--- title: Snagit Reviews meta_title: 'Snagit Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 6021 reviews by the users' company size, role or industry to find out how Snagit works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 6021 scale: '5' date_modified: '2026-10-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Snagit Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Snagit, finding its intuitive interface perfect for quick and efficient documentation. (253 mentions)
Users highlight the easy editing features of Snagit, enjoying its intuitive design for clear communication. (215 mentions)
Users find the screenshot functionality of Snagit incredibly easy and impactful for documentation and presentations. (167 mentions)
Users appreciate the ease of use for screen recording with Snagit, enabling quick captures and annotations seamlessly. (157 mentions)
Users love Snagit for its intuitive features, enabling effortless communication and efficient documentation creation. (138 mentions)
Users face technical issues with Snagit, including crashes and problems with startup after rebooting. (42 mentions)
Users experience slow performance with Snagit, noting delays in processing images and videos and occasional system resource heaviness. (39 mentions)
Users often experience screenshot issues like freezing, glitches, and problems with scrolling captures, impacting usability. (38 mentions)
Users find the pricing high, especially with the subscription model, making it a tough investment. (37 mentions)
Users experience recording issues with Snagit, including glitches, capturing unwanted activity, and complicated setups. (30 mentions)

5 Pros or Advantages of Snagit

5 Cons or Disadvantages of Snagit

Snagit Reviews (6,021)

View 7 Video Reviews
Reviews

Snagit Reviews (6,021)

View 7 Video Reviews
4.7
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Tal K.
TK
Tal K.
BIM Department Manager
Small-Business (50 or fewer emp.)
"Snagit Saves Massive Time—Intuitive, Powerful Screenshots and Annotations"
5/5
What do you like best about Snagit?

Snagit has dramatically transformed the way I work. Beyond being amazing for explanations and tutorials, it’s incredibly intuitive and useful for even the smallest everyday tasks. I use it constantly to capture screenshots, annotate, highlight, and crop information instead of having to remember details or go back and search through files. The amount of time and effort it saves is hard to put into words. An absolute pleasure to use! Review collected by and hosted on G2.com.

What do you dislike about Snagit?

My biggest frustration is how Snagit manages saved captures. Images in the bottom capture tray seem to disappear over time, and captures don’t always get saved properly to my designated folder. I haven’t explored the settings in depth, so this might be something I can fix, but losing a screenshot I want to find a year later is incredibly frustrating. Personally, I’d much rather have all my captures permanently stored on my computer, even if it means using more disk space. Review collected by and hosted on G2.com.

Matt H.
MH
Matt H.
Information Technology Manager
Mid-Market (51-1000 emp.)
"Snagit - The Swiss army knife of screen and video capture."
4.5/5
What do you like best about Snagit?

While there are many ways to take screenshots or record how to videos, Snagit is my favourite solution. From delayed screenshots to recording videos demonstrating technical information, Snagit makes the job easy and professional. Snagit performs well even on machines will lower specifications and the price is reasonable given it is packed full of features. Overall, Snagit with its' clean UI is easy to use, and gets the job done. I use it at work on my PC and at home on my MacBook Pro. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

I can't think of anything specific that I dislike about Snagit. It just works for me. Review collected by and hosted on G2.com.

Sara S.
SS
Sara S.
Product Learning Enablement Manager
Mid-Market (51-1000 emp.)
"Snagit: Easy, High-Quality Captures That Save Me Time Every Day"
5/5
What do you like best about Snagit?

Snagit is incredibly easy to use, and the quality of the screenshots and video captures I get means I spend far less time editing afterward. For how inexpensive it is, it’s a no-brainer. I work in SaaS and use it every single day—whether I’m creating product images for a Help Center article, making GIFs for a product tour or marketing email, putting together graphics for a presentation deck, or simply recording my screen to show something to a colleague quickly and easily. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

My only dislike is the formatting of the Step Capture. I wish it was easier to tailor to my needs so I could more quickly generate Help Center articles by clicking through a software product. It would be insanely helpful, even if I could just train it to format the end product more closely to what I need and make it something I could copy and paste into another place while keeping the images. Would be even better if it gave me the option to turn still shots into GIFs, too. Review collected by and hosted on G2.com.

Rachel L.
RL
Rachel L.
Business Consultant
Small-Business (50 or fewer emp.)
"Snagit Makes Visual Explanations and Documentation Effortless"
4.5/5
What do you like best about Snagit?

What I like best about Snagit is how easy it makes it to capture and explain things visually. I can take a screenshot, highlight the important details, and add notes or arrows to make my point clear without writing a lengthy explanation. It’s especially helpful for creating instructions, documenting processes, and putting together presentation materials. I really appreciate having the capture and editing tools in one place. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

I don’t have any major dislikes about Snagit. Overall, I’ve been very happy with it, and there isn’t a particular drawback that stands out to me. Review collected by and hosted on G2.com.

