--- title: AutoVitals Reviews meta\_title: 'AutoVitals Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how AutoVitals works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Automotive url: https://www.g2.com/categories/automotive --- ### AutoVitals Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find AutoVitals to be **incredibly affordable** , offering competitive pricing and excellent value for small businesses. [(1 mentions)](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=1131818&qs=pros-and-cons#reviews) Users commend AutoVitals for its **affordability and efficiency** , significantly enhancing business profitability while saving time. [(1 mentions)](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=1131441&qs=pros-and-cons#reviews) Users find **AutoVitals easy to use** , greatly appreciating its streamlined operations and valuable automation features. [(1 mentions)](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=1131546&qs=pros-and-cons#reviews) Users value the **efficiency improvements** from AutoVitals, appreciating the time and cost savings it provides for their businesses. [(1 mentions)](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=1131559&qs=pros-and-cons#reviews) Users appreciate the **time-saving capabilities** of AutoVitals, especially with its efficient Technician Time Management feature. [(1 mentions)](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=1131837&qs=pros-and-cons#reviews) Users face a **difficult learning process** as employees struggle to grasp all the features of AutoVitals quickly. [(1 mentions)](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=1131571&qs=pros-and-cons#reviews) Users experience a **steep learning curve** , with some employees taking longer to grasp all AutoVitals features. [(1 mentions)](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=1131502&qs=pros-and-cons#reviews) Users find the **limited customization** of AutoVitals unsatisfactory, particularly regarding reminder settings for declined services. [(1 mentions)](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=2312089&qs=pros-and-cons#reviews) Users report **notification issues** with AutoVitals, particularly in setting reminders for declined services effectively. [(1 mentions)](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=2312114&qs=pros-and-cons#reviews) ### Top Pros or Advantages of AutoVitals ##### 1. Affordability Users find AutoVitals to be **incredibly affordable** , offering competitive pricing and excellent value for small businesses. [ See 1 mentions ](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=1131818&qs=pros-and-cons#reviews) See Related User Reviews ![Randy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randy H.") RH Randy H. Small-Business (50 or fewer emp.) 3.5/5 "Great bang for your buck" What do you like about AutoVitals? Ive been using Autovitals for the past few months and I'm incredibly impressed. Not only does it streamline our operations, but it also incredibly aff ##### 2. Business Profitability Users commend AutoVitals for its **affordability and efficiency** , significantly enhancing business profitability while saving time. [ See 1 mentions ](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=1131441&qs=pros-and-cons#reviews) See Related User Reviews ![Randy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randy H.") RH Randy H. Small-Business (50 or fewer emp.) 3.5/5 "Great bang for your buck" What do you like about AutoVitals? Ive been using Autovitals for the past few months and I'm incredibly impressed. Not only does it streamline our operations, but it also incredibly aff ##### 3. Ease of Use Users find **AutoVitals easy to use** , greatly appreciating its streamlined operations and valuable automation features. [ See 1 mentions ](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=1131546&qs=pros-and-cons#reviews) See Related User Reviews ![Randy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randy H.") RH Randy H. Small-Business (50 or fewer emp.) 3.5/5 "Great bang for your buck" What do you like about AutoVitals? Ive been using Autovitals for the past few months and I'm incredibly impressed. Not only does it streamline our operations, but it also incredibly aff ##### 4. Efficiency Improvement Users value the **efficiency improvements** from AutoVitals, appreciating the time and cost savings it provides for their businesses. [ See 1 mentions ](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=1131559&qs=pros-and-cons#reviews) See Related User Reviews ![Randy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randy H.") RH Randy H. Small-Business (50 or fewer emp.) 3.5/5 "Great bang for your buck" What do you like about AutoVitals? Ive been using Autovitals for the past few months and I'm incredibly impressed. Not only does it streamline our operations, but it also incredibly aff ##### 5. Time-saving Users appreciate the **time-saving capabilities** of AutoVitals, especially with its efficient Technician Time Management feature. [ See 1 mentions ](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=1131837&qs=pros-and-cons#reviews) See Related User Reviews JS Justin S. Small-Business (50 or fewer emp.) 2.5/5 "Excellent Technician Time Management" What do you like about AutoVitals? Technician Time Management is great. It's ability