The best part of snow itom is its powerful discovery and service mapping capabilities and I highly value the automated event management and anomaly detection services. This will filter out the noise from the multiple monitoring tools and it groups alerts into a single incident. This will allow our team to proactively resolve the issues before it impacts end users. Review collected by and hosted on G2.com.

Initial setup and configuration are highly complex and require a very high learning curve and highly skilled admins to manage. Licensing and implementation costs are too high, making it difficult for smaller organizations. Review collected by and hosted on G2.com.