---
title: Better Stack Reviews
meta_title: 'Better Stack Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 344 reviews by the users' company size, role or industry
  to find out how Better Stack works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 344
  scale: '5'
date_modified: '2026-09-28'
parent_category:
  name: Monitoring
  url: https://www.g2.com/categories/monitoring
---


# Better Stack Reviews
**Vendor:** Better Stack  
**Category:** [Website Monitoring Software](https://www.g2.com/categories/website-monitoring)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 344  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product&#39;s AI features and functionality.
## About Better Stack
Better Stack is an eBPF-based, AI SRE observability tool. It helps engineers ship high-quality software faster and be the hero of their engineering teams.



## Better Stack Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users love the **ease of use** of Better Stack, praising its simple setup and excellent integration capabilities. (118 reviews)
- Users commend the **easy setup** of Better Stack, emphasizing its straightforward implementation and user-friendly interface. (97 reviews)
- Users praise the **excellent user interface** of Better Stack, which enhances workflow and simplifies monitoring tasks. (73 reviews)
- Users find the **setup ease** of Better Stack remarkable, achieving quick configurations and monitoring within minutes. (55 reviews)
- Users value the **independent alerting system** of Better Stack, ensuring timely notifications even during downtime for proactive responses. (51 reviews)
- Monitoring (47 reviews)
- UX Design (47 reviews)
- Customer Support (46 reviews)
- Easy Integrations (43 reviews)
- Integrations (43 reviews)

**What users dislike:**

- Users find Better Stack&#39;s pricing **expensive** after exceeding free tier limits, affecting scalability for larger projects. (23 reviews)
- Users express frustration over the **lack of features** in Better Stack, such as missing integrations and limited site management. (22 reviews)
- Users note **pricing issues** with Better Stack, especially after exceeding free tier limits, making advanced features costly. (14 reviews)
- Users find the **limited features** in Better Stack may restrict growth and flexibility for larger projects. (13 reviews)
- Users find the **log management process challenging** and experience inconsistencies with the UI and data aggregation. (12 reviews)
- Users find the **complex configuration** of Better Stack challenging, especially for newcomers seeking simplicity. (11 reviews)
- Limited Customization (10 reviews)
- Notification Issues (10 reviews)
- Inadequate Notifications (8 reviews)
- Inefficient Alert System (8 reviews)

## Better Stack Reviews
  ### 1. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashish P. | Student, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 19, 2025

**What do you like best about Better Stack?**

I really like the ease of setup. I am using it in my Personal Project, if you have the a logging already, it just a matter of minutes to integrate with BetterStack. I also loved the generous free tier, it's more than sufficient for hobby projects like mine.

**What do you dislike about Better Stack?**

No complaints till now, but I would like to see more support for native frameworks like react native.

**What problems is Better Stack solving and how is that benefiting you?**

Currently using for log monitoring, the ease of setup made it my favourite. I don't have to dedicate much of time setting up logging, instead focus on feature creation

**Official Response from Magdalena Havlickova:**

> Thank you, Ashish. Feel free to drop us a line at hello@betterstack.com – we’d love to hear more details!

  ### 2. The better experience with a Status Page we had

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raphael M. | Head of Technology, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 06, 2025

**What do you like best about Better Stack?**

Best experience we've had with a monitoring tool. Easy to set up, modern UI, and the status page translation feature significantly improved our users' experience. We highly recommend this tool to any team looking for reliable service monitoring and user-friendly status pages. We started with the free plan, but after such a positive experience, we’re definitely moving forward with a paid subscription.

**What do you dislike about Better Stack?**

We genuinely have nothing to complain about, everything worked smoothly, and the tool delivered exactly what we needed.

**What problems is Better Stack solving and how is that benefiting you?**

The tool has been essential in helping us monitor both our platform and external API integrations. It also makes it easy to log incidents and maintenance updates, keeping our users well-informed at all times.

  ### 3. The Best Uptime Monitor Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany L. | System Administrator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 01, 2025

**What do you like best about Better Stack?**

I've been using Better Stack for 2 weeks as of writing, their free plan is already good for basic website monitoring and push notifications to slack to get notified of downtimes. Their UI is clean, modern, and easy to navigate.

**What do you dislike about Better Stack?**

They lock the status page feature behind a paywall, while I think it's the core feature of an uptime monitoring solution. I think it should be free instead.

**What problems is Better Stack solving and how is that benefiting you?**

Better Stack helps me getting notified of any downtimes on my website, so I can timely inform my users of what's going on.

**Official Response from Magdalena Havlickova:**

> Hi Tiffany,

Thanks for the feedback. The Free plan includes one status page at no extra cost. Feel free to reach out to hello@betterstack.com – we’d love to learn more about your particular use case and help tailor the plan to fit you perfectly.

  ### 4. Absolutely miserable experience

**Rating:** 0.0/5.0 stars

**Reviewed by:** Lucas G. | Engineering Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 22, 2025

**What do you like best about Better Stack?**

Love the UI theme. They sent a nice shirt. The status page implementation works well.

**What do you dislike about Better Stack?**

Two major issues. 

I encountered a bug where my slack alert did not display the snippet of the logs that caused the alert. This was not remediated for at least a month, despite many, many attempts to follow up. 

Second, the UI is just miserably slow. I often wait 2 to 5 minutes for my logs to load. A log aggregator this slow is completely unusable.

**What problems is Better Stack solving and how is that benefiting you?**

Primarily our log aggregator, alerting, monitoring. Some of it works.

  ### 5. Good Product, with a Generous Free tier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 10, 2025

**What do you like best about Better Stack?**

The best thing is the free tier, you can just test out their product for as long as you want and then decide if you want the extra features behind the paywall or not. The UI and the feeling of using the product is just, phhhhhh and even the public Status Page is just too good to be given out for free. The integrations are what i want and i think that's good enough. The Product is just so easy to use and just get it set up.

**What do you dislike about Better Stack?**

The only downside are the features behind the paywall, I understand that you need to earn so not really a downside.

**What problems is Better Stack solving and how is that benefiting you?**

It helps me monitor all my services for any downtime and notify the team if any. Also we use the logs and telemetry for the logs you know, debugging really nice to have both at one place.

