Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

Shopmonkey

Show rating breakdown
405 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2016

Profile Name

Star Rating

312
75
8
4
6

Shopmonkey Reviews

Review Filters
Profile Name
Star Rating
312
75
8
4
6
Verified User in Information Services
UI
Verified User in Information Services
12/11/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless Data Entry and Outstanding Support

Shopmonkey is straightforward and easy to use. The tech and customer support are excellent, and using it every week has made entering data for vehicle inspections much more convenient.
Kevin C.
KC
Kevin C.
Retail Manager
12/09/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Bruce  G.
BG
Bruce G.
08/25/2025
Validated Reviewer
Review source: Organic

Horrible customer service... Shopmonkey 2.0 is a joke... RUN from them and find something else !!

Shopmonkey 1.0 was great.... the best word I can muster to describe Shopmonkey 2.0 is "regression" added key strokes and worse functionality....CUSTOMER SERVICE is a JOKE

About

Contact

HQ Location:
Morgan Hill, California

Social

@Shopmonkeyio

What is Shopmonkey?

Shopmonkey is a cloud-based shop management software designed specifically for auto repair shops. It streamlines various operational processes, including appointment scheduling, invoicing, inventory management, and customer communication. By providing an intuitive interface and comprehensive features, Shopmonkey aims to enhance efficiency and improve the overall customer experience for automotive service providers. For more information, visit their website at https://www.shopmonkey.io.

Details

Year Founded
2016