  # Best Billing Software - Page 14

  *By [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)*

   Billing software enables companies to create and send invoices to customers for products and services delivered, reducing the time and effort required to manage invoicing, improving billing accuracy, and supporting diverse billing models including project billing and recurring billing.

### Core Capabilities of Billing Software

To qualify for inclusion in the Billing software category, a product must:

- Provide features to create multiple types of invoices
- Be able to consolidate multiple invoices into one or split an invoice
- Include templates for invoices and other documents
- Allow users to send invoices in different formats (PDF, MS Word) through various communication channels such as email and e-fax
- Offer reports and analytics on the status of each invoice
- Include payment alert notifications
- Integrate with software solutions such as ERP, CRM, and accounting packages

### Common Use Cases for Billing Software

Accounting professionals, salespeople, and project managers use billing software to manage invoicing across different business models and customer types. Common use cases include:

- Generating and sending invoices for project-based professional services engagements
- Managing recurring billing cycles for subscription-based or utility services
- Providing customers with estimates or pro forma invoices ahead of final billing

### How Billing Software Differs from Other Tools

Billing software focuses on invoice creation and distribution, while the final stage of the billing process, receiving and reconciling payments, is typically handled by [accounting software](https://www.g2.com/categories/accounting) or a module within a larger [ERP system](https://www.g2.com/categories/erp-systems). Billing software integrates with these platforms, as well as [CRM software](https://www.g2.com/categories/crm), to pull in customer and product data for accurate invoice generation.

### Insights from G2 on Billing Software

Based on category trends on G2, invoice template flexibility and integration with accounting platforms stand out as top strengths. These platforms deliver reductions in manual billing effort and improved on-time payment rates as core benefits of adoption.




  
## How Many Billing Software Products Does G2 Track?
**Total Products under this Category:** 757

### Category Stats (May 2026)
- **Average Rating**: 4.42/5 (↑0.01 vs Apr 2026)
- **New Reviews This Quarter**: 324
- **Buyer Segments**: Small-Business 71% │ Mid-Market 25% │ Enterprise 5%
- **Top Trending Product**: BaseBuilders (+0.374)
*Last updated: May 18, 2026*

  
## How Does G2 Rank Billing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 32,100+ Authentic Reviews
- 757+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Top Billing Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [NetSuite](https://www.g2.com/products/netsuite/reviews) | 4.1/5.0 (4,629 reviews) | End-to-end billing with customizable revenue recognition | "[Review NetSuite ERP](https://www.g2.com/survey_responses/netsuite-review-12772509)" |
| 2 | [Xero](https://www.g2.com/products/xero/reviews) | 4.4/5.0 (1,567 reviews) | Cloud-native invoicing with automated bank reconciliation | "[Clear, Cloud-Based Accounting That Makes Reconciliation a Breeze](https://www.g2.com/survey_responses/xero-review-12866983)" |
| 3 | [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) | 4.4/5.0 (1,778 reviews) | QuickBooks-integrated AP/AR approval workflows | "[Great Bill Payment Platform](https://www.g2.com/survey_responses/bill-ap-ar-review-12713619)" |
| 4 | [PayPal Invoicing](https://www.g2.com/products/paypal-invoicing/reviews) | 4.4/5.0 (181 reviews) | PayPal-native invoicing with integrated payment collection | "[Fast, Professional Invoicing That Helps Clients Pay Faster](https://www.g2.com/survey_responses/paypal-invoicing-review-12757259)" |
| 5 | [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) | 4.6/5.0 (1,181 reviews) | Mobile invoicing with integrated payment collection | "[Seamless Payment Collection with Automation](https://www.g2.com/survey_responses/square-point-of-sale-review-12672421)" |
| 6 | [FreshBooks](https://www.g2.com/products/freshbooks/reviews) | 4.5/5.0 (953 reviews) | Service-business invoicing with automated recurring billing | "[Slick Invoicing and Time Tracking That Makes Billing Effortless](https://www.g2.com/survey_responses/freshbooks-review-12632716)" |
| 7 | [Zoho Invoice](https://www.g2.com/products/zoho-invoice/reviews) | 4.7/5.0 (354 reviews) | Zero-cost invoicing with automated payment reminders | "[Intuitive, Efficient, and Recommended by Experts](https://www.g2.com/survey_responses/zoho-invoice-review-12705581)" |
| 8 | [Stampli](https://www.g2.com/products/stampli/reviews) | 4.6/5.0 (1,918 reviews) | AI-coded invoice approval with ERP sync | "[Makes Approving Invoices Easy!](https://www.g2.com/survey_responses/stampli-review-11764454)" |
| 9 | [Wave Invoicing](https://www.g2.com/products/wave-invoicing/reviews) | 4.6/5.0 (14 reviews) | Recurring invoicing with integrated payment collection | "[I &lt;3 Wave](https://www.g2.com/survey_responses/wave-invoicing-review-7060148)" |
| 10 | [Chargebee](https://www.g2.com/products/chargebee/reviews) | 4.4/5.0 (951 reviews) | — | "[Intuitive and Feature-Rich Billing Solution](https://www.g2.com/survey_responses/chargebee-review-12725103)" |

  
## Which Billing Software Is Best for Your Use Case?

- **Leader:** [NetSuite](https://www.g2.com/products/netsuite/reviews)
- **Highest Performer:** [Tabs](https://www.g2.com/products/tabs/reviews)
- **Easiest to Use:** [Anchor](https://www.g2.com/products/anchor-anchor/reviews)
- **Top Trending:** [Tabs](https://www.g2.com/products/tabs/reviews)
- **Best Free Software:** [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)

  
## Which Type of Billing Software Tools Are You Looking For?
  - [Billing Software](https://www.g2.com/categories/billing) *(current)*
  - [Invoice Management Software](https://www.g2.com/categories/invoice-management)
  - [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable)
  - [Subscription Billing Software](https://www.g2.com/categories/subscription-billing)

  
---

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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=90&amp;secure%5Bdisplayable_resource_id%5D=90&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=90&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=3294&amp;secure%5Bresource_id%5D=90&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbilling&amp;secure%5Btoken%5D=c5a8d71a7142b3cb0bad52c1a1d544ec47ca0e04f185e6df5f346f9df8803ffb&amp;secure%5Burl%5D=https%3A%2F%2Fwww.chargebee.com%2F%3Futm_source%3Dg2crowd%26utm_medium%3Dcpc&amp;secure%5Burl_type%5D=custom_url)

---

  
## Buyer Guide: Key Questions for Choosing Billing Software Software
  ### What does Billing software do?
  I frame Billing software as the system that turns products, services, subscriptions, projects, and usage into invoices customers can review and pay. Across the G2 feedback I analyzed, users connect this category with invoicing, recurring payments, quote-to-cash workflows, time tracking, estimates, contracts, payment links, customer records, accounting sync, and revenue recognition. These tools help teams create bills, apply the right charges, send reminders, collect payments, and keep billing activity tied to finance or customer systems. The category matters most when invoicing depends on too many spreadsheets, manual calculations, disconnected payment tools, and follow-up emails.


