I’m a big fan of the Ramps feature, which lets you schedule subscription changes in advance. The interface also makes customer details very easy to manage, and I can navigate it without any trouble. Once everything is set up, it’s really easy to customize users’ subscriptions and handle recurring billing. When I've needed to have more custom options for customers, Chargebee has been flexible in its offering and its a good software for trying things out (in true startup fashion) and backtracking as needed.

The support as well has been fantastic and accessible, both the people team and the Chargebee Copilot AI which I've been really impressed by. Review collected by and hosted on G2.com.

There are some gaps I've noticed with coupons, emails, and notifications:

- I'm not able to create a limited time coupon that is single-use per customer. I can only create a limited time coupon with no redemption limit per customer. I wish there was an easier way to make coupons for a customer campaign, for example.

- There isn't a way to remove $'s from welcome emails for subscriptions. I wish invoice details could be kept separately from welcome emails.

- A notification to admins when duplicate customer profiles are created would be helpful!

- A more straightforward option for customer deposits would be great for a more customized organization like ours. Review collected by and hosted on G2.com.