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G2 recognized SUSE Cloud Observability
SUSE Cloud Observability

By SUSE

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SUSE Cloud Observability Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

SUSE Cloud Observability Media

SUSE Cloud Observability Demo - Metrics, Logs and Events
Know the state of your stack at any time, like what changes occurred and when.
SUSE Cloud Observability Demo - Dependency Map
Quickly navigate dependencies to get critical telemetry data for any resource with just one click.
SUSE Cloud Observability Demo - SUSE Cloud Observability
Get a single intuitive view of your entire environment to identify issues quickly for faster resolution.
Join Ivan Tarin, SUSE Product Marketing Manager, as he walks through the benefits of SUSE Cloud Observability.
Play SUSE Cloud Observability Video
Join Ivan Tarin, SUSE Product Marketing Manager, as he walks through the benefits of SUSE Cloud Observability.
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SUSE Cloud Observability Reviews (30)

Reviews

SUSE Cloud Observability Reviews (30)

4.5
30 reviews

Pros & Cons

Generated from real user reviews
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Md S.
MS
Sr. Systems Engineer, Datacenter Cloud Operations
Information Technology and Services
Enterprise (> 1000 emp.)
"Powerful, User-Friendly Cloud Monitoring Solution"
What do you like best about SUSE Cloud Observability?

I like SUSE Cloud Observability for its centralized dashboards, real-time alerts, seamless integration with SUSE and cloud environments, user-friendly interface, and straightforward implementation, which allows daily monitoring and troubleshooting with ease. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

The advanced features have a learning curve, some integrations require extra setup, and alerts can be noisy if not carefully configured, though support is responsive when needed. Review collected by and hosted on G2.com.

Response from Genevieve Cross of SUSE Cloud Observability

We're glad to hear that you find SUSE Cloud Observability's centralized dashboards, real-time alerts, and seamless integration valuable for daily monitoring and troubleshooting.

Prafull J.
PJ
Senior Consultant
Small-Business (50 or fewer emp.)
"Awesome"
What do you like best about SUSE Cloud Observability?

SUSE Cloud Observability (SCO) offers several strong features, but what stands out most—and what users often appreciate best—is its deep integration with Kubernetes and cloud-native environments. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

Cost variability Pay-as-you-go model may result in unexpected expenses for high-volume usage.

Learning curve Requires familiarity with Kubernetes/OpenTelemetry; initial setup can be involved.

Missing RED signals Errors and Duration metrics not available out of the box—requires additional setup.

Competitor strengths Tools like Datadog and AppDynamics may offer richer logging, alerting, or database monitoring out of the box. Review collected by and hosted on G2.com.

Mark v.
MV
Managed Services Business Enablement Manager
Enterprise (> 1000 emp.)
"Valuable Kubernetes insights while easy to adopt"
What do you like best about SUSE Cloud Observability?

Stackstate as K8 observability software is easy to use and is thus easily adopted by our tech teams. Mainly because because of the out of the box monitors and remediation guides. Fast time-to-value for 'regular' engineers. And: quite easy to implement.

The level and responsiveness of the tech support of the Stackstate team is also remarkable. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

No dislikes or downsides yet.

One management feature was missing, which was really important for our operational teams: our request was quickly roadmapped. So Stackstate is acting fast when you have a request as a customer. Review collected by and hosted on G2.com.

JV
Enterprise (> 1000 emp.)
"Observability as the most valuable tool for managing your applications"
What do you like best about SUSE Cloud Observability?

It simply works! No complicated installation procedures—just straightforward and easy. Supported by an enthusiastic team of engineers who are actively working on an impressive feature roadmap. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

It simply works, no more challenges..... Review collected by and hosted on G2.com.

LP
Mid-Market (51-1000 emp.)
"in one view, you see overview of your total platform and reduces the time for RCA"
What do you like best about SUSE Cloud Observability?

- in one view, you see overview of your total platform and reduces the time for RCA

- Great people are working in this company, fulfill everything we need.