  ### Why do businesses use Billing software?
  The clearest pattern I saw in G2 reviews was time lost to manual invoicing and payment follow-up. Users want billing to move faster without losing accuracy across contracts, projects, subscriptions, or customer accounts.

- **Faster invoice creation:** Reviewers often value tools that turn quotes, time entries, projects, orders, or customer data into invoices with less manual entry.
- **Payment collection:** Users connect billing software with payment links, reminders, recurring payments, online payment options, and cleaner accounts receivable work.
- **Time and project billing:** Service teams use billing tools to track billable hours, fixed-fee work, utilization, expenses, and client-level charges.
- **Accounting alignment:** G2 reviewers often mention sync with systems like Xero, QuickBooks, NetSuite, or Salesforce when billing needs to match finance records.

Pricing, invoice customization, slow performance, sync errors, reporting limits, support delays, and complex setup need close review.


  ### Who uses Billing software primarily?
  After reviewing G2 profiles, I found that Billing software supports a wider range of users than finance alone, including:

- **Finance and accounting teams:** Create invoices, reconcile payments, manage AR, review revenue, and keep records audit-ready.
- **Business owners and founders:** Send estimates, invoices, contracts, and payment requests without a large finance team.
- **Project and service teams:** Track billable work, timesheets, expenses, fixed-fee projects, and client profitability.
- **Revenue operations teams:** Connect quotes, contracts, subscriptions, renewals, and billing data across sales and finance.
- **Administrators and office managers:** Manage customer records, payment status, reminders, templates, and billing workflows.


  ### What types of Billing software should I consider?
  When I compare G2 review themes, Billing tools are classified by how a business charges customers and how closely billing needs to connect with finance systems:

- **Invoice and payment tools:** Suited to simple invoices, payment links, reminders, customer records, and small business billing.
- **Subscription billing platforms:** Built around recurring charges, renewals, plan changes, proration, and customer billing cycles.
- **Usage-based billing systems:** Useful for metered pricing, consumption data, credits, overages, and variable customer charges.
- **Project and time billing tools:** Designed for agencies, consultants, and service teams that bill by hours, milestones, or fixed-fee work.
- **Quote-to-cash platforms:** A strong match when quotes, contracts, invoices, payments, revenue recognition, and accounting need to stay connected.


  ### What are the core features to look for in Billing software?
  When I assessed this category against G2 review themes, the features that keep billing accurate, collectible, and connected to finance came down to a few core areas:

- **Invoice generation and customization:** Teams need templates, line items, tax fields, discounts, contract details, branding, and flexible invoice layouts.
- **Recurring and usage-based billing:** Subscriptions, renewals, proration, metered usage, credits, overages, and plan changes should be manageable without manual recalculation.
- **Payment and collection controls:** Payment links, reminders, auto-pay, partial payments, refunds, customer portals, and dunning support help reduce unpaid invoices.
- **Accounting and revenue sync:** Billing data should connect with accounting, ERP, CRM, tax, and revenue recognition systems without constant exports.
- **Reporting and audit visibility:** AR aging, invoice status, cash collection, revenue reports, customer balances, and change history need clear tracking.


  ### What trends are shaping Billing software right now?
  From the G2 themes and market signals I reviewed, several shifts are making billing more complex and more connected to downstream finance work:

- **Hybrid pricing is making billing more complex:** Companies are combining subscriptions, usage charges, credits, overages, and multi-year agreements in the same billing motion.
- **Usage-based billing is moving closer to revenue recognition:** Finance teams need usage, invoicing, and recognized revenue to line up without month-end spreadsheet fixes.
- **E-invoicing is becoming a compliance requirement:** Structured invoice data, real-time tax reporting, and country-specific mandates are making invoice automation harder to treat as optional.
- **AI monetization is changing billing design:** AI products are pushing billing teams to price around usage, credits, seats, and changing cost patterns.
- **Quote-to-cash is becoming more connected:** Billing is moving closer to quoting, contracts, collections, revenue recognition, and customer account data.


  ### How should I choose Billing software?
  Looking across G2 feedback, I suggest starting with the charge type that creates the most billing work today. Service businesses should prioritize time tracking, project billing, expenses, invoice templates, and client-level reporting. Subscription or SaaS teams need stronger recurring billing, usage handling, proration, dunning, and revenue recognition support. Companies with heavier finance needs should review ERP or accounting sync, audit history, tax handling, payment status, and reporting depth. I also advise checking invoice customization, support quality, sync reliability, pricing structure, and performance because G2 reviewers often tie those details to how well billing holds up once volume grows.



---

  ## What Are the Top-Rated Billing Software Products in 2026?
### 1. [Moloni](https://www.g2.com/products/moloni/reviews)
  **Average Rating:** 4.0/5.0
  **Total Reviews:** 1
  **Product Description:** Moloni | Cloud business tools Moloni is a company that specializes in cloud-based business management software, designed to make the daily operations of small and medium-sized businesses (SMEs) easier. Created with the goal of offering simple and effective tools, Moloni has become a well-known name in Portugal, helping thousands of businesses streamline their financial and administrative tasks. Products and Services Moloni’s main product is its flexible software platform, packed with tools to help manage invoicing, sales, stock, and more. Since it’s cloud-based, you can use it from any device with internet access — giving your business the freedom to work from anywhere. Invoicing: Moloni makes invoicing simple and efficient. You can quickly create and manage invoices, credit notes, and other financial documents. It also handles recurring invoices and includes automatic tax calculations, helping you stay compliant with local rules. Stock management: With Moloni, you can keep an eye on your inventory in real time. The system lets you track products across different warehouses, set alerts for low stock, and review product performance — so you can make smart, data-driven decisions. Reports and analytics: Need to know how your business is doing? Moloni’s reporting tools give you a clear view of sales, purchases, and stock levels. These insights help you plan better and fine-tune your strategies as you go. Integrations and API: Moloni connects easily with other platforms — from online stores and payment systems to accounting software. Its API allows for smooth data sharing between Moloni and your existing tools, making daily operations even more seamless.


  #### What Are Recent G2 Reviews of Moloni?

**"[Moloni offers an intuitive interface and electronic invoicing, but its free version has limitations](https://www.g2.com/survey_responses/moloni-review-9057964)"**

**Rating:** 4.0/5.0 stars
*— Filipe C.*

[Read full review](https://www.g2.com/survey_responses/moloni-review-9057964)

---

### 2. [Moon POS](https://www.g2.com/products/moon-pos/reviews)
  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
  **Product Description:** Make your retail or restaurant outlet’s business process smooth, quick, and efficient with our POS billing software for restaurants and retail shops.


