Workshop Reviews & Product Details

Workshop is a specialized email-first internal communications platform designed to enhance employee engagement, streamline communication processes, and measure the effectiveness of internal messaging. This solution caters to organizations looking to improve their internal communications by providing a dedicated tool that replaces traditional email systems like Outlook and external marketing platforms. Workshop focuses on creating a seamless experience for users, ensuring that employees receive relevant and engaging content tailored to their needs. The target audience for Workshop includes companies of all sizes that prioritize effective internal communication. This platform is particularly beneficial for organizations with distributed teams, where maintaining consistent and engaging communication can be challenging. Workshop enables companies to craft on-brand messages that resonate with employees, fostering a sense of connection and community within the workplace. By utilizing Workshop, organizations can ensure that their internal communications are not only informative but also engaging, making it easier for employees to stay informed and connected. Key features of Workshop include intuitive drag-and-drop templates that simplify the process of creating visually appealing newsletters and internal emails. The platform also offers automatically updated distribution lists, ensuring that messages reach the appropriate audience without manual intervention. Additionally, Workshop provides valuable engagement analytics, allowing organizations to measure the impact of their communications and make data-driven decisions to enhance future messaging strategies. This combination of features empowers organizations to optimize their internal communications and improve employee experiences. Furthermore, Workshop integrates seamlessly with existing communication channels such as SMS, Slack, and SharePoint, allowing organizations to leverage their current tools while enhancing their internal communication efforts. This integration capability ensures that employees receive messages through their preferred channels, increasing the likelihood of engagement and interaction. By making every internal message a positive employee experience, Workshop stands out as a comprehensive solution for organizations seeking to elevate their internal communications and foster a more connected workplace.

Product Website

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Workshop

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Workshop Community

Overview by

Jamie Bell

Pricing

Pricing provided by Workshop.

Essential

Starting at $3,000.00

Per Year

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Workshop Integrations

(13)

Verified by Workshop

Workshop Media

Workshop Demo - Create engaging emails with drag-and-drop templates

No code or design skills needed! Quickly build emails that your employees will actually want to read with our easy-to-use design tools and templates.

Workshop Demo - Send targeted employee emails with ease

Sync and create your own employee distribution lists, deliver different content for different audiences, and communicate across the channels your team uses the most.

Workshop Demo - Manage your internal communications at scale

Set up the right systems and processes to manage your internal emails across a global, distributed team, with everything from private campaigns to a shared calendar.

Workshop Demo - Make your existing internal communication tools work even better

We sync with your best source of employee data and your most-used internal communications channels (including Teams, Sharepoint, Slack, and SMS) to make your workflow a breeze.

Workshop Demo - Measure your comms with advanced email analytics

Go beyond open rates to measure the effectiveness of your internal emails, improve your communications strategy, and increase engagement across your company.

Workshop is an internal communications email platform designed to streamline the way you connect and engage with your team. Within minutes, you can easily create, send, manage, and measure engaging internal emails!

Official Downloads

(2)

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2026 Internal Communications Trends Report

2025 Internal Communications Benchmarks & Best Practices

G2 reviews are authentic and verified.

Here's how.

Verified User in Public Relations and Communications

Small-Business (50 or fewer emp.)

5/27/2025

"A total game-changer for sending emails internally!"

5/5

What do you like best about Workshop?

Workshop is user-friendly, clean, and aesthetically pleasing, both for those using the tool and for those on the receiving end of emails. I appreciate Workshop's helpful features, including the calendar overview for at-a-glance planning, campaign highlights, employee text messaging capabilities, and the free templates in the template library. The analytics and reports are great and ready to share as well! Review collected by and hosted on G2.com.

What do you dislike about Workshop?

There isn't anything I dislike about Workshop; it is an excellent tool for those looking for an internal email platform for their organization. Review collected by and hosted on G2.com.

What problems is Workshop solving and how is that benefiting you?

Gone are the days of designing a newsletter in Canva, adding tracking links, downloading and saving it as a PDF, and sending it via Gmail to employees. Workshop makes it easy to design, send, track, and monitor internal newsletters all in one place (and they look great, too!). Texting employees, particularly frontline workers is also easier than ever with Workshop (and it's two-way). Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Thank you so much for the fantastic review! We're so glad you're enjoying Workshop’s clean design, planning tools, and campaign features—especially the calendar view, text messaging, and templates. It's great to hear the analytics and reports are hitting the mark too!

And we truly appreciate your kind words—knowing there's nothing you'd change means a lot. Thanks for being part of the Workshop community!

-Cassandra

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/1/2025

"Streamlined Internal Communications with an easy-to-use interface"

4.5/5

What do you like best about Workshop?

I love the Slack integration as it allows us to meet the team where they live with our internal communications! The slack message we send previews all the "Must-Read" highlights of the newsletter (similar to headlines) and encourages higher readership than the traditional email delivery method.

