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PhoneBurner Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

PhoneBurner Media

PhoneBurner Demo - Power Dialing - Multiply Calls and Live Conversations
Engage in human-centric dialing at high speed. Leverage our Tier 1 carrier, and engage leads live with no awkward pause or delay.
PhoneBurner Demo - ARMOR® - Spam Protection and Increased Answer Rates
Get more calls answered with carrier-level monitoring, proactive flag remediation, and cutting-edge analytics.
PhoneBurner Demo - Connections - Double-Digit Answer Rates
For pipeline to grow, you need that "hello." Get more calls answered with PhoneBurner.
PhoneBurner Demo - Workflow Automation - Custom Disposition Buttons
You talk to leads. We'll do the rest. Reduce minutes of post-call processes into a single click.
PhoneBurner Demo - Reporting - Cutting-Edge Analytics
Get the visibility you need with analytics, live call coaching, recordings, and more.
PhoneBurner Demo - Lead Management - Maximize Lead ROI
Do more with your leads with smart call lists, automatic lead distribution and 100s of integrations.
ARMOR - Spam protection & answer rate optimization
Play PhoneBurner Video
ARMOR - Spam protection & answer rate optimization
Connect Scores - Pickup probability built into your dialer
Play PhoneBurner Video
Connect Scores - Pickup probability built into your dialer
Unishippers increases agent productivity 3-4x
Play PhoneBurner Video
Unishippers increases agent productivity 3-4x
See the dialer in action
Play PhoneBurner Video
See the dialer in action
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PhoneBurner Reviews (273)

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Reviews

PhoneBurner Reviews (274)

View 1 Video Reviews
4.7
274 reviews

Pros & Cons

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LM
CEO
Small-Business (50 or fewer emp.)
"Exceptional PhoneBurner Onboarding—Meticulous, Proactive, and Seamlessly Efficient"
What do you like best about PhoneBurner?

Juliette was exceptional throughout my PhoneBurner onboarding. She is meticulous, detail-oriented, and genuinely cares about doing things the right way. She took the time to walk through every component with patience and clarity, ensuring nothing was overlooked. Beyond simply onboarding, she was proactive in offering thoughtful ideas tailored to my business model and my clients’ needs. Her depth of knowledge, responsiveness, and commitment to precision made the entire process seamless and efficient. I could not have asked for a better onboarding experience. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I wish there was a simpler way to have an agency account with less expensive seats for clients. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you so much for the 5-star review! We’re thrilled to hear about your onboarding experience with Juliette — her attention to detail, proactive approach, and genuine care for our customers truly set the standard for how we support our users. I’ll be sure to share your kind words with her.

We also appreciate your feedback around agency account structures and seat pricing. Insights like this are incredibly valuable as we continue evolving our offerings to better support agencies and their clients.

Thanks again for choosing PhoneBurner — we’re excited to support you as you streamline outbound calls and stay organized.

BG
CEO &amp; Founder of IMG Properties LLC
Small-Business (50 or fewer emp.)
"Game-Changer for My Business!"
What do you like best about PhoneBurner?

PhoneBurner has been nothing short of transformational for my team and me. From day one, it’s increased not just the quantity, but the quality of leads I’m able to convert. The software is incredibly intuitive and easy to use—no steep learning curve, just straight-up productivity.

What really sets PhoneBurner apart is how much it empowers scalability. The ability to quickly add seats as my team grows has been a game-changer, allowing me to scale my business faster than I thought possible. The built-in CRM is everything I need—clean, efficient, and designed to actually help you close more deals, not just manage contacts.

My team has thrived immensely since we made the switch. Our efficiency is through the roof, and we’re hitting numbers we used to think were out of reach.

Bottom line: Don’t sleep on PhoneBurner. If you're serious about taking your sales or outreach to the next level, this is the tool you’ve been waiting for. I’m a fan for life. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

When I first started using PhoneBurner, I ran into a bit of a hiccup importing files with a large number of data points. It was frustrating at first—but what really impressed me was how prompt, professional, and on-point the support team was.

They responded quickly, walked me through the solution step by step, and made sure everything was running smoothly. You can tell they genuinely care about their users and want you to succeed.

Since then, it’s been smooth sailing. The software is powerful, easy to use, and has made a huge difference in how efficiently I operate. And knowing I have a top-tier support team behind me just gives me even more confidence in using the platform every day.

Highly recommend—not just for the features, but for the people behind them. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for such a thoughtful review! We’re delighted PhoneBurner has helped your team scale and succeed, and we’re proud our support team could make the difference when you needed it.