  #### What Are Recent G2 Reviews of Moon POS?

**"[Best POS for Restaurants](https://www.g2.com/survey_responses/moon-pos-review-8391602)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Restaurants*

[Read full review](https://www.g2.com/survey_responses/moon-pos-review-8391602)

---

### 3. [Mrbiller.com](https://www.g2.com/products/mrbiller-com/reviews)
  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
  **Product Description:** Mr. Biller&#39;s online invoicing software allows to create and customise invoices with the company company branding


  #### What Are Recent G2 Reviews of Mrbiller.com?

**"[Bulk Uploads of Client and Products](https://www.g2.com/survey_responses/mrbiller-com-review-4820529)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Building Materials*

[Read full review](https://www.g2.com/survey_responses/mrbiller-com-review-4820529)

---

  #### What Are G2 Users Discussing About Mrbiller.com?

- [What is Mrbiller.com used for?](https://www.g2.com/discussions/what-is-mrbiller-com-used-for)
### 4. [myfoglio](https://www.g2.com/products/myfoglio/reviews)
  **Average Rating:** 4.0/5.0
  **Total Reviews:** 1
  **Product Description:** Online Invoicing &amp; Accounting. Save time, organize your invoices and documents in one place.


  #### What Are Recent G2 Reviews of myfoglio?

**"[CSA](https://www.g2.com/survey_responses/myfoglio-review-4930533)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Accounting*

[Read full review](https://www.g2.com/survey_responses/myfoglio-review-4930533)

---

  #### What Are G2 Users Discussing About myfoglio?

- [What is myfoglio used for?](https://www.g2.com/discussions/what-is-myfoglio-used-for)
### 5. [NetMind](https://www.g2.com/products/thoma-bravo-netmind/reviews)
  **Average Rating:** 4.0/5.0
  **Total Reviews:** 1
  **Product Description:** NetMind is an Infogix fraud management system uniquely designed with a revolutionary approach that moves away from traditional profiling tools that only monitor subscriber usage. NetMind’s rule builder and behavioral analysis engines are continuously learning, monitoring and self-adapting in order to more accurately detect fraud at the very first instance of unusual behavior.


  #### What Are Recent G2 Reviews of NetMind?

**"[Identifies suspicious behavior](https://www.g2.com/survey_responses/netmind-review-9814080)"**

**Rating:** 4.0/5.0 stars
*— Reklam B.*

[Read full review](https://www.g2.com/survey_responses/netmind-review-9814080)

---

### 6. [omniBilling](https://www.g2.com/products/omnibilling/reviews)
  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
  **Product Description:** Powerful online billing software for all your Payments &amp; Recurring Billing needs. Intuitive platform enabling anyone to setup and manage one time and recurring payments with the payment gateway of your choice with no monthly fees. Deliver a world of payment options and seamless checkout experiences to your customers omniPayments is Omnibasis&#39;s Payments &amp; Recurring Billing service that enables businesses and professionals, large and small, to manage one-time or recurring payment within application. Using omniPayments, we enable businesses with the intuitive technology and tools to deploy cloud-based payment options for your application with rich feature sets that includes your favorite payment gateway integration, hosted payment pages, one-time payment and recurring subscription management, and a complete accounting ledger without the costs and challenges associated with building and maintaining your own infrastructure. Unleash the power and capabilities of an online billing software platform and invoicing software with Omnibasis. omniPayments is online billing software platforms and invoicing software with web-based tools designed to help businesses and individuals automate their billing processes with key features and capabilities. Invoicing omniPayments online billing software platform enables users to create, send and manage invoices to their customers or clients. Payment processing omniPayments offers built-in payment processing functionality that allows customers to pay invoices directly through the platform using a variety of payment methods, such as credit cards, PayPal, or bank transfers. Automatic payment reminders omniPayments allows to send automatic payment reminders to customers who have not paid their invoices on time, helping to improve cash flow. Reporting and analytics omniPayments provides detailed reporting and analytics features that allow users to track their invoice history, outstanding payments, and revenue. Customization omniPayments online billing software platform allows users to customize invoices with their own branding, logos, and colors. Integration omniPayments billing software platform is integrated with other Omnibasis business software tools such as accounting software omniBooks, omniCustomers CRM, and project management tools, streamlining the billing process. Mobile accessibility omniPayments platform has mobile apps with mobile wallet pass and mobile-responsive interface, allowing users to manage their billing on-the-go. omniPayments online billing software platform provides users with an efficient and streamlined way to manage their billing processes, saving time and improving financial management. Start with omniPayments FREE today.


  #### What Are Recent G2 Reviews of omniBilling?

**"[Easy to use payment processing and billing solution](https://www.g2.com/survey_responses/omnibilling-review-8252592)"**

**Rating:** 5.0/5.0 stars
*— Anna D.*

[Read full review](https://www.g2.com/survey_responses/omnibilling-review-8252592)

---

### 7. [OmniFund](https://www.g2.com/products/gotobilling-inc-omnifund/reviews)
  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
  **Product Description:** Automate your business payments through recurring payments, eCheck, eInvoicing, Mobile, Level III, Online bill payment and more.


  #### What Are Recent G2 Reviews of OmniFund?

**"[GoToPayment](https://www.g2.com/survey_responses/omnifund-review-696596)"**

**Rating:** 4.5/5.0 stars
*— Elizabeth C.*

[Read full review](https://www.g2.com/survey_responses/omnifund-review-696596)

---

### 8. [OneUp](https://www.g2.com/products/oneup-oneup/reviews)
  **Average Rating:** 3.5/5.0
  **Total Reviews:** 1
  **Product Description:** OneUp is an innovative business management platform designed to streamline operations for small and medium-sized businesses (SMBs. By integrating advanced AI capabilities, OneUp automates essential tasks such as accounting, invoicing, and cash flow forecasting, enabling business owners to focus more on growth and less on administrative burdens. With a presence in over 50 countries and a user base exceeding 800,000, OneUp has established itself as a trusted solution for SMBs worldwide. Key Features and Functionality: - AI-Powered Transaction Categorization: Utilizes artificial intelligence to automatically categorize bank transactions with 95% accuracy, transforming raw data into organized accounting records. - Financial Performance Reports: Generates ready-to-use financial reports, providing insights for banks, accountants, tax authorities, and business partners. - Cash Flow Forecasting: Offers automated and customizable cash flow forecasts, aiding in effective financial planning. - Invoicing System: Manages the entire invoicing process, from quotes to cash collection and sales tax tracking. - Bill Payment Management: Simplifies bill payments by allowing users to scan and pay bills efficiently. Primary Value and User Solutions: OneUp addresses the common challenges faced by SMBs in managing complex financial tasks by providing an all-in-one platform that automates and simplifies these processes. By reducing manual data entry and offering real-time financial insights, OneUp empowers business owners to make informed decisions, improve cash flow management, and enhance overall operational efficiency. This comprehensive approach not only saves time but also minimizes errors, ensuring businesses remain compliant and financially healthy.


