G2 reviewers report that Sophos MDR excels in providing a centralized platform for monitoring and responding to threats, allowing administrators to easily review logs from a single interface. This feature is particularly appreciated for its ability to streamline incident response, as one user noted, "if any attack or virus is detected, it isolates the system." In contrast, Arctic Wolf is praised for its proactive approach, acting as an extension of the user's team and providing tools for broad visibility in their environment.
Users say that both Arctic Wolf and Sophos MDR offer strong support, with Arctic Wolf's Concierge Security Team receiving high marks for their hands-on assistance. Reviewers appreciate how this team helps identify and close security gaps, enhancing overall security posture. Sophos MDR, on the other hand, is noted for its human layer on top of software detection, providing peace of mind by ensuring that potential threats are investigated rather than just generating alerts.
Reviewers mention that Sophos MDR's ease of setup is a significant advantage, with many users highlighting the intuitive onboarding process that allows for quick implementation. Arctic Wolf, while also user-friendly, has received feedback indicating that some users may face challenges in configuration, which could impact their initial experience.
According to verified reviews, both products score similarly in terms of user satisfaction, with a star rating of 4.7. However, Sophos MDR benefits from a larger volume of reviews, which may provide a more reliable perspective on its performance. This larger user base also reflects a broader market presence, contributing to its higher overall G2 Score.
Users highlight that Arctic Wolf's proactive threat hunting capabilities are a strong point, with many appreciating the early-warning systems that help manage data flow and security alerts effectively. In comparison, Sophos MDR is recognized for its automated remediation features, which streamline the response to detected threats, making it easier for teams to maintain security without extensive manual intervention.
Reviewers note that both products provide 24/7 support, but Arctic Wolf's support is often described as more personalized, with users feeling like they have a dedicated team working alongside them. This contrasts with Sophos MDR's centralized approach, which, while effective, may lack the same level of personal engagement that some users find valuable in Arctic Wolf's service.
Pricing
Entry-Level Pricing
Arctic Wolf
No pricing available
Sophos MDR
No pricing available
Free Trial
Arctic Wolf
No trial information available
Sophos MDR
No trial information available
Ratings
Meets Requirements
9.4
217
9.4
450
Ease of Use
9.1
221
9.3
453
Ease of Setup
9.1
181
9.3
440
Ease of Admin
9.1
173
9.3
405
Quality of Support
9.4
212
9.4
446
Has the product been a good partner in doing business?
risk and risk monitoring software placed at the company's endpoints, and consolidated in easy to consume online portal dashboards.Read more
What is the best way to secure remote endpoint devices?
1 Comment
Official Response from Arctic Wolf
Hello Dave, may we follow up with you personally to share additional information? Please let me know the best way to reach you. Cheers, Liz C, Customer...Read more
What are the functions of Arctic Wolf?
1 Comment
AW
Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, Managed Cloud Monitoring and Managed Security Awareness —each...Read more
"threat response software." Threat response software typically refers to cybersecurity tools and platforms designed to detect, analyze, and respond to...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.