  ### 6. A Game-Changer for Monitoring and Incident Management!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashish P. | Full Stack Developer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 09, 2025

**What do you like best about Better Stack?**

As someone working in a fast-paced startup environment, Better Stack has been a lifesaver. Setting up uptime monitoring and incident alerts was incredibly simple, and I was able to get everything running within minutes. The dashboards are clean and visually appealing, making it easy to track performance at a glance. One time, we had a critical issue at midnight, and thanks to Better Stack's instant Slack notifications, we resolved it in under 10 minutes. Its integrations with tools we already use made adoption seamless, and it genuinely feels like a tool built for teams that value speed and reliability.

**What do you dislike about Better Stack?**

While I love using Better Stack, I do feel the pricing could be more startup-friendly. For smaller teams like ours, a more affordable tier would make it even better. Also, while the core features are intuitive, I struggled a bit when trying to dig into the advanced logging features—it would have been nice to have more examples or tutorials for those scenarios.

**What problems is Better Stack solving and how is that benefiting you?**

Better Stack helps us ensure 24/7 uptime for our SaaS platform. Previously, it was challenging to identify issues quickly, leading to delays in resolutions and occasional downtime. With Better Stack, we now get instant alerts for outages or performance degradations, allowing us to act within minutes. The log management system makes debugging faster by providing clear, structured insights into what went wrong. It has significantly improved our response times and client satisfaction.

  ### 7. Great free tier, actually thinking of upgrading

**Rating:** 4.0/5.0 stars

**Reviewed by:** Santi U. | SysOps, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 28, 2025

**What do you like best about Better Stack?**

The free tier offers 10 heartbeats/monitors which fit my usecase infrastructure like a glove. 

- Fast notifications when a heartbeat or monitor fails.
- Likable weekly monitors.
- The capability to export a report to present to our customers to ensure our SLAs.
- The amount of ways you can send alerts.

**What do you dislike about Better Stack?**

- I'd like to test the other ways to send alerts for free to see if they do what I need them to do in order to upgrade my subscription.
- I'd LOVE to be able to change the email subject to something my email filter already detects.

**What problems is Better Stack solving and how is that benefiting you?**

Before if the network internet went down we were blind to the problem, now we don't have to create a small EC2 to check the network from outside, Betterstack does it for free.

  ### 8. Love the product, best one for logging errors

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vivek M. | Senior Engineer, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.

**G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.

**Reviewed Date:** August 12, 2025

**What do you like best about Better Stack?**

The UI is sleek and modern and supports all the filters I need for looking at the logs.

**What do you dislike about Better Stack?**

We should select all the sources by default in live tail.

**What problems is Better Stack solving and how is that benefiting you?**

There was no way for us to see and analyse the logs clearly before.

**Official Response from Magdalena Havlickova:**

> Thank you, Vivek! I’m sharing your feedback with the rest of the team. When it comes to the log analysis, feel free to reach out to us at hello@betterstack.com – we’re always eager to help you!

  ### 9. Does one thing and does it well.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tristan P. | Chief Technology Officer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 15, 2025

**What do you like best about Better Stack?**

I love how easy it is to setup a new monitor. The cloning feature is great and makes it quick and easy.

**What do you dislike about Better Stack?**

While the free plan is pretty generous with the number of monitors and how often it checks for uptime, I could always use more monitors checking more often.

**What problems is Better Stack solving and how is that benefiting you?**

I absolutely need to know if my websites or API’s are having any issues before my customers let me know. The instant push notifications to my app allow me to start my investigations quickly!

  ### 10. Simply the best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lewis S. | Group IT Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 26, 2025

**What do you like best about Better Stack?**

BetterStack is extremely user friendly and I got my monitors and logs setup within an hour of signing up. The feature set, even on the lower pricing tiers is very good. I have had to contact customer support a couple of times with account related queries and everything was sorted within a couple of hours.

We use this on a daily basis and it helps keep our system running smoothly. Their SSL certificate monitor, in particular, has also assisted with the security of our websites

**What do you dislike about Better Stack?**

Not a lot, everything is very customisable

**What problems is Better Stack solving and how is that benefiting you?**

Monitors our websites, API's and SSL certificates. Keeps a log of previous incidents so we can refer back and allows us to add post-mortem's to better categorise issues

  ### 11. A lot to have in very short time.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rodrigo V. | Software Developer FullStack, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 22, 2025

**What do you like best about Better Stack?**

It's a base but never basic service that all systems must have. It has at least three very useful tools to monitor your productive system: Logging, Alert Incidents, and Monitor Stats. It may have other services, but the configuration is so easy that it takes a very short time to integrate. The Android APP is very limited but has a cool link to log in quickly to Better Stack to handle the alert. Interesting use of email to log in (no password).

**What do you dislike about Better Stack?**

The logtail is a little laggy and some improvements in rendering the site can be made.

**What problems is Better Stack solving and how is that benefiting you?**

Alerts about incidents or downtimes to act rapidly. Have the necessary data on the logs to check the problem. Nice to have a graph to show the no downtime of my system.

  ### 12. Does the job and pleasant to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thomas P. | Founder, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 19, 2025

**What do you like best about Better Stack?**

Nice to have monitors and heartbeats in the same place as my logs. Structured logging support is useful. Interface is nice and clean.

**What do you dislike about Better Stack?**

Nothing much yet, I think I'd prefer slightly higher contrast colour scheme options for the logs.

**What problems is Better Stack solving and how is that benefiting you?**

I need to monitor my logs, have alerts for uptime and for my cron jobs. It does that.

**Official Response from Magdalena Havlickova:**

> Thank you, Thomas! If you’d like to share more details about your color preferences, feel free to reach out at hello@betterstack.com – we’d love to hear your ideas!

  ### 13. Very good uptime SaaS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 19, 2025

**What do you like best about Better Stack?**

I really enjoy using Better Stack—it’s easy to set up, offers excellent customer support, and I use it regularly. It comes packed with features, and their API is incredibly simple to integrate.

**What do you dislike about Better Stack?**

So far, I haven’t identified any weaknesses.

**What problems is Better Stack solving and how is that benefiting you?**

My Uptime

**Official Response from Magdalena Havlickova:**

> Thank you!

