Sophos Email Reviews & Product Details

What I truly appreciate about Sophos Email Security is how effortlessly it blends protection with simplicity. The system quietly does its job in the background — filtering out spam, phishing attempts, and malicious attachments — without interrupting normal workflow. The AI-driven threat detection is remarkably accurate, and the quarantine summary emails are clear and actionable. It gives both IT and end users a sense of confidence that every message coming in or going out is being watched over intelligently. Review collected by and hosted on G2.com.

There’s not much to complain about. If I had to mention something, it would be that the initial policy setup takes a bit of planning to get right for different user groups. But once the policies are in place, it’s mostly hands-free and maintenance-free. Review collected by and hosted on G2.com.

Sophos Email Security gives us confidence that our email environment is protected from phishing, malware, and spam. I particularly like the automated threat analysis and the real-time alerts, which help us respond quickly to any suspicious activity. The quarantine management is easy for end-users to handle, and setting up domain and user-level policies was straightforward. Overall, it’s a reliable solution that runs quietly in the background without causing disruption. Review collected by and hosted on G2.com.

Sometimes the system can be a bit aggressive and flag important emails as suspicious, which requires manual review. Additionally, the reporting interface could be more modern and flexible for advanced analytics. Learning all the settings for granular control may take some time for new administrators. Review collected by and hosted on G2.com.

Sophos Email has given us peace of mind by filtering out phishing attempts, business email compromise, and spam before they even reach our inboxes. The integration with Sophos Central is seamless, and the policies are easy to set up and adapt. The biggest plus is that it works silently in the background — our users don’t even realize how much risk is being blocked daily. Review collected by and hosted on G2.com.

Honestly, there’s not much to dislike. If anything, I’d say the reporting dashboard could be a bit more user-friendly for non-technical staff, but the depth of information it provides is excellent for IT admins. Review collected by and hosted on G2.com.

I like that Sophos Email reliably blocks spam and phishing emails before they reach our users. The dashboard is easy to navigate, and we can quickly see threats and quarantined messages. It gives us peace of mind knowing our company email is well protected. Review collected by and hosted on G2.com.

Sometimes the filtering rules are a bit too strict, and a few legitimate emails end up in quarantine. It takes a little time to fine-tune the policies for different users. Other than that, it works reliably. Review collected by and hosted on G2.com.

I use Sophos Email daily as an administrator to manage our company’s email security and ensure smooth communication across all teams. What I like best is the robust spam and phishing protection, combined with intuitive management tools for monitoring threats and controlling user access. The dashboard is clear, and policies can be applied quickly across multiple accounts. Review collected by and hosted on G2.com.

The reporting interface could provide more granular insights, and occasionally, quarantined emails require manual review, which takes a bit of extra time. Review collected by and hosted on G2.com.

I appreciate how Sophos Email provides a reliable spam and phishing protection solution for our clients. Its ease of navigation and implementation makes the software user-friendly, which benefits us greatly in managing our client's email security efficiently. I find it particularly noteworthy that Sophos Email combines strong security features with a simple setup process, ensuring that we can rely on its capability to safeguard emails right from the initial deployment, with minimal hassle. It stands out for its dependability in delivering consistent results without complications, and I value the peace of mind it brings to our email protection strategy. Review collected by and hosted on G2.com.

I find Sophos Email can be a little too strict initially and requires some configuration adjustments. Review collected by and hosted on G2.com.

Sophos provides strong phishing and malware protection with a user-friendly interface. I especially like the real-time threat detection and automated quarantine notifications for users. The system is easy to maintain and works silently in the background, ensuring email safety without disrupting workflows. Review collected by and hosted on G2.com.

The platform occasionally blocks legitimate messages, and customizing reports can be a little cumbersome. Also, understanding all advanced policies requires some initial learning. Review collected by and hosted on G2.com.

It quietly does its job without creating extra work for the IT team. The spam and phishing detection is excellent, and the quarantine summaries are easy for users to understand. I also like how smoothly it integrates with Microsoft 365. Review collected by and hosted on G2.com.

Sometimes, alerts could be more detailed to help identify the exact reason an email was blocked. The interface could also load faster when checking logs. Review collected by and hosted on G2.com.

I like the AI-driven scanning and automated quarantine system. Threats are detected quickly, and the end-user experience is smooth. Setting up rules and policies is simple, and monitoring is intuitive. Review collected by and hosted on G2.com.

Some legitimate emails are occasionally flagged, and advanced reporting options could be improved. Learning the full set of features can take time for new admins. Review collected by and hosted on G2.com.

The ability to clawback emails from user's mailboxes is a useful feature. Also, the option to give certain users access to self-service options such as releasing quarantined emails is a plus. Finally, the message history section works well and is useful for tracking down emails. Review collected by and hosted on G2.com.

The product sometimes misclassifies spam and phishing as safe, though all email protection products struggle with this. The reverse of this issue can sometimes occur with safe emails, quarantining them. These two issues can be resolved over time by teaching the product what domains/senders are safe and unsafe. Directory service syncs with on prem AD and Entra can only be performed at the fastest every 6 hours. The ability to sync more often would be a plus. Review collected by and hosted on G2.com.