### 9. [Orbipay EBPP](https://www.g2.com/products/orbipay-ebpp/reviews)
  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
  **Product Description:** Highly scalable and designed for businesses and financial institutions of all sizes, Orbipay Electronic Bill Presentment &amp; Payment (EBPP) is a completely configurable cloud-based billing and payments solution that’s built to adapt quickly to the changing needs of your business, your systems, and your consumers. Deliver e-bills seamlessly and accept bill or loan payments from users with easy access to the payment channels, payment types, and payment methods they expect. With more consumer options and better payment experiences, through a solution configured to your needs, you will see: Accelerated receivables Reduced operating costs Improved customer satisfaction and retention The Orbipay EBPP solution offers your customers the payment channels, payment methods, and payment options they demand. Choose to pay via: Customer Portal; Pay-by-Text; AI Chatbot; IVR; Bank Kiosk; Agent Choose their payment method: ACH; Credit (where permitted); Debit; Cash; Check; Apple Pay/Google Pay Choose their payment option: One-Time; Recurring; AutoPay



### What Do G2 Reviewers Say About Orbipay EBPP?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of Orbipay EBPP, enjoying seamless payment options and straightforward implementation.
- Users appreciate the **easy integrations** with core systems, enhancing visibility and versatility in payment options.
- Users enjoy the **easy payment options** with Orbipay EBPP, offering convenience and versatility for all transactions.
- Users value the **efficiency** of Orbipay EBPP, appreciating seamless integrations and multiple convenient payment options.
- Users appreciate the **flexibility** of Orbipay EBPP, offering diverse payment options for enhanced user experience.

  #### What Are Recent G2 Reviews of Orbipay EBPP?

**"[Alacriti has the best loan payment and payments hub solutions in the market](https://www.g2.com/survey_responses/orbipay-ebpp-review-8448645)"**

**Rating:** 5.0/5.0 stars
*— Dan J.*

[Read full review](https://www.g2.com/survey_responses/orbipay-ebpp-review-8448645)

---

### 10. [PayorCRM](https://www.g2.com/products/payorcrm/reviews)
  **Average Rating:** 4.0/5.0
  **Total Reviews:** 1
  **Product Description:** PayorCRM enables B2B electronic payments and automates collection process.


  #### What Are Recent G2 Reviews of PayorCRM?

**"[PayorCRM Streamlines Invoicing with a Client Portal and QuickBooks Sync](https://www.g2.com/survey_responses/payorcrm-review-12443747)"**

**Rating:** 4.0/5.0 stars
*— susan A.*

[Read full review](https://www.g2.com/survey_responses/payorcrm-review-12443747)

---

### 11. [PencilPay](https://www.g2.com/products/pencilpay-pencilpay/reviews)
  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
  **Product Description:** A B2B trade portal for better business.


  #### What Are Recent G2 Reviews of PencilPay?

**"[Excellent payment gateway for wholesale businesses](https://www.g2.com/survey_responses/pencilpay-review-9827903)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Information Technology and Services*

[Read full review](https://www.g2.com/survey_responses/pencilpay-review-9827903)

---

### 12. [Perfect Invoice](https://www.g2.com/products/perfect-invoice/reviews)
  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
  **Product Description:** Perfect Invoice is online invoicing software that helps you get paid on time. Email professional invoices directly to your customers.&amp;nbsp; Keep track of all invoices. Automatically send payment reminders. Easily accept credit card payments online. Create reports that help you run your business.


  #### What Are Recent G2 Reviews of Perfect Invoice?

**"[Efficient Invoicing Module : Streamline Your Billing Process with Ease](https://www.g2.com/survey_responses/perfect-invoice-review-9589445)"**

**Rating:** 5.0/5.0 stars
*— Naman M.*

[Read full review](https://www.g2.com/survey_responses/perfect-invoice-review-9589445)

---

### 13. [PHC GO](https://www.g2.com/products/phc-go/reviews)
  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
  **Product Description:** PHC GO is a complete and excellent online management software for managing your company, thought to detail to meet your business needs, with all the freedom you need to manage.


  #### What Are Recent G2 Reviews of PHC GO?

**"[very efficient](https://www.g2.com/survey_responses/phc-go-review-7905331)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Building Materials*

[Read full review](https://www.g2.com/survey_responses/phc-go-review-7905331)

---

### 14. [Pooraa](https://www.g2.com/products/pooraa/reviews)
  **Average Rating:** 4.6/5.0
  **Total Reviews:** 4
  **Product Description:** Pooraa brings to you a simple &amp; easy-to-use system that helps you manage your business better while offering a world-class ordering experience to your customers. It makes your team more productive, save money &amp; reduce people dependence


  #### What Are Recent G2 Reviews of Pooraa?

**"[Easy to use.](https://www.g2.com/survey_responses/pooraa-review-7388495)"**

**Rating:** 4.5/5.0 stars
*— Gabriela M.*

[Read full review](https://www.g2.com/survey_responses/pooraa-review-7388495)

---

**"[&quot; The symbol of Quality Assurance&quot;](https://www.g2.com/survey_responses/pooraa-review-7715428)"**

**Rating:** 4.5/5.0 stars
*— Verified User in E-Learning*

[Read full review](https://www.g2.com/survey_responses/pooraa-review-7715428)

---

### 15. [Price Table](https://www.g2.com/products/price-table/reviews)
  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
  **Product Description:** Win more customers &amp; increase retention. Mobile-friendly site trusted by Landscapers. Stand out with your own brandable customer online portal &amp; customizable pricing options. Communicate with your clients, send estimates &amp; invoices, upload rich media, visualize your sales pipeline, and organize your team in one affordable app. Fully integrate with Quickbooks and Stripe. Plans starting as low as $25/month.



### What Do G2 Reviewers Say About Price Table?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Price Table, allowing everyone in the organization to utilize it effortlessly.
- Users appreciate the **flexibility** of Price Table, enabling effortless adjustments to suit their organization&#39;s needs.
- Users appreciate the **simplicity** of Price Table, making it easy for everyone in the organization to use.

**Cons:**

- Users find the **slow performance** frustrating, especially when loading large data sets, though it is manageable.
  #### What Are Recent G2 Reviews of Price Table?

**"[Price Table has really saved me!](https://www.g2.com/survey_responses/price-table-review-10584600)"**

**Rating:** 4.5/5.0 stars
*— Yeni S.*

[Read full review](https://www.g2.com/survey_responses/price-table-review-10584600)

---

### 16. [PRISM](https://www.g2.com/products/inovaware-systesm-corporations-prism/reviews)
  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
  **Product Description:** Inovaware is an enterprise billing automation and subscription management company.


  #### What Are Recent G2 Reviews of PRISM?

**"[Flexible and Scalable Enterprise level product ](https://www.g2.com/survey_responses/prism-review-482226)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Computer Software*

[Read full review](https://www.g2.com/survey_responses/prism-review-482226)

---

### 17. [Proinvoice](https://www.g2.com/products/proinvoice-proinvoice/reviews)
  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
  **Product Description:** ProInvoice is a user-friendly digital platform that simplifies small business invoicing with effortless creation of invoices, estimates, receipts, and seamless payment integration with automatic reminders for prompt payment.


  #### What Are Recent G2 Reviews of Proinvoice?

**"[Intuitive Application](https://www.g2.com/survey_responses/proinvoice-review-9361549)"**

**Rating:** 4.5/5.0 stars
*— Chinedu O.*

[Read full review](https://www.g2.com/survey_responses/proinvoice-review-9361549)

---

### 18. [PromoSoftware](https://www.g2.com/products/promosoftware/reviews)
  **Average Rating:** 4.0/5.0
  **Total Reviews:** 1
  **Product Description:** Your all-in-one, easy to use small business software that contains the best small business tools you need to manage your business.


