--- title: Workshop Reviews meta\_title: 'Workshop Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 189 reviews by the users' company size, role or industry to find out how Workshop works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 189 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Workshop Reviews & Product Details Visit Website Workshop is a modern, purpose-built internal communications platform that helps teams create, send, manage, and measure employee communications in one place — starting with email and extending to Microsoft Teams, Slack, SMS, and more. Backed by powerful AI and automation tools, Workshop helps communicators tackle the day-to-day more effectively: drafting on-brand emails, building dynamic audience lists, personalizing messages by role or location, and analyzing results so you always know what's landing. With Journeys, you can also automate personalized, well-timed sequences (onboarding emails, event follow-ups, benefits reminders, and more!) without adding anything extra to your plate. That means communicators can spend less time pushing messages out and more time focused on the strategy that actually moves people. When a message needs more room to breathe, Pages gives every communication a place to land. Communicators can build branded, mobile-friendly landing pages without any design or IT help, text them directly to frontline and deskless employees via SMS, and update them anytime without breaking a single link. It's the kind of flexibility that helps you reach 100% of your workforce, no matter where they work. Workshop also integrates seamlessly with Outlook, Gmail, SharePoint, Canva, and leading HRIS platforms, so your existing tools keep working the way they should. Most teams are up and running in just two to four weeks, and the impact shows up fast — whether you're a distributed organization trying to reach desk and deskless employees or a growing team that needs a smarter, more scalable way to communicate. That's why organizations like S&P Global, Aston Martin, Monster Energy, White Castle, and Meijer trust Workshop to reach every employee and prove the impact of their communications. * * * Product Website Workshop Seller [Workshop](https://www.g2.com/sellers/workshop) Discussions [Workshop Community](https://www.g2.com/products/workshop/discuss) Solution Type Best-of-Breed Overview by Jamie Bell Show More ## Pricing Pricing provided by Workshop. ### Essential Starting at $3,000.00 Per Year [ View More Pricing Information ](https://www.g2.com/products/workshop/pricing) ## Workshop Integrations (11) What do users say about integrations? Verified by Workshop [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ADP Workforce Now ](https://www.g2.com/products/adp-workforce-now/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Active Directory Domain Services ](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BambooHR ](https://www.g2.com/products/bamboohr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Canva ](https://www.g2.com/products/canva/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dayforce ](https://www.g2.com/products/dayforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SharePoint ](https://www.g2.com/products/microsoft-sharepoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UKG Pro ](https://www.g2.com/products/ukg-pro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday HCM ](https://www.g2.com/products/workday-hcm/reviews) Show More ![Sk R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sk R.") SR Sk R. Founder Internet Enterprise (\> 1000 emp.) 4/13/2026 "Polished, Consistent Templates That Improve Internal Communications" 4/5 What do you like best about Workshop? Our internal communications have improved thanks to the workshop! It feels contemporary, is simple to use, and elevates the purpose. Our communications now feel more polished, consistent, and aesthetically pleasing thanks to the templates. Additionally, I can now monitor data related to emails with Outlook's 12-month expiration date. I've heard nothing but positive things about the tool! Additionally, I value the software's affordability, for which I am grateful as a nonprofit. Review collected by and hosted on G2.com. What do you dislike about Workshop? The lack of customisation in some areas, such as communications design, is one aspect of Workshop that I find annoying. To better adapt messages to various audiences, it would be beneficial to have more flexibility with layouts, styling, and visual components. Additionally, it's not always easy for numerous people to collaborate on the same template, which can slow down team workflows when organising material and occasionally feel constrictive. Review collected by and hosted on G2.com. What problems is Workshop solving and how is that benefiting you? The issue of uneven and ineffective internal communication among teams is being addressed by workshops. Important