Top Tools at a Glance
Best for Customer follow-ups and retention workflows | User Review "Streamlined Auto Repair Workflow with AutoLeap"  KF Kayla f. Small-Business (50 or fewer emp.) | ||
Best for Fast RO-to-invoice workflow | User Review "Comprehensive Platform with Great Integrations, Needs DVI Improvements" AM Abdul M. Small-Business (50 or fewer emp.) | ||
Best for Collision estimating and claims-driven workflows | User Review "Simple and easy to use"  A Verified User Mid-Market (51-1000 emp.) | ||
Best for Easy job tracking for multi-tech shops | User Review "Effortless Data Entry and Outstanding Support" U Verified User Enterprise (> 1000 emp.) | ||
Best for Budget-friendly all-in-one shop management | User Review "It's a good application, but I wish it be even better" MH Mohammed H. Small-Business (50 or fewer emp.) | ||
Best for Quick estimates and lightweight operations | User Review "Comprehensive Tools and Outstanding Customer Service" SS Shailesh S. Small-Business (50 or fewer emp.) | ||
Best for Rapid Multi-Supplier Parts Sourcing | User Review "Parts Tech Changed the Game!" RS Ray S. Small-Business (50 or fewer emp.) | ||
Best for Modern digital inspections and approvals | User Review "Shopware" AT Ashley T. Small-Business (50 or fewer emp.) | ||
Best for OEM-grade repair procedures and diagnostics | User Review "I WOULD FIND ANOTHER SOLUTION" DF David F. Small-Business (50 or fewer emp.) | ||
Best for Inspection-to-approval customer transparency | User Review "Autoflow Helps Us Capture Every Detail During Inspections" DP Dwayne P. Small-Business (50 or fewer emp.) |
Collision estimating and claims-driven workflows
Easy job tracking for multi-tech shops
Budget-friendly all-in-one shop management
Quick estimates and lightweight operations
Buyer's Guide: Auto Repair
Read Buyer Guide in Detail
All Auto Repair Tools
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the ease of use of AutoLeap, making it simple to create tickets and manage invoices.
Users praise the amazing customer support from AutoLeap, highlighting responsiveness and knowledgeable assistance throughout their experience.
Users commend AutoLeap for its clear communication and exceptional support, enhancing overall experience and efficiency.
Users express frustration over missing features, particularly with inventory categories and invoice printing limitations.
Users find the package integration and part association limitations frustrating, impacting their efficiency and ease of use.
Users face integration issues with AutoLeap, reporting bugs and limited connectivity affecting overall productivity.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the ease of use of Tekmetric, enjoying seamless integration and efficient workflow management daily.
Users value the seamless integrations in Tekmetric, enhancing functionality and overall user experience drastically.
Users commend Tekmetric for its quick and responsive customer support, enhancing their overall experience and satisfaction.
Users find missing features in Tekmetric, particularly in inspections and mobile app capabilities, hinder their overall experience.
Users face issues with inaccurate labor times in Tekmetric, leading to potential duplication of work and lost data.
Users note insufficient information on integrated automotive specs, affecting their overall satisfaction with Tekmetric.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users praise the ease of use of Shopmonkey, highlighting its streamlined navigation and effective billing features.
Users value the effective communication features of Shopmonkey, enabling quick issue resolution and customer interaction.
Users praise the exceptional customer support of Shopmonkey, highlighting their helpfulness and quick response times.
Users find the missing features in Shopmonkey restrict functionality and complicate workflow management across fleets.
Users experience invoicing issues with Shopmonkey, including program freezes and difficulty in tracking technician productivity.
Users highlight the limited functionality of Shopmonkey, struggling with tax adjustments and essential features missing from Version 1.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users praise the seamless data exchange and integration features of AutoRepair Cloud, enhancing collaboration and efficiency across shops.
Users find AutoRepair Cloud to be very easy to use, ensuring efficient management of maintenance and repair workflows.
Users value the extensive integrations of AutoRepair Cloud, enhancing efficiency and simplifying various operational tasks.
Users find the insufficient information on maintenance and parts ordering processes quite challenging and confusing.
Users find the missing features in AutoRepair Cloud limit functionality, particularly in reporting and invoice management.