  ### 14. Simple and reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michal J. | IT expert, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 03, 2025

**What do you like best about Better Stack?**

We use Better Stack for simple uptime monitoring within the free Basic plan yet and we are completely satisfied. We switched to Better Stack from another service which recently cancelled its free plan and we were pleasantly surprised at how simple the setup of the Better Stack was and how intuitive the user interface is. It's a pity we didn't find out about this service sooner.:-)

**What do you dislike about Better Stack?**

We haven't encountered any problems on the Better Stack side so far. We still have to solve the occasional blocking of monitoring, but this is more a problem of our webhost, not Better Stack.

**What problems is Better Stack solving and how is that benefiting you?**

Better Stack monitors the availability of our websites and web services used in our products.

  ### 15. Betterstack is a really well thought through solution for the management of logs and incidents

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marc F. | Founder and Managing Director, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 07, 2025

**What do you like best about Better Stack?**

The log telemetry with all of its features is excellent to monitor, analyse and surveil logs. Especially because of our distributed system, it is really helpful to get a consistent monitoring of the application's state. We use a lot of third-party APIs, some of them are not that well engineered and regularly have irregularities because of bad change management. With the alert system and incident management, our team can easily respond fast.

**What do you dislike about Better Stack?**

The billing system was a bit confusing from time to time, which caused us to accidentally switch up the rates & packages two times, without any action in this regard on our side. Their support was really fast and helpful to solve these issues.

**What problems is Better Stack solving and how is that benefiting you?**

We have a lot of third-party API implementation. A couple of them are not really reliable. The incident management helps us to respond fast. We have a distributed system. To work on issues with our engineers, we use the telemetry as a spot for our logs.

  ### 16. So good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael R. | Ceo, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 07, 2025

**What do you like best about Better Stack?**

Better stack is very helpful if you are running a server or anything as it notify you when the server is down

**What do you dislike about Better Stack?**

Not really any dislikes except spam’s emails.

**What problems is Better Stack solving and how is that benefiting you?**

It is solving how the servers can go down and I wouldn’t know without better stack

**Official Response from Magdalena Havlickova:**

> Thank you, Michael! If you’re referring to email alert customization, feel free to reach out to us anytime at hello@betterstack.com – we’ll be happy to help!

  ### 17. Monitoring Service Very Good!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from French using AI.

**Reviewed Date:** May 29, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Better Stack?**

I love using Better Stack, it's easy to implement, has great customer support, I use it often, there are plenty of features, and their API is super simple to integrate.

**What do you dislike about Better Stack?**

I haven't found any weaknesses so far.

**What problems is Better Stack solving and how is that benefiting you?**

My Uptime

**Official Response from Magdalena Havlickova:**

> Thank you!

  ### 18. Great UX, documentation and features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiberiu B. | Full Stack Engineer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 03, 2025

**What do you like best about Better Stack?**

Very good features on the free plan for uptime monitoring. You can start using the product in minutes.

The Playwright testing integration and the status page that can be configured on your custom domain are also really well thought. Not having to get different tools for these features is a big plus for me.

**What do you dislike about Better Stack?**

Nothing yet, all the experience was very good until now.

**What problems is Better Stack solving and how is that benefiting you?**

Uptime monitoring, status page, advanced functionality testing (with Playwright)

  ### 19. Super modern and cool to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 03, 2025

**What do you like best about Better Stack?**

UI is modern, integration is bliss, and the support team is always responsive and diligent.

**What do you dislike about Better Stack?**

I dont have any cons here - so far so good

**What problems is Better Stack solving and how is that benefiting you?**

Observability and incident management

**Official Response from Magdalena Havlickova:**

> Thank you!

  ### 20. Great Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deepak K. | Software Developer, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 12, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Better Stack?**

The monitors of uptime is the best feature and integration of telemetry (Logs and Metrics) with winston in nodejs is very easy to setup.

**What do you dislike about Better Stack?**

All thing is okay no issue with using Better Stack.

**What problems is Better Stack solving and how is that benefiting you?**

It is giving if update regarding server down and logs maintain and analysis.

  ### 21. Perfect log and incident notification service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roberto M. | Senior Frontend Developer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic Review from Pop Up:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 30, 2025

**What do you like best about Better Stack?**

the log and heartbeat is so beautfull, the interface is perfect

**What do you dislike about Better Stack?**

not mobile, mobile app is fundamental or a web app responsive to mobile

**What problems is Better Stack solving and how is that benefiting you?**

my local log now is online, and heartbeat increase the api down report

**Official Response from Magdalena Havlickova:**

> Hi Roberto,

We’re excited to share that we've released brand new iOS and Android apps recently.

You can download them here:
App Store (iOS) – https://apps.apple.com/us/app/better-stack-on-call/id6739978181
Google Play (Android) – https://play.google.com/store/apps/details?id=com.betteruptime.BetterStack

Hope that helps!

  ### 22. Excellent uptime monitoring, beautiful status pages and forward thinking company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew D. | Co-owner of LIXON Library, Education Management, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 27, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Better Stack?**

We use betterstack for uptime monitoring and its status page functionality to display and report on uptime metrics. The status pages are the best I've seen, they look great and support custom domains. This company is also obviously forward thinking as they have been adding support for Playwright scripts. It was easy to set up all our monitors and the status page, the UI for betterstack is pretty straightforward and clean.

**What do you dislike about Better Stack?**

So far there have been no downsides to using betterstack, we moved from uptime robot due to their change in terms.

**What problems is Better Stack solving and how is that benefiting you?**

Betterstack allows us to monitor our application from infrastructure external to our organization.

  ### 23. Great for Uptime Monitoring & Log Management!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rishab  S. | Software Engineer, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 03, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Better Stack?**

What is most impressive is the simplicity in the installation and use of the application. The status pages can be modified any way we want them, and log monitoring gives us valuable information with little effort. In addition, the alert system works very well and we receive notifications of all the important issues without any lag.

**What do you dislike about Better Stack?**

The features I have utilized so far have been great, but I did wish there was more flexibility when it came to setting alert thresholds in the log monitoring system. I think it would be better if the alerts could be triggered under even more specific conditions. Furthermore, for some of the other services, where there is more advanced documentation, a basic, simplistically-oriented auxiliary documentation would be very useful for new users.