I like the interface and how easy it is to set specific campaigns to easy access. The fact multiple users can seamlessly work within the same dashboards makes collaboration easy. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

We have had a but of confusion around the analytics provided on the dashboard. When speaking with the workshop team, it seems as through it is due to the fact we are using Gmail and Slack and these (very popular) tools don't allow for accurate reporting. The team provided great support and removed the inaccurate portion of our dashboard after we flagged the issue.

Would be a great tool for traditional email communications if your team is on other platforms, but for those who use Slack & Gmail, delivery is awesome but analytics are limited/ not always accurate. Review collected by and hosted on G2.com.

Mackenzie F.

Marketing Coordinator

Mid-Market (51-1000 emp.)

11/4/2025

"Easy to Use with Great Support, But Too Many Unnecessary Features"

4/5

What do you like best about Workshop?

Ease of Use, Customer Support, Ease of Integration Review collected by and hosted on G2.com.

What do you dislike about Workshop?

Number of Features, we don't need them all Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Thanks so much for sharing your feedback! We’re happy to hear that Workshop’s ease of use, integrations, and support have been a great fit for your team. It’s awesome to know the analytics are helping you get more insight into your internal comms, too!

We also appreciate your honesty about the number of features — feedback like that helps us focus on what matters most to our customers. Thanks again for taking the time to share your experience and for being part of the Workshop community!

- Cassandra

Lui A.

It engagement manager

Mid-Market (51-1000 emp.)

11/3/2025

"Customization Templates Make This a Standout Choice"

4.5/5

What do you like best about Workshop?

Customization template to setup my communication Review collected by and hosted on G2.com.

What do you dislike about Workshop?

Not at the moment. All looks good for me Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Lui, thank you for your positive review and choosing Workshop as your go-to internal comms tool. If you ever have feedback or ideas, we’re all ears so please don't hesitate to reach out.

- Cassandra

Marie A.

Partnership Programs Manager

Enterprise (> 1000 emp.)

11/3/2025

"Improved our internal communications immensely!"

4.5/5

What do you like best about Workshop?

Ease of use, features, and simple integration Review collected by and hosted on G2.com.

What do you dislike about Workshop?

Every time we want additional functionality, they come up with an upgrade! Nothing currently. Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Thank you for the positive review!! We're appreciative of you choosing Workshop as your go-to internal comms tool!

-Cassandra

Christina M.

Senior Communications Specialist

Enterprise (> 1000 emp.)

2/21/2025

"Workshop is a Powerful Internal Comms Tool"

5/5

What do you like best about Workshop?

Workshop is incredibly easy to use to build effective and engaging emails that also look visually appealing. It's also incredibly easy to manage distribution lists and create new groups to send targeted emails to specific audiences. The team is always supportive and easy to get in touch with if you need something. Integration and implementation were basically seamless, which is great since we use this product every single day. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

Overall, I have nothing but positive things to say about Workshop. There are occasional software glitches every now and then, which is expected with any platform. There are minor updates and suggestions I would make to the platform to enhance it for my specific experience, but I think overall it does a great job and saves a lot of time compared to other platforms. Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Christina, thank you for your amazing review! We're so happy to hear that Workshop is making your life easier as you create engaging, visually appealing emails. Managing distribution lists and creating targeted groups can be a challenge, so we’re thrilled that Workshop has made this process seamless for you.

Our #1 goal is to simplify your workflow, and it’s great to know that both the product and our integrations are helping you every day. If you ever need anything, our support team is always here to help—don’t hesitate to reach out!

Kara H.

Internal Communications Manager

Mid-Market (51-1000 emp.)

2/24/2025

"The go-to internal communications software"

5/5

What do you like best about Workshop?

I'm obsessed with all things Workshop. From the moment I expressed interest in getting a quote, the entire team has been nothing short of incredible to work with. They provided all of the necessary security and IT documents I needed to get approval, the onboarding process was incredibly seamless and easy to use, and they ensured I felt comfortable enough to move ahead on my own. In my role, I use Workshop daily and it's become a critical tool in my work. Being able to provide metrics to our leadership team, track against our own progress, and customize our communications to match our branding has been a game changer. To this day, our account manager checks in frequently and even gave us a sneak peek of their 2025 product roadmap -- I'm a fan (and user) for life. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

There isn't one thing I do not like about Workshop - their customer service is 10/10 and the tool's usability is a true WYSIWYG. Review collected by and hosted on G2.com.

What problems is Workshop solving and how is that benefiting you?

Before implementing Workshop, our company used Viva Engage to communicate with employees. And although this method wasn't terrible, the analytics feature lacked what we needed. By using Workshop, I can see real-time data of open rates, click-rates, how users are looking at our communications, who has opened an email (and who hasn't), and I can re-target those who might have overlooked a communication without re-sending to someone who has already opened the email. This was a game changer for us (think: open enrollment comms!). Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Kara, “obsessed” is exactly the goal!! Thank you so much for the glowing review! We’re thrilled to hear that our team, the product, and the support you’ve received have all exceeded your expectations. From discovery and onboarding to ongoing support and learning, we’re with you every step of the way to ensure the best possible experience.

