
What I like best about BILL is how much time it saves us. Invoices come in, get approved, and get paid all in one place, so I’m not chasing people over email or typing in bill details by hand. The sync with our accounting software is smooth, which makes month-end a lot less stressful.
On the AR side, customers can pay online easily, and the automatic reminders mean I don’t have to send those awkward follow-up emails. Overall, it’s simple to use and has made our finance work much easier.
And the increase our performance as a team whole. Review collected by and hosted on G2.com.
The main thing I dislike is the cost. Per-user pricing and transaction fees, especially for card payments, add up as we grow. I also wish the reporting and invoice templates were more customizable, since I sometimes end up exporting data to build the reports I need. Occasionally, the accounting sync needs a manual fix when something doesn’t match, and support can be slow to respond on tougher issues.
None of these are dealbreakers, but they’re worth knowing about before you commit. Review collected by and hosted on G2.com.