LogicMonitor Reviews & Product Details

LogicMonitor gives me the advantage of seeing what’s happening across my infrastructure without having to switch between multiple apps. It’s especially convenient when I’m checking how a server is doing or confirming whether a device is working properly. The graphs are also helpful because they let me compare performance over time and spot changes more easily. Another benefit is the alerts: they notify us about abnormalities, so we don’t have to manually check everything all the time. Review collected by and hosted on G2.com.

Getting started with this was harder than I expected. It took me a while to get familiar with all the settings and to figure out which ones are actually necessary. At times it can feel overwhelming, especially when several alerts come in at the same time. I’d prefer a simpler setup overall, along with better filtering so the less important alerts don’t keep interrupting. Review collected by and hosted on G2.com.

LogicMonitor helps us monitor our servers and network in a much more convenient way. What I like most is that nearly all the essential information is available in one place, so I don’t have to keep switching between different tools. The notifications alert us when something is wrong and give us the chance to start investigating before someone else has to point out the issue. The dashboards are also useful for getting a quick, clear overview of overall system performance. Review collected by and hosted on G2.com.

Getting started was harder than I expected. There are a lot of configuration options to consider, and it isn’t always clear which ones you actually need. Sometimes there are simply too many messages, especially when several notifications come in at once. I’d really like a simpler setup process and better ways to filter or sort out the less important alerts. Review collected by and hosted on G2.com.

Using dynamic alerting is critical when you’re working with LogicMonitor. We’ve run into plenty of situations where there isn’t a reliable static number to use as a threshold, and dynamic alerting helps solve that problem. Review collected by and hosted on G2.com.

The biggest issue we have with LogicMonitor is the topology view. We often end up with an inaccurate topology view of our network infrastructure, and there’s no way for us to manually create or adjust it ourselves. Review collected by and hosted on G2.com.

I like LogicMonitor’s ease of use, user-friendly interface, and depth of monitoring capabilities. The range of capabilities gives me insight into a vast set of options and the flexibility to target what gets monitored on each system or set of systems. Review collected by and hosted on G2.com.

I found there was a fairly extensive learning curve to deploy and manage LogicMonitor. There is just so much to learn that it takes a while to get a grip on all the options available. Review collected by and hosted on G2.com.

Senior advised me just to watch the alerts from the server. I'm Data Analyst intern, I don't care about pings on the server. I looked through the metric graphs, and noticed the “Predictive Forecasting” settings. The "Training Window" slider (30 days, 90 days, or customized offset) can be adjusted manually to train this Holt-Winters math model. This is possible even for changing confidence interval! If you're not one of the happy normal users, but you're a math nerd, you can see the HTML5 canvas training forecast line change when you change the training offset (if you don't, you can lock it), and that's pure heaven. Review collected by and hosted on G2.com.

This is a beautiful feature that they don't publicise! The training slider is deep within the two sub-menus in widget settings. Other than that, if I export to CSV, it only includes historical raw data and not forecasted coordinate points computed. I don't like having to copy coordinates for my Python script! Review collected by and hosted on G2.com.

I'm DevOps engineer, I am measuring everything in numbers. We have been using LogicMonitor for a total of 14 months. Best part is having an agentless collector architecture. We installed collector on 1 standard VM and in 2 hours it discovered more than 650 network devices & servers. This reduces manual set up time by 80% versus previously used agent based tool.

Ring logic is good. We used switches for dynamic thresholds for CPU and memory instead of static thresholds. This was the reason alert noise is going down by 62%. We were receiving 400 alerts a week from our on call team and now we are receiving 150 actionable alerts a week! Full support for integration with Terraform. Monitoring is "As Code". Very low API response time - always <50ms for metric queries. Review collected by and hosted on G2.com.

pricing model is strictly on the number of devices. We have both Kubernetes and AWS auto scaling groups in place. Occasionally short-lived containers and or EC2 instances are being started for 1 hour, as a result that is consuming licence quota. Due to this, we are paying 12% more than we expected on our monthly bills. Review collected by and hosted on G2.com.

As a Cloud Engineer, I am currently responsible to manage large multi-cloud (AWS & Azure) infrastructure for my organization. Best thing I like about LogicMonitor is the collector setup. We simply deploy one collector in our VPC and it automatically discovers all cloud resources. Does not require deploying agent on all servers or databases. Works with all cloud services such as ACKS, EKS, RDS and other cloud services.

Dashboards are very interactive and easy to build. I built a lot of custom dashboards for app teams and database teams to view their own metrics. Also, alerting is very fast and reliable. When any one of my pods is crashing or when the CPU hits 90, I receive Slack and PagerDuty messages immediately. Easy to set, but once it is in place it will be totally hands-free. Review collected by and hosted on G2.com.

If your cloud environment is extremely large and you have thousands of resources then pricing is a bit on the high side. But sometimes we are getting alarm storm if we don't tune the default thresholds correctly during starting up.

Another thing is writing custom datasources. If default monitoring is not there, we need to write scripts in Groovy for custom datapoints. For beginners, learning Groovy for monitoring is very difficult and slow. Further, if you place too many graph widgets in a single dashboard, UI will be slow loading sometimes. Review collected by and hosted on G2.com.

We have been using LogicMonitor in my company for some 1 year. The best thing I like is that it can monitor servers, network, cloud (AWS, Azure) and everything in one dashboard. Deploying collectors, and they auto-disonnect everything was really easy. The alerts are extremely speedy and PagerDuty and Slack integration seems to be doing wonder for our on call team. Dashboards are utterly flexible, I created separate dashboards for management, and for technical team. Saves me tons of time locating problems. Review collected by and hosted on G2.com.

The loading of the UI with a large number of widgets on the dashboard is sometimes a bit slow. Also, the generation of custom (complex) datapoints/custome scripts for monitoring has some learning curve and in the beginning you might find it not so easy to understand. Also the price is a little bit on the expensive side when have a whole slew of devices to track. Occasionally, thresholds are not well tuned from the beginning, which can cause us false alerts. Review collected by and hosted on G2.com.

So I like about LogicMonitor is that for many core network devices and infrastructure components it operates agentlessly meaning we don't have to install heavy software agents on a single computer or machine minimizing footprint and maintenance overhead. Review collected by and hosted on G2.com.

So the worst part of LogicMonitor is that LogicMonitor is an enterprise-grade solution its licensing model becomes quite expensive especially for smaller organizations or those with rapidly fluctuating resource scaling. Review collected by and hosted on G2.com.

The greatest advantage of LogicMonitor is its real-time alerting and extremely clean dashboard. As a Growth Marketer, my growth team manages high spending Google and Meta ad campaigns. Without our main landing page or sign-up API, we would forfeit a lot of money and leads.

LogicMonitor enables us to monitor our site performance and database condition as it happens. I can check the health of the main green/red line on my joint shared dashboard, instead of calling my DevOps team and asking, "Is the server working fine?". When there's any little lag in our checkout page we're alerted and we can pause the ads right away—the alert system is really quick. Review collected by and hosted on G2.com.

One of the challenges is the steep learning curve for someone not necessarily in the tech space, so the tool is definitely aimed towards the core tech people.

Creating own dashboards for marketing metrics (such as a certain landing page load time) is somewhat complex. Setting up alerts was a bit tricky and ended up taking some support of ours in the IT department.

Furthermore, the charges are somewhat higher for medium-sized startups. It'd be nice if they could create a “plain service” for non-IT folks who just want basic monitoring of basic web sites and APIs which is simpler and cheaper. Review collected by and hosted on G2.com.