--- title: Autoflow Reviews meta\_title: 'Autoflow Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how Autoflow works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Automotive url: https://www.g2.com/categories/automotive --- # Autoflow Reviews & Product Details Since 2012, thousands of shop owners, technicians, and advisors have said goodbye to entry-level tools and prefer our best-in-class digital vehicle inspection and 2-way text messaging platform to pair perfectly with their shop management software. * * * Seller [Software Status Solutions](https://www.g2.com/sellers/software-status-solutions) Discussions [Autoflow Community](https://www.g2.com/products/autoflow/discuss) Languages Supported English Overview by Scott Horn Show More ## Pricing Pricing provided by Autoflow. ### Communication Package $199.99 1 Rooftop Per Month ### Inspection Package $249.99 1 Rooftop Per Month [ View More Pricing Information ](https://www.g2.com/products/autoflow/pricing) ## Top-Rated Alternatives [ ![Tekmetric](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tekmetric") Tekmetric 4.9/5(495) ](https://www.g2.com/products/tekmetric/reviews) [ ![AutoLeap](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AutoLeap") AutoLeap 4.8/5(750) ](https://www.g2.com/products/autoleap/reviews) [ ![Shopmonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopmonkey") Shopmonkey 4.6/5(410) ](https://www.g2.com/products/shopmonkey/reviews) [ View All Alternatives ](https://www.g2.com/products/autoflow/competitors/alternatives) ## User Insights Average based on 16 real user reviews. Implementation Time \<1 month Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Dwayne P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dwayne P.") DP Dwayne P. Owner and head of operations Small-Business (50 or fewer emp.) 10/16/2025 "Autoflow Helps Us Capture Every Detail During Inspections" 5/5 What do you like best about Autoflow? Autoflow has made it possible for us to capture every detail during inspections, which is especially helpful when we need to reference existing damages that were present at the time of check-in. Review collected by and hosted on G2.com. What do you dislike about Autoflow? At this moment, everything seems to be just right. Review collected by and hosted on G2.com. What problems is Autoflow solving and how is that benefiting you? Autoflow helps us save time by automatically repopulating inspection information from previous visits. Time saved is money earned! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dave B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave B.") DB Dave B. Small-Business (50 or fewer emp.) 3/29/2023 "Communication in the Digital World" 5/5 What do you like best about Autoflow? AUtotext (now called autoflow) is a communication platform that includes a robust system to complete digital vehicle inspections. The power of the platform is the ability to communicate clearly with customers about the needs of their vehicles. Review collected by and hosted on G2.com. What do you dislike about Autoflow? THere is a learning curve to maximize the full capabilities of the system. Review collected by and hosted on G2.com. What problems is Autoflow solving and how is that benefiting you? Enhances our ab ility and capacity to communicate with our customers who are not at the shop. This increase productivity and improves communication Review collected by and hosted on G2.com. Show More Response from Jeremy Glassco of Autoflow [Editedit](https://www.g2.com/survey_responses/autoflow-review-7882468/official_response/edit) Nice to hear, thanks for sharing all of this. We're definitely striving to lessen the steepness of that learning curve with more live training and video training options. 4/6/2023 Validated ReviewerSource: Organic ![Rich T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich T.") RT Rich T. General Manager Small-Business (50 or fewer emp.) 9/26/2023 "Above and Beyond" 5/5 What do you like best about Autoflow? Ease of integration - we are able to put predefined explainations as well as integrate videos helping our guest Review collected by and hosted on G2.com. What do you dislike about Autoflow? don't really have one yet - any time there have been concerns or issues they have been quick to respond and resolve Review collected by and hosted on G2.com. What problems is Autoflow solving and how is that benefiting you? communication to the customer - enhancing the guest experience through detailed digital visual inspections. removes the mystery from the auto repair world Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Joe G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe G.") JG Joe G. President/COO Small-Business (50 or fewer emp.) 12/7/2023 "All inclusive and user friendly" 5/5 What do you like best about Autoflow? Autoflow provides first rate support with their product. Their product includes all of the features needed to start and even row your shop. The interface is user friendly as well. Review collected by and hosted on G2.com. What do you dislike about Autoflow? I do not have any dislikes at the moment. Review collected by and hosted on G2.com. What problems is Autoflow solving and how is that benefiting you? customer communication, technician documentation, NPS ratings Review collected by and hosted on G2.com. Show More 6/9/2025 Validated ReviewerSource: Organic ![Cba O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cba O.") CO Cba O. Small-Business (50 or fewer emp.) 3/29/2023 "Great Product" 5/5 What do you like best about Autoflow? I would say if you were to ask the shop manager what I like most about the autotext.me service is how intuitive it is from a day-to-day operations standpoint. I also really enjoy how easy it is to access online training when onboarding new office/shop staff. Review collected by and hosted on G2.com. What do you dislike about Autoflow? I would just say that if any small improvements could be made, it would be from the shop flow/tech dashboard screen. It sometimes shows work still assigned even though repairs were declined. Review collected by and hosted on G2.com. What problems is Autoflow solving and how is that benefiting you? I would say that the biggest problem autotext.me is fixing for me is thru the communication lens from the customer's perspective. My guests love the pictures/videos that my technicians can create and organize. Review collected by and hosted on G2.com. Show More Response from Jeremy Glassco of Autoflow [Editedit](https://www.g2.com/survey_responses/autoflow-review-7882412/official_response/edit) Thanks for taking the time to write this, it's exciting to hear our auto repair shop software is helping with your day-to-day operations. You also bring up an interesting point about the repairs that were