--- title: Workshop Reviews meta_title: 'Workshop Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 187 reviews by the users' company size, role or industry to find out how Workshop works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 187 scale: '5' date_modified: '2026-06-30' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Workshop Reviews **Vendor:** Workshop **Category:** [Internal Newsletter Software](https://www.g2.com/categories/internal-newsletter-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 187 ## About Workshop Workshop is a modern, purpose-built internal communications platform that helps teams create, send, manage, and measure employee communications in one place — starting with email and extending to Microsoft Teams, Slack, SMS, and more. Backed by powerful AI and automation tools, Workshop helps communicators tackle the day-to-day more effectively: drafting on-brand emails, building dynamic audience lists, personalizing messages by role or location, and analyzing results so you always know what's landing. With Journeys, you can also automate personalized, well-timed sequences (onboarding emails, event follow-ups, benefits reminders, and more!) without adding anything extra to your plate. That means communicators can spend less time pushing messages out and more time focused on the strategy that actually moves people. When a message needs more room to breathe, Pages gives every communication a place to land. Communicators can build branded, mobile-friendly landing pages without any design or IT help, text them directly to frontline and deskless employees via SMS, and update them anytime without breaking a single link. It's the kind of flexibility that helps you reach 100% of your workforce, no matter where they work. Workshop also integrates seamlessly with Outlook, Gmail, SharePoint, Canva, and leading HRIS platforms, so your existing tools keep working the way they should. Most teams are up and running in just two to four weeks, and the impact shows up fast — whether you're a distributed organization trying to reach desk and deskless employees or a growing team that needs a smarter, more scalable way to communicate. That's why organizations like S&P Global, Aston Martin, Monster Energy, White Castle, and Meijer trust Workshop to reach every employee and prove the impact of their communications. ## Workshop Pros & Cons **What users like:** - Users find Workshop to be **incredibly easy to use** , enhancing internal communications and saving valuable time. (81 reviews) - Users value the **versatile features** of Workshop, enabling brand-centric emails and effective communication scheduling. (42 reviews) - Users value the **detailed analytics** in Workshop, enhancing communication strategy with insightful metrics and team sentiment analysis. (37 reviews) - Users love the **easy creation** of personalized emails with Workshop, enhancing brand representation and effective communication. (27 reviews) - Users praise the **user-friendly interface** of Workshop, appreciating its functionality and ease of use for email creation. (27 reviews) - Users commend the **versatile functionality** of Workshop, enabling effective email creation and insightful metrics for better engagement. (26 reviews) - Users commend the **exceptional customer support** from Workshop, appreciating their responsiveness and assistance throughout the process. (23 reviews) - Efficiency (21 reviews) - Helpful (21 reviews) - Customization (19 reviews) **What users dislike:** - Users note a **lack of features** like list integration, which affects efficiency and usability in Workshop. (17 reviews) - Users express frustration over **missing features** like email organization, advanced mail merge, and automation with BambooHR. (15 reviews) - Users find the **email functionality lacking** , especially regarding automation and initial bugs affecting communication. (11 reviews) - Users are frustrated by the **limited customization** options, impacting their ability to personalize their projects effectively. (11 reviews) - Users note the **limited editing capabilities** of Workshop, suggesting improvements for layout and table adjustments. (7 reviews) - Limited Options (7 reviews) - Limited Design Options (6 reviews) - Feature Deficiency (5 reviews) - Formatting Issues (5 reviews) - Limited Features (5 reviews) ## Workshop Reviews ### 1. A Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristine M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Workshop?** I genuinely have fun creating monthly content in a newsletter format for our corporation. The options provide fun ways to engage our readers and the platform is pretty easy once you get started. My Workshop contact, Josh Hrabik, is extremely helpful and quick to respond to any of my questions. I like that I have a human to connect with who cares about my experience as well as my audience. I love the data that we can attain, the ability to clone, and the ease in finding answers. Lastly, I feel confident in our contract with Workshop knowing that they continue to upgrade and enhance and features! It seems that they really do care about staying on top of what their clients need. **What do you dislike about Workshop?