# ContactMonkey Reviews **Vendor:** ContactMonkey Inc. **Category:** [Internal Newsletter Software](https://www.g2.com/categories/internal-newsletter-software) **Average Rating:** 4.4/5.0 **Total Reviews:** 197 ## About ContactMonkey ContactMonkey is an intelligent, internal communications email platform built to help you create, send, and measure messages that truly land. From drag-and-drop email creation and built-in templates, to smart targeting that powers personalization and seamless Outlook (and Gmail) integration, everything works the way communicators already do, just faster and with more confidence. Powerful engagement insights show what’s working and prove impact, while automated list management and HRIS integrations keep audience data accurate without manual effort. Subtle, assistive AI helps prevent errors and improve clarity in the background, so you can focus on the message, not the mechanics. With ContactMonkey, internal communicators can deliver relevant, on-brand communication to the right people with measurable results and without the complexity. ## ContactMonkey Pros & Cons **What users like:** - Users praise the **ease of use** of ContactMonkey, significantly enhancing their internal communications and achieving goals efficiently. (6 reviews) - Users praise the **excellent customer support** from ContactMonkey, highlighting their proactive assistance and valuable resources. (5 reviews) - Users appreciate the **superior email content and exceptional customer support** provided by ContactMonkey for engaging internal communication. (4 reviews) - Users value the **customization options** in ContactMonkey, enabling tailored emails and brand identity reflection. (3 reviews) - Users value the **easy creation** of dynamic emails with ContactMonkey, enhancing engagement and simplifying internal communication. (3 reviews) - Users value the **easy-to-use features** of ContactMonkey, enhancing email design and audience engagement significantly. (3 reviews) - Implementation Ease (3 reviews) - Updates (3 reviews) - Content Management (2 reviews) - Content Sharing (2 reviews) **What users dislike:** - Users mention **limited design options** , citing formatting issues and a need for more customization features. (2 reviews) - Users note the **limited group email reporting features** , finding the current output to be uninformative and lacking depth. (1 reviews) - Users report **small formatting issues** , suggesting improvements like more bullet point and bold options for clarity. (1 reviews) - Users find the **insufficient information** from grouped email reports less helpful, though improvements are promised by the team. (1 reviews) - Users find the **personalization features less intuitive** , wishing for a more streamlined experience with ContactMonkey. (1 reviews) - Layout Issues (1 reviews) - Limited Customization (1 reviews) - Missing Features (1 reviews) - Users find the **personalization features not intuitive** , wishing for a more user-friendly experience overall. (1 reviews) - Users experience **reporting issues** with ContactMonkey, facing crashes and bugs that hinder functionality and usability. (1 reviews) ## ContactMonkey Reviews ### 1. Perfect tool to design beautiful emails. **Rating:** 4.0/5.0 stars **Reviewed by:** Sajal M. | Age Ratings Manager II, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2023 **What do you like best about ContactMonkey?** I really like how easy ContactMonkey makes it to design and edit emails, especially when using templates. The interface is intuitive, so I don’t have to spend a lot of time figuring things out. Customer support has also been very responsive and helpful whenever I’ve had questions. **What do you dislike about ContactMonkey?** One thing that could be better is the sending process. Right now, designing emails on the website and then importing them into Outlook to send feels a bit clunky. It would be much more convenient if there were an option to edit emails directly from Outlook **What problems is ContactMonkey solving and how is that benefiting you?** The tool lets me notify all my stakeholders of the business updates and due to its simple and easy to use interface, designing emails looks fun as well as professional. It also shows a detailed analysis of the email metrics that helps me see user engagement with different topics. **Official Response from Keith Thompson:** > Hey Sajal, thanks for taking the time to write a review. We totally understand the frustration here. It might be helpful to know that the reason editing happens in the web app rather than directly in Outlook comes down to the limitations of Microsoft's add-in framework. It's optimized for sending and managing emails, but doesn't support the level of control our builder provides for designing templated HTML emails. That said, feedback like yours genuinely helps shape where we take the product next. If you'd ever like to submit a feature request, you can do so through Canny or directly with your CSM. Thanks again for taking the time to share your thoughts ### 2. Super Helpful Support Helped Me Master ContactMonkey **Rating:** 4.0/5.0 stars **Reviewed by:** ELEANOR H. | Sales and Marketing Graduate, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ContactMonkey?** The tech support provided by ContactMonkey were super helpful. I had issues initially sending out my campaigns and the support was great. We had a one to one call and talked through the solutions. I feel like this helped me get to know the product better and use it to its fullest potential. **What do you dislike about ContactMonkey?** There's little that I dislike on ContactMonkey. I would like to be able to add dividers vertically as well as horizontal when creating emails as we use it for a newsletter. **What problems is ContactMonkey solving and how is that benefiting you?** We wanted to be able to use the analytics that ContactMonkey provides. We send out internal communications with it and it's great to see users interacting with the comms. It also allows users to click links and read into our comms further. ### 3. ContactMonkey makes it easy to track and report on internal communication emails. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about ContactMonkey?** ContactMonkey continuously keeps up with trends ensuring that we have the best set of tools to help do our job effectively. **What do you dislike about ContactMonkey?** I still dislike not being able to attach a document to an important email we have to send companywide. I also wish we could edit emails after they go out - even it was like only available within 30 minutes of a send. **What problems is ContactMonkey solving and how is that benefiting you?