G2 reviewers report that Sophos MDR excels in providing a centralized management system, allowing administrators to easily review logs from a single port when any attacks or viruses are detected. This feature enhances overall security oversight and peace of mind for users.
Users say that Blackpoint Cyber's Security Operations Center (SOC) is highly responsive, often answering calls quickly during investigations. This level of support is crucial for businesses needing immediate assistance during security incidents, showcasing Blackpoint's commitment to customer service.
Reviewers mention that Sophos MDR offers a human layer on top of its software detection, ensuring that potential threats are investigated rather than just generating alerts. This proactive approach helps users feel more secure, as they know their cybersecurity is being actively monitored.
According to verified reviews, Blackpoint Cyber is praised for its effective communication and timely reporting, with users appreciating the active alerts sent via email. This feature helps keep users informed without overwhelming them, making it easier to manage security concerns.
G2 reviewers highlight that both products have similar scores for ease of use and setup, but Sophos MDR slightly edges out with a more intuitive onboarding experience. Users have noted that this makes it easier for teams to get started without extensive training.
Users report that while both products provide solid managed services, Sophos MDR's automated remediation capabilities are slightly more advanced, helping to streamline responses to threats. This can save time and resources for businesses that may not have dedicated cybersecurity staff.
Pricing
Entry-Level Pricing
Blackpoint Cyber
No pricing available
Sophos MDR
No pricing available
Free Trial
Blackpoint Cyber
No trial information available
Sophos MDR
No trial information available
Ratings
Meets Requirements
9.4
226
9.4
450
Ease of Use
9.2
228
9.3
453
Ease of Setup
9.4
217
9.3
440
Ease of Admin
9.2
215
9.3
405
Quality of Support
9.6
225
9.4
446
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