** The only thing I can think of is needing some more optioins when it comes to surveys. I bet Josh would have the answers for me though. **What problems is Workshop solving and how is that benefiting you?** We've wanted to connect directly with Designers across the nation and this finally provides us the platform to do so! ### 2. Excellent Email Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Workshop?** Easy to use interface with crucial streamlining features makes Workshop a no-brainer. **What do you dislike about Workshop?** There is nothing at this time I would say I dislike about Workshop. **What problems is Workshop solving and how is that benefiting you?** The probelm Workshop is solving is distributing mass amounts of internal emails in a short time with high-quality formatting. They make life easier! ### 3. A Quality Software Solution, Built by Quality Professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Kaylie H. | Internal Communications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Workshop?** What I like best about Workshop, is of course how easy it is to use and navigate. There was hardly any "Learning Curve" time when transitioning to this product. Being a Workshop client for 2+ years, I've also come to love how much support we have. Virtually any time of day, IT or my Account Manager are ready with answers, solutions, or ideas. I would say I am a "hands on" (and maybe even needy) client, yet, every time I have an idea or question, I am always greeted with grace, ideas, and sincere interest. **What do you dislike about Workshop?** I do not believe I can definitively say I have any dislikes about Workshop. We've of course encountered IT hiccups along the way; though, none of the times have been detrimental or disruptive to my workflow. Whenever we've been met with problems or errors in the system, we've always been MORE impressed by the solution-driven staff who is there and willing to quickly address the issue. **What problems is Workshop solving and how is that benefiting you?** Workshop is the solution for our Internal Communications platform, communication performance tracker, and communication record keeper. We are able to easily make emails that are attractive and engaging. We have data on how our emails perform that is later shared to executives to prove department impact. And we are also able to use Workshop as an Archive for past messaging. ### 4. Limitless creative freedom **Rating:** 5.0/5.0 stars **Reviewed by:** Paulette T. | HR Communications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Workshop?** Workshop allows me to create impactful messages, integrating images, videos, gifs, and more. Most importantly, it provides me with valuable analytics to drive continuous improvement. **What do you dislike about Workshop?** Honestly, I can't think of one. Every time I have had an "I wish Workshop had (fill in the blank)" moment, their next update solved my problem. They stay on top of communication trends and needs, and make the platform even better through continuous improvement. **What problems is Workshop solving and how is that benefiting you?** Workshop allows me to create impactful communications, integrating valuable tools and providing me with the analytics I need to drive improvement and track success. ### 5. Workshop has been a great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Workshop?** Workshop continues to be a valuable tool in our tech stack. We are able to easily and efficiently communicate with our employees in Omaha, Cincinnati, and remote! **What do you dislike about Workshop?** We haven't had any issues with Workshop in the past year, it has been great to use. **What problems is Workshop solving and how is that benefiting you?** Ability to streamline communications and see emails going out from multiple teams. **Official Response from Cassandra Brooks:** > Thanks so much for the kind words. We're glad Workshop has made it easy to connect your teams across locations and that it's been a smooth, reliable experience. It's great to hear that it's helping streamline your communications. That's exactly what we're here for! - Cassandra and the Workshop team ### 6. Still Getting Use to IT **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Workshop?** I enjoy that it syncs with our active directory, that we can send emails on behalf of other people and that it is email tool focused on employee communication rather than extenral email communication. **What do you dislike about Workshop?** Some of the reporting does appear to be working correctly. **What problems is Workshop solving and how is that benefiting you?** Allowing us to produce a digital newsletter. ### 7. The best and easiest tool to create newsletters/flyers/promotional emails. **Rating:** 5.0/5.0 stars **Reviewed by:** Suri M. | Staff Product Designer, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Workshop?** The simplicity. The fact that you can just drag and drop components and create a fully coded emailer. **What do you dislike about Workshop?** Nothing as such. I was able to create newsletter from scratch and by using the editable templates. **What problems is Workshop solving and how is that benefiting you?** It is solving the long timelines to create such amazing newsletters and bringing it down to few minutes. ☺️👍🏻 ### 8. Great communication tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Workshop?