** ContactMonkey has provided us with the metrics we've been seeking for so long. Seeing where each email stands, espeically the read rate, really offers us the opportunity to dive into how we can make the next email even more engaging. **Official Response from Keith Thompson:** > Thanks for sharing this. Both points are things we hear often from communicators sending high-stakes content who want more control over what goes out. On post-send editing: it's worth knowing this is actually a limitation of email as a medium, not something specific to ContactMonkey. Once an email is delivered to someone's inbox, no email service provider can modify it. That said, we do offer a few ways to catch and correct issues as close to send as possible: - Edit links after sending, which covers the most common scenario where something needs a quick fix: https://help.contactmonkey.com/hc/en-us/articles/36123274891277 - Enable Deferred Sending to create a window between triggering a send and the email actually going out, giving you time to catch anything that needs correcting: https://help.contactmonkey.com/hc/en-us/articles/40679658129165 It's also worth exploring ConfidenceCheck if you haven't already. It scans your email before sending and flags broken links, accessibility issues, typos, and other common errors, so you can fix problems in the editor rather than after the fact. For companywide sends especially, it's a really useful layer of protection. On document attachments: good news here. We're actively working on native attachment support for Email at Scale users, and we'll share more details with customers shortly. If you'd like help setting up Deferred Sending or getting started with ConfidenceCheck, our customer support team is happy to walk you through it. Thanks again for the thoughtful feedback! ### 4. User friendly and can track reading metrics **Rating:** 4.5/5.0 stars **Reviewed by:** Aida R. | Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about ContactMonkey?** I can upload a complete list of participants to distribute the report, and the system will track real-time engagement metrics. **What do you dislike about ContactMonkey?** - Inserting images: When uploading images, they must be saved with unique filenames; otherwise, they may not be replaced correctly. **What problems is ContactMonkey solving and how is that benefiting you?** “- Easily distribute reports to targeted audiences while tracking real-time reading and engagement insights **Official Response from Keith Thompson:** > Thanks for taking the time to update your review, Aida. We really appreciate the feedback! Happy to hear you're getting value out of the analytics and engagement tracking in ContactMonkey. Appreciate the callout on image filenames too, I've passed it along to our product team. Thanks again for sharing your thoughts! ### 5. Contact Monkey Enhances Internal Comms Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Abby K. | Marketing Communications Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about ContactMonkey?** I like the scheduling option and seeing the calendar view **What do you dislike about ContactMonkey?** I would like the option to search for a keyword, and CM pulls up results of emails that contain the keyword(s), so I can better find past announcements. **What problems is ContactMonkey solving and how is that benefiting you?** A cleaner, branded look that is consistent when distributing information to employees. **Official Response from Keith Thompson:** > Thanks for taking the time to update your review Abby. Happy to hear that the scheduling and calendar view are working well for you, and that ContactMonkey is helping you deliver a better communication experience for your employees. Love the call-out on keyword search for past emails too, I'll pass that along to our product team. Thanks again for taking the time to share your feedback! ### 6. Empowers Internal Communication with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** James M. | Lead Converter, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about ContactMonkey?** I use ContactMonkey to create engaging internal emails and newsletters and coordinate our internal events, and it provides email content that is visually superior to what we can produce through Outlook. The reporting tool allows me to understand if and how associates engage with the shared news and content. It syncs with our HRIS to create smart, accurate distribution lists for company news, which is incredibly helpful. I'm impressed by their team, who operate like a startup, consistently advancing their project by asking for feedback and improving. They are very quick to answer questions and provide support, which I greatly appreciate. The email list generator is extremely helpful for targeting the right audience, ensuring emails reach only those who need the information. The reporting tool has improved and offers substantial per-email insights, and their survey tool is excellent. Integration with Workday and Microsoft Azure for email lists simplifies the process, and the initial setup was quick and easy. **What do you dislike about ContactMonkey?** The reporting tool for individual emails works well, but the feature for groups of emails could be improved. Currently, it only generates a spreadsheet, which is not very informative. However, there is a commitment from the team to enhance this tool soon. **What problems is ContactMonkey solving and how is that benefiting you?** I use ContactMonkey to create engaging emails and newsletters, improve internal communications, and organize events. Its reporting tool and smart distribution lists enhance content engagement and ensure accurate targeting, while seamless integration with our HRIS streamlines processes. ### 7. Seamless Outlook Integration for Effortless Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about ContactMonkey?** how it integrates into outlook for easy use. **What do you dislike about ContactMonkey?** the restrictions with sending to large distributions. **What problems is ContactMonkey solving and how is that benefiting you?** it's helping us better understand what type of content our team members are interested in. **Official Response from Keith Thompson:** > Thanks so much for the review! Happy to hear you're getting value out of the Outlook integration, and that ContactMonkey is helping you better understand what content resonates with your employees. Appreciate the feedback on large distribution sending too, it's something our product team has been actively working on, with a new sending engine currently being rolled out over the next few weeks. Here's a quick look at that work: https://www.contactmonkey.com/blog/what-2500x-faster-sending-actually-looks-like Thanks again for taking the time to share your thoughts ### 8. Tangible, measurable results **Rating:** 5.0/5.0 stars **Reviewed by:** Sara M. | Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about ContactMonkey?** The Outlook integration, the fact it can reflect our company branding and identity, the excellent service from the account managers and their willingness to support and assist wherever possible, the recent upgrades which faclitate being able to retrospectively update links **What do you dislike about ContactMonkey?** Some small formatting issues, more bullet point/bold options would be good **What problems is ContactMonkey solving and how is that benefiting you?** We can now clearly track and trace exactly who we are communicating with across the business Group wide - how they like to hear from us - videos, PDFs, PPTs - we use CM to issue company newsletters, weekly audit reports to a targetted team, safety alerts, HR & Internal Comms messages ### 9. Happy & satisfied with the tool **Rating:** 5.0/5.0 stars **Reviewed by:** Shabnam K. | Growth Marketing Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about ContactMonkey?