  #### What Are Recent G2 Reviews of PromoSoftware?

**"[Good one](https://www.g2.com/survey_responses/promosoftware-review-3676900)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Renewables &amp; Environment*

[Read full review](https://www.g2.com/survey_responses/promosoftware-review-3676900)

---

  #### What Are G2 Users Discussing About PromoSoftware?

- [What is SpinLessPlates used for?](https://www.g2.com/discussions/what-is-spinlessplates-used-for)
### 19. [RADIX IDC](https://www.g2.com/products/radix-idc/reviews)
  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
  **Product Description:** RADIX IDC delivers a cloud based solution to manage and service all of your billing needs.


  #### What Are Recent G2 Reviews of RADIX IDC?

**"[Tailor made ERP](https://www.g2.com/survey_responses/radix-idc-review-8911983)"**

**Rating:** 4.5/5.0 stars
*— Maulik D.*

[Read full review](https://www.g2.com/survey_responses/radix-idc-review-8911983)

---

### 20. [Revio](https://www.g2.com/products/revio/reviews)
  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
  **Product Description:** Revio is an Africa-focused payment orchestration platform designed to simplify and optimize the payment operations of businesses. By offering a single PCI-compliant platform and API, Revio enables merchants to access over 70 payment methods, configure routing and retry rules, and engage customers dynamically throughout the payment journey. This comprehensive approach minimizes the complexity, cost, and risk associated with payment processes, allowing businesses to reach and retain more customers effectively. Key Features and Functionality: - Unified Payments API: Connect to a diverse range of payment methods across multiple countries through a single API, facilitating quick market entry and reducing development and compliance costs. - Smart Payment Routing: Automatically route and retry transactions to reduce payment failures and fraud, optimizing transaction costs and improving success rates. - Multiple Payment Methods: Support for various payment options, including bank transfers, debit and credit cards, instant EFT, mobile money, digital wallets, USSD, and QR codes, catering to diverse customer preferences. - Automated Billing and Recovery: Implement automated dunning and customer engagement workflows, including smart retries and personalized messaging, to recover at-risk revenue and reduce customer churn. - Real-Time Analytics: Gain insights into payment failures, chargebacks, and refunds through a centralized dashboard, enabling businesses to optimize their collections strategy and improve overall payment performance. Primary Value and Problem Solved: Revio addresses the challenges posed by Africa&#39;s fragmented payment landscape, characterized by numerous payment service providers, multiple currencies, and diverse consumer payment behaviors. By consolidating various payment methods into a single platform, Revio reduces the complexity, cost, and risk of payment operations. This streamlined approach enhances payment success rates, accelerates revenue collection, and improves customer retention, ultimately empowering businesses to expand their reach and thrive in the dynamic African market.



### What Do G2 Reviewers Say About Revio?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **ease of use** of Revio, finding it simple to record and manage conversations effectively.
- Users appreciate the **ease of recording and accessing conversations** , along with excellent support for utilizing all features.
- Users value the **ease of recording and accessing conversations** , along with the helpful follow-up email feature.

**Cons:**

- Users are frustrated with the **poor notifications** system in Revio, hindering their ability to manage calls efficiently.
  #### What Are Recent G2 Reviews of Revio?

**"[G. was amazing and showed me so many things to save time](https://www.g2.com/survey_responses/revio-review-10439595)"**

**Rating:** 5.0/5.0 stars
*— CAMILLE G.*

[Read full review](https://www.g2.com/survey_responses/revio-review-10439595)

---

### 21. [SAP Billing and Revenue Innovation Management](https://www.g2.com/products/sap-billing-and-revenue-innovation-management/reviews)
  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
  **Product Description:** SAP Billing and Revenue Innovation Management helps organizations accelerate their recurring revenue initiatives whether it is adding subscriptions and usage billing or transforming to an everything-as-a-service (XaaS) business model. With the ability to automatically create highly personalized offers —such as product bundles, flexible payment methods, and special promotions— companies can maximize customer lifetime value. As volume and complexity grows, the high-performance platform can scale to meet a company’s current and future needs. With pre-integration to SAP S/4HANA Cloud and other SAP products, SAP Billing and Revenue Innovation Management offers end-to-end automation of the entire quote-to-cash process. For more information, visit www.sap.com/brim.


  #### What Are Recent G2 Reviews of SAP Billing and Revenue Innovation Management?

**"[Excellent solution for high volume usage industries](https://www.g2.com/survey_responses/sap-billing-and-revenue-innovation-management-review-5476831)"**

**Rating:** 5.0/5.0 stars
*— Ravindra S.*

[Read full review](https://www.g2.com/survey_responses/sap-billing-and-revenue-innovation-management-review-5476831)

---

  #### What Are G2 Users Discussing About SAP Billing and Revenue Innovation Management?

- [What is SAP Billing and Revenue Innovation Management used for?](https://www.g2.com/discussions/what-is-sap-billing-and-revenue-innovation-management-used-for) - 1 comment
### 22. [SCOP Digital](https://www.g2.com/products/scop-digital/reviews)
  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
  **Product Description:** Simplifies invoices and expense tracking, helping you save time and money. Create your first invoice in less than 60 seconds.


  #### What Are Recent G2 Reviews of SCOP Digital?

**"[Your go to stop-  SCOP Digital](https://www.g2.com/survey_responses/scop-digital-review-7771166)"**

**Rating:** 4.5/5.0 stars
*— Abhishek K.*

[Read full review](https://www.g2.com/survey_responses/scop-digital-review-7771166)

---

### 23. [Servicejoy](https://www.g2.com/products/servicejoy/reviews)
  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
  **Product Description:** Servicejoy was created with the sole purpose of providing a new perspective when it comes to online invoicing, one that helps small business owners, entrepreneurs and freelancers focus more on their work and creativity instead of wasting their time on accounting-related tasks. Simplicity is the key Instead of making people go through complicated interfaces and tons of records, we want to keep things simple. It’s important to have quick access to the files you need, you don’t have to search them for hours and hours. One of our main focuses is to find real-life problems that people encounter while using online invoicing software and integrating their solution into our product. We know that handling finances is very important for any business and we want to assure you that Servicejoy’s main focus is keeping that information secure and away from malicious hands. All information traveling between your browser and Servicejoy is protected from eavesdroppers with up to 256-bit SSL encryption. Helping is our passion The Servicejoy was created to make the lives of small business owners, entrepreneurs and freelancers that need to keep track of their invoices and accounting a lot brighter. Even the name our company comes from the two core values of our company: Service and Joy. We provide services that bring joy to our customers. Why do we care? We were in your shoes a few years ago and know exactly what a pain invoicing and accounting can be most of the time. We put our experience to good use and now we are proud to share our knowledge with you. Do you have a free plan? Yes, we have a free plan that allows you to invoice up to 5 active clients for free. But as you can delete and un-delete clients in your Servicejoy account, there’s potential for unlimited clients even with the free plan. If you have more clients, you can always use the 45 days trial that we placed on all accounts at your disposal. We allow you to cancel, downgrade and upgrade your subscription at any time. Can I contact you? For any inquiry, feedback or more information, call us 1-800-269-5940 or just send us a message directly from your Servicejoy account. If you are a social network user, you can also follow and interact with us on Twitter, Facebook, Google+, LinkedIn, Pinterest or Instagram.