updates frequently get lost in emails or chat programs, which causes misalignment and information to be ignored. Workshop offers a centralised and organised method of communication, guaranteeing that important messages are conveyed consistently and clearly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Iris H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iris H.") IH Iris H. Advanced, Marketing Copywriter Small-Business (50 or fewer emp.) 4/28/2026 "Workshop Review" 4/5 What do you like best about Workshop? What I like most about Workshop is the analytics and the ability to target individuals who haven't opened emails, and then resend to those people to ensure they're getting the necessary information. I also like the Journeys features and the ability to create drip campaigns. The initial setup for Workshop was pretty easy as representatives from Workshop worked with our IT team. Review collected by and hosted on G2.com. What do you dislike about Workshop? So as an admin user of Workshop, I would really like the ability to delete any entries on the calendar feature. Currently, Workshop doesn't save one person's edits when two people are working in an email or template. It would be ideal to work in tandem. Review collected by and hosted on G2.com. What problems is Workshop solving and how is that benefiting you? I use Workshop to send corporate emails. It provides lots of analytics, so we can see open rates, click through rates, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Christina L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina L.") CL Christina L. 1/21/2026 "Intuitive with Robust Metrics, Needs Outlook Fix" 4/5 What do you like best about Workshop? I like the ease of duplicating communications and tracking campaigns. Workshop makes it simple to either copy a recent send or use templates we've created when I have communications on a regular send schedule. I also like being able to neatly organize communications into 'buckets' for easier metrics tracking with grouped categories. Workshop offers cleaner sends and better tracking overall compared to our previous tool, PoliteMail. Additionally, the initial setup of Workshop was fairly easy and intuitive. Review collected by and hosted on G2.com. What do you dislike about Workshop? Sometimes formatting text and images is clunky, particularly with the known Outlook issue of 1 point lines appearing on final sends. If the emails could send through Workshop into Outlook exactly as they appear in the draft version, that would cut down on a lot of repeated test sends that I need to work through, wasting some of my time. I know it's a known issue, but it has been for a couple years now and a fix or workaround would be much appreciated! Review collected by and hosted on G2.com. What problems is Workshop solving and how is that benefiting you? I use Workshop for email formatting and metrics tracking. I like the ease of duplicating communications and tracking campaigns. Workshop offers cleaner sends and grouped categories for easier metrics tracking, and it's more cost effective compared to PoliteMail. Review collected by and hosted on G2.com. Show More Response from Cassandra Brooks of Workshop [Editedit](https://www.g2.com/survey_responses/workshop-review-12242109/official_response/edit) Christina, This is such a helpful breakdown — thank you for sharing it. Love hearing that duplicating sends, using templates, and organizing campaigns into “buckets” is making things easier (and more consistent) for you. And the comparison to your previous tool is especially meaningful — that’s exactly the kind of improvement we hope to deliver. Also hear you on the formatting side, especially with Outlook. That kind of back-and-forth testing is never ideal, and we appreciate you sticking with us while we keep working to improve that experience. Really appreciate the honest feedback. — Cassandra @ Workshop Validated ReviewerIncentivizedSource: Seller invite ER Emily R. 1/21/2026 "Simple, Cost-Effective Tool with Room for Improvement" 4/5 What do you like best about Workshop? I like that Workshop is simple. I've explored more in-depth tools out there, but we're always looking to save costs, so I love the fair price. It gives me what I need without all the extra bells and whistles. It was an easy choice for me. Having used other email software providers in the past, I can say it's more affordable yet lacks nothing essential that I need. I appreciate that it helps eliminate friction when executives need to send emails. It allows them to focus on their priorities while I manage communications. Review collected by and hosted on G2.com. What do you dislike about Workshop? I had a lot of trouble with my team getting it set up, and I'm not sure if that's because the clarity from their end wasn't as strong as it could be or if it wasn't IT team's number one priority. But, it took way longer than I was