** We are able to communicate with a large group and have it be a lot more interesting than just a straight email. Lots of graphics and templates to choose from. **What do you dislike about Workshop?** Only issue is that when you set up background images they do not show up in the actual email. **What problems is Workshop solving and how is that benefiting you?** We are able to get updates out quickly. ### 9. Internal Comms made simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Workshop?** Workshop makes it easy to put emails together in a way that they look very nice. It's easy to pick the content blocks and add information. Being able to have distro lists is super helpful. **What do you dislike about Workshop?** I wish there was a way to link to external articles but have those articles live in workshop. **What problems is Workshop solving and how is that benefiting you?** Easy way to send professional looking emails to different distro lists on behalf of different departments. ### 10. Workshop is wonderful! **Rating:** 5.0/5.0 stars **Reviewed by:** Debra C. | Director, Internal Communications, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Workshop?** It's so easy to use and very quick to learn. **What do you dislike about Workshop?** Nothing really. I find it a pleasure and fun to use! **What problems is Workshop solving and how is that benefiting you?** It's giving me the ability to send a great looking newsletter to my colleagues and get data on their engagement with each issue. ### 11. Everything I could have asked for **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Workshop?** Workshop is one of the most user-friendly email marketing platforms I've ever used. It employs drag-and-drop modules that make creating and editing templates a breeze. Brand customization is easy to add as well with plenty of options to add your own personal touch to fonts, colors, etc. Our team especially loves the Pulse Survey option, as it's a fun way to engage employees and collect feedback in an efficient and relevant manner. Workshop's team is also extremely friendly and always willing to hop on a call to help resolve an issue or discuss a new platform feature. Finally, the email engagement results are incredible - it's the main reason why we chose Workshop. They are so detailed and are provided in an attractive and easy-to-download PDF format, as well as in spreadsheets, which makes data collection an easy task. **What do you dislike about Workshop?** I wish there was an option to include polls directly in Workshop - as a workaround, we use Microsoft Forms. **What problems is Workshop solving and how is that benefiting you?** We send out weekly newsletters to our employees. For the longest time, we weren't receiving ANY sort of insights or email analytics on these communications, so it was difficult to gauge what content employees were most interested in, or if they were even engaged and reading the newsletters at all. Workshop has not only instilled the confidence in our team that a majority of our employees ARE in fact opening our newsletters, but that they are also engaging within them. ### 12. Communication coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Maddy S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Workshop?** How easy it is to use. Truly the most user friendly platform. Also how easy it is to create dist lists. **What do you dislike about Workshop?** Nothing! Workshop is the best tool that our team uses. **What problems is Workshop solving and how is that benefiting you?** Time and capacity. Workshop is the easiest tool to use. It saves us hours each week compared to our other email sending platforms. When your team is small, but pushes out a lot of content, this is crucial. We love Workshop. ### 13. Great Product, even better Customer Service & Support **Rating:** 4.5/5.0 stars **Reviewed by:** Kristen S. | Internal Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Workshop?** What I like best are the people, their responsiveness, and their ability to problem-solve and create solutions. From a product standpoint, the most valuable tools, as a internal comms manager, are the insights available with the product sends (clicks, reads, time-spent in read) and the auto-sync to the list's, which has saved a ton of time, while helping uphold accuracy. **What do you dislike about Workshop?** There are If I were able to make improvements to the tool I would add spell-check to the email buildout, and create the ability to re-send a communication (without having to create a new version). I would also beef up the dashboard to provide a more robust "comms calendar" option re: the planning phase. **What problems is Workshop solving and how is that benefiting you?** Workshop has provided us the ability to track our communications in a easy-to-use platform that is always improving. I believe Workshop is headed in the right direction, and their continual adjustments / improvements to the marketplace requests are good. ### 14. Great tool, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Kasie K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Workshop?