**What problems is Better Stack solving and how is that benefiting you?**

When it comes to monitoring and debugging applications, BetterStack's log management tools have worked revolutionarily. It is the first log management software that I have used and boy do I wish I had used it previously, it made the attempt to locate and analyze the cause of issues too hard. In the hardware sense, logs were all over the place and nothing could be done about them, as there was no focal point for logs. However, this further delay between acknowledging the issue and its resolution is no more the situation. The in-built alerts notifying of important events that occur have proven to be very useful helping in ensuring no important events get missed. This has not only greatly accelerated the troubleshooting approach but has also made my systems more reliable with minimal outages and a better experience for the users.

  ### 24. Better Stack is really the better stack!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 10, 2025

**What do you like best about Better Stack?**

It saves me a lot of time and the dashboard is really intuitive. I haven‘t been using it for long tbh but I really like what they did here. I would suggest just creating an account and see for yourself tho. I also LOVE that they are gdpr compliant which is really important for me.

**What do you dislike about Better Stack?**

I think the documentation needs improvement. It should be more beginner friendly.

**What problems is Better Stack solving and how is that benefiting you?**

I use it to keep track of my web app uptime. It would have really been a hassle constantly updating it myself so better stack really comes in handy here.

  ### 25. Monitoring as a service made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bjørn O. | IT Business Supporter, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 12, 2024

**What do you like best about Better Stack?**

Very easy to setup and use. Created monitors, heartbeats and a status page in no time. Had to contact customer support to get a certificate on my status page and they were very friendly and answered all my questions without trouble.

**What do you dislike about Better Stack?**

I created a status page to show my monitors and heartbeats in a single overview. I wanted to use a custom domain which was supported, but it took them 6 weeks to apply a certificate. It might be a limitation of my domain, but other hosts are much quicker to do this.

**What problems is Better Stack solving and how is that benefiting you?**

I wanted an overview of my the services that I host and notifications if they went down. Better Stacks provides me with this.

  ### 26. Better Stack is a really great app. Even though I use the free version, it feels premium

**Rating:** 5.0/5.0 stars

**Reviewed by:** Faruk G. | Software Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Reviewed Date:** April 13, 2025

**What do you like best about Better Stack?**

Log Trace & Metric Trace.. This is really incredibly easy to use and I can monitor my entire system with almost zero configuration.

**What do you dislike about Better Stack?**

They could improve the menu structure a bit more but I think it's really great right now.

**What problems is Better Stack solving and how is that benefiting you?**

I can track logs and metrics across the entire system with minimum configuration.

  ### 27. Great platform, even better customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason F. | CED Oner, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 24, 2025

**What do you like best about Better Stack?**

The functionality is great, really helps to triage issues. But even better, and this is a rarity now-a-days, their customer support is fantastic (done by actual humans that seem to love their company). I had a billing issue that Anna-Marie was exceptional at handling. Next project I need a platform like Better Stack, I won't hesitate.

**What do you dislike about Better Stack?**

Had one small weird billing issue where a charge was re-issued, but it was fixed by Anna-Marie immediately.

**What problems is Better Stack solving and how is that benefiting you?**

My work was on a side project, so I didn't have time to do a whole lot of different testing before pushing to production, nor did I have a team to triage issues. Better Stack really helped identify bugs

  ### 28. Best Logger and Monitor Tool So far!!!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shubham S. | Founder, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 10, 2024

**What do you like best about Better Stack?**

As a Senior Automation Engineer, I rely on efficient logging and monitoring tools to ensure smooth operations, and Betterstack has exceeded my expectations. What sets Betterstack apart from other tools is the incredible value they provide even at the free tier. For anyone starting out or managing smaller projects, this tool offers a robust and reliable solution without having to worry about immediate costs.<br><br>The free tier is generous, offering all the essentials you need to kickstart your logging and monitoring with ease. Its user-friendly interface makes setup quick and simple, allowing you to focus on what matters—improving your application's performance and stability.<br><br>Even implementation was super easy as I just followed the given API doc and was able to get all the logs I needed with customizable options in logger for my application hosted somewhere else.<br><br>Even I liked the Incident monitoring and status page integration provided by them, their UI also is very easy and classic with dark mode, I love that!

**What do you dislike about Better Stack?**

None as such! I find the whole application useful even the UI is good.

**What problems is Better Stack solving and how is that benefiting you?**

For professionals like me who need top-notch performance from day one, Betterstack is a game-changer. The combination of powerful features and free access makes it the perfect solution for both beginners and experienced engineers. Highly recommend!

  ### 29. Really useful and complete

**Rating:** 4.5/5.0 stars

**Reviewed by:** Calixte B. | Co-Founder, Computer Software, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 29, 2025

**What do you like best about Better Stack?**

BetterStack Uptime is really useful and easy to use,

**What do you dislike about Better Stack?**

No mobile app to manage our monitor and logs

**What problems is Better Stack solving and how is that benefiting you?**

Betterstack centralize our logs, monitoring and incident management systems

**Official Response from Magdalena Havlickova:**

> Thank you, Calixte!
Feel free to share more details about the features you’re missing in the on-call Better Stack app – you can send them directly to us at hello@betterstack.com :))

https://apps.apple.com/us/app/better-stack-on-call/id6739978181
https://play.google.com/store/apps/details?id=com.betteruptime.BetterStack&hl=en

  ### 30. Reliable Monitoring with Minor Hiccups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adil V. | Shopify Design Agency, Design, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 03, 2025

**What do you like best about Better Stack?**

I appreciate Better Stack's robust and stable platform, which effectively monitors uptime and manages status pages with easy setup. The platform's ability to configure monitors granularly and the integration with Slack enhance its utility, and the accuracy of the service, despite occasional false positives, is commendable. Additionally, the feature allowing team setups and on-call routines adds significant value.

**What do you dislike about Better Stack?**

I find the occurrence of false positives in the uptime monitoring to be problematic. These false positives can be triggered by certain server-side or website-side codes, such as '403 Forbidden' errors, that lead to uptime alerts without the website actually being down or offline. This affects the accuracy and reliability of the notifications.

