# Which solution supports multimedia-rich WhatsApp campaigns?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Exploring <a class="a a--md" elv="true" href="https://www.g2.com/categories/whatsapp-marketing">WhatsApp marketing tools</a> right now for my friend's ecommerce brand (fashion) and trying to figure out which ones actually handle <strong>multimedia campaigns</strong> well, not just plain text blasts. Given they are in retail domain, being able to send product images, carousels, videos, and even PDFs (invoices, catalogs) makes a big difference in engagement. </p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">From looking at G2 reviews and grid reports, I've made a shortlist:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/insider/reviews"><strong>Insider:</strong></a><strong> </strong>seems strong on personalization, looks good to support rich media in its campaigns.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/wati/reviews"><strong>Wati:</strong></a> very WhatsApp-first, reviews mention it’s solid for images, catalogs, and simple multimedia promos.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/webengage/reviews"><strong>WebEngage:</strong></a>  WhatsApp API-based and has rich media support for CX enhancement</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/respond-io/reviews"><strong>respond.io:</strong> </a> looks like its built for managing conversations at scale, does supports sending media files across channels.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/moengage/reviews"><strong>MoEngage</strong></a>: lets you combine rich media with segmentation + analytics.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/netcore-customer-engagement-and-experience-platform/reviews"><strong> Netcore</strong></a><strong>:</strong> covers images, video, audio, and emojis in campaigns.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/clevertap/reviews"><strong>CleverTap</strong></a><strong>,</strong><strong> </strong><a class="a a--md" elv="true" href="https://www.g2.com/products/braze/reviews"><strong>Braze</strong></a>:  more on the omnichannel/marketing automation side, but they include WhatsApp media campaigns as part of the mix.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/brevo-marketing-platform/reviews"><strong>Brevo</strong></a>: ties WhatsApp media into its broader email/SMS marketing suite.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/whatsapp-business-platform/reviews"><strong>WhatsApp Business Platform</strong></a><strong>:</strong>  supports rich media natively, but usually needs another platform layered on for campaign workflows.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Anyone here running multimedia campaigns (images, catalogs, videos) — which platform made it easiest? And did adding richer content actually improve conversions, or do customers still prefer plain text updates?</p>

##### Post Metadata
- Posted at: 11 months ago
- Author title: SaaS and Software Research
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;Also, for those of you running WhatsApp campaigns, which platform actually handled multimedia smoothly? I’m curious if tools like Wati, MoEngage, or SendWo really make sending images/videos seamless, or if you still hit limitations when pushing richer content.&lt;/p&gt;

##### Comment Metadata
- Posted at: 11 months ago
- Author title: SaaS and Software Research





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