I find Workshop to be a highly effective tool for our communications platform at Travel Counselors. It was very easy to adopt due to its modern features and functionality that align with what one would expect from a contemporary communications platform. The transition to Workshop was seamless as it offers enhanced capabilities compared to our old system. In particular, I appreciate the template system, which ensures that all of our communications go out on brand. Embedding content and conducting instant feedback surveys through polls is straightforward and efficient. The ability to conduct scheduled communications ensures nothing is overlooked, which is crucial for a business with a global presence of 2,000 franchisees. Furthermore, the Canva integration is a significant advantage, allowing us to seamlessly incorporate imagery and content into our communications. Importantly, Workshop delivers on what it promises for internal corporate communications, exceeding expectations without overselling, which is invaluable. Overall, its features make it easy to keep our team aligned and informed, embodying our brand and values effectively. Review collected by and hosted on G2.com.
I would like to have the ability to change communication based on specific rules or an individual's performance or role within the business. Although Workshop allows sending communications with different tones to various departments, it would be beneficial if it could tailor messages even further, such as in sales roles, where messages might need to be adjusted based on performance. Additionally, integrating with tools like Power BI for such dynamic communication adjustments would be a valuable feature. Review collected by and hosted on G2.com.
Thank you so much for the thoughtful review. We’re really glad to hear that Workshop’s templates, polls, scheduling, and Canva integration are helping your team stay aligned and on brand across such a large global network. Knowing the switch to Workshop felt smooth and modern truly makes our day.
On the personalization side, one quick note that might be helpful. Workshop can segment on any list you create, not just departments, so if you build automatic lists based on role, performance, or other criteria, you can absolutely tailor versions of a message for each group.
You’re also right that we don’t have a native Power BI integration at the moment. Many customers connect Workshop to Power BI using the Workshop API, so if you want to pull dynamic data into your comms, that’s definitely possible with a little help from someone on your team.
Your Customer Success Manager would be more than happy to talk through list setup or API options whenever you’d like. Thank you again for taking the time to share such thoughtful feedback — we’re so grateful to have you with us.
- Cassandra
