Workshop Reviews & Product Details

I love that rows (not content blocks :( darn) can exclude or include groups of recipients. While it adds to the complexity, it's a great way to limit some backend work for us internally. There's a lot of features and functionality to the platform which (comparatively to our last platform) is a great asset. Review collected by and hosted on G2.com.

I hate how complex the interface is i.e. adding ROWS to add CONTENT to plug in XYZ, not ever being able to add a TEXT box but somehow having them in templates etc. It's all very manual and precise. Review collected by and hosted on G2.com.

The fact that we can sync it to our active directory is a game changer. We can confidently send content knowing we have the most up to date lists and contact information for our team members. It's an incredibly user-friendly platform - our entire HR team and other teams have all learned the platform quickly and easily. I also have to commend the customer service Workshop provides. From my very first interaction at a conference to the sales call to onboarding to my customer support team, it has all been seamless. Every Workshop team member has a great personality and goes above and beyond to help. The onboarding process and implementing it within our company was very easy. Review collected by and hosted on G2.com.

The only downside is not having multiple sources of truth for our lists (i.e., HRIS and Active Directory); however, I know this is something the Workshop team is working on. Review collected by and hosted on G2.com.

Internal communicators know that it's SO difficult to measure our impact, so we'll take any advantage we can get. Through Workshop, we've been able to expand how we measure performance of our communications, which allows us to focus on the methods that work best for our team. Since implementing Workshop, we've been able to dial into our strategy more and spend our time working on the projects that matter, not having to worry about how we'll get the message out. Employees have taken notice of the levels of customization and templatization we've been able to deliver to our teams.

Over our first year, we've been especially grateful for the high level of support we've received as we've implemented and expanded our use of the platform. The team has also been very receptive to our feedback throughout the process. Review collected by and hosted on G2.com.

Workshop has met most of our needs, but as a newer solution there are times where we find a few gaps in features that would be nice to have. They move quickly with releases, however, and anytime we've had a request the team has been very receptive to our feedback, so we feel confident they'll continue to innovate in the future. Review collected by and hosted on G2.com.

I enjoy the user interface and the design of Workshop. I find it to be very simple and easy to understand, and fairly easy to use. I find the system to be modern and user-friendly. Review collected by and hosted on G2.com.

I'd like better integration for building emails, especially when it comes to inserting text or information. When I'm trying to create a list of items or action items, everything feels very segmented, and I wish it was a bit more streamlined into one operational phase. Review collected by and hosted on G2.com.

I like that the interface of Workshop is really simple. I also appreciate that the DL list serves get updated automatically, which is a big plus for me. I like the metrics feature because it helps in tracking who's opening the emails. Overall, it's just really easy to use. Review collected by and hosted on G2.com.

At times, the tools feel a little outdated. I feel like there could be more drag and drop. Review collected by and hosted on G2.com.

I like that Workshop's UI/UX is straightforward and clean, yet it's able to perform almost any task we need. It eliminated the inconsistency between audience machine, platform, and browser. The building process is simple and fast, and it doesn't involve any code. The initial setup was very easy; I had no problem at all. Review collected by and hosted on G2.com.

I'm still learning how to improve the visual aspect by practicing more with Workshop. Review collected by and hosted on G2.com.

I love the data and analytics and transparency behind using workshop. I think it's very user friendly, templates are helpful, and the partners I've been working with are fantastic. Review collected by and hosted on G2.com.

I think the only struggle I had wasn't a workshop struggle- is was more of an issue with another platform working with workshop. Review collected by and hosted on G2.com.

I use Workshop for sending corporate emails and I really like how easy it is to use. Reviews are seamless, and it's great for creating lists and getting creative with formatting. The initial setup was incredibly easy, which was a big plus for me. Review collected by and hosted on G2.com.

I would like to be able to CC on email sends and have more widgets for formatting and designing templates. Review collected by and hosted on G2.com.

Workshop is very simple to use, it has a beautiful interface and allows easy, customizable options for creating and designing emails. I can send out mass emails with peace of mind knowing that it will successfully reach employees. Review collected by and hosted on G2.com.

This is not a major critique, but it would be helpful to have a more comprehensive analytics recap each month, breaking down specific campaigns and metrics. Review collected by and hosted on G2.com.

Workshop is very user-friendly and I love the analytics capabilities to report back to leaders on our content engagement. Review collected by and hosted on G2.com.

I wish certain features were not an add-on, such as Pages or surveys. Review collected by and hosted on G2.com.