to calculate Etime. ### Top Cons or Disadvantages of AutoVitals ##### 1. Difficult Learning Process Users face a **difficult learning process** as employees struggle to grasp all the features of AutoVitals quickly. [ See 1 mentions ](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=1131571&qs=pros-and-cons#reviews) See Related User Reviews ![Randy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randy H.") RH Randy H. Small-Business (50 or fewer emp.) 3.5/5 "Great bang for your buck" What do you dislike about AutoVitals? Step learning curve some of my employees take longer than i think it should go learn all of the features autovitals had to offer ##### 2. Learning Curve Users experience a **steep learning curve** , with some employees taking longer to grasp all AutoVitals features. [ See 1 mentions ](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=1131502&qs=pros-and-cons#reviews) See Related User Reviews ![Randy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randy H.") RH Randy H. Small-Business (50 or fewer emp.) 3.5/5 "Great bang for your buck" What do you dislike about AutoVitals? Step learning curve some of my employees take longer than i think it should go learn all of the features autovitals had to offer ##### 3. Limited Customization Users find the **limited customization** of AutoVitals unsatisfactory, particularly regarding reminder settings for declined services. [ See 1 mentions ](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=2312089&qs=pros-and-cons#reviews) See Related User Reviews JS Justin S. Small-Business (50 or fewer emp.) 2.5/5 "Excellent Technician Time Management" What do you dislike about AutoVitals? the Autovitals CRM is not good at all. Does not allow you to set the date for a reminder of declined service ##### 4. Notification Issues Users report **notification issues** with AutoVitals, particularly in setting reminders for declined services effectively. [ See 1 mentions ](https://www.g2.com/products/autovitals/reviews?filters%5Bsentiment_snippet%5D=2312114&qs=pros-and-cons#reviews) See Related User Reviews JS Justin S. Small-Business (50 or fewer emp.) 2.5/5 "Excellent Technician Time Management" What do you dislike about AutoVitals? the Autovitals CRM is not good at all. Does not allow you to set the date for a reminder of declined service ## Top-Rated Alternatives [ ![AutoLeap](https://images.g2crowd.com/uploads/product/hd_favicon/00f308c2f9a1412e74472ead4a9f1327/autoleap.svg "AutoLeap") AutoLeap 4.8/5(750) ](https://www.g2.com/products/autoleap/reviews) [ ![Shopmonkey](https://images.g2crowd.com/uploads/product/hd_favicon/6b6a173e7dd0cd21446c70176e2a46a0/shopmonkey.svg "Shopmonkey") Shopmonkey 4.6/5(410) ](https://www.g2.com/products/shopmonkey/reviews) [ ![Tekmetric](https://images.g2crowd.com/uploads/product/hd_favicon/5ee9285bb4808dac54367783d145a0a6/tekmetric.svg "Tekmetric") Tekmetric 4.9/5(493) ](https://www.g2.com/products/tekmetric/reviews) [ View All Alternatives ](https://www.g2.com/products/autovitals/competitors/alternatives) JS Justin S. Strategic Operations Specialist Small-Business (50 or fewer emp.) 10/30/2025 "Excellent Technician Time Management" 2.5/5 What do you like best about AutoVitals? Technician Time Management is great. It's ability to calculate Etime. Review collected by and hosted on G2.com. What do you dislike about AutoVitals? the Autovitals CRM is not good at all. Does not allow you to set the date for a reminder of declined service Review collected by and hosted on G2.com. What problems is AutoVitals solving and how is that benefiting you? The technician time management is the best in the industry. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Randy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randy H.") RH Randy H. Maintenance Technician Small-Business (50 or fewer emp.) 9/17/2024 "Great bang for your buck" 3.5/5 What do you like best about AutoVitals? Ive been using Autovitals for the past few months and I'm incredibly impressed. Not only does it streamline our operations, but it also incredibly affordable. The pricing structure is competitive and the value it provides is unmatched. As a small business owner, cost is a major factor in my decision making. Auto vitals has helped me save both time and money by automating tasks and providing valuable insights into our business. I highly recommend it to any repair shop. Looking for a budget-friendly solution. Review collected by and hosted on G2.com. What do you dislike about AutoVitals? Step learning curve some of my employees take longer than i think it should go learn all of the features autovitals had to offer Review collected by and hosted on G2.com. What problems is AutoVitals solving and how is that benefiting you? Auto vitals had helped me save both time and money by automating tasks Review collected by and hosted on G2.com. Show More Response from Lauren Thunen of AutoVitals [Editedit](https://www.g2.com/survey_responses/autovitals-review-10268053/official_response/edit) Randy, we are glad to hear you have been impressed by the results you and your shop have seen with AutoVitals! If your team would like additional training on AutoVitals' features, your dedicated Customer Success Advisor is always happy to help. Thank you for taking the time to share your experience with AutoVitals. Validated