Nick P.
NP
Insurance Agent
Small-Business (50 or fewer emp.)
"Exceptionally User-Friendly with Outstanding Onboarding Support"
What do you like best about PhoneBurner?

It is very user-friendly. The sales and onboarding staff make sure you are comfortable with each feature before moving on to the next. It is easy to implement the software into my daily workflow, and the automations will make moving through each call smooth. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I wish the automated emails would allow sending PDF files as email attachments Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you so much for the 5-star review! We’re thrilled to hear that PhoneBurner has been easy to adopt and that our sales and onboarding teams helped you feel confident with each feature. Making it simple to fit into your daily workflow — and helping you move smoothly through each call — is exactly what we aim for.

Regarding automated emails and PDF attachments, you may want to explore our SmartSender feature. Many customers use SmartSender to send more personalized follow-up emails and include links to PDFs or other resources, and it often ends up being a great fit for workflows like the one you described. Our support team would be happy to walk you through it if helpful.

It’s awesome to hear that PhoneBurner is helping you significantly increase your daily dials — best of luck hitting (and exceeding!) those call goals. Thanks for being part of the PhoneBurner community!

Jonathan A.
JA
"Saving Time with Stellar Support and Efficient Integration"
What do you like best about PhoneBurner?

I appreciate PhoneBurner’s responsive support team. They promptly assist us by hopping on calls and dedicating an individual support person to address our needs. The quick response to support emails, usually in under twenty minutes, is impressive. I find the platform extremely helpful in managing and organizing a large database for outbound calls. The capability to upload, manage, and process leads efficiently, along with the powerful search functionality, is invaluable. The saved search functions bring crucial data to the forefront, aiding call agents like me significantly. I value the power dialer feature that helps rotate numbers and manage their health against spam flags. Also, the ability to send emails based on call dispositions and access to email templates enhances efficiency. Using PhoneBurner has notably saved me time, which is crucial in sales. I have everything I need from PhoneBurner, and highly recommend it to others based on my positive experience. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Not much to dislike Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thanks so much for this thoughtful review — we really appreciate you taking the time to share your experience. I’m glad our support team have been responsive and helpful — we know fast, hands-on support makes a big difference. It’s wonderful to hear the platform’s upload/lead management, saved searches, and power dialer features (and spam-health rotation) are streamlining your outbound process, and that disposition-triggered emails and templates are boosting efficiency for your agents.Thank you for recommending PhoneBurner, and we look forward to continuing to provide you with stellar service!

Manzo .
M
"Effective Power Dialer, Needs UI Improvement"
What do you like best about PhoneBurner?

I find the setup of PhoneBurner to be fairly straightforward, which made the initial experience smooth and easy. I really appreciate the power dialer feature, as it is exactly what I need for my tasks. The ability to reach more contacts is incredibly beneficial, aligning perfectly with my goal to generate more sales. Using PhoneBurner, I am consequently able to enhance my efficiency. Despite only needing the power dialer, I value the fact that if it performs well, it's sufficient for my requirements. Furthermore, I have a strong inclination to recommend PhoneBurner to others who have similar needs, as it effectively addresses those key requirements. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I found the interface somewhat more complicated than it needed to be. Although it wasn't too bad, it was a little tricky to figure out how it worked. I believe that simplifying the user interface could improve the overall experience. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thanks so much for the great review! I’m really glad the power dialer is helping you reach more contacts and close more sales — that’s what PhoneBurner is all about.

We also appreciate your feedback on the interface — we’re continuously working to make things simpler and smoother, and insights like yours really help us improve.

Thanks again for the recommendation and for being part of the PhoneBurner community!

CB
Sales Representative
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Minimal Clicks, Highly Customizable Folders for Easy Follow-Ups"
What do you like best about PhoneBurner?

Minimal clicks to get to next dial. custom folders and ruled based on call dispositions. makes it very easy to organize follow ups in different buckets. very cutomizable Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

audio quality isn't always the best on calls. no setting to call only mobile numbers and skip office lines Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thanks for the great review! We’re glad PhoneBurner’s minimal-click dialing, customizable folders, and disposition-based rules are helping you move faster and stay organized with follow-ups.

We appreciate your feedback on call audio quality and number selection — that input helps us continue improving the platform. If you ever need help optimizing call quality or workflows, our support team is always happy to assist.

Thanks again for being part of the PhoneBurner community!

Nico M.
NM
Executive Assistant
Small-Business (50 or fewer emp.)
"An incredible company"
What do you like best about PhoneBurner?