promised. Review collected by and hosted on G2.com. What problems is Workshop solving and how is that benefiting you? Workshop eliminates friction by allowing me to send emails on behalf of executives, freeing them to focus on the business. It helps with newsletters and special moments, providing what we need without unnecessary extras. Review collected by and hosted on G2.com. Show More Response from Cassandra Brooks of Workshop [Editedit](https://www.g2.com/survey_responses/workshop-review-12242002/official_response/edit) Emily, Thank you for sharing this. There’s a lot here, and it’s really helpful. Glad Workshop is hitting that balance of simplicity and value for you. Giving you what you need without extra complexity is exactly the goal. And it’s great to hear it’s helping reduce friction for your exec team so they can stay focused. We also really appreciate you calling out the setup experience. That’s not the kind of first impression we want, especially when expectations don’t match reality. We’re continuing to make onboarding clearer and more consistent. Thanks again for the honest feedback. It means a lot. — Cassandra @ Workshop Validated ReviewerIncentivizedSource: Seller invite JL Jennifer L. 1/21/2026 "User-Friendly and Customizable with Clean Outputs" 3.5/5 What do you like best about Workshop? I find Workshop to be a user-friendly experience, and I appreciate that it is mobile responsive. I like being able to drag text blocks, photos, and buttons into the content area, which makes it easy to build customizable templates. I also like that communications look very clean, and as a user, I found the initial setup pretty easy. Review collected by and hosted on G2.com. What do you dislike about Workshop? The mail merge isn't great, I want it to have the same functions as Word's mail merge. I want the mail merge to be customized depending on the data, like putting data into an Excel or another platform's table and mail merge being able to speak to that data. I also don't like that you can't change the size of tables. I want to change the cell's size. Review collected by and hosted on G2.com. What problems is Workshop solving and how is that benefiting you? Workshop provides a user-friendly experience for sending communications, is mobile responsive, and makes it easy to build customizable templates with a clean look. Review collected by and hosted on G2.com. Show More Response from Cassandra Brooks of Workshop [Editedit](https://www.g2.com/survey_responses/workshop-review-12242075/official_response/edit) Really appreciate you sharing this — thank you. Love hearing that the editor and templates are making things easy and flexible on your side, and that everything feels clean and polished. Also hear you on the mail merge and table limitations — that’s really helpful feedback. If you’re running into specific use cases there, our team would be happy to dig in with you and see what’s possible (or where we can help bridge the gap). — Cassandra @ Workshop Validated ReviewerIncentivizedSource: Seller invite OE Olayinka E. 1/27/2026 "Intuitive and Personalize Communications with Analytics" 4/5 What do you like best about Workshop? I recently signed up to Workshop after seeing them at an Internal Comms conference and I find it valuable that I can use it to send emails and change incorrect links without recalling or sending multiple emails. The ability to reach colleagues with timely communications and track how employees are engaging with the content has been great. I really like how easy it is to use; it's user-friendly and very intuitive. I also appreciate that emails look like they are sent to an individual rather than a group because it allows a bit of personalization. Review collected by and hosted on G2.com. What do you dislike about Workshop? Setting up Workshop wasn't easy. We had a lot of back and forth with the team on the contract. Review collected by and hosted on G2.com. What problems is Workshop solving and how is that benefiting you? Workshop lets me change email links without recall and track employee engagement, reaching colleagues with timely comms. It's user-friendly, intuitive, and personalizes emails to individuals while offering valuable analytics. Review collected by and hosted on G2.com. Show More Response from Cassandra Brooks of Workshop [Editedit](https://www.g2.com/survey_responses/workshop-review-12264153/official_response/edit) Olayinka, Thanks so much for sharing this — and for stopping by at the conference! 