** - Easy to navigate different design features while creating an email. - Scheduling the emails in advance. - The Reports section gives us the metrics to prepare a detailed performance report. - Multiple templates to choose from. - Personalization - Easy to download the email in different formats. - The team keeps adding new and advance features to support us in email building. **What do you dislike about ContactMonkey?** Doesn't gives us the Bounce rate for internal emails **What problems is ContactMonkey solving and how is that benefiting you?** ContactMonkey introduces different features now and then to support us; 1. They added the tracking type 'Anonymous' which helped me to develop a more reliable performance report. 2. They added a new feature 'table' to insert the data in a table format. 3. They added the 'name tags' to make the emails more personalized. ### 10. Contact Monkey is our best vehicle for internal communicaiton **Rating:** 5.0/5.0 stars **Reviewed by:** Diane M. | Marketing & Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about ContactMonkey?** I am the marketing and communications manager team of one. ContactMonkey has taken our internal communications to the next level and then some. It was easy to learn to use and they continually work to improve the software and regularly introduce new advances and abilities. It's really made a big difference for us. **What do you dislike about ContactMonkey?** While they always get back to me when I need tech support, it's often the next day which is after I've completed that specific edition of our employee newsletter. **What problems is ContactMonkey solving and how is that benefiting you?** Moving from a monthly newsletter created in InDesign, this weekly digital newsletter has tightened up our communications and eliminated many of the all-staff emails going out. ### 11. Easy to Use Email Builder **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about ContactMonkey?** There are a lot of design options and I enjoy that you can save rows to reuse on other emails so you don't have to start over completely. We use it to send out monthly newletters internally and it works well for our small nonprofit. Customer support is amazing and I enjoy the check in convos and new info they share when possible. **What do you dislike about ContactMonkey?** I honestly don't have many complaints, though I do wish using the personalization features was a little more intuitive. **What problems is ContactMonkey solving and how is that benefiting you?** We recently used the individual tracking features to measure engagement with a needs assessment survey, it helped us target those who hadn't opened the email so that when we sent another round of communications we could send it to those users specifically. ### 12. Flawless experience with Contact Monkey **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about ContactMonkey?** - How easy it is to use - How robust the software is for our needs - Ease of implementing the software in our stack - The excellent client management and support **What do you dislike about ContactMonkey?** We've genuinely had no issues with the product. **What problems is ContactMonkey solving and how is that benefiting you?** We are now able to track our internal readership, build beautiful and functional templates, and send it with ease via Outlook. ### 13. Great middle ground for email communications **Rating:** 4.5/5.0 stars **Reviewed by:** Mark S. | Communications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2023 **What do you like best about ContactMonkey?** Easy to use and intuitive email platform that does everything you want it to do. The platform isn't trying to trick you and isn't needlessly complex; everything works how you expect it to. I use it just about every day as part of my role. **What do you dislike about ContactMonkey?** The platform is missing a few quality of life features that I'm sure it'll grow into. One in particular would be being bale to send a test email directly from the editor instead of having to go through the send functionality. **What problems is ContactMonkey solving and how is that benefiting you?** Building professional emails for our internal communications and being able to provide analytics into how our audience is engaging with our comms. ### 14. Contact Monkey has made my job so much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Torin R. | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about ContactMonkey?** I've been using ContactMonkey for about 18 months. I use it to produce and distribute a monthly newsletter, as well as a variety of other corporate communications. Two of our IT teams also use it. Between the three I looked at 5 or 6 similar newsletter builder/email platforms before recommending ContactMonkey to my boss, and it has proven to be a star performer. It does the job extremely well. The implementation was a breeze; it took our IT team almost no time to integrate it and have me up and running. The platform is intuitive and works seamlessly with Outlook, giving me access to all our preset distribution lists. And you can always upload a CSV file, too, and the analytics are very good. It's also far less costly than competitive products. While the product itself is terrific, their customer service really stands out. I have a primary customer rep who handled our training and has remained our primary contact for questions/issues. Plus, there are always backups in place should he be unavailable. The company also sends out regular feature updates, most of which are customer-driven. They've also established integration with other platforms, like Microsoft Teams, and they offer webinars on how to take advantage of that. Simply put, there is very little I don't like about ContactMonkey **What do you dislike about ContactMonkey?** The biggest downside, and it's not much of one, is that the basic font set is limited and a bit boring. I think offering the same fonts as MS Word should be standard. You can pay for additional fonts, but the price is more than I can justify. All the newsletter builder platforms I've seen build by content rows. I'd like to also be able to drop in columns, as well. **What problems is ContactMonkey solving and how is that benefiting you?** ContactMonkey enables us to quickly and easily create and distribute a variety of professional-looking communications to all departments in our company. The polling features and analytics are extremely beneficial, and we're performing at a higher level than we've ever performed. ### 15. Amazing tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Gauri B. | Internal comms business partner, Writing and Editing, Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about ContactMonkey?** The fact that you can get analytics (click map option to check hyperlink engagement within an email is amazing) right after you send an email using ContactMonkey, and that sending a test or scheduling an email is simple. You can also send it to a selective list with n number of users, or to a Google group. It also let's you change the account name everytime, depending who you are sending it for (if you use a group email id). **What do you dislike about ContactMonkey?** I think there is nothing to dislike about ContactMonkey. Several updates in the tool have made it super easy, and awesome to use. But they could make the platform a little smoother, and faster, for improved experience. **What problems is ContactMonkey solving and how is that benefiting you?