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Autoflow Reviews & Product Details

Since 2012, thousands of shop owners, technicians, and advisors have said goodbye to entry-level tools and prefer our best-in-class digital vehicle inspection and 2-way text messaging platform to pair perfectly with their shop management software.

Seller

Software Status Solutions

Languages Supported

English

Product Description

Autoflow is a cloud-based web application that provides you with superior uptime, responsiveness, and reliability. autoflow is the collaborative tool for your automotive repair shop.

Overview by

Scott Horn

Pricing

Pricing provided by Autoflow.

Communication Package

$199.99

1 Rooftop Per Month

Inspection Package

$249.99

1 Rooftop Per Month

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Autoflow Media

Autoflow Demo - Easy to use on any device

Technicians, advisors and owners can access our cloud based platform on any device.

Autoflow Demo - Text the client your inspection

Custom text or email Unique link with your brand Mobile friendly display

Express your recommendations Give notes explaining the why Use photos and videos for added transparency

Autoflow Demo - Better than a thousand words

Markup photos Use videos to tell a story Give customers a closer look

Autoflow Reviews (16)

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Dwayne P.

Owner and head of operations

Small-Business (50 or fewer emp.)

10/16/2025

"Autoflow Helps Us Capture Every Detail During Inspections"

5/5

What do you like best about Autoflow?

Autoflow has made it possible for us to capture every detail during inspections, which is especially helpful when we need to reference existing damages that were present at the time of check-in. Review collected by and hosted on G2.com.

What do you dislike about Autoflow?

At this moment, everything seems to be just right. Review collected by and hosted on G2.com.

Dave B.

Small-Business (50 or fewer emp.)

3/29/2023

"Communication in the Digital World"

5/5

What do you like best about Autoflow?

AUtotext (now called autoflow) is a communication platform that includes a robust system to complete digital vehicle inspections. The power of the platform is the ability to communicate clearly with customers about the needs of their vehicles. Review collected by and hosted on G2.com.

What do you dislike about Autoflow?

THere is a learning curve to maximize the full capabilities of the system. Review collected by and hosted on G2.com.

Response from Jeremy Glassco of Autoflow

edit

Nice to hear, thanks for sharing all of this. We're definitely striving to lessen the steepness of that learning curve with more live training and video training options.

Rich T.

General Manager

Small-Business (50 or fewer emp.)

9/26/2023

"Above and Beyond"

5/5

What do you like best about Autoflow?

Ease of integration - we are able to put predefined explainations as well as integrate videos helping our guest Review collected by and hosted on G2.com.

What do you dislike about Autoflow?

don't really have one yet - any time there have been concerns or issues they have been quick to respond and resolve Review collected by and hosted on G2.com.

Joe G.

Small-Business (50 or fewer emp.)

12/7/2023

"All inclusive and user friendly"

5/5

What do you like best about Autoflow?

Autoflow provides first rate support with their product. Their product includes all of the features needed to start and even row your shop. The interface is user friendly as well. Review collected by and hosted on G2.com.

What do you dislike about Autoflow?

I do not have any dislikes at the moment. Review collected by and hosted on G2.com.

Cba O.

Small-Business (50 or fewer emp.)

3/29/2023

"Great Product"

5/5

What do you like best about Autoflow?

I would say if you were to ask the shop manager what I like most about the autotext.me service is how intuitive it is from a day-to-day operations standpoint. I also really enjoy how easy it is to access online training when onboarding new office/shop staff. Review collected by and hosted on G2.com.

What do you dislike about Autoflow?

I would just say that if any small improvements could be made, it would be from the shop flow/tech dashboard screen. It sometimes shows work still assigned even though repairs were declined. Review collected by and hosted on G2.com.

Response from Jeremy Glassco of Autoflow

edit

Thanks for taking the time to write this, it's exciting to hear our auto repair shop software is helping with your day-to-day operations. You also bring up an interesting point about the repairs that were declined. Please take advantage of our world-class support team to get that solved.

Austin M.

Service Manager

Small-Business (50 or fewer emp.)

6/26/2023

"Game changer"

5/5

What do you like best about Autoflow?

It always us to include the customer with their repair. Helps create transparency through pictures and video Review collected by and hosted on G2.com.

What do you dislike about Autoflow?

Nothing, it works fantastically for us. We have been using it for years Review collected by and hosted on G2.com.

Gerald M.

Small-Business (50 or fewer emp.)

3/29/2023

"Daily user - Solid software"

5/5

What do you like best about Autoflow?

Autotext.me (now AutoFlow) is a solid digital vehicle inspection platform. Continued improvements are evident and it appears the team at AutoFlow has more in the wings. Every software has its strengths and weaknesses - what sets AutoFlow apart is the way that they respond to user feedback and support requests. It's the people that set AutoFlow apart. Way to go team! Review collected by and hosted on G2.com.

What do you dislike about Autoflow?

Not really a dislike, but there are continued improvements possible in AutoFlow's integration with Protractor...looking forward to seeing how this develops. Review collected by and hosted on G2.com.

Kenny K.

Small-Business (50 or fewer emp.)

6/26/2023

"Highly recommend"

5/5

What do you like best about Autoflow?

Customer interface is very good and customers love it. Review collected by and hosted on G2.com.

What do you dislike about Autoflow?

Have to flip between techmetric and autoflow Review collected by and hosted on G2.com.

Russ K.

Owner / franchisee

Small-Business (50 or fewer emp.)

3/29/2023

"More powerful than we use"

5/5

What do you like best about Autoflow?

Quick ability to text customers. Ability to have multiple inspections. Good reporting. Review collected by and hosted on G2.com.

What do you dislike about Autoflow?

N/A They provide enough information about how to maximize this tool, we just haven't done it yet. Review collected by and hosted on G2.com.

Response from Jeremy Glassco of Autoflow

edit

Thanks so much for sharing some of your precious time to write this review. With so little time in a day, it is hard to find the time to get the most out of software, too. If you haven't already, please make sure you check out our recorded webinar and training videos, although we have unlimited live training, as well. Those videos just might be able to shortcut your training time. I recommend listening on 1.5x speed.

Andrew M.

General Manager

Small-Business (50 or fewer emp.)

3/29/2023

"Auto flow is a great tool for our business"

5/5

What do you like best about Autoflow?

They are constantly seeking feedback and looking to improve their processes. Review collected by and hosted on G2.com.

What do you dislike about Autoflow?

I wish there was an advanced user class to cover the fine details of the program. There are a ton of capabilities I feel we are not using. Review collected by and hosted on G2.com.

Response from Jeremy Glassco of Autoflow

edit

I really appreciate your kind words. You really are on to something about the advanced user class idea. I've not confirmed the rumors, but there is wind of something similar to this launching soon.