😊 Really glad to hear Workshop is helping you move faster with comms (especially being able to fix links without the whole “oops, ignore the last email” moment). And that mix of personalization + analytics is exactly what we’re aiming for — messages that feel human and actually land. Also appreciate the honest note on setup. That’s helpful, and we know those early steps matter more than they should. We’re actively working on making that process smoother and more straightforward. Thanks again for the thoughtful review — it means a lot. - Cassandra @ Workshop Validated ReviewerIncentivizedSource: Seller invite VB Valentina B. Senior Specialist Tech Business Management Enterprise (\> 1000 emp.) 10/15/2025 "Great Email Metrics, but Limited Design and Integration Options" 3.5/5 What do you like best about Workshop? I love the metrics—it’s great to see who opens my emails, how much time people spend reading them, and when they click on links. Review collected by and hosted on G2.com. What do you dislike about Workshop? I find it frustrating that there aren't many options to make the design look really good. It would be fantastic if I could connect this with SharePoint, or have the ability for users to click and navigate to a different Workshop section. That way, I wouldn't have to squeeze all the content onto a single page. Review collected by and hosted on G2.com. What problems is Workshop solving and how is that benefiting you? Workshop has been useful in showing me how engaged my organization is with our communications. It helps me understand how much people care and allows me to connect with everyone by sharing updates about what’s happening across our organization and the business. I create one newsletter for the executives under our CTO and another for an organization under a VP, and it’s great to have a way to communicate and also measure the impact of those messages. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ramswaroop Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramswaroop Y.") RY Ramswaroop Y. Technical Specialist Information Technology and Services Mid-Market (51-1000 emp.) 5/26/2026 "User-Friendly Workshop Workflow Management" 4/5 What do you like best about Workshop? Best part of workshop workflow management and its very user friendly interface. Review collected by and hosted on G2.com. What do you dislike about Workshop? The customization options in the reports could be improved. Review collected by and hosted on G2.com. What problems is Workshop solving and how is that benefiting you? Workshop solves many problems, such as organizing tasks and managing project tracking information. It helps with process reports for each project, tracking assigned tasks, and keeping related details in one place. Review collected by and hosted on G2.com. Show More 5/27/2026 Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 1/21/2026 "Powerful but Overly Manual: Complex Interface with Many Capabilities" 3.5/5 What do you like best about Workshop? I love that rows (not content blocks :( darn) can exclude or include groups of recipients. While it adds to the complexity, it's a great way to limit some backend work for us internally. There's a lot of features and functionality to the platform which (comparatively to our last platform) is a great asset. Review collected by and hosted on G2.com. What do you dislike about Workshop? I hate how complex the interface is i.e. adding ROWS to add CONTENT to plug in XYZ, not ever being able to add a TEXT box but somehow having them in templates etc. It's all very manual and precise. Review collected by and hosted on G2.com. What problems is Workshop solving and how is that benefiting you? It's solving a rinse/repeat system in place for us internally: newsletters, same-group emailing, formalized event communications etc. Review collected by and hosted on G2.com. Show More Response from Cassandra Brooks of Workshop [Editedit](https://www.g2.com/survey_responses/workshop-review-12241949/official_response/edit) Really appreciate you sharing this — thank you. It’s great to hear the depth of functionality is making a difference, especially with more advanced targeting. That’s exactly where Workshop should shine. At the same time, we hear you on the experience feeling too manual and complex. That balance between flexibility and simplicity is something we’re actively working to improve, and your feedback is spot on. Thanks for being candid with us. — Cassandra @ Workshop Current UserValidated ReviewerIncentivizedSource: Seller invite BB Brett B. 1/21/2026 "Intuitive Interface, Needs Better Email Integration" 3.5/5 What do you like best about Workshop? I enjoy the user interface and the design of Workshop. I find it to be very simple and easy to understand, and fairly easy to use. I find the system to be modern and user-friendly. Review collected by and hosted on G2.com. What do you dislike about Workshop? I'd like better integration for building emails, especially when it comes to inserting text or information. When I'm trying to create a list of items or action items, everything feels very segmented, and I wish it was a bit more streamlined into one operational phase. Review collected by and hosted on G2.com. What problems is Workshop solving and how is that benefiting you? Workshop creates a centralized workflow, allowing me to communicate effectively and share consistent messages across teams. Review collected by and hosted on G2.com. Show More Response from Cassandra Brooks of Workshop [Editedit](https://www.g2.com/survey_responses/workshop-review-12242261/official_response/edit) Really appreciate you sharing this — thank you. Great to hear the UI is landing as clean and easy to navigate. And also hear you on the email-building experience — especially around creating lists and keeping things flowing naturally. That kind of friction can add up. Super helpful feedback for us as we keep improving things. — Cassandra @ Workshop Validated ReviewerIncentivizedSource: Seller invite ## Questions about Workshop? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Workshop ](https://www.g2.com/products/workshop/discussions/new) GU Guest User • Last activity almost 3 years ago What is Workshop used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-workshop-used-for) ![kim D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "kim D.") KD kim Davey • Last activity 3 months ago How has Workshop helped you keep company emails organized and easy to track? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-has-workshop-helped-you-keep-company-emails-organized-and-easy-to-track) [ View all Discussions ](https://www.g2.com/products/workshop/discuss) ## Pricing Options Pricing provided by Workshop. ### Essential Starting at $3,000.00 Per Year ### Enhanced Contact Us Per Year ### Premium Contact Us Per Year [ View More Pricing Information ](https://www.g2.com/products/workshop/pricing) Workshop Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_90d23d3152642a16f913852c13510331/contactmonkey-inc-contactmonkey.png "Product Avatar Image") ContactMonkey 4.4/5(212) [ Compare Now ](https://www.g2.com/compare/contactmonkey-inc-contactmonkey-vs-workshop) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_30ae13d417b359fa1b5e4d4738c281b5/poppulo-employee-experience.png "Product Avatar Image") Poppulo Employee Experience 4.4/5(224) [ Compare Now ](https://www.g2.com/compare/poppulo-employee-experience-vs-workshop) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cff85563ae537651f18f742f45c4ecae/staffbase.png "Product Avatar Image") Staffbase 4.6/5(248) [ Compare Now ](https://www.g2.com/compare/staffbase-vs-workshop) ##### ##### Workshop Features Administrative Tasks - Frontline Worker Communication Platforms Training & Learning Modules Knowledge Management Communication Features - Frontline Worker Communication Platforms Group Messaging Announcements Operations - Frontline Worker Communication Platforms Insights & Analytics Newsletter Interface Features - Internal Newsletter Software Feedback Design Content Embedding [ View More Features ](https://www.g2.com/products/workshop/features) ## Top-Rated Alternatives [ ![Poppulo Employee Experience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Poppulo Employee Experience") Poppulo Employee Experience 4.4/5(224) ](https://www.g2.com/products/poppulo-employee-experience/reviews) [ ![Staffbase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Staffbase") Staffbase 4.6/5(248) ](https://www.g2.com/products/staffbase/reviews) [ ![ContactMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ContactMonkey") ContactMonkey 4.4/5(212) ](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews) [ View All Alternatives ](https://www.g2.com/products/workshop/competitors/alternatives) ##### Categories on G2 [Internal Newsletter Software](https://www.g2.com/categories/internal-newsletter-software)[Frontline Worker Communication Platforms](https://www.g2.com/categories/frontline-worker-communication-platforms) ##### Explore More [Recommended loyalty app for increasing customer loyalty](https://www.g2.com/discussions/recommended-loyalty-app-for-increasing-customer-loyalty)[What platform provides detailed website performance analytics?](https://www.g2.com/discussions/what-platform-provides-detailed-website-performance-analytics)[Which rebate management platforms are best for distributors that need detailed accrual tracking so rebates are correctly accrued before the vendor statement arrives?](https://www.g2.com/discussions/which-rebate-management-platforms-are-best-for-distributors-that-need-detailed-accrual-tracking-so-rebates-are-correctly-accrued-before-the-vendor-statement-arrives) [What solution integrates incident management with ITSM tools?](https://www.g2.com/discussions/what-solution-integrates-incident-management-with-itsm-tools)[What is the best co-browsing software for ecommerce teams that want to reduce cart abandonment by helping customers complete purchase flows in real time?](https://www.g2.com/discussions/what-is-the-best-co-browsing-software-for-ecommerce-teams-that-want-to-reduce-cart-abandonment-by-helping-customers-complete-purchase-flows-in-real-time)[Pros and Cons Details](https://www.g2.com/products/workshop/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)