  #### What Are Recent G2 Reviews of Servicejoy?

**"[I use Servicejoy online invoicing for my own clients. My clients, my team and I love it!](https://www.g2.com/survey_responses/servicejoy-review-24908)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Internet*

[Read full review](https://www.g2.com/survey_responses/servicejoy-review-24908)

---

  #### What Are G2 Users Discussing About Servicejoy?

- [What is Servicejoy used for?](https://www.g2.com/discussions/what-is-servicejoy-used-for)
### 24. [SimplyPayMe](https://www.g2.com/products/simplypayme/reviews)
  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
  **Product Description:** SimplyPayMe is the mobile payments solution for SMEs all over the world. We&#39;ve taken all the card payment methods you&#39;re used to seeing in the market, such as face to face, over the phone and via emailed paylinks, and put them all into a simple app you can download to your smartphone. You no longer need a bulky card reader which can break and be forgotten, instead just use your smartphone for everything. SimplyPayMe also features a sophisticated online dashboard, where you will be able to see complete customer and job lists of everyone you&#39;ve serviced or sold to. On top of that, we help your business go green and paperless by handling everything from our app such as invoicing, quotes and receipts. For larger businesses we also have team management capabilities, where you can quickly and easily invite members to take payments on your behalf, while assigning tasks and scheduling jobs with our simple drag and drop calendar. All while remaining in complete control of your team, deciding on who sees what and their level of access. SimplyPayMe lets you get back to doing what you love to do: working with customers. It’s used face to face, in the office, at home, even at foreign trade shows! There is no limit to the level of flexibility offered to small business owners via our payments infrastructure.


  #### What Are Recent G2 Reviews of SimplyPayMe?

**"[Easy to use](https://www.g2.com/survey_responses/simplypayme-review-9926727)"**

**Rating:** 5.0/5.0 stars
*— Rohit Svarna N.*

[Read full review](https://www.g2.com/survey_responses/simplypayme-review-9926727)

---

### 25. [SliQTools](https://www.g2.com/products/sliqtools/reviews)
  **Average Rating:** 3.0/5.0
  **Total Reviews:** 1
  **Product Description:** Helps you create, raise and track professional invoices, quotes and credit notes with a minimum of fuss.


  #### What Are G2 Users Discussing About SliQTools?

- [What is SliQTools used for?](https://www.g2.com/discussions/what-is-sliqtools-used-for)

    ## What Is Billing Software?
  [Accounting &amp; Finance Software](https://www.g2.com/categories/accounting-finance)
  ## What Software Categories Are Similar to Billing Software?
    - [Invoice Management Software](https://www.g2.com/categories/invoice-management)
    - [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable)
    - [Subscription Billing Software](https://www.g2.com/categories/subscription-billing)

  
---

## How Do You Choose the Right Billing Software?

### What You Should Know About Billing Software

### What is Billing Software?

Billing and invoicing software provides a range of functionality that is critical to collecting revenue, the end goal for all successful businesses. These billing solutions may vary in breadth of capabilities or target different professions and business sizes, but each offers the ability to streamline and automate the invoice and billing workflow. Collecting payments from customers can be a struggle, so improving the billing process and increasing the ease of collection to help ensure timely payments is always beneficial.

Billing software allows users to build an invoice that will eventually be sent to a customer to collect payment. Often, billing solutions offer pre-built invoice templates for users who are looking for basic, straightforward invoice layouts. They may also offer an invoice creator for companies interested in building out custom invoices, which can be branded and personalized to fit a company’s criteria. Once the invoice is built, users may choose to print and mail the invoice; however, online invoicing is more widely used in today’s business world.

Users can set invoice reminders that alert the customer that a payment due date is approaching, making sure that they are aware of what they owe and helping get ahead of the collection process. Customers can reply to payment requests on the spot, either through a payment gateway or directly through the invoice, with a variety of different payment methods. This includes credit card or other forms of electronic payments, which can be set up to recur monthly or on a subscription basis.

For project- and service-based companies, time tracking functionality is offered to record hours worked and to bill for those hours accordingly. Hourly rates can be adjusted based on the project or employee; expenses associated with said project and employee can be documented as well. Once that information is recorded, invoices can be sent and payments collected.

Billing fits into the overall accounting software ecosystem, and is just one aspect of financial management. These solutions generally integrate with other accounting, ERP, or CRM tools for greater insights and transparency into business processes. As a business grows its customer base, billing software provides one central location for all invoice and collection needs, allowing businesses to stay organized and on top of their finances and overall revenue management.

### Why Use Billing Software?

The reasons for using billing software appear simple at first; in actuality, billing solutions provide a breadth of advantages for accounting departments and businesses. The business problems that billing and invoice software solve range from basic organization of invoices, to automated collection, simpler record keeping and tracking, and even improved customer relations.

**Improved Organization –** When a business has multiple customers, it can be challenging to keep track of all invoices. That’s where billing and invoice software comes in to play. Billing solutions provide one central location for all invoices, so accountants are never scrambling to find documentation surrounding paid or unpaid bills. This billing hub ensures that businesses can better keep track of all customers and where they stand with their payments. This helps businesses improve customer relationships through the ability to routinely follow up and request payments when they are due. It also helps accounts receivable departments track all incoming finances for better overall accounting. If a business is not using a payment management system, such as a billing and invoicing software, then accounting departments will be spending hours just attempting to organize invoices, let alone make sense of them.

**Billing Automation –** Before billing automation, businesses would usually have to create invoices in a basic document creation software (such as Microsoft Word), print the invoice, and mail it to a customer. That customer would usually have to write a check and mail it back to the business. However, billing and invoice software allows users to automate this process from start to finish. Users can create invoices online and send them to customers instantly via email or a client portal. This online invoicing allows customers to then pay instantly through the application, and the business receives its money instantly. This automation saves businesses time and effort, and allows for increased tracking capabilities. The biggest business problem being solved with billing automation is attempting to eliminate late or missed payments by customers. By doing so, businesses can collect money on time and help improve revenue growth month over month, quarter over quarter, and year over year for increased valuation.

**Easier Record Keeping and Tracking –** By integrating billing and invoice software with accounting software, users can easily keep track of end-to-end accounting records. Billing software specifically tracks all expenses and records from invoice creation to the payment by the customer. This provides more transparency for businesses and allows for accurate accounting through the end of the billing cycle. These solutions also provide insights into the financial standing of customers, which is a huge benefit when customers are set up for subscription billing.