** Very intuitive and allows for great customization. **What do you dislike about Workshop?** Would like to be able to apply multiple columns in one section. **What problems is Workshop solving and how is that benefiting you?** Helping to communicate upcoming changes, available trainings, and other information to a large audience. ### 15. Great Product + Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Workshop?** I loved the flexibility of format to customize to the many types of communication I sent. I also loved the analytics. The customer service team was always right there when I had a question, and they were quick to implement change where they could. Additionally, the newsletter full of ideas they send was always beneficial! **What do you dislike about Workshop?** The photo storage/filing/resizing was a challenge, and archived issuse would "lose" the attached photos if they were moved. **What problems is Workshop solving and how is that benefiting you?** Tracking who has opened communications is crucial. Being able to resend to the audience that did not open the first time, and being able to generate data for leadership about open rates was huge. ### 16. Simple and impactful **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle C. | Internal Comms Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Workshop?** I like how easy it is to design and create **What do you dislike about Workshop?** Sometimes when I add an image or duplicated and image and replace it, both images are not the same size even though padding is the same. I'm not sure how to fix it. **What problems is Workshop solving and how is that benefiting you?** Providing transparency to business and team updates and also provide virtual employee engagement opportunities. ### 17. Very impressed with Workshop **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer M. | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Workshop?** The integration was seamless, and the team was very helpful in making sure we integrated fully with our HRIS. The interface is extremely easy to use and simple but with many features! The ongoing customer support is always spot on and extremely helpful. **What do you dislike about Workshop?** I have not experienced any downsides when using Workshop. **What problems is Workshop solving and how is that benefiting you?** The integration with our HRIS allows for automatically updated distribution lists. The ability to design emails and include videos, pictures, etc., allows employees to be more engaged. ### 18. Great Tool for Internal Comms **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Workshop?** There is a lot of flexibitily for adding your own flair to communications. I like the surveyey aspect as well. **What do you dislike about Workshop?** Setting up the template does have a learning curve assoicated with it. **What problems is Workshop solving and how is that benefiting you?** It gives us an easy way to communicate with a large number of employees. ### 19. Workshop makes formatting newsletters a breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Workshop?** The different e-newsletter formats you can choose based on what content you have **What do you dislike about Workshop?** Sometimes it's diffiuclt to re-organize work I've already started, just because the moveable sections can be finnicky. **What problems is Workshop solving and how is that benefiting you?** Workshop is solving the problme of bland, unengaging content and making newsletter development fun ### 20. Game changer for newsletter and internal communications! **Rating:** 5.0/5.0 stars **Reviewed by:** Aude R. | Leader, Talent et culture, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Workshop?** Workshop is so user-friendly, that you don't even need a training to be able to produce wonderful emails. **What do you dislike about Workshop?** Sometime the distribution list are difficult to import via CSV. **What problems is Workshop solving and how is that benefiting you?** Send attractive emails and analyse data. ### 21. Workshop: A Valuable Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Solange D. | Corporate Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Workshop?** Workshop is seriously a game-changer for us! I'm constantly blown away by how this tool solves our needs and keeps getting better with each update. The Workshop team's customer service is next-level awesome—they're always on the ball and super responsive. And let me tell you, using Workshop is a breeze for both admins and end users. No headaches or complications here! The platform is stacked with cool tools that really make our emails special. We're talking about things videos, gifs and they've even got this new AI integration in Beta mode (we're dying to try it out!). Pulse surveys have been a great new feature too for us. Another thing I absolutely love is how Workshop seamlessly syncs up with our AD profiles. We can be confident that our messages are hitting the bullseye. The price point for this product is incredibly reasonable. I love how they worked with us on budget and don't overcharge for this tool. It allows smaller companies to communicate professionally with employees without breaking the bank. **What do you dislike about Workshop?