official Response from Cassandra Brooks:** > Reyel, thank you for your feedback! We're happy to hear that you find Workshop functional and simple to use, and that it’s helping you with sending corporate emails. We appreciate your feedback regarding design possibilities, and we’re always looking for ways to enhance the user experience! Your input is invaluable, and our team is consistently working on adding more design features. If there are any specific features that would make your experience even better, please don't hesitate to reach out to support or collaborate with your account manager to share your thoughts. We appreciate it! ### 40. I love Workshop **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Workshop?** I love the ease of use and customization we can do for our newsletters! We use it for our required training program here and love it. **What do you dislike about Workshop?** Nothing! We enjoy everything about Workshop so far! **What problems is Workshop solving and how is that benefiting you?** Getting information out in a fun, engaging way! It helps bring awareness to our program and drives our completion rates of training much higher. ### 41. Workshop is an indispensable part of our daily operations. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashton A. | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Workshop?** Workshop has transformed the way we approach internal communications, striking a balance of power and simplicity. Intuitive. Comprehensive. Streamlined. It delivers! They’ve managed to take the best features from other platforms, fine-tune them, and serve up an even more polished product. We use it daily. The analytics feature is a game-changer: robust, detailed, yet presented in a way that is user-friendly. The customer support team is like no other customer service we've experienced. They respond within minutes and always follow-up and fix any issues/questions quickly. Their image library is another standout that solved previous problems we had with other tools. The convenience and functionality of the cloud-based landing pages allow us to address several needs in one fell swoop and get employees comms with a smoother experience. The onboarding process was a breeze – they had us up and running within a day. The entire team transitioned with ease and had a sense of confidence from the start. Training others on the platform is almost effortless, thanks to its intuitive design. We've just upgraded to Premium to access even more features, and we're planning to set user permissions for department contacts within our company, bridging gaps all thanks to Workshop. **What do you dislike about Workshop?** Honestly, if you're searching for a downside at Workshop, you might find yourself at a dead end. The only negative would be the anticipation of upcoming features teased on their roadmap, which we're eager to use right away. **What problems is Workshop solving and how is that benefiting you?** Workshop is addressing a variety of our comms challenges. It streamlines the creation and distribution of our internal newsletters (we have a weekly and monthly newsletter), simplifies the process of updating teams on policy changes, and provides a hub for all our email efforts. The analytics empower us to make data-driven decisions, enhancing the effectiveness of our outreach and internal messaging. Integration with our HRIS system has also improved information accuracy and streamlined the process, saving us considerable time and ensuring a more cohesive and aligned communication strategy company-wide. Now, with texting on the horizon, we can truly connect with every employee in the most direct and engaging way possible, and look forward to reaching our deskless employees. ### 42. UseWorkshop is very good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Workshop?** I like how easy the platform is to use for our nontechnical colleagues. We can send out magazine-quality (in terms of aesthetics) messages to staff which I am sure does make them more likely to read them. We have great analytics in the platform that measures this engagement and complies with GDPR. It was an easy app to set up **What do you dislike about Workshop?** It is expensive, this is a luxury product I feel. What it does, it does very well and I have seen features growing such as the sms messages features being added and I would like to see more features included. **What problems is Workshop solving and how is that benefiting you?** I don't feel that a problem has been solved as such, I feel this is nice to have and not need to have. ### 43. Makes employee comms so easy **Rating:** 5.0/5.0 stars **Reviewed by:** Katie D. | Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Workshop?** Workshop is the employee communication tool we were looking for. One of the best things is the ability to segment audiences. When we used Workshop for benefits open enrollment, we could target specific populations, such as folks who had an HSA or an FSA to remind them of any extra steps needed to take in the enrollment process. Workshop was easy for every user on our team. The platform is intuitive and easy to understand. I love being able to track any email's performance and the expanded communications calendar has been helpful to know when specific teams have a communication planned so we're not sending too many at once. The Workshop team has been incredibly helpful in all aspects. **What do you dislike about Workshop?** We had a bit of a struggle getting a connection set up with our HR platform, but I don't believe that was because of Workshop or their team. **What problems is Workshop solving and how is that benefiting you?** Tracking employee communications to ensure all employees have access to necessary information. ### 44. Workshop has enhanced the look and feel of our internal comms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Workshop?** Fun templates I can customize, Canva integration, GIPHY integration **What do you dislike about Workshop?** Preview doesn't always match test emails and it can take a lot of playing around to figure out the discrepancy **What problems is Workshop solving and how is that benefiting you?** Workshop helps us create fun, engaging emails, which in turn helps to increase engagement with our internal communications **Official Response from Cassandra Brooks:** > Thank you for the positive feedback! We're so happy to hear that the templates, Canva integration, and GIPHY features are your favorite parts of Workshop! We strive to provide the best user experience possible and are always working to enhance the platform to better serve our users. We've shared your preview feedback about the preview discrepancies with our team, as we're continuously looking for ways to improve. If you ever have any questions or concerns, please don't hesitate to reach out to our support team- we are always happy to help! Thank you for being a part of the Workshop community, we appreciate you! ### 45. Workshop has helped us improve our internal communication. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Workshop?** We have used Workshop since May 2024. Our newsletters now have a more consistent look and feel, they are easier to prepare and send to the right audiences, and we can see useful metrics for each sent message. The Workshop team made the setup easy and helped us create great custom templates for our emails. **What do you dislike about Workshop?