** The analytics allow me to see the engagement happening for different emails, across regions. Love that it also gives further detailed view of country > city and the timing where it was recently opened. Also, ease of building an email with different layout options and widgets, which is not an easy job via a normal mailbox. It saves me time, and I can create interesting emails using ContactMonkey. ### 16. It has been an excellent tool with relevant metrics. I really like it. **Rating:** 5.0/5.0 stars **Reviewed by:** Emi W. | Communications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about ContactMonkey?** The metrics and it's easy to use. It helps me achieving my communications goals. **What do you dislike about ContactMonkey?** I think all is good for my level of usage. **What problems is ContactMonkey solving and how is that benefiting you?** Sending emails to a large number of people and metrics. ### 17. ContactMonkey is a great platform for internal communicators to take email to the next level **Rating:** 5.0/5.0 stars **Reviewed by:** Karen R. | Communications Project Management Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about ContactMonkey?** Thebest part of ContactMonkey for me is the ease of putting together and designing emails that are easy to read and scan, visually pleasing and very professional looking. Learning to use the tool was easy and the final product always looks great - clean and so professional. Excited to learn more! It's also great for people like me who are not necessarily well-versed in tech - Many of us in internal comms are primarily communicators, writers & editors - so it's a pleasure to use a platform that is easy and intuitive to navigate. Also great for reporting to senior execs and seeing what's working and what's not at a glance - GREAT customer support - Always there when we need help! **What do you dislike about ContactMonkey?** I could do more sophisticated reporting if I had time - wish there was some way to get automated reports. Dislike that it doesn't integrate with all video platforms. **What problems is ContactMonkey solving and how is that benefiting you?** CM helps me reach many people in a simple, easy to scan format and I can measure engagement quickly and easily for my various campaigns! ### 18. Great customer service and user-friendly system! **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle T. | Director of Communications, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ContactMonkey?** The integration with Microsoft makes it easy for me to align with our internal systems and utilize our existing distribution lists. **What do you dislike about ContactMonkey?** The system integrates really well, but not always easily with the Microsoft GCC system. We've had to create workarounds for some situations. **What problems is ContactMonkey solving and how is that benefiting you?** Since the system is incredibly user friendly, it makes it very easy for me to build the templates I need, adhere to our branding standards, and get communications out efficiently. ### 19. Great service but needs customization **Rating:** 3.5/5.0 stars **Reviewed by:** Jana K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about ContactMonkey?** The interface is very user friendly and it's intuitive even for beginners. Template builders works perfectly and covers it all. **What do you dislike about ContactMonkey?** Some functionalities don't work properly with G-suite (they are more appropriated for Outlook-users). We've had a number of issues with email at scale set ups and it took an extended period of time to fix it. In situations where distribution from multiple different senders is requested, the tool faces troubles and cannot offer us an automated solution, instead we have to proceed manually with somewhat unhandy csv files. **What problems is ContactMonkey solving and how is that benefiting you?** It provides detailed analytics that will help us to get insights into our customers' preferences and expectations. ### 20. Enjoy Contact Monkey for our internal newsletter **Rating:** 3.5/5.0 stars **Reviewed by:** Samar F. | Public Relations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about ContactMonkey?** The use of internal communication is nice. I also like Kaitlin our customer support specialist **What do you dislike about ContactMonkey?** Some features could be more user friendly **What problems is ContactMonkey solving and how is that benefiting you?** internal newsletter ### 21. Love Contact Monkey **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about ContactMonkey?** Contact Monkey is more robust than some other programs out there. It is user friendly and we are able to create highly professional-looking emails in a matter of minutes. We have a large organization of 1300 employees and use it primarily for all our internal communications. Our internal communications department is very small and Contact Monkey is a vital tool for helping us achieve our communication goals on a daily basis. In addition, we have great customer service support which is essential. **What do you dislike about ContactMonkey?** There are areas that are still being tweaked by the developers for instance the sub-subject line is not existent and the work around is a little funky, but overall these are small in comparison to challenges I have had with other programs out there. **What problems is ContactMonkey solving and how is that benefiting you?** They are adding a lot of new integration options that will be helpful to our organization including integrating into our HR software so we can send emails/texts to employees based on department or demographic. Since it is linked to the HR software we won't have to go in and update employee lists on a regular basis which can be tedious. ### 22. One of the best tools with undoubtedly the best support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about ContactMonkey?** ContactMonkey's tools are intuitive and easy to use. The formatting is a breeze, and almost any element that you want is completely easy to use. My company has over 1000 users of the software so we are using it daily. My favorite thing is how accessible, fast and efficient the support team is!! We love Adrian, Morgan, Sydney and team and they make the tool so easy for us. **What do you dislike about ContactMonkey?** There are some limitations concerning tables and excel files, and for some users there are glitches and bugs that aren't exactly explainable or fixable, which can be frustrating. Also the difficulty the software has integrating with various email software can be incredibly inconvenient. **What problems is ContactMonkey solving and how is that benefiting you?** Having one place where users can go, share templates and create their comms with ease is amazing, and makes it easy for us to keep templates and communications history in one place, easily accessible to CM admins. ### 23. Powerful Scripting Tools, Beautiful and Functional Reports, Great Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about ContactMonkey?** I love their AI writing feature and email drafting tools. Creating visually appealing emails is a breeze with their tools. Now that we've crafted drafts of emails, sending them out and tracking them is beyond simple. We're more efficient and effective with the help of ContactMonkey **What do you dislike about ContactMonkey?