I like how easy it is to send emails with Workshop. They've really reduced the potential for human error with their scheduling system, which is something I've found lacking in other platforms. It helps reduce errors and maintains our staff's trust in us to deliver reliable communications quickly, without glitching out. The initial setup was easy too, thanks to their hands-on approach and really clear to-do list, which impressed me. Also, it helps us deliver information in a more visually appealing way and provides specific data on engagement, allowing us to establish a baseline for improving employee communications.

It makes job tracking and invoicing simple and efficient for any shop.

I love the detailed analytics--being able to see which employees read messages and clicked on certain links. I also love the ease of use of the whole platform--it's very intuitive. Customer support has been very helpful, they are quick to respond and offer great service. I also appreciate their AI tool. I have to use it more, but from my limited use it has been useful.