They're always prompt to respond to our needs. Whether it's their support team or our success coach/contact they're always there for us. We also contributed to a Beta program which meant alot to have been included - they listen and implement the needs and concerns of their customers. We've been clients for nearly 3 years now and have never considered working with anybody else - in fact we've more than tripled the amount of seats we have active. I cannot say enough good things about them as a company and each individual person we've worked with. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

The only negative, and trust me, I had to give it serious thought, is not having a separate admin login without creating a whole new seat. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for your amazing review! We are thrilled to hear that you have had such a positive experience with our team and platform. Your feedback about the separate admin login is duly noted, and we appreciate your input. We are constantly working to improve our services and will take your suggestion into consideration for future updates.

We are grateful for your continued support over the past 3 years and are delighted to hear about the growth you have experienced using PhoneBurner. Please don't hesitate to reach out if you have any further feedback or if there is anything else we can assist you with. Thank you for being a valued customer!

Miguel L.
ML
"Efficient Calling with Minor Glitches"
What do you like best about PhoneBurner?

I appreciate PhoneBurner for enabling faster calling, which makes my work more efficient. I love the clear reception it provides, which ensures smooth communication during calls. Additionally, having everything organized within the platform allows me to keep track of calls and follow-ups effectively. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

If I'm calling Florida numbers and a few are registered out of state, like in Reno, Nevada, PhoneBurner skips them. There's no way to include them in the power dialing, so I have to call them manually. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for sharing your positive experience with PhoneBurner. We understand the frustration with out-of-state numbers being skipped but feel free to reach out to our support team who can review your setup to make sure the system is working as expected. We appreciate your input and will strive to enhance your calling experience.

Rob B.
RB
Loan Officer
Small-Business (50 or fewer emp.)
"Flawless Call Quality—The Ultimate Sales Calling Tool"
What do you like best about PhoneBurner?

Keeps me locked in while making calls. No excuses, it works flawlessly. Call quality is the highest of any internet calling service I have used. Great overall tool. The best software out there for anyone who makes sales calls. Ability now to integrate with GoHighLevel is insane. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing at all, it does everything I want it to do. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for the 5-star review! We love hearing that PhoneBurner keeps you locked in and delivering consistently high call quality — that focus and reliability are exactly what we strive for. Saving you time while helping you power through sales calls is what it’s all about.

We’re especially glad you’re enjoying the GoHighLevel integration — it’s a game changer for many teams. Thanks again for the incredible feedback and for trusting PhoneBurner as your go-to sales calling tool!

Dustin G.
DG
CEO
Small-Business (50 or fewer emp.)
"PhoneBurner Changed My Life — Literally"
What do you like best about PhoneBurner?

PhoneBurner helps me stay focused on the task at hand. The layout and customer portal are phenomenal—clean, intuitive, and easy to use. It took me literally just minutes to get started. What impressed me most was how quickly the PhoneBurner team jumped in with support to help me hit the ground running.

I’m a Systems Engineer by trade, and after years in tech, I know what it takes to build great software. After using PhoneBurner daily, I can confidently say it isn’t just great—it’s a lifeline. When my wife was diagnosed with a brain tumor and underwent surgery, I had to pivot my career and begin working from home full-time. As medical bills piled up, I needed a tool that could help me stay focused, make calls efficiently, and rebuild my income—and PhoneBurner delivered.

The fact that it was so easy to integrate into my daily routine—and that it saves me hours of time—made it possible for me to restart my career in sales, find new clients, and increase my earnings, all while still caring for my wife.

Coincidentally, I’m also a YouTuber (30k subs—nothing crazy, but I dabble), so I truly appreciate the value of PhoneBurner’s YouTube tutorials. The team didn’t just build a powerful platform—they had the foresight to back it up with top-tier onboarding content. That reflects real thoughtfulness and intelligence. They didn’t just create a tool—they created a full support system for people like me.

PhoneBurner is worth twice what it charges. I love it, I use it daily, and I can’t recommend it enough. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I wish there was an app that would help me harness phoneburners amazing tool on my phone. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you so much for sharing your incredible experience with PhoneBurner! We are thrilled to hear that our platform has been such a valuable tool for you during a challenging time. Your feedback about the need for a mobile app is duly noted, and we appreciate your suggestion. We are constantly looking for ways to improve our services and make them more accessible to our users.

If you have any further suggestions or feedback, please feel free to reach out to our support team. We are here to assist you in any way we can. Thank you for being a part of the PhoneBurner community, and we wish you continued success in your career and on YouTube!

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

5 months

Average Discount

9%

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PhoneBurner Features
Record Calls
Call Types
Personalization
Information Locater
Record Prospect Data
Notes
Daily Summary
Automated Voicemails
Preview Dialing
Progressive Dialing
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PhoneBurner