ReviewerIncentivizedSource: G2 invite DR Danny R. Mid-Market (51-1000 emp.) 12/14/2023 "Great, reliable shop flow management" 4.5/5 What do you like best about AutoVitals? Easy to use, Lots of features and benifits. A great way to keep track of vehicles & technicians in the shop as well as keeping in touch with your customers. Review collected by and hosted on G2.com. What do you dislike about AutoVitals? Not fully intergrated with ROWriter. ie it can not directly read/write to the database which creates issuse with tracking technicians time ( AV never seems to match what is in ROWriter) as well as the extra load it puts on our server backing up 10 databases every 30 seconds to extract the data. Review collected by and hosted on G2.com. What problems is AutoVitals solving and how is that benefiting you? Keeping track of workflow within the shop. This allows everyone to see where the vehicle is in the service process. Tech View allows us to arrange our tech's day so the vehicles get completed in the needed order. Keeping in touch with the customers. AV allows us to keep in constant contact with the customers throughout the service process. Review collected by and hosted on G2.com. Show More Response from Lauren Thunen of AutoVitals [Editedit](https://www.g2.com/survey_responses/autovitals-review-9011996/official_response/edit) Danny, thank you for the review. We are glad that you have found AutoVitals easy to use and valuable to help you manage your technicians' workload and car count. Additionally, it is great that you and your customers appreciate the automatic vehicle status notifications. We also appreciate your feedback regarding our integration with RO Writer, as we are always looking to improve our existing 2-way integration offerings. Again, thank you for taking the time to review AutoVitals and we look forward to continuing to support your success in 2024! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LH Larry H. Small-Business (50 or fewer emp.) 12/15/2023 "AutoVitals Increases Customer Satisfaction and Improves ARO" 4.5/5 What do you like best about AutoVitals? The seamless integration with Protractor. Easy to edit inspections and inspection sheets. Great reports Review collected by and hosted on G2.com. What do you dislike about AutoVitals? Not much emphasis on new features or redevelopment over the last several years. Sometimes feels a little stale and dated. Review collected by and hosted on G2.com. What problems is AutoVitals solving and how is that benefiting you? Customers do not have time, nor do we want them hanging around the shop while their vehicle is being serviced. the inspection pictures help them understand what the issues are and why they need those systems repaired. It also sends timely appointment reminders and vehicle updates. Review collected by and hosted on G2.com. Show More Response from Lauren Thunen of AutoVitals [Editedit](https://www.g2.com/survey_responses/autovitals-review-9017091/official_response/edit) Larry, thank you for your review. We agree, that our integration with Protractor is top-notch. We are pleased to hear that the inspection sheets have been easy to edit and that your customers see the value in receiving a digital inspection. We also appreciate your feedback regarding product development. Our development team is hard at work to launch impactful updates at the end of 2023 and beginning of 2024 to address your concerns. Again, thank you for taking the time to leave us a review! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Becky F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Becky F.") BF Becky F. Small-Business (50 or fewer emp.) 12/15/2023 "Best Digital Inspection" 5/5 What do you like best about AutoVitals? The ablilty to take pictures or videos and share them digitally with your customers. Your inspections can be as basic or as detailed as you would like. Review collected by and hosted on G2.com. What do you dislike about AutoVitals? The notes have to be made in AV then updated to your POS. Review collected by and hosted on G2.com. What problems is AutoVitals solving and how is that benefiting you? They are hosting my website and offer CRM and texting services. Review collected by and hosted on G2.com. Show More Response from Lauren Thunen of AutoVitals [Editedit](https://www.g2.com/survey_responses/autovitals-review-9019702/official_response/edit) Becky, thank you for your review and for trusting AutoVitals to provide digital inspections, CRM, and web services for your shop. We look forward to continuing to support your shop's success in 2024! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BG Brian G. Small-Business (50 or fewer emp.) 12/21/2023 "Makes communicating auto repairs to customers fairly easy" 4/5 What do you like best about AutoVitals? The ability to contact customers during the whole repair process Review collected by and hosted on G2.com. What do you dislike about AutoVitals? Be nice if you could write repair orders directly through auto vitals instead of an outside thing like napa tracs and also keep parts inventory as well Review collected by and hosted on G2.com. What problems is AutoVitals solving and how is that benefiting you? Helps eliminate the customer concern of unneeded repairs Review collected by and hosted on G2.com. Show More Response from Lauren Thunen of AutoVitals [Editedit](https://www.g2.com/survey_responses/autovitals-review-9049416/official_response/edit) Brian, thank you for your review. We are glad to hear that you have found value in our customer communication tools and that they reinforce your customers' trust in your shop. We are always looking to improve our two-way integration capabilities, and your feedback is noted. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Conifer S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Conifer S.") CS Conifer S. Small-Business (50 or fewer emp.) 12/14/2023 "Helps small business repair shop run smoothly" 4/5 What do you like best about AutoVitals? Being able to share the actual inpections first hand woth customers Review collected by and hosted on G2.com. What do you dislike about AutoVitals? technical issues with tablets somtimes slows productivity Review collected by and hosted on G2.com. What problems is AutoVitals solving and how is that benefiting you? Communication issues with customers, very wasy to get the customer on board with what we are trying to communicate with them Review collected by and hosted on G2.com. Show More Response from Lauren Thunen of AutoVitals [Editedit](https://www.g2.com/survey_responses/autovitals-review-9010684/official_response/edit) Thank you Conifer for taking the time to review AutoVitals. We are thrilled to hear that sending digital inspections has improved customer satisfaction and approvals. We look forward to continuing to support your shop's success in 2024! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Gregg L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gregg L.") GL Gregg L. President Small-Business (50 or fewer emp.) 12/29/2023 "Proven Results" 4.5/5 What do you like best about AutoVitals? Using a digital inspection platform like AutoVitals provides a clear and definte status of the health of your customers vehicle. Review collected by and hosted on G2.com. What do you dislike about AutoVitals? It is a challenge to get buy-in from your staff members so consider rewarding them for quality and quanity of inspections performed on a weekly basis. Review collected by and hosted on G2.com. What problems is AutoVitals solving and how is that benefiting you? Providing clear and specific description of the health of customes vehicle with pictures helps bridge the gap of trust in our business. Review collected by and hosted on G2.com. Show More Response from Lauren Thunen of AutoVitals [Editedit](https://www.g2.com/survey_responses/autovitals-review-9071004/official_response/edit) Thank you Gregg for your review and your excellent suggestion to reward staff for inspection quality. This is a great way to get the ball rolling on implementation. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller DB dominic b. Small-Business (50 or fewer emp.) 12/14/2023 "does everything we need" 5/5 What do you like best about AutoVitals? the shopflow piece provides a easy way to see what is going on in the shop and when Review collected by and hosted on G2.com. What do you dislike about AutoVitals? it can be a bit overwhelming to learn I would like it to clock techs in as soon as they open a job ticket Review collected by and hosted on G2.com. What problems is AutoVitals solving and how is that benefiting you? keeping track of what is going on in shop Review collected by and hosted on G2.com. Show More Response from Lauren Thunen of AutoVitals [Editedit](https://www.g2.com/survey_responses/autovitals-review-9011354/official_response/edit) Dominic, thank you for reviewing AutoVitals. We are glad you are finding value in our workflow management tools to help you manage your shop's operations and car count. Additionally, thank you for your feedback regarding technician clocking in. You are correct that currently technicians need to clock in manually on the tablet before opening a repair order. Once they open a repair order on the tablet, a timer will automatically start to measure the total time spent on the entire repair order. Again, thank you for taking the time to leave a review. It is much appreciated! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller BL BOBBY L. Small-Business (50 or fewer emp.) 12/14/2023 "east to use" 4.5/5 What do you like best about AutoVitals? its pretty easy to use and navigate. the techs like it. Review collected by and hosted on G2.com. What do you dislike about AutoVitals? having to edit every inspection before it can be sent Review collected by and hosted on G2.com. What problems is AutoVitals solving and how is that benefiting you? i like the work flow but my SAs think its just another thing they have to do and dont use it much Review collected by and hosted on G2.com. Show More Response from Lauren Thunen of AutoVitals [Editedit](https://www.g2.com/survey_responses/autovitals-review-9011056/official_response/edit) Bobby, thank you for the review. We are glad that your technicians have found the inspections easy to perform and have adopted the program. Our Customer Success team is always happy to provide additional training to your service advisors to increase adoption and inspection review efficiency. Please reach out to your advisor if you would like to schedule additional training. Again, thank you for taking the time to review AutoVitals! 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