Kirk B.
KB
Kirk B.
Director of Marketing & eCommerce
Enterprise (> 1000 emp.)
"Snagit Makes Screen Captures and Markups Fast, Easy, and High-ROI"
5/5
What do you like best about Snagit?

I love the ease of use with Snagit. Easy to quickly snap a picture or record my screen for efficient training. The performance of the app is always quick. While I don't use any integrations, I find a lot of value in being able to mark up a screenshot with exact comments, directions, and other items (like highlighting) to make a point. Onboarding was a breeze, too! Super easy to set up and get going. We use Snagit at my company a lot and have found it to be a great resource with excellent ROI for the price. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

No downsides that I can think of. Again, easy to use and I use it every day! Review collected by and hosted on G2.com.

Kelsey W.
KW
Kelsey W.
Customer Support Manager
Small-Business (50 or fewer emp.)
"The Best Tool for Fast Screenshots, Screen Recording, and Editing - Nothing Beats It!"
5/5
What do you like best about Snagit?

Snagit is the best tool for screenshots, screen recording, and editing on my computers. I use it both at home and at work, and I’ve been able to do so many things with it that help cut down the time it takes me to get tasks done at work. I highly recommend it to anyone who regularly needs to capture screenshots, make edits, or record examples directly from a computer. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

When the screenshot tool loads, there can be a little lag, but overall no big dislikes. Review collected by and hosted on G2.com.

Dustin P.
DP
Dustin P.
Operations Manager
Small-Business (50 or fewer emp.)
"Effortless and Versatile for SOP Creation"
5/5
What do you like best about Snagit?

I find Snagit easy to use, and I appreciate that it saves all of my previous work. I also like how it aligns against all platforms. Setting it up was very easy, taking minutes instead of hours. I've used it for 5 years, and my team loves it as well. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

Sometimes it opens in video mode by default, and I generally use photos more often. It would be nice if it were easier to control the default opening mode, though it may already exist and I just haven't found it. Review collected by and hosted on G2.com.

Dan R.
DR
Dan R.
Co-Founder & VP, Enterprise Solutions
Small-Business (50 or fewer emp.)
"Fast, Polished Screenshots—But Image Stitching Needs Work"
4.5/5
What do you like best about Snagit?

I like how Snagit makes it fast and easy to capture just what I need without taking a full-screen screenshot. I can delay a screenshot to catch a pop-up, mark up the image with arrows or text, and send it right away. It’s easy to use and helps me quickly grab visuals from our data, Slack messages, or emails. I also like that I can mark images up in a more flexible way that looks professional, and that using screenshots in PowerPoint works well for me. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

I find it time-consuming to put screenshots together. I have to copy one picture into another, and the spacing doesn’t always work, leaving a gray area where the pictures don’t match. It would be helpful to have a simple place to pull in and arrange images with arrows. I’d also like more quick how-to videos or help while I’m using Snagit; I have trouble figuring out the gray-out issue when I add a screen shot into another screen shot. It would be great if I could use my PowerPoint template and profiles more easily. When I upgraded, I needed support to get the software and key set up, and the transition took a while. Review collected by and hosted on G2.com.

Jenee M.
JM
Jenee M.
Chief Experience Officer
Small-Business (50 or fewer emp.)
"Easy-to-Use Screen Capture with Powerful Editing Tools"
0.5/5
What do you like best about Snagit?

I’ve used Snagit for over 15 years, almost daily. It’s easy to use, and I prefer it over Snipping Tool. I like being able to capture scrolling windows and use the built-in features that free options don’t have. It’s affordable and worth the money to me. I can add arrows or notes to screenshots, which helps me point things out or explain things easily without going back and forth in a chat room. I also like the video editing and screen capture tools, including being able to cut out parts of a screen, remove confidential information, or snip sections from training videos. Snagit is my preferred platform for video and screen captures, and the initial setup was super easy. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

No feedback here Review collected by and hosted on G2.com.

Donald T.
DT
Donald T.
Chief Medical Officer
Small-Business (50 or fewer emp.)
"Effortless, Versatile Screen Capture That Never Disrupts Your Workflow"
5/5
What do you like best about Snagit?

I like that Snagit is easy to use and versatile. It doesn’t interrupt my workflow or change the screen or material, and I haven’t found a situation where I couldn’t use it. I can capture information on my screen, whether it’s normal-sized or oversized, keep it securely, annotate it, and store it. Snagit makes it easy to comment on or archive things in their original or altered form. I no longer worry about being able to capture or archive important information wherever I find it, and I know I’ll have it forever. It’s also one of the easiest programs for me to set up and make functional. I use it to include information in emails, document on-scene occurrences and error conditions, and work with multiple writing and editing tools. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

There is nothing that I don't like about the program Review collected by and hosted on G2.com.