**What problems is Better Stack solving and how is that benefiting you?**

I use Better Stack to monitor uptime and website statuses, ensuring we are aware of outages, SSL errors, and expiring domains, which is crucial for our clients and our websites. Its configurability and status pages for clients are also beneficial.

**Official Response from Magdalena Havlickova:**

> Thank you, Adil! Feel free to reach out to us at hello@betterstack.com — we’ll be happy to help you fine-tune your monitor and alert settings so you only get the notifications that matter to you.

  ### 31. All problems solved

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 27, 2025

**What do you like best about Better Stack?**

This tool has ended all my problems so far. It is super effective, although simple. I am able to react immediately or, as I have done, design automation to solve the most common problems on the fly. A brilliant solution.

**What do you dislike about Better Stack?**

No issues found. Perhaps it would be a good idea to allow customisation of packages and allow small companies to tailor tools to their needs.

**What problems is Better Stack solving and how is that benefiting you?**

Total control on website availability, quicker response if needed.

  ### 32. Essential Monitoring Tool for SaaS: Reliable, Intuitive, and Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexander R. | CEO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 02, 2024

**What do you like best about Better Stack?**

The most helpful aspect for us of Better Stack is its monitoring capabilities, which significantly enhance uptime and incident response. The platform’s real-time alerts helped us streamline operations and ensure reliability. The upsides are its user-friendly interface, easy setup and excellent customer support.

**What do you dislike about Better Stack?**

One small thing we've noticed is that the initial setup, though mostly straightforward, could be a bit easier for those who are new to similar tools - but I guess it is made for technical persons (what we are, so it was easy). That said, once everything is up and running, the platform works like a charm!

**What problems is Better Stack solving and how is that benefiting you?**

Better Stack is helping us solve several key challenges:
1.) Minimizing Downtime: By providing real-time alerts and comprehensive monitoring, it allows us to quickly detect and address issues, significantly reducing downtime for our services.
2.) Streamlining Operations: Its seamless integration with our existing tools helps centralize our monitoring efforts, making it easier to manage our infrastructure from one place.
3.) Improving Reliability: The accurate data reporting and fast response times ensure that we maintain high performance and reliability for our users, helping us deliver a consistent experience.
4.) Efficient Incident Management: The platform enables us to respond swiftly to incidents, helping us resolve problems before they impact our users. 
Overall, Better Stack is enhancing our ability to maintain a stable, reliable, and user-friendly SaaS platform.

  ### 33. A complete monitoring solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joan R. | Founder, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 02, 2024

**What do you like best about Better Stack?**

The all-in-one approach offered by Better Stack is convenient. You get out-of-the box external monitoring including a public status page and incident management, as well as a log monitoring and metrics collection platform with alerting. It's simple to use and the setup is much easier than some competing solutions. Customer support has a short turnaround time and is friendly. Their free plan is very complete for small projects that have yet to grow and warrant a paid plan.

**What do you dislike about Better Stack?**

Better Stack is still incomplete compared to competitors on the logs/metrics side. Setting up metrics from logs is not user-friendly, and the usage of SQL for complex analysis is a nice idea in theory but makes things complex in practice. It's still a long way from Splunk's or Grafana's ease-of-use on that side. However, once you wrap your head around their logs-to-metrics converter (or do it yourself before ingestion), it's enough for a lot of things.

**What problems is Better Stack solving and how is that benefiting you?**

Better Stack offers a centralized monitoring/alerting/communication platform which allows me to be confident that my website is up and to proactively react to issues before they turn into incidents for my clients.

  ### 34. A monitoring fanatics dream - beautiful dashboards, solid pricing and great features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 15, 2024

**What do you like best about Better Stack?**

The dashboard is absolutely beautiful and has loads of good features. The system for adding monitors is robust and easy to use while also offering tons of customisability in helping you deliver a responsive, sexy statuspage that communicates any issues you may be having well to end users.

Monitoring alerts are issued pretty much instantly and the integrations are superb. I use the Zapier integration and link that to a Discord channel which sends me notifications pretty much immediately along with a screenshot of the error (seriously cool stuff!) helping me diagnose it faster.

I've used it on and off for years and thus seen it go through all sorts of changes and a rebrand from Better Uptime to Better Stack yet the product still remains amazing and incredibly generous in what it offers.

**What do you dislike about Better Stack?**

The pricing isn't the best after you use up the free tier limits - there is the Hobby plan but that is like $25/mo. With that in mind, the free tier is still very generous!

**What problems is Better Stack solving and how is that benefiting you?**

It lets me know when my services encounter issues through instant, useful messaging and helps me achieve as much uptime on my infrastructure as possible. It's also a lot easier to manage and maintain than some competitor services and saves a lot of headache.

  ### 35. Best stack for your business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron J. | CEO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 19, 2025

**What do you like best about Better Stack?**

Better Stack isn't just a status page, they have many other services combined together.

**What do you dislike about Better Stack?**

Sometimes Better Stack support can seem slow but usually they're pretty fast!

**What problems is Better Stack solving and how is that benefiting you?**

We couldn't find a decent status page for my business until we found Better Stack. We found the status page to be very customizable and full of features such as calling your I.T team when something goes down.

  ### 36. Setup in 5 minutes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Özgür A. | Software Engineer, Computer Software, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 29, 2025

**What do you like best about Better Stack?**

It was very easy to set it up in a few minutes and get it running. Actually useful free tier and Slack integration. Didn't cause me to waste any time, love it.

**What do you dislike about Better Stack?**

It would have been nice to use push notifications using the iOS app, but free tier doesn't allow that, fair enough, can't complain that much. Keep up the great work!

**What problems is Better Stack solving and how is that benefiting you?**

Simple monitoring of uptime and alerting using Slack integration.

  ### 37. Great service with generous free tier.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel L. | Infrastructure Admin, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 21, 2024

**What do you like best about Better Stack?**

Better Stack is one of the best monitoring services I have been using for a few months plus now. It has a generous free tier with multiple monitors, and also allows you to connect your own domain to white label your status page. The status page design UI is much better than other competitors, and I would highly recommend it to anyone looking for a few small projects.

**What do you dislike about Better Stack?**

That you do need to keep logging in to the site to maintain your monitors, and the fact you cannot monitor CRON jobs, which is a bit of a shame. The pricing may also not be attractive for those who need a bit more than the free tier offers.