** Overall, Workshop has met our needs quite well. However, one area where we've encountered challenges is with reporting. It would be beneficial to have access to more individual user data. Fortunately, the Workshop team has made efforts to address this by integrating campaign-based tools like individual engagement scores. While there's still room for improvement in terms of more comprehensive data, it's worth noting that we've already benefited from the existing features. On a smaller scale, there are a couple of user experience aspects that could use some refinement. For instance, photo management could be more user-friendly, and it would be great if text could wrap around images more seamlessly. These are relatively minor adjustments that would enhance the overall user experience. **What problems is Workshop solving and how is that benefiting you?** We had issues with sending emails to the correct users because our previous tool didn't sync with AD. This has solved all of those issues and does so seemlessly and efficiently. It allows us to get robust data on our emails that we previously didn't have access too and have found a lot of value in. Plus, our emails look pretty! ### 22. Workshop Rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Workshop?** It is very easy to use. They provide templates or you can build your own. The customdr support is great, too. **What do you dislike about Workshop?** Really nothing! We haven't had any issues and when we had questions, they walked us through it. **What problems is Workshop solving and how is that benefiting you?** Allowing us to communicate better across the company, even for those that don't have emails. Also allows us to send birthday messages and other employee recognition messages. ### 23. Workshop is a game-changer for our internal comms! **Rating:** 5.0/5.0 stars **Reviewed by:** Yasi A. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Workshop?** I love how easy it is to use and the exciting features. It makes creating internal comms emails enjoyable and our company loves receiving them. We have been able to collect crucial data while making our employees smile. **What do you dislike about Workshop?** I am looking for more AI integrations which it sounds like they just launched. I'm curious to trying that, that would be the only thing that is missing right now. **What problems is Workshop solving and how is that benefiting you?** Workshop is solving the problem of efficient internal communications. This is benefitting us because it's an easy way to launch an internal newsletter without the hassle of changing tags through an external email platform. ### 24. Workshop for Internal Comms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Workshop?** User-friendly interface & highly customizable **What do you dislike about Workshop?** I've noticed that edits aren't dynamic - if you want to edit a template, you'll need to update any associated emails also **What problems is Workshop solving and how is that benefiting you?** We send out a weekly email with all-company updates and this software is more user-friendly than those we've used in the past ### 25. My favorite IC Platform for Intuitive, user-centric insights **Rating:** 5.0/5.0 stars **Reviewed by:** Joe S. | Vice President, Corporate Communication, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Workshop?** One of Workshop's best features is how easy it is to use branded templates for longer form content. They simplify every part of the UX so comms people can do their best work. **What do you dislike about Workshop?** The platform is in its infancy, as far as features, but the team behind the build of adding a more robust experience is why I trust the partnership with them and the direction they're headed. **What problems is Workshop solving and how is that benefiting you?** Workshop's team is responsive, and they listen to every morsel of feedback you provide. And they actually take the feedback and infuse it into future features and new product launches. The platform wouldn't be nearly as effective if it wasn't for the team's responsiveness. ### 26. Workshop is easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Workshop?** Its interface -- it's simple and intutive. **What do you dislike about Workshop?** The templates need a bit more flexibility. **What problems is Workshop solving and how is that benefiting you?** Tracking employee engagement and creating central systems of truth. ### 27. Great tool for internal communications **Rating:** 5.0/5.0 stars **Reviewed by:** Mandi S. | Internal Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Workshop?** Workshop is easy to use and makes our weekly staff emails more professional and engaging. **What do you dislike about Workshop?** It's a newish product, so they are still developing some features, but they're very receptive to suggestions. **What problems is Workshop solving and how is that benefiting you?** I love that it automatically syncs with our HRIS system. The formatting is so nice and makes our emails look so much more enticing. ### 28. The BEST internal comms tool I've used! **Rating:** 5.0/5.0 stars **Reviewed by:** Kendra H. | Learning And Development Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Workshop?