ScienceLogic AI Platform Reviews & Product Details

Sciencelogic is deployed in various organizations. Clients like its features and it is quite stable compared to other tools. Review collected by and hosted on G2.com.

We've been running ScienceLogic in our environment for about two years now, and honestly it's become something we'd have a hard time replacing. The thing that won us over early was how well it handles hybrid visibility — we have on-prem gear sitting alongside cloud workloads and a handful of legacy systems that other tools just couldn't make sense of. ScienceLogic pulls it all into one place without us having to build a bunch of custom connectors. The automation side has saved our team real hours — we set up workflows that used to require someone to manually babysit tickets, and now they just... run. It's not perfect. The initial setup has a learning curve that will humble you, and tuning alerts to cut down on noise took longer than we expected. But once it's dialed in, the ROI is hard to argue with. The AI features are genuinely useful rather than just a marketing checkbox — root cause analysis in plain language has made a noticeable difference in how fast our junior engineers can triage issues. If you have the patience to implement it properly, it pays off. Review collected by and hosted on G2.com.

There are plenty of new things that ScienceLogic AI platform:

The first is that it changes its naming convention to a more cleaner Skylar family like Skylar One, Skylar AI, etc.

It helps us to automatically find the root causes of the issues that happens earlier & get the things sorted quickly & offcourse reduces the manual efforts.

Low code or No code environment is one of the best feature that the Skylar offers as it helps us to create the Dynamic applications & Powerpacks on the platform based on our customer requirements without even having a lot of knowledge of Programming/coding languages. Review collected by and hosted on G2.com.

Modifications & Customizations in the powerpacks, Dynamic applications still takes more time than expected. The process of Onboarding & decommissioning of devices could be improved further as it is still not as efficient as other platforms provide. Review collected by and hosted on G2.com.

I appreciate ScienceLogic AI Platform for its proactive monitoring and alerting, which helps reduce business impact by notifying issues prior to them becoming critical. I find it to be one of the best monitoring tools I’ve ever used, having relied on it for the past four years. The platform is quite flexible and customizable, allowing us to tweak dynamic applications based on our alerting needs. Its new AI platform is pretty cool, and the analytics feature is very good. I also value its capability for integration, making it a master in this area. Review collected by and hosted on G2.com.

The noisy alerts are a bit of a pain. The collectors lose their cache and result in false positives. The FIFO system of other collectors taking over when there is an issue on an existing collector is a bit slow. That needs to be tweaked to address this. Review collected by and hosted on G2.com.

Unified visibility is provided across hybrid, cloud, and on-premise environments. Skylar AI offers predictive analytics, anomaly detection, and root cause analysis. Review collected by and hosted on G2.com.

The initial setup comes with a steep learning curve, and I have also encountered some issues with alert tuning, including occasional false positives. Review collected by and hosted on G2.com.

ScienceLogic SL1 offers a comprehensive monitoring solution that provides visibility across servers, networks, and applications, making it easier to manage complex IT environments. Its AI-driven automation helps detect and resolve issues proactively, reducing downtime and improving operational efficiency. Additionally, the customizable dashboards allow users to tailor views to their specific needs, enhancing usability and data presentation. These features make SL1 a powerful tool for IT operations management. Customer support is comprehensive and reliable, providing quick responses to critical issues. The PowerFlow integration framework simplifies connectivity with external systems, such as ServiceNow. Review collected by and hosted on G2.com.

ScienceLogic SL1 has a steep learning curve, as the system is highly customizable. This is however also one of it's major strengths and well worth the effort of getting accustomed to. Review collected by and hosted on G2.com.

The ScienceLogic Platform is a very large, complex piece of Software, Like any platform it does have its Pros and cons.

It can monitor a wide variety of devices and has done our company very well for the last 5 years.

The platform can be moulded or manipulated to be very flexible with "Run Book" Automations, and you can get the platform to perform a Plethora of tasks, but you do need Python skills to be able to write snippets of code you require.

For normal device monitoring like Windows, Linux, Fortigate Devices etc... this patform does do a very good job of monitoring what is required and you can also add additional "Dynamic Apps" to monitor other metrics that can be pulled from said device.

All in all - ScienceLogic is a very customizable platform and I would say is one of the Top monitoring Solutions for Business use.

The platform can be easily used by NOC operators for daily use puposes, but can be quite complex for Admin use.

Customer Support is very good, I normally get a response from any issues i may have logged on the portal the very same day. Review collected by and hosted on G2.com.

There are certain "Out of the Box" automations which are lacking, for example... there is currently no way to just ignore high CPU alerts during a specific period without putting the entire device into maintenance mode.

This has been requested a few times and has a good communtiy backing for being an "Out Of The Box" solution.

I am currently waiting on feedback from SL Engineering to get this implemented as this would be highly beneficial for Event reduction in our environment. Review collected by and hosted on G2.com.

It’s help me with the knowledge gaining. Review collected by and hosted on G2.com.

If UI can be enhanced it will make more user interactive Review collected by and hosted on G2.com.

We don't needed to try formulas results verification manually Review collected by and hosted on G2.com.

It's results are ai generated so might be wrong but we use Review collected by and hosted on G2.com.

ScienceLogic SL1 is a best infrastructure observability platform, comes with AIOPS features.

Gathers massive amout of metrics which will be very useful during troubleshooting.

It has the ability to discover and map out of every component is very powerful and critical in speedy RCA determination. Review collected by and hosted on G2.com.

ScienceLogic SL1 collector comes with VM image but it doesn't support for company standard vulnerability.

Collector Deployment and integration is little bit complex. Review collected by and hosted on G2.com.

The best thing is the SL1 service they provide. Also, they make the monitoring process and diagnosing issue faster Review collected by and hosted on G2.com.

As such their service meets expectations, but the initial setup is a complex part and learning to work on it is steep curve. Review collected by and hosted on G2.com.