declined. Please take advantage of our world-class support team to get that solved. Current UserValidated ReviewerSource: Organic ![Austin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Austin M.") AM Austin M. Service Manager Small-Business (50 or fewer emp.) 6/26/2023 "Game changer" 5/5 What do you like best about Autoflow? It always us to include the customer with their repair. Helps create transparency through pictures and video Review collected by and hosted on G2.com. What do you dislike about Autoflow? Nothing, it works fantastically for us. We have been using it for years Review collected by and hosted on G2.com. What problems is Autoflow solving and how is that benefiting you? Helps bridge the gap for the tech to the customer and allows us to show them what's wrong instead of just telling them Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Gerald M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerald M.") GM Gerald M. Small-Business (50 or fewer emp.) 3/29/2023 "Daily user - Solid software" 5/5 What do you like best about Autoflow? Autotext.me (now AutoFlow) is a solid digital vehicle inspection platform. Continued improvements are evident and it appears the team at AutoFlow has more in the wings. Every software has its strengths and weaknesses - what sets AutoFlow apart is the way that they respond to user feedback and support requests. It's the people that set AutoFlow apart. Way to go team! Review collected by and hosted on G2.com. What do you dislike about Autoflow? Not really a dislike, but there are continued improvements possible in AutoFlow's integration with Protractor...looking forward to seeing how this develops. Review collected by and hosted on G2.com. What problems is Autoflow solving and how is that benefiting you? Client communication and reminders - marketing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kenny K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenny K.") KK Kenny K. Small-Business (50 or fewer emp.) 6/26/2023 "Highly recommend" 5/5 What do you like best about Autoflow? Customer interface is very good and customers love it. Review collected by and hosted on G2.com. What do you dislike about Autoflow? Have to flip between techmetric and autoflow Review collected by and hosted on G2.com. What problems is Autoflow solving and how is that benefiting you? Customer interface to show customers the issues with their vehicle. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Russ K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Russ K.") RK Russ K. Owner / franchisee Small-Business (50 or fewer emp.) 3/29/2023 "More powerful than we use" 5/5 What do you like best about Autoflow? Quick ability to text customers. Ability to have multiple inspections. Good reporting. Review collected by and hosted on G2.com. What do you dislike about Autoflow? N/A They provide enough information about how to maximize this tool, we just haven't done it yet. Review collected by and hosted on G2.com. What problems is Autoflow solving and how is that benefiting you? Quick ability to text customers so we can do a better job updating customers PROACTIVELY. Inspection form flexibility is great too. Review collected by and hosted on G2.com. Show More Response from Jeremy Glassco of Autoflow [Editedit](https://www.g2.com/survey_responses/autoflow-review-7882521/official_response/edit) Thanks so much for sharing some of your precious time to write this review. With so little time in a day, it is hard to find the time to get the most out of software, too. If you haven't already, please make sure you check out our recorded webinar and training videos, although we have unlimited live training, as well. Those videos just might be able to shortcut your training time. I recommend listening on 1.5x speed. Current UserValidated ReviewerSource: Organic ![Andrew M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew M.") AM Andrew M. General Manager Small-Business (50 or fewer emp.) 3/29/2023 "Auto flow is a great tool for our business" 5/5 What do you like best about Autoflow? They are constantly seeking feedback and looking to improve their processes. Review collected by and hosted on G2.com. What do you dislike about Autoflow? I wish there was an advanced user class to cover the fine details of the program. There are a ton of capabilities I feel we are not using. Review collected by and hosted on G2.com. What problems is Autoflow solving and how is that benefiting you? 2 way communication and a good CRM. Review collected by and hosted on G2.com. Show More Response from Jeremy Glassco of Autoflow [Editedit](https://www.g2.com/survey_responses/autoflow-review-7881554/official_response/edit) I really appreciate your kind words. You really are on to something about the advanced user class idea. I've not confirmed the rumors, but there is wind of something similar to this launching soon. Current UserValidated ReviewerSource: Organic ## Questions about Autoflow? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Autoflow ](https://www.g2.com/products/autoflow/discussions/new) GU Guest User What is autotext.me used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-autotext-me-used-for) [ View all Discussions ](https://www.g2.com/products/autoflow/discuss) ## Pricing Options Pricing provided by Autoflow. ### Communication Package $199.99 1 Rooftop Per Month ### Inspection Package $249.99 1 Rooftop Per Month ### Innovation Package $309.99 1 Rooftop Per Month [ View More Pricing Information ](https://www.g2.com/products/autoflow/pricing) ##### Categories on G2 [Auto Repair](https://www.g2.com/categories/auto-repair)[Auto Shop Management](https://www.g2.com/categories/auto-shop-management) ##### Explore More [Which sales engagement software has the best reviews](https://www.g2.com/discussions/which-sales-engagement-software-has-the-best-reviews)[Which database DevOps software solutions integrate with Jenkins, GitLab and GitHub for automated database release pipelines?](https://www.g2.com/discussions/which-database-devops-software-solutions-integrate-with-jenkins-gitlab-and-github-for-automated-database-release-pipelines)[Trading Platforms](https://www.g2.com/glossary/trading-platforms-definition) [Which automotive digital retailing tools simplify round-robin lead distribution and reduce paperless workflow complexity for dealership operations teams?](https://www.g2.com/discussions/which-automotive-digital-retailing-tools-simplify-round-robin-lead-distribution-and-reduce-paperless-workflow-complexity-for-dealership-operations-teams)[Best platforms for tracking company equipment and inventory](https://www.g2.com/discussions/best-platforms-for-tracking-company-equipment-and-inventory)[Pros and Cons Details](https://www.g2.com/products/autoflow/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)