** Workshop is super intuitive! Workshop offers to build 5 free custom templates when you start, but you don't need them because it is so easy and intuitive. Think: no more training people on how to use the software or needing support to make the perfect design. Testing is effortless. I am constantly using the preview mode to tweak the design, and you can easily click back and forth between the two. The UX on this software is perfect! And they frequently add new features to make it even better without making drastic changes to the layout. Think: no more toggling between email, browser, and phone to ensure a dynamic (mobile-friendly) design. The data is easy to digest. It takes less than 2 minutes to evaluate the success of an email or a campaign. You can tell that the team really thought about how they displayed the data, which is a huge time saver! Think: no more downloading a CSV to pull the data for a malleable display. It's built into the software that way! **What do you dislike about Workshop?** Nothing! I've worked with Constant Contact, Staffbase (Bananatag), and Mailchimp, and none of these compare to Workshop's software, service, and cost. If you are on the fence, I suggest starting a trial. You will quickly learn that you cannot live without this convenience. And the support you receive from their team is absolutely amazing! **What problems is Workshop solving and how is that benefiting you?** My current company didn't have anything like this. It was old school email with an embedded image. When I started, I generated ideas for campaigns, quarterly newsletters, and ERGs. We needed a tool (platform) like this to help them be creative, engage their peers, and genuinely communicate in an engaging way. Workshop has literally changed the way we communicate for the better here, AND people love it (the surveys from Workshop tell us so)! ### 29. Intuitive and Polished Internal Comms Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah W. | Communications Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Workshop?** The ability to create polished communication templates that can be customized while also maintaining a consistent brand image. We are a team of about 130 people working from across Canada and the US and we initially onboarded Workshop as a tool for our company newsletter, to help keep our team connected. As messages have gone out, other teams have reached out to ask if they can use Workshop for other communications that are going out both within their teams or to the wider company. It's been an extremely helpful tool for us to ensure that the messages going out are on brand and going out at times when they are likely to be read. **What do you dislike about Workshop?** We've had a few hiccups with the Slack integration and reporting data but the team at Workshop was extremely responsive and helpful to resolve any issues that came up. As we bring more people in our studio onto the platform, it would be helpful to have different permission levels so that message drafts would not be visible to all users as the default. This is a feature that Workshop has let us know they're working on and we're looking forward to seeing what else they do to continue improving the platform. **What problems is Workshop solving and how is that benefiting you?** Reducing email volume - As a distributed company, we're always working to improve on our asynchronous communication and reduce the number of meetings in our calenders and streamline the volume of emails we send and receive. Workshop's analytics are helpful to identify if a message is being read and by which audiences, to help us create targeted messages. Engagement - the survey function and ability to include different forms of content including images and videos helps us build messages that will engage our employees. Brand consistency - the templates function helps us ensure that the messages going out are consistent in length, format and branding. ### 30. Communication Solution that Delivers! **Rating:** 5.0/5.0 stars **Reviewed by:** Tamra J. | Food Segment Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Workshop?** The ability to easily create beautifully branded and impactful communication content is Workshop's best asset, in my experience. From strategic communication to simple and fun content, delivering communication that delights our internal stakeholders is a rewarding experience! Also important to note that the white glove service the Workshop team provides in effectively setting up, training, and ongoing feedback for enhancements is second to none. Thanks, Workshop Team, for making my life easier! **What do you dislike about Workshop?** Nothing to dislike. We are planning to integrate our internal directory as we intend to expand the solutions' use to more functions and business stakeholders. **What problems is Workshop solving and how is that benefiting you?** Delivering a satisfying customer ordering experience requires multiple functions and business stakeholders to unite. Workshop's communication solution is helping us connect on key messages, best practices, and solutions we are enabling to deliver that deserved experience in a complex environment. ### 31. A dream for Internal Comms! **Rating:** 5.0/5.0 stars **Reviewed by:** Becky B. | Learning And Development Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Workshop?