**Improved Customer Relations –** Sending prompt alerts for customers with outstanding balances is not only a good way to ensure timely payments; it is also a way to reach out and build customer relationships. One might believe that these notifications are agitating, but in reality, customers want to pay on time, so being proactive in this scenario is helpful. Additionally, client portals offer a way for accountants on both sides of the invoice to quickly converse as well as a way for companies to provide quick customer service. By staying on top of billing inquiries, businesses can maintain positive relationships with customers and receive timely payments.

### Who Uses Billing Software?

Billing and invoicing software is used by a number of different employees within an organization. The main role that utilizes billing solutions are accountants. An accountant is a broad title, but often in-house accountants are in charge of accounts payable and accounts receivable, meaning they are required to collect payments from customers. Those specifically tasked with collection may be considered billing coordinators or collection specialists. Some larger enterprises may employ billing analysts to help forecast and budget based on billing and revenue history.

For professional services, a project manager may be in charge of invoicing customers. This is done based on specific projects, how much time was spent on a project, and the hourly cost for the customer. The project manager may be tasked with working with the customer and ensuring timely payments come in, regardless of the progress of the project.

In the health care world, medical billers and coders are in charge of collected outstanding payments. This is a much more complex and regulated form of billing collection due to insurance claims and the complications included with that side of the business. For smaller, private practices, the doctor or the office administrator may be in charge of filing insurance claims and collecting payments. Other practices may outsource to medical billing services.

Small-business owners may be the ones in charge of collecting payments if the company is not large enough to have its own accounting team. Often, these users will have a small-business accounting tool that offers online invoicing and invoice templates. These solutions are built for those that do not have the expertise of accountants or collection specialists.

### Kinds of Billing Software

**Medical billing software –** [Medical billing software](https://www.g2.com/categories/medical-billing) is used by hospitals, physicians’ offices, home health care facilities, and other medical institutions to create, distribute, and manage bills and invoices for the services they provide to patients.

Due to the unique industry requirements of the medical industry, and to encourage compliance with medical privacy regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), it is recommended that medical institutions utilize [medical billing software solution](https://www.g2.com/categories/medical-billing) rather than more general billing and invoicing software that can be used across any industry. These tools offer specific functionality that is especially helpful to medical billers and coders, who need to code patient charts following treatment and initiate insurance claims.

Medical billing tools are often set up to easily integrate with other tools that are fundamental to running a hospital or medical practice, such as [EHR tools](https://www.g2.com/categories/ehr) and [medical practice management software](https://www.g2.com/categories/medical-practice-management). Medical practice management tools also often include native billing and invoicing features, eliminating the need for a standalone medical billing tool. The decision of whether to use a standalone medical billing product or a medical practice management tool depends largely on the number of physicians, patients, and procedures conducted within the practice, with mid- to large-scale offices or practices being at the level of maturity to consider a more all-encompassing tool.

**Legal billing software –** [Legal billing software](https://www.g2.com/categories/legal-billing) is a critical and foundational tool for any law firm. This software enables attorneys to calculate billable hours and generate invoices to ensure payment is being requested for services provided. Legal billing software can be used by lawyers working independently, entire law firms, or by legal departments within a larger organization.

Law firms typically bill hourly, and as such time tracking features are important to look out for in this type of billing and invoicing software. These tools provide legal-focused billing features such as retainer-fee and split-fee functionality as well as the ability to create user standards based on the job role of the person whose time is being billed. Additionally, they provide native activity coding features that align directly with the American Bar Association’s uniform task-based activity codes. Automating the uniformity of billing information helps to more easily serve clients and companies who want to track legal cost benchmarks or more closely track legal expenses. What would have been a largely manual administrative task in the past, or with more general billing tools, becomes streamlined and automated with legal billing software.

The type of legal billing software that is right for you or your business will largely depend on the type of legal operation you run. Solo practitioners, small firms, and large firms will all have varying needs when it comes to the features of legal billing and invoicing software. Legal billing features are often included in [legal practice management software](https://www.g2.com/categories/legal-practice-management), which provide tools to manage the daily operations of a law firm (including functionality for case management and client management, among other features) in addition to legal billing.

**Billing software for small businesses –** In a small business, time is one of the most valuable resources, and accounting teams could always use more of it. Small businesses often rely on a single accountant, or small team, to manage billing and invoicing, accounts payable and receivable, and balancing the company’s general ledger, among myriad other tasks to keep finances in order. [Invoicing software for small business](https://www.g2.com/categories/billing?segment=small-business)can help ease some of the strain when it comes to streamlining billing and collection processes.

To keep a small business afloat, efficient, closely monitored billing practices are a must. These tools frequently offer features for time tracking, invoice due dates and reminders, tax calculators, and more. These automations, templatized tasks, and reminders help a busy accountant who is potentially stretched thin. Invoicing software for small businesses is typically a point solution (a tool that only provides billing features), but there are also [small-business accounting tools](https://www.g2.com/categories/small-business-accounting) which introduce automations into a small business’ end-to-end financial management process, including the billing and collections process.

There are a number of free invoicing software products, or products which offer a free trial, that can be beneficial to a smaller company that is just starting out and either doesn’t know the extent of tools needed or is looking to limit expenses. These offerings are typically stripped-down versions with a heavy focus on simplicity and ease of use.

**Inventory-based billing software –** Companies that sell physical goods may want to consider purchasing an inventory-based billing software tool. As mentioned above, many billing software products are geared toward billing hours or for services. However, companies that maintain an inventory and sell goods may want to consider an inventory-based billing tool with features specific to their use case.

### Billing Software Features

Billing and invoicing software features have many benefits; however, most tie back to the simple solution that these products help minimize late or missed payments, as well as optimize and automate the overall collection process. The following are all reasons why businesses should adopt billing software:

**Invoice creation –** Billing software offers users easy and simple invoice creation, whereas prior to billing software, users were required to build out each invoice manually. Instead of this labor-intensive process, invoice templates in billing software enable fast and streamlined invoice creation. By providing pre-built invoice templates, users can quickly create an invoice to be sent off to a customer.

If one wishes to customize an invoice, they can include a variety of personalized information, such as a logo, business address, company branded colors, and any other necessary information required in the form. Additional invoice information may include receipts to prove expenses and tax rates, among other fields. Each of these customizations helps make sure a business receives all the formal information required to bill a customer.

**Online invoicing –** Prior to billing software, businesses had to not only manually create their invoices, but also send them through the mail. This would take a considerable amount of time and make collections for end of month, end of quarter, and end of year time consuming. If a business prefers to print out invoices and mail them, many products offer the ability to print; with the use of billing software, companies can instantly send over an invoice to a customer via online invoicing. This allows simultaneous invoicing to customers all over the world. Businesses can rapidly collect, because customers can submit payment directly through the invoice, no matter their location. This is particularly convenient for global businesses because billing software can record finance records in all currencies and convert to an overall total. The streamlining of the billing process is a major benefit for businesses and a key reason why companies choose billing software.

**Automated reminders –** If a lawyer or a project manager has one client, it might not be a burden to call said client and inquire about paying bills every month; for businesses with hundreds or thousands of clients, it can be a major hassle. Billing software allows users to set up automated alerts that send reminders to customers before their payments are overdue. By setting up these automated alerts for all customers, the accounting team at a company never has to worry about remembering who they have or have not bugged to pay their bills. Additionally, no one has to take the time out of their day to call up and pester a customer for money. These automated reminders help ensure that a business misses less payments from its customers.