Users find the lack of Parts Tech integration frustrating, along with the complex parts order and inventory pages.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users praise ARI for its ease of use, highlighting its intuitive interface and seamless integrations for efficiency.
Users appreciate the versatile invoicing options in ARI, which streamline operations and enhance overall efficiency.
Users appreciate the user-friendly and customizable features of ARI, making service management seamless and efficient.
Users miss a feature to close ROs after payment, leading to difficulties with invoice management and history tracking.
Users find the poor navigation due to lack of keyboard shortcuts to be frustrating and time-consuming.
Users experience slow performance with ARI, especially when handling numerous invoices, leading to occasional crashes.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find PartsTech to be incredibly easy to use, streamlining parts ordering and integration with existing systems.
Users appreciate the seamless integration with Tekmetric and the convenience of viewing all vendors in one location.
Users value the setup ease of PartsTech, noting its seamless integration and time-saving features.
Users express frustration with incomplete parts management on PartsTech, facing difficulties finding all available items from vendors.
Users feel that there is insufficient information on PartsTech, leading to challenges in locating all necessary parts.
Users face inventory inaccuracies with PartsTech, as some stores misreport stock availability, causing frustration.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the ease of use of Alldata, making their tasks simpler and more manageable.
Users find that Alldata offers efficiency improvements that simplify their work and enhance productivity.
Users find Alldata to be easy to use, significantly simplifying their workflow and making life easier.
Users report access limitations due to unhelpful account management and difficulties in canceling subscriptions on time.
Users report delayed services and frustrating cancellation processes, leading to a negative overall experience with Alldata.
Users find Alldata to be expensive and frustrating, with poor customer support complicating account management and cancellations.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the clear communication capabilities of Autoflow, enhancing customer understanding of vehicle needs.
Users value the clear communication and detailed capture of vehicle inspections offered by Autoflow.
Users appreciate the enhanced customer communication capabilities offered by Autoflow, improving engagement and responsiveness.
Users report a difficult learning process that hinders them from fully utilizing Autoflow's capabilities.
Users face integration issues with Autoflow and their POS systems, impacting overall performance and satisfaction.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the organized shop management platform of Mitchell 1, enhancing procedures over traditional paper-based systems.
Users value the reliability of Mitchell 1 Automotive Repair, ensuring consistent and dependable performance in their tasks.
Users find the access limitations hinder remote management and complicate multi-location operations with Mitchell 1 Automotive Repair.
Users find payment issues frustrating, noting penalties for changes and poor customer service responsiveness.
Users find poor service management problematic, as customer support prioritizes account acquisition over effective service and support.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the efficiency of digital inspections with GaragePlug, streamlining tasks and enhancing overall accuracy.
Users find GaragePlug's ease of use valuable for automating tasks and centralizing key business information efficiently.
Users value the time-saving automation features of GaragePlug, enhancing efficiency and streamlining garage management.
Users face a difficult learning process with GaragePlug, requiring time and effort to use the software effectively.
Users face technical issues with GaragePlug, emphasizing the need for reliable internet and time to adapt to the software.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the time-saving features of AutoVitals, enhancing efficiency and reducing operational costs for their businesses.
Users praise the affordability of AutoVitals, noting its competitive pricing and exceptional value for small businesses.
Users appreciate the affordability and savings offered by AutoVitals, making it an excellent investment for small businesses.
Users note a difficult learning process, with employees taking longer than expected to master AutoVitals features.
Users note a steep learning curve with AutoVitals, with some employees taking longer to grasp all features.
Users find the limited customization in AutoVitals frustrating, particularly lack of control over reminder settings.
This description is provided by the seller.
This description is provided by the seller.
Why You Can Trust G2's Software Rankings
Learn More About Auto Repair Software
What is Auto Repair Software?
Auto repair software is built specifically to help repair shops manage their repair business by providing tools such as point of sale, vehicle history, invoicing, and estimation. An automotive repair business can also benefit from customer service features, purchase orders, accounts payable management, and inventory management, all of which are available features within auto repair software.
Positive team collaboration can be beneficial for your entire workforce, enabling real-time work order updates and more efficient scheduling capabilities. Incorporating an internal live chat function with your auto repair system helps all team members stay on the same page, which can lead to a better employee and customer experience.