** I can't come up with any major issues with ContactMonkey. Perhaps the only real challenge has been using it solely in Google Chrome, but that is such a small critique that it really doesn't affect my experience. **What problems is ContactMonkey solving and how is that benefiting you?** ContactMonkey provides data rich insights to help us understand how our employees are interacting with our initiatives. It also helps us craft quick emails that saves time on our workload. ### 24. Great Communication tool to send out newsletters **Rating:** 3.5/5.0 stars **Reviewed by:** Sri M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2024 **What do you like best about ContactMonkey?** It doesn't require you to code like other marketing tools. It has also pre-build widgets which we can easily use in terms of obtaining the desired layout. The integration with Outlook is awesome and I use it each week while I send those mails out. The reporting analytics is so great where we get great disribution and information. **What do you dislike about ContactMonkey?** I have got what I needed from ContactMonkey yet. The only drawback is that on integration, it asks everytime to login on contact monkey on outlook whenever I click on addin. **What problems is ContactMonkey solving and how is that benefiting you?** In terms of engaging layouts and interactive emails rather than outlook emails which is 1 dimensional. ### 25. Contact Monkey makes internal communications meaningful **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle P. | Marketing & Communications Manager, Industrial Service and Equipment AME, Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about ContactMonkey?** The use of templates between our departments keeps our branding consistent. Managers find the metrics insightful and useful when emphasizing participation. **What do you dislike about ContactMonkey?** Let's allow bullet points within standard text box. It would be cool to 'share' metrics with guests using a link, instead of export, download & email. **What problems is ContactMonkey solving and how is that benefiting you?** Understanding which groups of people/audiences are more likely to open certain messages. ### 26. Simple, Intuitive, Business-Enhancing tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about ContactMonkey?** I never have to stress over hitting "send" using ContactMonkey. When communicating to 1K+ teammembers, it is imperative that I have ContactMonkey to rely on to ensure professional, consistent messaging to all teammembers! Formatting is simple and easy-to use, and the Analytics are AMAZING! So many different views and metrics to deep dive on. **What do you dislike about ContactMonkey?** ContactMonkey is first and foremost a formatting tool. I complete most design-heavy work (custom headers, footers, complex graphics) outside of CM, but it is very easy for me to implement these elements into the template as an image! **What problems is ContactMonkey solving and how is that benefiting you?** I have 3 newsletters and 2 scorecards that are sent out on a routine basis. This would be a NIGHTMARE if I wasn't able to have all of my templates and easy Outlook integration via ContactMonkey. I'm able to easily duplicate previous templates and work very efficiently within CM. ### 27. Great platform for email building and integration with Outlook **Rating:** 4.0/5.0 stars **Reviewed by:** Erin C. | Senior Manager, Marketing Technology, Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about ContactMonkey?** The integration with Outlook makes using Contact Monkey a breeze. You can easily create emails using their drag and drop interface and then quickly send in Outlook. **What do you dislike about ContactMonkey?** Have to upgrade in order to get more features like list management, SSO, etc. **What problems is ContactMonkey solving and how is that benefiting you?** We needed a tool to manage internal communications to employees that was easy to implement and could be used by both tech savvy and non-technical users. We found Contact Monkey is really easy to set up, we had them build out some templates for us to use based on our corporate brand guidelines and we've been using them for emails, newsletters, etc. ### 28. Contact Monkey business review **Rating:** 4.0/5.0 stars **Reviewed by:** Christos K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about ContactMonkey?** The easy way to build and design emails for my audience. There are a lot of content options I can add that default emails cannot provide. **What do you dislike about ContactMonkey?** I would like to have the option to embed videos in my email. Outlook now supports stream videos playing directly through outlook and this is a game changer for Communications. Also I would like to have a better organizing of folders for images and emails built by me and my team. **What problems is ContactMonkey solving and how is that benefiting you?** It helps me to build nice designs, have structured content within my email, and use several content applications that is almost impossible with a normal email. ### 29. Taking Internal Communications to New Heights! **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony F. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about ContactMonkey?** ContactMonkey has enabled us to differentiate our internal comms and company-wide messaging amongst an otherwise ongoing daily flood of emails. It affords us a level of polish, dynamicism and clarity that would have been difficult to achieve in the absense of a tool and partnership with CM. We've also received excellent support from the Customer Success team. **What do you dislike about ContactMonkey?** The dislike list isn't very long, but I'd say continued invest in documentation, self-service resources and intuitive design will allow the tool to be as user-friendly as possible to pick up, learn and leverage quickly. **What problems is ContactMonkey solving and how is that benefiting you?** It's helping us create a clear, unique and recognizable branding around our key, company-wide messages. ### 30. Great Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about ContactMonkey?** Formatting options in the email builder are great and easy to use. I also enjoy that we're able to add GIFs within emails. Adding GIFS has helped with engagement in our monthly newsletters. Reporting features are also a huge help! Last year, they rolled out a Read Time metric that confirms how long users review communications. This feature has already added invaluable insight into what we need to do to increase engagement. Lastly, It's rare when a function doesn't quite work in the app, but when it's down, the IT team is responsive and can solve any issue within the hour. **What do you dislike about ContactMonkey?** The only item I wish Contact Monkey had was additional survey features (being able to submit multiple questions and advanced reporting features on survey responses). Looking forward to their planned advancements in this piece. **What problems is ContactMonkey solving and how is that benefiting you?