**What problems is Better Stack solving and how is that benefiting you?**

Better Stack helps me reliably keep track of my website infrastructure for my various web deployments, and I have also setup uptime webpages on my servers to allow me to keep track of what is up and what is down.

  ### 38. Came for a status monitor, received much more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivan V. | Team Lead Developer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 18, 2024

**What do you like best about Better Stack?**

The free plan is extremely generous. It is so much better than it's competitors. The integration is super easy and it even allows you to monitor your server while saving your logs (yes, it's included in the FREE plan!!!) You can have your own subdomain showing a status monitor of your website and you can even include dashboard analytics

**What do you dislike about Better Stack?**

An integration with Discord would be awesome to be able to receive issues directly in the app

**What problems is Better Stack solving and how is that benefiting you?**

I can easily track my servers with the dashboards and even see a live tail of all events happening on them. I also can show my users the status of all my apps in a custom subdomain

  ### 39. Best Monitoring Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matheus C. | CEO | DevSecOps, Information Technology and Services, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Portuguese using AI.

**Reviewed Date:** June 18, 2025

**What do you like best about Better Stack?**

The Usability of the System, the ease with integration across various platforms

**What do you dislike about Better Stack?**

I have nothing to complain about, because everything I needed he provides for me.

**What problems is Better Stack solving and how is that benefiting you?**

the monitoring of all my services

**Official Response from Magdalena Havlickova:**

> Thank you, Matheus! 

  ### 40. Great UI, Good features & Easy to use and learn

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hayden K. | CEO/FOUNDER, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 10, 2024

**What do you like best about Better Stack?**

Better Stack has a modern, clean and attractive UI compared to alternatives. It also has custom branded status pages and a lot of other perks on the free plan and with paid plans, it has even more advanced features. The customer support is also really good and helped make my status page load faster.

**What do you dislike about Better Stack?**

The incident management for Better Stack is a bit confusing and not the best UI to manage. It would be better if a different UI and system approach was taken, like the Atlassin Status Page.

**What problems is Better Stack solving and how is that benefiting you?**

Better Stack is detecting problems in our servers and systems earlier than when a human can notice and quickly notify our team. It also provides notifications to people on call which is very helpful and helps manage our team properly.

  ### 41. Betterstack - A Game Changer for Monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** palak m. | Assistant Merchandiser, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 03, 2024

**What do you like best about Better Stack?**

I've been using Betterstack for a while now, and it's truly been a game changer for our monitoring process. The real-time alerting and the clean, intuitive interface make it incredibly easy to keep track of system performance. What I really appreciate is how seamless the integration has been with our existing setup—no headaches, just smooth sailing. The customer support team has also been responsive and helpful whenever I've needed assistance, which is a huge plus. Overall, it's helped streamline our workflow and has saved us a lot of time!

**What do you dislike about Better Stack?**

Would love to see more customization options in the dashboard.

**What problems is Better Stack solving and how is that benefiting you?**

What I really appreciate is how seamless the integration has been with our existing setup—no headaches, just smooth sailing.

  ### 42. Amazing and free

**Rating:** 5.0/5.0 stars

**Reviewed by:** to m. | Web Dev, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 15, 2025

**What do you like best about Better Stack?**

Better observability of my services. Instant notifications when I want them, not just a spam of emails whenever any service goes down momentarily.

**What do you dislike about Better Stack?**

Pricing. Some features are behind a paywall but the free features are still way worth it.

**What problems is Better Stack solving and how is that benefiting you?**

Give me an overview of my downtime and how I can improve it.

  ### 43. Tremendous product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sebastian R. | Founder, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from English using AI.

**Reviewed Date:** May 26, 2025

**What do you like best about Better Stack?**

The uptime and the status page will sync with our APIs.

**What do you dislike about Better Stack?**

Maybe the initial setup is a little hard for non-technical people.

**What problems is Better Stack solving and how is that benefiting you?**

Status page, Uptime

**Official Response from Magdalena Havlickova:**

> Hi Sebastian,

Thanks a bunch for the kind words! Feel free to reach out to hello@betterstack.com with any onboarding details – we’re constantly evolving and would love to hear more from you!

  ### 44. Solid platform, incredibly useful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack I. | Managing Consultant, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 15, 2024

**What do you like best about Better Stack?**

I like how intuitive the platform is, as well as the feature set it offers. The live log feature built in is great for us as we use it to feed custom error logging in to from our web application stacks.

**What do you dislike about Better Stack?**

It would be nice if there were more integrations for the system in terms of what it can monitor.

**What problems is Better Stack solving and how is that benefiting you?**

We are able to identify outages quicker from our partners in the US, meaning we can notify our staff quicker of potential issues.

  ### 45. Awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 29, 2025

**What do you like best about Better Stack?**

- easy setup
- pricing
- dashboard / query builder

**What do you dislike about Better Stack?**

- maybe too expensive if you scale to many users

**What problems is Better Stack solving and how is that benefiting you?**

Helps as building a status page.
Helps us to have searchable logs and different dashboards

  ### 46. I can sleep better since I use Better Stack.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 15, 2024

**What do you like best about Better Stack?**

What I like best about Better Stack is how easy it is to use. The intuitive backend requires no complicated configuration, making it truly a "fire and forget" solution. It offers great value for startups with pricing that scales as your company grows. The status page is not only functional but also visually appealing. I also appreciate how it has evolved from being just a monitoring tool to now also supporting log management, which adds even more value. I'm using it since the very early beginning and it has become my first choice for monitoring my web applications.

**What do you dislike about Better Stack?**

The one thing I dislike about Better Stack is that the free tier pauses all active monitors if you don't log in to the backend for a certain period (30 days as far as I remember). While it does provide warnings a few days beforehand, it can be inconvenient if you miss those notifications or are away for an extended period.

**What problems is Better Stack solving and how is that benefiting you?**

Better Stack solves the critical problem of not knowing whether our websites and apps are online or offline. Before using it, we risked losing significant revenue when our eCommerce website faced backend issues that went unnoticed by our IT department. With Better Stack, we’re instantly alerted to any downtime, allowing us to address problems quickly and prevent potential losses. This has been a huge benefit for our business, ensuring we maintain uptime and keep our operations running smoothly.

