G2

Ramesh Kumar R.

Sr. Performance Analyst

Mid-Market (51-1000 emp.)

9/11/2026

"Dynatrace’s AI-Powered Observability Boosts Reliability and Speeds Troubleshooting"

5/5

What do you like best about Dynatrace?

Overall, my experience with Dynatrace has been very positive. It has become a critical platform for monitoring the health and performance of our applications, helping us detect issues early, troubleshoot faster, and improve service reliability. The unified observability approach along with AI-driven capabilities has reduced manual effort during incident investigations giving the team better visibility on RCA, entire technology stack etc.. It has been a valuable tool for maintaining a stable digital experience. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

1. Although dashboards have improved, certain configurations and investigations still require navigating through multiple screens. 2. The platform offers many apps, but new users need significant time for training to become comfortable with features like DQL, Grail, advanced dashboard creation etc.. Review collected by and hosted on G2.com.

What problems is Dynatrace solving and how is that benefiting you?

1. Unified observability: Having logs, metrics, traces, RUM, Synthetic monitoring, and infrastructure data in a single platform makes troubleshooting more efficient. 2. Root Cause Analysis - The AI driven problem detection and automatic dependency significantly reduces the time required to identify the root cause. 3. End to End visibility - The ability to trace a user transaction from browser through application, services, database etc.. provides complete visibility into application performance and customer experience. 4. Additionally, the customizable dashboards, alerting capabilities and DQL make it easier to create reports and dashboards that can be shared with leaders/stakeholders. Review collected by and hosted on G2.com.