**Estimates –** Similar to building invoices, many billing solutions allow users to build estimates through the use of pre-built templates and many customization options. The benefit of creating estimates inside billing software is that if the customer accepts the estimate, the user can turn the estimate into an invoice quickly and seamlessly, without having to recreate all the information on the invoice. By recording estimate history, businesses can track rates of acceptance and re-evaluate pricing and discounting tactics to optimize landing new business.

**Recurring billing –** For long-term customers, businesses can use billing software to set up recurring payments that automatically charge customers in an agreed-upon cadence. If customers have submitted a credit card as preferred payment, it will automatically be run by the business at each correct date. This makes it easier for both the business and customer, since they can worry less about making and receiving the payment and rely on the software to do the work for them. For businesses that use a subscription-based revenue model, these solutions are often considered subscription management software; however, there is some overlap between the two.

**Billable time tracking –** Instead of requiring users to record their billable hours in a spreadsheet or complementary solution, billing software often offers time tracking capabilities. This enables employees to record the exact hours that they work on specific projects and then bill at the rate appropriate to that service. This allows high-level insight into the project as a whole and how much it is costing the client. This functionality is used in PSA software, but offers additional project and resource management capabilities.

**Flexible billing options –** The subscription management features within billing software enhance these solutions by easily offering different pricing package for certain customers and unique billing structures. These flexible pricing options make life easier on sales teams and accountants by providing reasoning, one-off value details, and the level of discount they are providing to customers as a whole.

For professional services or project-based companies, these flexible billing options are very important. Administrators can set billing rates for specific employees or projects instead of having one standard rate across all business units. Additionally, businesses can opt to bill at certain milestones within the project, even if it is not complete. This is particularly convenient when expensing materials for the client. This flexible functionality is prevalent in PSA software.

**Payment tracking and reporting –** When a business has alerted a customer of a required payment and they still do not follow through with their contractual agreements, billing software makes it easy to understand who is lapsing. Instead of digging through spreadsheets or books to know who has and has not paid during that payment period, billing software offers payment reports to get a quick view into customers at fault. Also, these payment reports can provide insights into who has possibly overpaid their invoice and has earned a credit, or which customers require a refund.

**Revenue reporting –** Billing software can help businesses record and track revenue. Often, these solutions integrate with a CRM or accounting tool that helps track end-to-end financial details. By knowing which accounts have paid their bills and the overall financial standing of the company, businesses can build budgets, forecast, and give clear pictures into their revenue status. Billing data can feed into corporate performance management (CPM) tools to help conduct such projections.

**Client portals –** Some billing solutions offer a client portal or a forum for accountants from both parties to communicate with each other to solve problems. Different departments are also provided a centralized location to view and understand billing details. Companies can make payment information and options clear to customers through the methods indicated by the billing software product. In addition to basic communication, a client portal provides a location for customers to see their entire transaction history and any outstanding payments. If a customer needs a copy of a particular invoice or receipt, instead of submitting a request for that document, they can simply download it from their portal. This saves time for both the business and customer. This transparency is also particularly beneficial for project managers who are billing a client for specific tasks or milestones, as well as tracking expenses. The client can have exact insight into the progress of the project and what they are being charged for.

**Mobile billing –** Many billing solutions offer a mobile application so that users can send and receive invoices on the go. This is particularly helpful for service businesses, so that when a project or job is completed the employee can send an invoice immediately upon completion. By sending it from a mobile phone, the employee does not need to record the information after the fact; instead, they send the invoice and receive it on the spot. This is an invaluable time-saver for small businesses.

### Billing Software Trends

The billing software industry has not taken many progressive steps in terms of innovation in recent years; however, some basic trends in the entire software world are relative to billing and invoicing software, including cloud-based and mobile applications, as well as integrations.

In the future, billing solutions may include blockchain technology. Blockchain ledgers would help improve the speed of transactions from business to business. In addition, it would help security concerns by keeping the terms of a contract encrypted, as well as the amount of the transaction private. Blockchain may help billing users optimize ledger recordings by automating the step between billing and general ledger. The payment would be automatically put into a blockchain ledger and the information recorded. This would help improve financial close and make the life of accountants much easier at the end of months, quarters, and years.

### Potential Issues with Billing Software

Any time a company is making transactions, there also runs a risk of error. For billing and invoicing software, these errors may come in a variety of different ways.

**Failed Transactions –** One error may be a failed transaction, where the customer provides a payment but it does not go through. This may happen when the customer is light on cash or something much less concerning occurs, such as an expired credit card. Regardless, this can cause difficulties for accounting teams because they are not receiving the correct amount of funds on time.

**Discounts and Promotions –** Many billing solutions provide flexible payment options, but if these are not communicated properly, customers may pay an incorrect amount. If a sales representative has given an incorrect discount, then this may cause errors. Fortunately, billing solutions usually display how much credit a customer has in the event of overpaying.

**Automatic Billing Issues –** This is more likely to be a concern with subscription management software, but it is relevant to billing solutions as well. If a customer is signed up for automatic billing each month, but for some reason has insufficient funds in their account, then the automatic transaction would be rejected. This again becomes problematic when trying to collect funds by a certain date. Additionally, if a customer is unaware that they are enrolled in recurring billing and is subsequently charged, then they may be unhappy.

### Software and Services Related to Billing Software

There are a number of related software categories that integrate and work in tandem with billing and invoice software. [Accounting software](https://www.g2.com/categories/accounting) is the most obvious of all billing integrations. By connecting billing and accounting software, companies can improve tracking and recording practices and further automate tedious accounting tasks. Smaller companies may choose to utilize [small-business accounting software](https://www.g2.com/categories/small-business-accounting) that offers all necessary accounting functionality for smaller shops, including invoice creation and online invoicing. Additionally, [ERP systems](https://www.g2.com/categories/erp-systems) may provide billing modules within the accounting solutions offered.

[CRM](https://www.g2.com/categories/crm) systems can connect to billing solutions to provide insight into exact accounts and their billing history, as well as denote any outstanding payments they may have. This is convenient because it provides transparency across business units, aligning sales and accounting teams. Sales may also utilize [CPQ software](https://www.g2.com/categories/cpq), which can be impacted by billing in the sense that the quotes provided from a CPQ solution can be turned into an invoice. Again, this helps optimize processes for sales and accounting.

For professional service companies, connecting [time tracking](https://www.g2.com/categories/time-tracking) and billing is critical because they frequently bill hourly. Providing insights into the amount of time an employee put into a specific project and how much they earned for the company based on that time tracking is a crucial business process. Often, time and billing capabilities are combined in [professional services automation (PSA) software](https://www.g2.com/categories/professional-services-automation), which can send invoices directly from the tool.

Subscription management software offers recurring billing functionality for businesses that use a subscription model for revenue. These payments will be processed automatically. This is particularly convenient for e-commerce businesses that rely on yearly or monthly subscriptions.



    