  ### 47. Betterstack status page 10/10

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arvid L. | I'm currently unemployed but I'm starting up a nice CDN solution., Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 30, 2024

**What do you like best about Better Stack?**

I like how you can modify the UI a lot, and how easy it is to use. Also, I think it's a really good service, especially considering it's free. It offers numerous free options that other services don't, and their UI is remarkably sleek. Additionally, the ability to set up your own CNAME adds to the overall versatility and customization options, making the experience even more organic and tailored to individual needs.

**What do you dislike about Better Stack?**

To be honest, what I dislike is the requirement to provide a phone number for signup. I feel like email should suffice, and a phone number should only be necessary if you choose to use it. It would be better if I could simply provide a valid email without needing to include a phone number. That's my only complaint.

**What problems is Better Stack solving and how is that benefiting you?**

It allows my users to visit kero.gg to access the status page. For example, if my site is experiencing a DDOS attack, they will notify me. Cloudflare also provides notifications, but in my opinion, BetterStack is superior for the status page compared to others.

  ### 48. works the way it should

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vaibhav R. | owner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 30, 2025

**What do you like best about Better Stack?**

this is just life saving in case some downtime.

**What do you dislike about Better Stack?**

i'd say it requires your mobile number, nothing else besides that

**What problems is Better Stack solving and how is that benefiting you?**

helping me to detect downtimes

  ### 49. A Well Designed Uptime Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 25, 2024

**What do you like best about Better Stack?**

The interface is easy to understand with robust features such as creating custom alerts, heartbeats and integrates with many popular tools.  Although there are many uptime monitor apps to choose from, Better Stack is the top tier app, whether you need reliable metrics or more in depth alerts and monitoring capabilities.

**What do you dislike about Better Stack?**

I would love to see more guided onboarding tutorials for new users.  A make.com integration for automation would be great as well.

**What problems is Better Stack solving and how is that benefiting you?**

Staying on top of website incidents

  ### 50. Does what it needs to do very well. They have a great free service as well for individuals.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cody G. | Enthusiast, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 28, 2024

**What do you like best about Better Stack?**

Very good monitoring service at great price points.

**What do you dislike about Better Stack?**

I guess it could have more specific vendor level checks, but you can figure something out to monitor almost anything.

**What problems is Better Stack solving and how is that benefiting you?**

Monitors my monitoring infrastructure in case my in house stuff fails.


## Better Stack Discussions
  - [Is better Uptime free?](https://www.g2.com/discussions/is-better-uptime-free) - 7 comments, 1 upvote

- [View Better Stack pricing details and edition comparison](https://www.g2.com/products/better-stack/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-10-01+09%3A28%3A48+-0500&secure%5Bsession_id%5D=3773bd45-e43c-4358-9f43-1d942a29de1e&secure%5Btoken%5D=945508532367aa62cdeb44d34a1a7aefc15e71647be0d23d92341166706ee9fc&format=llm_user)

## Better Stack Features
**User Behavior**
- Click Tracking
- Mouse Movement 
- Frustration Tracking

**Functionality**
- Baseline
- Alerting
- Multi-Site Monitoring
- Reporting
- Multi-Channel Alerting
- Location Insights
- Server Monitoring
- FTP Monitoring
- Mail Server Monitoring
- Transaction Monitoring
- Multi-Location Monitoring
- Real-Time Monitoring
- SSL Monitoring
- Uptime Reporting

**Monitoring**
- Usage Monitoring
- Database Monitoring
- API Monitoring
- Real-Time Monitoring - Cloud Infrastructure Monitoring
- Security and Compliance Monitoring

**Monitoring**
- Constant Monitoring
- Timely Alerts
- TIcket Accuracy
- AI Monitoring
- Mobile Alerts
- Email Alerts
- Real-Time Monitoring
- Real-Time Notifications

**Functionality**
- Artificial Intelligence
- Machine Learning
- Systems Monitoring
- IT Monitoring
- Performance Monitoring

**Visibility**
- Dashboards and Visualizations
- Alerts and Notifications
- Reporting

**Data Preparation**
- Data Sources
- Indexing
- Automated Tagging
- Data Blending

**Monitoring**
- Performance Baselines
- Performance Analysis
- Transaction Monitoring
- AI/ML Assistance
- Multi-System Monitoring
- Generative AI
- Container Monitoring

**Generative AI**
- AI Text Generation

**Telemetry Collection & Ingestion - Observability**
- Multi-Telemetry Ingestion
- OpenTelemetry Support

**Agentic AI - Observability Software**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- Third-Party Integrations

**Reliability Objectives & Service Operations - AI SRE Tools**
- Intelligent On-Call Workflows
- Error Budget Tracking
- SLI & SLO Management
- Service Health Modeling & Reporting

**A/B Testing **
- Error and Bug Tracking
- Split URL Testing
- Data Analysis
- Notes

**Administration**
- Activity Monitoring
- Multi-Cloud Management
- Automation
- Auto-Scaling & Resource Optimization

**Management Tools**
- Ticket Assignment
- Standardization
- Lifecycle Visualization

**Issue Resolution**
- Root Cause Identification
- Proactive Identification
- Resolution Guidance

**Monitoring and Management**
- Automation
- Performance Baseline
- Real-Time Monitoring

**Analysis**
- Track Trends
- Detect Anomalies
- Metric and Event Data
- Search
- Alerts
- Live Tail
- Real-Time Data

**Response**
- Dashboards and Visualization
- Incident Alerting
- Root Cause Analysis (RCA)
- Trend Analysis
- Data Visualization

**Visualization & Dashboards - Observability**
- Service Dependency Mapping
- Unified Dashboard
- Trace Visualization
- Activity Dashboard

**Agentic AI - IT Alerting**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Website Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**AI Detection & Signal Quality - AI SRE Tools**
- Cross-Telemetry Correlation
- Change-Aware Detection
- Adaptive Anomaly Detection
- Alert Correlation & Noise Reduction