** Ease of use! I have only been an active Workshop user for 2 months now, and I have already successfully built and sent a few emails on my own. I have also been able to have Workshop onboard 2 other team members to send emails to our team as well. The usability is great, and if I ever have any questions at all, Kaitlin on the Workshop team is incredibly helpful and detailed in her follow-up and support. Workshop has also helped design email templates for our team (which was such a huge time saver - and they look amazing!) while also enhancing templates I've created on my own. I would highly recommend using this tool for your internal communication emails! **What do you dislike about Workshop?** They're still figuring out a few tiny details as it relates to file management within the platform. You're not able to manage your file library unless you're actively in a drafted email currently. It doesn't get in the way of sending out designed emails (which is the goal!) but I do know their team has this feature on their horizon to implement in the future. **What problems is Workshop solving and how is that benefiting you?** 1. Internal comms consistency & sophistication. Before using Workshop, teams would send internal emails on the fly and in many different formats (plain text, Salesforce email, PDF attachment, etc.). With the launch of Workshop, we've been able to streamline our internal comms look & feel with beautifully designed emails that engage our employees more and keep them engaged! 2. Analytics. We didn't track any analytics before, so we're still in the process of understanding what resonates best with our employees. After another month or so of using Workshop and keeping a close eye on the data they provide, we can use that to inform our internal comms strategy at Home Chef - something we haven't had before. ### 32. The easy way to level-up your internal comms **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth B. | Sr. Specialist, Corporate Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Workshop?** Workshop has already made a significant impact on the quality of our internal emails. Before Workshop, creating our weekly newsletter meant drafting in Google Docs, sending to another team to design and build the email, and multiple, clunky rounds of revisions before sending. Now we can create visually appealing emails quickly and efficiently, which gives our team more bandwidth to take on more projects. On top of that, having real-time analytics has been a game-changer for honing our internal comms strategy. **What do you dislike about Workshop?** Since Workshop is still fairly new on the scene, there are a few kinks here and there. But in our experience, none were deal-breakers, and all were handled as soon as we let the team know. **What problems is Workshop solving and how is that benefiting you?** Workshop gives our team the ability to create visually appealing, interactive emails without relying on anyone outside of our team. Not only that, Workshop's templates and easy-to-use tools save us valuable production time. But the biggest benefit for our team is having the robust analytics tools. Being able to track opens, clicks, and read rates—split out by individual emails or long-term campaigns—is valuable collateral when tracking engagement and comms performance. ### 33. Easy-to-use, robust tool **Rating:** 5.0/5.0 stars **Reviewed by:** Haleigh B. | Corporate Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Workshop?** User Experience • The tool is incredibly easy to use because the design is intuitive and clean. I recently added two admins to our account and scheduled time to show them how to use it. I think we spent maybe 10 minutes walking through and they had it down. • There are delightful little surprises throughout—like not having to click "upload" when you drop in a csv. It just does it for you. • Getting up and running and maintaining our account has been easy. The Workshop team had everything our IT and Security teams needed, and we were up-and-running quickly. Being able to integrate with our IT systems without having to maintain yet another system has been a big time save. Customer Service • I don't feel like 'just another customer' and have actual relationships with our account reps. They've taken the time to answer my questions and make sure I'm getting full use of all their features. It sounds trite, but they've helped our team function better. • They request and act on feedback. The team genuinely wants to know what our experience is like and is always open to talk shop and ideate. New Features • They consistently roll out new features. The team seems to be super agile and responsive to what comms professionals need. **What do you dislike about Workshop?** I'm struggling to come up with something here. Because it's a new product, there are some features they're still building out but everything on my wish list is in the product already or on the roadmap. Overall, great product that I definitely recommend. **What problems is Workshop solving and how is that benefiting you?