Key Benefits of Auto Repair Software
- Provide customers with real-time updates on repair status
- Save unnecessary paperwork with electronic contracts
- More effectively manage inventory
- Cut down on lost time and IT costs
Why Use Auto Repair Software?
Auto repair shops are not typically known for their advanced technology. However, more and more, repair shops and maintenance shops are turning to software to organize their businesses. While the repairs are still done manually, software can be used to ensure that accurate records are maintained, all the parts needed for repairs are in stock or ordered, and that mechanics have all the information and tools they need to complete repairs. Repair shop management software can ensure that repairs run smoothly and on schedule so clients can return to the road as quickly as possible. By implementing software solutions, mechanics can save valuable time while maintaining accurate records of parts and labor to avoid invoicing mistakes.
Mobile Readiness — Mobile capabilities can assist greatly in providing estimates and vehicle updates to customers. Auto repair software with mobile apps can allow users to access and manage company information any time, provided an internet connection is available. This can cut down on time spent at the office doing invoices, as well as help your business provide excellent customer support.
Vehicle Information Scanning — Maintaining proper documentation of vehicles and parts inventory is essential when running a repair shop, especially if you have a high volume of customers on a daily basis. Many auto repair systems feature vehicle identification number (VIN) scanners, taking the errors associated with manual entry out of the equation. Once a VIN is scanned with a mobile device, the customer information is found and vehicle information populated, reducing your need for additional input. If the customer is not on file, the vehicle information can be decoded and entered into the system. This feature saves an enormous amount of time when dealing with customers and allows for optimal repair efficiency.
Customer Retention — Without customers, you have no business, so it’s important to keep customers both happy and returning. By making work easier for your mechanics and maintaining high service levels for your customers, you can ensure that you will not lose business. A mobile app to help easily perform vehicle inspections can make a customer’s visit much faster than it would be otherwise. Repair shop software can also streamline the sales process and provide a labor guide for mechanics so all work is held to the same standard.
Who Uses Auto Repair Software?
Auto repair software is used by the automotive industry within repair shops and small businesses who perform automotive repair jobs. Managers can use the software to manage their workforce and day-to-day operations. Mechanics and other workers can use the software to organize individual jobs by ensuring that they know what repairs need to be performed, what materials or parts are required, and how long the job took once it is finished.
Shop Managers —
Shop managers can use auto repair software to organize their entire shop from back office tasks such as accounting and employee management to client data and invoicing. Managers can see their current inventory, jobs in progress, and available mechanics all in one place. This helps allocate resources accurately and determine the availability to perform new jobs. Managers can also create purchase orders for parts and track those orders in order to estimate how long repairs will take. Increased organization means more jobs can be performed more quickly, increasing the volume of repairs.
Mechanics —
Mechanics can use auto repair software to see what jobs they need to perform that day, the history of the vehicle they are working on, what parts they need, and what parts are in the shop and which need to be ordered. These tools allow mechanics to work more quickly and efficiently, so they can perform more repairs in less time. Mechanics may also be able to access a database of vehicle parts and repair instructions, removing the guesswork and extra research.
Auto Repair Software Features
Cloud vs. On-Premises — In the new world of cloud computing, it is important to consider whether your auto repair software is accessible outside of the office. While the majority of inventory management, customer data entry, and appointment scheduling can be done from the shop, many in the auto repair industry may prefer to have around-the-clock accessibility. When it comes to communication with customers and staff, cloud-based products may be a better option for those on the go.
Invoicing — While many shops may already employ invoicing software, invoicing tools in auto shop management software can streamline the entire business. Especially if the tool also integrates with or contains the features of accounting software. Operations become much easier when a customer can provide a credit card and pay for their service on the spot.
Integrations — Integrations are important, as the software platform you choose will likely need to be linked to billing, accounting, POS, and/or inventory management solutions. While some auto shop software offers extended features for billing, accounting, and inventory management, many do not. While integrations may not automatically connect to the software you are already using, some integrations are easy to set up, provided the software solution is primed to connect to that type of software.
General Ledger — While financial software integrations are not guaranteed, a general ledger will help your business stay organized. In the back office, a digital general ledger ensures that all aspects of the business are accounted for and easily accessible.