** Communicating changes, monthly newsletters, and updates within the organization. ### 31. ContactMonkey makes mass emails easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Liv W. | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about ContactMonkey?** ContactMonkey allows users with limited to no graphic design skills to create smart and professional emails that appeal to large audiences. The tools included make adding registration links, images, and many different text formats a breeze. It integrates seamlessly with Outlook, making it easy for several users to access. **What do you dislike about ContactMonkey?** There can be a bit of a learning curve when beginning use of ContactMonkey, but their attentive customer service reps and trainers have all the answers! **What problems is ContactMonkey solving and how is that benefiting you?** It is allowing multiple users to access the same email templates, which increases efficency and uniformity in our inter-office communications. ### 32. Very good tool, with some minor defects **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about ContactMonkey?** It's very easy to use, especially the Outlook add-on allows to save time by importing the content very quickly and without any issue. I also like the results dashboard, with good insights on how a campaign is going. **What do you dislike about ContactMonkey?** The UX of the email builder is sometimes not that good (eg. when I have to delete several rows from the layout, I have to do it one by one). Also the geographical region setting for the account sometimes acts in unpredictable ways, forcing to reset EU or US region, in order to have again access to the email templates, campaigns, etc. **What problems is ContactMonkey solving and how is that benefiting you?** It solved the problem of fragmented internal communication, with different layouts, formats and tone of voice. It also enabled the insights based actions, previously not possible. ### 33. Great Integration with Outlook Distribution Lists **Rating:** 5.0/5.0 stars **Reviewed by:** Margaret P. | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about ContactMonkey?** ContactMonkey integrates with my internal distribution lists that are created on the fly via our HR data so it's up-to-the-minute accurate. I was spending so much time adding new hires, removing termed employees and correcting departments and titles when there were promotions. With ContactMonkey I'm able to use the Outlook lists and I get metrics that break down by individual the response to the emails. I was skeptical that it could work but it has and I'm ecstatic. The account team has been amazing. The service we've received from ContactMonkey has been amazing. Our account rep was so helpful in getting the tool added to our system (talking with IT, continuing to check in on readiness, etc.) and was amazing in getting us trained on the product. He set up regular short check ins at the time we'd need the information vs. dumping a whole training on us out of the gate. He's been awesome and a critical component to our success. **What do you dislike about ContactMonkey?** Honestly, I havent found anything yet that I dislike. **What problems is ContactMonkey solving and how is that benefiting you?** It's reduced the amount of time I was spending to manage mailing lists in Outlook and MailChimp. I let IT manage the lists via automated lists they've built for us and focus on writing and strategy around the campaigns. ### 34. Great service and an easy-to-use product **Rating:** 5.0/5.0 stars **Reviewed by:** Sara R. | Chief Of Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2024 **What do you like best about ContactMonkey?** It makes it quick and easy to create dynamic, engaging emails for our team. Their team is quick to respond to questions and they are always rolling out new features. It was easy to implement and everyone who uses it picked it up really quicky. **What do you dislike about ContactMonkey?** There are some quicks of Outlook that can't be helped - some weird lines and design adjustments that have to be made. **What problems is ContactMonkey solving and how is that benefiting you?** From our robust monthly newsletter to a quick email about an upcoming event, ContactMonkey makes it quick and easy to design, layout, and send employee communications in a way that looking professional and engaging. ### 35. Flexible and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about ContactMonkey?** The layout and newsletter creation is extremely intuitive and really user friendly. It's easy to bring your brand to life. You get valuable insight into readership and click rates. There are still some limitations if you're a Google customer but these appear to be addressed in the future roadmap. **What do you dislike about ContactMonkey?** It's very much geared towards Microsoft customers and the Google integration is limited. Whilst they have shared that this is on their roadmap, at the moment the options to make the most of the other features such as Events, just doesn't work for Google customers. **What problems is ContactMonkey solving and how is that benefiting you?** It helps us to create really engaging and visually appealing newsletters. Using this we can reach all employees directly and direct traffic back to our intranet. ### 36. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about ContactMonkey?** It's very user friendly. With minimal in-person/virtual supervision, I was able to navigate the features. Tech support was readily available when needed. I use it often and use the new features they implement. It took just a week or two to get set up. **What do you dislike about ContactMonkey?** I would like to have PowerPoint or Smart Art. This would eliminate the need for taking screenshots of PPT etc and inserting it as an image. **What problems is ContactMonkey solving and how is that benefiting you?** I am unsure if CM is working on implementing an integraiton with Power Point or at least Smart Art. If they do implement this, it would benefit me greatly. Taking screenshots of the PPT slide or Smart Art can produce a blurry image when inserting it into the body of the email in CM. It's not professional looking. ### 37. Internal Communications Coordinator | Digital Designer **Rating:** 4.0/5.0 stars **Reviewed by:** Mary Beth B. | Digital Designer / Communications Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about ContactMonkey?** Contact Monkey is very user friendly. It's easy to create templates speeding up the process of internal communications. Our support person, Madison is very helpful and always notifying my team of new features and upgrades. **What do you dislike about ContactMonkey?** I wish the Teams posts looked like the actual emails. They don't really have the design elements I was hoping for. **What problems is ContactMonkey solving and how is that benefiting you?** It helps my team to keep a cohesive/branded look, tone and feel. It saves us time by using templates and easy to use. ### 38. EDM's made easy **Rating:** 4.0/5.0 stars **Reviewed by:** Dylan D. | Senior Project Officer, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about ContactMonkey?** User-Friendly email campaign system Ease of Integration with Outlook and other useful apps Great set of tools to mage engaging email layouts Great customer support/workshops to showcase new features. **What do you dislike about ContactMonkey?