We’re just as excited as you are about our 2025 roadmap, and we can't wait to roll out more features and integrations to make your work even easier. Please keep sharing your thoughts and feedback—we’re always listening and using them to make things even better!

Thank you for choosing Workshop to enhance your daily work. We truly appreciate you!

Elizabeth B.

Internal Communications Manager

Enterprise (> 1000 emp.)

2/24/2025

"Workshop: Elevating Our Internal Comms"

5/5

What do you like best about Workshop?

Workshop has been a game-changer for our Internal Communications team. Its intuitive interface and powerful analytics have completely transformed how we communicate company-wide. The drag-and-drop features make creating communications simple and efficient, while built-in stock images, GIFs, and translation tools streamline the entire process.

The ability to save templates and clone emails has significantly simplified the creation of recurring communications and newsletters.

Before Workshop, we had no visibility into how our messages were performing. Now, with user-friendly analytics, I can easily track employee engagement and leverage those insights to develop strategies that boost future engagement rates. Workshop hasn’t just improved how we communicate—it’s helping us communicate smarter. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

Overall, I don't have any complaints about Workshop. If I had to change something, I would make the survey feature more customizable and expand the ability to make custom survey questions rather than just rating metrics. Review collected by and hosted on G2.com.

What problems is Workshop solving and how is that benefiting you?

Workshop makes sending communications easier with the drag and drop building features, templates, translations and more. Our company has employees in numerous countries so the translations feature is a game changer. Not having to pay to translate every email has been money and time saving, allowing us to communication in real time with our international employees.

The metrics and analytics made a huge impact on our department. Having visibility to engagement metrics enables us to gauge the success of our campaigns and build strategy to further engagement in the future. Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Elizabeth, thank you so much for your fantastic review! We’re thrilled to hear how Workshop has been a game-changer for your Internal Communications team. It’s awesome to know that the intuitive interface, powerful analytics, and time-saving features like drag-and-drop, built-in media, and translation tools have streamlined your process.

The ability to save templates and clone emails is designed exactly to make recurring communications a breeze, and we're glad it's been such a helpful feature for your team.

It’s great to hear that our analytics are giving you the insights needed to drive smarter, more effective communications and boost engagement. Thank you for sharing how Workshop is making such a positive impact on your team’s success!

adoherty@triagestaff.com D.

Front-End Web/Graphic Designer

Mid-Market (51-1000 emp.)

2/21/2025

"Ease of Use"

5/5

What do you like best about Workshop?

Workshop makes it so easy for me to create templates for teams and departments across the company. This ensures that our internal communication stays on brand while allowing others the freedom to create and send emails. The email builder is incredibly easy to use and enables me to design a variety of layouts without needing to write any code. My favorite part is the ability to edit for both desktop and mobile, ensuring our emails look great on everyone’s devices.

Overall, Workshop is constantly improving its product and adding features that make internal communication even easier and more streamlined. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

The biggest downside I’ve encountered with Workshop is the lack of a way to view all emails that are not attached to campaigns and the inability to restrict some users from editing templates. Both of these concerns have been discussed with the Workshop team, and they were receptive to the feedback, so we hope to see these improvements implemented in the future. Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Thank you so much for your positive review! We love hearing how Workshop helps you create on-brand, flexible templates while making internal communication seamless. Ensuring an easy, code-free email-building experience—while giving teams creative freedom—is our goal!

Our team is always working to improve Workshop and add features that make your job even easier. If you have any other requests, please don't hesitate to reach out to support - we're here to help! We truly appreciate your feedback and are so happy to have you as part of the Workshop community!

Luiber R.

Sr. Enginer, IT

Enterprise (> 1000 emp.)

2/21/2025

"Efficient and User-Friendly Internal Email Communication Platform"

5/5

What do you like best about Workshop?

We have been enjoying our experience with this platform for internal email communication. The feature we appreciate the most is how easy and effective it is to send email communications. The interface is intuitive, and the process of crafting and distributing messages is seamless, making it an excellent tool for keeping our teams informed.

Implementing this platform was a smooth and hassle-free experience. The documentation provided was exceptionally clear and well-organized, making the process straightforward. Each task was listed on a dedicated page with links to detailed instructions on how to complete each implementation step.

Customer support is top-notch. Although we have only needed assistance once during implementation, the response time was quick, and the process was hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

One feature we would love to see added is the ability to send calendar invites directly or at least attach .ics files. This enhancement would allow us to communicate events more effectively. Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Luiber, thank you so much for the positive review! We're happy to hear that Workshop has made internal comms seamless for your team! We love hearing that the intuitive interface, smooth implementation process, and detailed onboarding documentation set your team up for success! We couldn't be happier that our support team has been able to assist you so quickly whenever you've needed!

We appreciate your feedback regarding the ability to send calendar invites or attach .ics files. It is a great idea, and we've shared it with our product team as we continue to enhance Workshop's capabilities.

We love hearing how Workshop is supporting your IT organization in keeping user informed about feature releases and important updates. We are grateful to be part of your internal comms strategy and look forward to continuing to support your team's success. Thank you for being a part of the Workshop community!