G2

UC

Verified User in Computer Games

Enterprise (> 1000 emp.)

6/12/2025

"A very good SAAS monitoring & observability tool"

5/5

What do you like best about Rakuten SixthSense Observability?

Rakuten SixthSense Observability tool is very easy to operate, use & manage. The implementation time was very less & smooth onboarding was done by the team. Earlier we had a lot of scattered log files all over the sytem but after Rakuten SixthSense we have a single pane view of all the logs, data & metrices & the monitoring & issue resolution has become super easy. Review collected by and hosted on G2.com.

What do you dislike about Rakuten SixthSense Observability?

nothing as such, only it requires sometime in the initial set up. Thats it. After that its smooth operations. Review collected by and hosted on G2.com.

What problems is Rakuten SixthSense Observability solving and how is that benefiting you?

After the implemention of the Rakuten SixthSense Observability, the monitoring of logs, data & metrices have become quite smooth as everything is visible in a single glass of pane. The RCA has become very quick & MTTR has also decreased a lot. The teams are happy & productivity has risen up. Review collected by and hosted on G2.com.