** A few minor design choices that can be annoying (i.e. trying to find HTML lines between two layout blocks) **What problems is ContactMonkey solving and how is that benefiting you?** Being able to build our internal newsletter with Contact Monkey and integrate this straight into Outlook to send out is a major time saver. ### 39. A versatile tool with many potential **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about ContactMonkey?** It has many features and aspects that could benefit the company. It is flexible for the digital savvy. Eva is always so respondent, but I believe she has many tasks and clients so I would recommend having a hands-on customer service that could give quick responds as Contact Moneky is being used often and in a time-sensitive manner. **What do you dislike about ContactMonkey?** For those with not much digital experience or that is not creative enough to maneuver Contact Monkey as a tool, it could be challenging and the products could come out plain or boring. **What problems is ContactMonkey solving and how is that benefiting you?** Employee engagement and interaction. We have been receiving great engagement feedback, and there is more interaction between staff that is outside of just work. ### 40. Consistent Branding with ContactMonkey **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about ContactMonkey?** ContactMonkey makes it easy to apply consistent branding to internal emails to our organisation of more than 1200 employees. We've been able to onboard people in other areas of the business to send out emails that are consistent with the visual we want to display. **What do you dislike about ContactMonkey?** Depending on the platform on mobile devices people use to read emails, the HTML of ContactMonkey can make it hard to read due to the small size. **What problems is ContactMonkey solving and how is that benefiting you?** We have a large workforce and using ContactMonkey allows for consistent branding and insight into what emails have been sent across the business. It gives great visibility into engagement with our communications and within our team to see what we have previously communicated. ### 41. I love ContactMonkey! **Rating:** 4.5/5.0 stars **Reviewed by:** Ronit Z. | Culture and Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about ContactMonkey?** ContactMonkey has everything! We are able to build engaging emails and campaigns, track associated metrics, and use those numbers to enhance our communication. Plus the costumer support can't be beat! **What do you dislike about ContactMonkey?** Sometimes I wish there was a bit more flexibility in the email builder, but overall I love it! **What problems is ContactMonkey solving and how is that benefiting you?** We used to send emails and have no idea who was reading them. ContactMonkey has allowed us to see which content staff engage with, when the best time to send is, what kind of links folks click on, and so much more! ### 42. CM review **Rating:** 4.5/5.0 stars **Reviewed by:** Donna K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about ContactMonkey?** it's easy to use, interactive and good customer support. The content is delivered professionally. Lots of features and the reporting is good for statistics **What do you dislike about ContactMonkey?** I have had one issue which has been flagged about email preview not reflecting as the CM template. It has been very frustrating and one segment the issue is with. Also can be slow with saving. **What problems is ContactMonkey solving and how is that benefiting you?** the email preview not reflecting as the template presents. I still haven't heard a resolution ### 43. Improving platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about ContactMonkey?** I really like their customer services. They are always willing to help and they can support the team to get the design right if you are not confident with designing in the platform **What do you dislike about ContactMonkey?** There are a few bits that are not easy to use, with a few bugs here and there that make the final experience not what I expected. **What problems is ContactMonkey solving and how is that benefiting you?** Communicate with the internal team ### 44. Accessible software for all communications and non-communications professionals **Rating:** 4.0/5.0 stars **Reviewed by:** Sofia Raquel M. | Employer Branding & Communications Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about ContactMonkey?** I like that the user interface is "easy" and accessible to use to anyone - it helps if you have different stakeholders, who are not communications related. Anyone can create a newsletter. With the update on analytics, adding a heat map was a great idea. Easy to adapt to brand colours & identity. I like the anchor links functionality. **What do you dislike about ContactMonkey?** - No embedded survey functionality. - Can't add videos (need to add it somewhere else and add a link) - Bugs happen a LOT - I am missing some report functionalities: the possibility to have reports per time and not per newsletter/e-mail. - Customer Support could improve, whenever there are bugs or problems, it takes too much time to fix things, but we do have 1 call per month. Sometimes the call doesn't have a clear purpose for me. I would expect more tips and understanding my company's situation, to have a tailored support, than just product updates (which most of the times, we don't have). I am missing more personalized support. - Missing integration with HRIS, such as BambooHR. I need to update my distribution list every month. **What problems is ContactMonkey solving and how is that benefiting you?** - Global Newsletters for all company: We need to send monthly communications. With contact monkey, that is possible, and the communications have always the same look and feel, which creates consistency. - Department/Local Newsletters: we don't have a communications team, and ContactMonkey helps as it has a quick and easy integration and implementation. We just had to create templates; anyone can edit based on their needs. ### 45. Great for high quality consistent design with ease **Rating:** 4.0/5.0 stars **Reviewed by:** Jenn M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about ContactMonkey?** ContactMonkey allows me to easily and quickly create professional communications for my team. The template feature makes it easy to keep the look and feel of my newsletters consistent while easily switching up content each month. The image editing tool is a great built in feature that makes it easy to create custom looking pictures and the fact that it is all self contained means I'm never searching around for files. **What do you dislike about ContactMonkey?** I hope to see some upgrades to the surveys feature, such as multiple choice questions or polls. Because the content is all row/drop in based, it's hard to make the surveys look well designed and in the tracking data, it's hard to tell which question someone answered because the system labels questions automatically. **What problems is ContactMonkey solving and how is that benefiting you?** The tracking feature allows me to see who is reading critical communications and who hasn't which is a huge help. It's given our team a place to have communications that is consistent and more dynamic than a simple text based email. ### 46. Well developed tool with big growth opportunities **Rating:** 4.5/5.0 stars **Reviewed by:** James M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about ContactMonkey?