**Additional Functionality**
- AI Copilot
- Customizable Reports
- Activity Dashboard
- Single Sign On
- Remote Monitoring & Management
- Issue Management
- Widgets
- Chat/Messaging
- Availability Testing
- Website Analytics
- Real-Time Analytics
- Incident Management
- Compliance Management
- Performance Management
- Performance Metrics
- Collaboration Tools
- Trend Analysis
- Email Alerts
- Alerts/Notifications
- Real-Time Notifications
- Drag & Drop
- Data Visualization
- Activity Tracking
- Configurable Alerts
- User Management
- Generative AI
- Application Management
- Event Logs
- Multiple User Accounts
- Mobile Alerts
- Visitor Tracking
- Issue Tracking
- Risk Alerts
- API
- For Websites
- Scheduled Testing

**Visitor Information**
- User Identification
- Search Box

**Analysis**
- Reporting
- Dashboards and Visualizations
- Spend Forecasting and Optimization

**Management**
- System Integration
- Alerting
- Reporting

**Visualization**
- Dashboards
- Data Discovery
- Activity Dashboard
- Activity Dashboard
- Customizable Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Correlation & Root Cause Analysis - Observability**
- Cross-Telemetry Correlation
- Root Cause Detection
- Intelligent Alerting

**Agentic AI - Application Performance Monitoring (APM)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Agentic AI - Log Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Investigation & Root Cause Analysis - AI SRE Tools**
- Guided Incident Investigation
- Live Debugging in Production
- AI Root Cause Analysis
- Runtime-Verified Root Cause Analysis

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Scalability & Ecosystem Integration - Observability**
- Kubernetes Monitoring
- Hybrid/Multi-Cloud Support
- Real-Time Monitoring
- Network Monitoring
- Container Monitoring
- Activity Monitoring

**Agentic AI - Session Replay**
- Cross-system Integration

**Agentic AI - Incident Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Agentic AI - Log Analysis**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Agentic AI - Cloud Infrastructure Monitoring**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Automation & Platform Controls - AI SRE Tools**
- Automated Runbook & Workflow Execution
- Human-in-the-Loop Remediation
- Integration, APIs & Secure Access Controls
- AI-Assisted Code Fix Generation

**Additional Functionality**
- Continuous Monitoring
- Reporting/Analytics
- Real-Time Analytics
- Issue Tracking
- Anomaly Detection
- Visual Analytics
- Data Visualization
- Monitoring
- AI Copilot
- Audit Management
- Correlation Analysis
- Generative AI
- Reporting & Statistics
- Search/Filter
- Data Import/Export
- Data Classification
- Audit Trail
- Pattern Detection and Recognition
- Analytics
- Activity Tracking
- Event Tracking
- Log Collection
- Alerts/Notifications
- Log Analysis
- Event Logs
- Data Analysis Tools
- HIPAA Compliant
- Predictive Analytics
- Performance Metrics
- Secure Data Storage
- Dashboard Creation
- Real-Time Monitoring
- Alerts/Escalation
- Remediation Management
- Compliance Tracking
- Single Sign On
- Prioritization
- Uptime Reporting
- Log Rotation
- Real-Time Notifications
- Compliance Management
- Server Logs
- Incident Management
- Role-Based Permissions
- PCI Compliance
- Charting
- Log Parsing
- Archiving & Retention
- Server Monitoring
- API
- Diagnostic Tools
- Customizable Reports
- Real-Time Reporting
- Policy Management
- Issue Management
- Vulnerability Scanning

**Additional Functionality**
- Alerts/Notifications
- Forms Management
- Safety Incident Management
- Compliance Management
- OSHA Compliance
- Task Management
- Single Sign On
- AI Copilot
- Disaster Recovery
- Document Management
- API
- Multi-Channel Communication
- Customizable Templates
- Real-Time Reporting
- Corrective and Preventive Actions (CAPA)
- Activity Dashboard
- Issue Management
- Communications Management
- Audit Trail
- IT Incident Management
- Audit Management
- Event Logs
- Risk Analysis
- Workflow Management
- Risk Assessment
- Incident Reporting
- Self Service Portal
- Customizable Reports
- Ticket Management
- Service Level Agreement (SLA) Management
- Reminders
- On Call Scheduling
- Investigation Management
- Maintenance Scheduling
- Status Tracking

**AI Features - Observability**
- Predictive Insights
- Generative AI
- AI Anomaly Detection

**Agentic AI - AIOps Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Automation - Cloud Infrastructure Monitoring**
- AI-Powered Anomaly Detection
- AI-Driven Insight Recommendations

**Additional Functionality**
- Root Cause Analysis
- AI Copilot
- Application Security
- Reporting/Analytics
- Data Aggregation
- Incident Management
- Alerts/Notifications

**Additional Functionality**
- Vulnerability Management
- Load Balancing
- Asset Discovery
- AI Copilot
- Real-Time Data
- Incident Reporting
- Real-Time Analytics
- Threat Response
- Threat Intelligence
- Performance Metrics
- Alerts/Notifications
- Compliance Management
- Workflow Management
- Configuration Management
- Issue Tracking
- Reporting & Statistics
- Log Management
- Troubleshooting
- Incident Management
- Root Cause Analysis
- Prioritization
- Key Performance Indicators

**Performance**
- Real User Monitoring (RUM)
- Performance Metrics

**Functionality**
- Database Monitoring
- Dynamic Transaction Mapping
- Load Balancing
- Cloud Observability
- Server Monitoring

**Additional Functionality**
- Real-Time Data
- Email Alerts
- Bottleneck Identification
- API
- Uptime Reporting
- Resource Management
- Dashboard Creation
- Data Import/Export
- Baseline Manager
- Issue Tracking
- Drag & Drop
- Reporting/Analytics
- Alerts/Notifications
- Prioritization
- Collaboration Tools
- Real-Time Reporting
- Application Management
- SSL Security
- Incident Management
- Access Controls/Permissions
- Status Tracking
- Audit Management
- Customizable Reports
- Diagnostic Tools
- Single Sign On
- Workflow Management
- AI Copilot
- Activity Tracking
- Event Logs

## Top Better Stack Alternatives
  - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (717 reviews)
  - [Sentry](https://www.g2.com/products/sentry/reviews) - 4.5/5.0 (224 reviews)
  - [New Relic](https://www.g2.com/products/new-relic/reviews) - 4.4/5.0 (568 reviews)