** Before Workshop, we had no data on engagement for our messages and had to manually great lists to narrowcast any emails. Having data and distribution lists have leveled up how our team operates. ### 34. Great for a small organization! **Rating:** 4.5/5.0 stars **Reviewed by:** Shannon H. | HR Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2022 **What do you like best about Workshop?** Workshop has transformed our weekly internal companywide emails by providing more visually appealing content for our Squad (employees). Workshop was the perfect solution to our needs! As a fellow startup, it was important that our internal newsletters were not too "corporate," and we were able to share our fun & fruity branding and nature (we love the GIF feature). The Workshop team is super supportive and respond in a timely manner. They have been availble right away from intial set up, to answer and setting up time to review and walkthough any questions! The new analaytics feature makes is an additional bonus to support with metrics and engagment levels! **What do you dislike about Workshop?** As Workshop continues to grow, I am excited to see new features rolled out. It would be great to have a system where two users can be working in the same email simultaneously or provide a historical edit trail so you can see who made edits when (similar to Google Docs). Overall, no complaints! **What problems is Workshop solving and how is that benefiting you?** Before Workshop, we had no metrics on our existing internal company newsletter. It is awesome to see these metrics and even clicks per specific links! ### 35. A Communication Tool Like No Other **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan N. | Web Developer, Education Management, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Workshop?** The ability to create templates for emails that need to go out daily is huge. For us Workshop Integrates with outlook, and we can use our Directory Distribution Lists and Groups right from the Workshop interface, making the process of sending both announcement and update emails quick, easy, and super-efficient. Workshop also has an analytics feature so we can see how many opens and average read time of our announcements are helping us understand what engages our audience and what they enjoy seeing the most! **What do you dislike about Workshop?** There isn't much to dislike about Workshop. It does what they say it does the way its intended, very intuitive, and easy to learn. There are some minor features it could gain, but as it is a fairly new product, the development team is excellent to work with and willing to hear new ideas to help make their product better! **What problems is Workshop solving and how is that benefiting you?** StreamLine our daily announcement emails and makes them so much more appealing to look at as we can design templates and easily add pictures in the workshop interface and then the integration to outlook means we never have to leave there software! ### 36. Great Product, Would Highly Recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel C. | Benefits Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2022 **What do you like best about Workshop?** I love how easy to use the platform is; it's intuative, and makes the process of clear and exciting employee communication easy. **What do you dislike about Workshop?** I don't have any complaints so far about working with the product. **What problems is Workshop solving and how is that benefiting you?** Internal communication is now more regular and much more exciting for employees to read; I also like that employees can easily access the newsletters and communication on their phone. ### 37. Great Platform for Sharing important Information **Rating:** 4.5/5.0 stars **Reviewed by:** Ranjan S. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Workshop?** Excellent user interface and easy to use. Support multiple options to share with your colleagues and teammates. Easy to manage and support versioning. **What do you dislike about Workshop?** Support team is not much helpfull take more time to resolve your issue . Good cloud support is missing . **What problems is Workshop solving and how is that benefiting you?** Sharing knowledge and importatant information with colleagues . ## Workshop Discussions - [How has Workshop helped you keep company emails organized and easy to track?](https://www.g2.com/discussions/how-has-workshop-helped-you-keep-company-emails-organized-and-easy-to-track) - 1 comment, 1 upvote - [What is Workshop used for?](https://www.g2.com/discussions/what-is-workshop-used-for) - 1 comment - [View Workshop pricing details and edition comparison](https://www.g2.com/products/workshop/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-06-30+17%3A07%3A19+-0500&secure%5Bsession_id%5D=17259234-b837-4d01-aa11-3df50b4bcf53&secure%5Btoken%5D=9e7ed5096dcc5b0c1392cc6d45132897c162bfd380f0bdba50f80ac1279a0247&format=llm_user) ## Workshop Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Workshop Features **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Knowledge Management **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Workshop Alternatives - [Poppulo](https://www.g2.com/products/poppulo/reviews) - 4.3/5.0 (301 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) - 4.6/5.0 (246 reviews) - [ContactMonkey](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews) - 4.4/5.0 (209 reviews)