** I enjoy working with the team the most. Every time we have ideas or suggestions, they really listen to them and incorporate them into their product roadmap. In the rare instance an issue is encountered the team pivots quickly to fix it, and I always feel like I'm speaking with a human who wants to help, rather than a third party. The product itself is very robust and sized well for our company. When bringing on the platform they quickly worked with our IT team to start and integrate the system with our company's existing platform. They also took a good chunk of time to support and teach our users how to utilize the platform and that's greatly appreciated. **What do you dislike about ContactMonkey?** I'm hopeful that they begin to incorporate more tools like Intranet and a more robust texting platform. **What problems is ContactMonkey solving and how is that benefiting you?** ContactMonkey creates more robust and engaging associate communications. Their events management platform has allowed us to be more direct and process-driven in managing company events. Their crossover with Workday allows us to send emails to highly targeted groups (instead of groups just based on location). ### 47. Easy, creative, streamlined interface for end-users - whether tech-savvy or newbie **Rating:** 5.0/5.0 stars **Reviewed by:** Karen R. | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about ContactMonkey?** What is most helpful about ContactMonkey for me is making templates, building on past work, being able to add video and links and buttons, easy to import images, easy and fast reporting. The customer service is so awesome - if I have a question someone gets back to me within minutes! I use the tool each and every day and it's made my job in internal communications so much easier. I also love that I can measure my campaigns for sucess and it integrates into my Outlook email as well. ContactMonkey also made implementation a breeze - lots of support! **What do you dislike about ContactMonkey?** Can be a little clunky in terms of navigating the platform - sometimes I have trouble finding older campaigns - **What problems is ContactMonkey solving and how is that benefiting you?** It is helping us to know we are reaching our audience - b/c we can see when emails were opened, on which devices, if people read or skimmed, etc. This way we are not "guessing" about whether people are engaging with our communications - we have data to back it up - This helps us stay on target with our employees in delivering to them what they need to know quickly and simply. ### 48. Great platform with even better customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsey R. | Banking Officer ┃ Internal Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about ContactMonkey?** The platform is great and has really changed our Internal Communications strategy for the better, but more than anything, their customer service and our account manager continue to impress and keep us using their system three years later. Shane O'Connell is our account rep, and he is amazing. Contact Monkey is always looking for ways to improve their system, is on top of communicating changes, and even went as far as reaching out when they saw an issue with something I sent using their system that I didn't catch. Overall, a great and affordable platform with a great team backing the product. **What do you dislike about ContactMonkey?** Nothing to dislike - great platform and easy to use! **What problems is ContactMonkey solving and how is that benefiting you?** ContactMonkey has changed how we communicate with our associates. The templates for building emails are easy to use and attractive. We love being able to see the analytics and engagement of what we send (which we didn't have before). We have also moved our eNPS from another platform to CM. ### 49. Easy to use platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha W. | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about ContactMonkey?** I like how user friendly the platform is. I have never used it before and I could figure it out easily with little direction. **What do you dislike about ContactMonkey?** One downside would be the functionality sometimes. Most of the time it is good but somedays it can be overwhelming. **What problems is ContactMonkey solving and how is that benefiting you?** We needed a way to bulk email to people and this truly is a benefit. Especially when needing to send to over 10 people ### 50. Simple and easy experience for internal email marketing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about ContactMonkey?** I really enjoy how easy Contact Monkey is to navigate and use amongst our team. Great for helping with our internal email communications strategy and love the reporting and analytics features included with it. I also appreciate the quick and reliable customer service we have received. **What do you dislike about ContactMonkey?** I wish that there was Slack integration. **What problems is ContactMonkey solving and how is that benefiting you?** Contact Monkey helps with out internal communications strategy. It is great to have one place to send out our internal emails from and really appreciate the reporting/analytics to see what is working and what we could improve on. ## ContactMonkey Discussions - [Good case practices](https://www.g2.com/discussions/good-case-practices) - 1 comment, 1 upvote - [What is ContactMonkey Internal Communications Tracking used for?](https://www.g2.com/discussions/what-is-contactmonkey-internal-communications-tracking-used-for) - 1 comment - [View ContactMonkey pricing details and edition comparison](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+11%3A55%3A21+-0500&secure%5Bsession_id%5D=3687e507-38d2-4501-a702-b58661430712&secure%5Btoken%5D=4d781c6b46d76a5aecdf944ce3cfdd64b2c81e3c581bbb3af40f3f135ca2a0ab&format=llm_user) ## ContactMonkey Integrations - [Appspace](https://www.g2.com/products/appspace/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Humaans](https://www.g2.com/products/humaans/reviews) - [Lano](https://www.g2.com/products/lano/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) ## ContactMonkey Features **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Information Distribution** - Newsletter - Notifications - Email - Multi-Channel Sharing **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Edit** - Pre-Made - Build - HTML **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Logistics** - Analytics - Issues - Integrations - Shareable Link **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Platform Additional Functionality** - Employee Segmenting - Social Feedback Portal **Generative AI** - AI Text Generation - AI Text Summarization **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Reporting - Dashboards **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction ## Top ContactMonkey Alternatives - [Poppulo](https://www.g2.com/products/poppulo/reviews) - 4.3/5.0 (301 reviews) - [Workshop](https://www.g2.com/products/workshop/reviews) - 4.7/5.0 (181 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) - 4.6/5.0 (245 reviews)