I like that ARI (Auto Repair Software) is easy to use, which is very useful in my mechanical workshop. I also appreciate the parts search function, as I don't have to look on other pages and can easily add to estimates, which greatly simplifies the billing and estimating process.
SM
Semi and Auto M.
I don’t look away from problems — I lean in. I earn respect by being calm, capable, and real when it counts.— Just showing up, figuring it out, and doing what needs to be done.
I love ARI Auto Repair Software because it is perfectly catered to what we do and has helped us move beyond the software we were trying to use before. The equipment and customer tracking are invaluable, especially when dealing with fleet accounts and customers with multiple vehicles. The client portal has been a huge hit, allowing customers to log in, see their history, set up reminders, and schedule repairs. ARI continues to grow and improve, with excellent customer service that listens and implements customer suggestions. I especially appreciate the AI features, which have made writing detailed vehicle inspections and invoices easier, saving me a lot of time. The program's layout is user-friendly, allowing me to quickly access job cards and switch between tasks effortlessly. It's fantastic software that has significantly helped my company retain customers due to the professionalism it brings.
What I like best about ARI is having the main shop tasks in one place. I can create estimates, job cards and invoices, track parts and inventory, record expenses, and keep customer and vehicle information organized. It helps me manage the day-to-day work of a small auto repair shop without using several different systems.