** We'd like to be able to refine the metrics data more. **What problems is Workshop solving and how is that benefiting you?** Workshop gives us the ability to customize our messages for specific audiences and better understand the message reach, which helps us improve our communications. ### 46. Workshop **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Workshop?** Simple tool that is fit for purpose. Easy to use! **What do you dislike about Workshop?** It is another communication tool that may not be part of an organizations long term internal SMS or email strategies. **What problems is Workshop solving and how is that benefiting you?** Ability to access users. **Official Response from Cassandra Brooks:** > Thank you for your review! We’re so glad to hear that you find Workshop easy to use and a great fit for your needs! ### 47. Extremely happy with the features of Workshop **Rating:** 5.0/5.0 stars **Reviewed by:** Kendra H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Workshop?** The Workshop team is always available to help if needed. The platform is extremely user friendly and doesn't take a lot of time to figure out. Workshop is constantly making improvements in the platform that have all been very useful. Easy to use and send out emails to employees. The scheduling and calendar feature is really nice to have to make sure there isn't any overlap. Overall, I have really enjoyed using Workshop. **What do you dislike about Workshop?** Workshop has made many updates to the platform that have been useful. The original integration with UKG was a little difficult, but that was more on the UKG side than Workshop. **What problems is Workshop solving and how is that benefiting you?** Workshop has helped us create consistent employee communications that look more professional and have reporting capabilities to assist us. ### 48. Best Customer Service and platform for sending corporate communications **Rating:** 4.5/5.0 stars **Reviewed by:** Kirstin G. | Senior Employee Experience Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Workshop?** This is by far the best platform to use for company-wide emails. This customization and interactive features make this program far more valuable than it's competitors'. It is very easy to create templates and edit them with personal touches. Feedback from our audience has been excellent. Also, the speed of customer service is top-notch. Responses usually come within a matter of minutes. **What do you dislike about Workshop?** The setup process with our HRIS platform was a bit cumbersome but it is like that with any new integration. The only hiccups have been with final editing - no spell check, watching for formatting differences between desktop and mobile platforms. **What problems is Workshop solving and how is that benefiting you?** My main difficulties have been with Workday integrations and ensuring that information is carrying over correctly. ### 49. Fantastic tool for building and sending emails to the business. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Workshop?** Workshop is really easy to use and intuitive. I use it multiple times a day - it's one of my always open tabs! I was very quickly able to get up to speed on how to use Workshop and was building emails within minutes. The analytics are incredibly useful and we're able to prove the success of what we're doing back to the business. The team at Workshop are really helpful and willing to respond to suggestions to improve user experience. I love the customer service, always on hand and super quick to respond to any query and support any issues that may arise. There are simple guides to follow to make using Workshop easy, especially when integrating with other systems. I have regular calls with our account manager and we're kept up to date on what's coming up from Workshop, new features that are implemented and how we can better improve our ways of working. **What do you dislike about Workshop?** I'd really like the option to copy and paste rows from one email into another. I'd also like the option, once an email is sent to then send it on to another person, for example if they have been missed off the distribution list. At the moment that requires either sending a link or cloning the email to send again. **What problems is Workshop solving and how is that benefiting you?** Workshop helps us to get emails out to the business and importantly measure and analyse how they are performing so we can measure success and provide data back to the business. We are having increasingly more people come to us for support with their comms when they see the benefits of Workshop. ### 50. Workshop is the next cutting edge internal emailing tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Mackenzie B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Workshop?** Not only does Workshop provide great internal emailing options and tools, but they also have a wonderful support team that is always open to feedback! Their customer support is truly unmatched. The team ensured the implementation process was seamless by integrating the sales representative into the entire onboarding proocess to ensure we always had a familiar face on calls along with the technical team. We never felt that we were left in the dark about any processes, hidden fees, or accessibility to the platform during the entire implementation! **What do you dislike about Workshop?** The only downside of Workshop is the inability to edit/crop photos within the tool. However, this should be resolved soon! **What problems is Workshop solving and how is that benefiting you?** One of our main business needs for Workshop is the data. We were previously using another emailing tool that was not strategically built for internal use which did not allow us to see any data or analytics on the communications we were sending. With Workshop, we are able to see SO much valuable data within the platform and are able to better identify where and how our people are absorbing information internally. ## Workshop Discussions - [How has Workshop helped you keep company emails organized and easy to track?](https://www.g2.com/discussions/how-has-workshop-helped-you-keep-company-emails-organized-and-easy-to-track) - 1 comment, 1 upvote - [What is Workshop used for?](https://www.g2.com/discussions/what-is-workshop-used-for) - 1 comment - [View Workshop pricing details and edition comparison](https://www.g2.com/products/workshop/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-06-30+11%3A33%3A13+-0500&secure%5Bsession_id%5D=7dd820ca-d734-4f13-891a-37d823313c32&secure%5Btoken%5D=2a83c25f242dbdaa7249305bac427724250eaef5a5f4155e54a92e153d546715&format=llm_user) ## Workshop Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Workshop Features **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Knowledge Management **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Workshop Alternatives - [Poppulo](https://www.g2.com/products/poppulo/reviews) - 4.3/5.0 (301 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) - 4.6/5.0 (246 reviews) - [ContactMonkey](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews) - 4.4/5.0 (208 reviews)