- it is easy to integerate with other tools.

- The option Time travel. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

- I have not really experienced problems with the program throughout these 2 years of use.

- pricing model can be a challenge if you have a lot of CI in the landscape. -> scope is important. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
IC
Enterprise (> 1000 emp.)
"Easy to use, and a company that listens to it's customers!"
What do you like best about SUSE Cloud Observability?

A tool that provides state of the art observability, but what i like most about StackState is that they listen to the customer, work with the customer to make the product better.

For instance commit to feature requests like multi tenancy, webhooks etc. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

Have not found anything to dislike yet!! Review collected by and hosted on G2.com.

João G.
JG
TV Engineering Manager
Enterprise (> 1000 emp.)
"The efficiency of simplicity"
What do you like best about SUSE Cloud Observability?

StackState provides a very intuitive interface, with several out-of-the-box integration capabilities, which allow a fast integration cycle providing a set of quick-wins. the easiness of use allows the tool to be used by several teams in the organization, from a 1st line of support until the engineering and architecture teams. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

Despite the initial integration cycle being very interesting, an expected learning cycle will be required to achieve a full integration of the application layer. Review collected by and hosted on G2.com.

Verified User in Banking
IB
Enterprise (> 1000 emp.)
"A successful central tool that makes it easy to see everything in one place"
What do you like best about SUSE Cloud Observability?

It collects monitoring data from various sources and shows you the topology, relations, metrics and anonalies in a single graphical interface.

Customer Support is really great and they always make you feel that they are always with you. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

Every platform has limits and most of the companies have not such number of components. But If you have hundred thousands of components you must select the set for anomaly detection Review collected by and hosted on G2.com.

Michael S.
MS
VP, Engineering
"VP, Engineering"
What do you like best about SUSE Cloud Observability?

There are a couple of aspects of StackState that were helpful to us. First, the ability to gain deep insights into our entire AWS/EKS stack. We were already using Dynatrace and CloudWatch but were still not getting the depth of observability we needed to ensure we maintain our SaaS solution's top service levels for customers.

Within minutes of installing StackState, the software auto-discovered and mapped the topology of our entire IT environment – including ingesting data from Dynatrace and CloudWatch, so that we truly had a unified picture of our stack from all data sources.

Within three hours, we discovered and successfully troubleshot two unknown performance issues in our production cluster: One in the database and one in the application layer. We could see where the bottleneck resided and was able to correct both issues in less than a day. Fixing the problems enabled us to achieve two things: (1) to cut in half the transaction times our customers experienced while using our application and (2) to reduce RDS infrastructure costs by 75%. The most important thing, however, was that our customers noticed the faster app response. When your customers notice – and comment, you know you’ve done something great for them.

FieldPulse also uses StackState in our change management process to capture before and after topology snapshots for compliance reasons. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

Like any software application you use, there are always things you want to improve. The essentials are there, but we’d like to compare more readily some of the metrics like EC2, application, and utilization of the Kubernetes layer, compare some things on the database layer and get that picture right now to check what’s going on. We can do this today, but we must go to several places. Review collected by and hosted on G2.com.

Gideon V.
GV
Accelerator / Innovator
Enterprise (> 1000 emp.)
"StackState gives insight in the topology and status of your mission critical ICT chains"
What do you like best about SUSE Cloud Observability?

StackState gives observability in your complete ICT landscape. It builds dynamic topology views based on cloud and CMDB data and provides you with an actual view of your architecture. You can define views of your ICT of your mission critical processes and drill down until component level.

It provides you with alerts in case of incidents. It helps you find the root cause of incidents and gives quick insight in the impact of incidents.

It helps you prepare changes and predict the possible impact of changes.

The roadmap of Stackstate works towards real AIops, starting with Anomaly detection and Health prediction. Review collected by and hosted on G2.com.

What do you dislike about SUSE Cloud Observability?

The lay-out of the screens contains all information but could be more attractive. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

21 months

Perceived Cost

$$$$$
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