# Top 10 PhoneBurner Alternatives & Competitors **Average Rating:** 4.7/5 **Total Number of Reviews:** 287 Research alternative solutions to PhoneBurner on G2, with real user reviews on competing tools. Auto Dialer Software is a widely used technology, and many people are seeking simple, reliable software solutions with predictive dialer, whisper coaching , and progressive dialing. Other important factors to consider when researching alternatives to PhoneBurner include customer service and calls. The best overall PhoneBurner alternative is Kixie PowerCall & SMS. Other similar apps like PhoneBurner are Orum, CallTools, Five9 Intelligent Cloud Contact Center Platform, and Talkdesk. PhoneBurner alternatives can be found in [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) but may also be in [Contact Center Software](https://www.g2.com/categories/contact-center) or [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents). ## Best Paid & Free Alternatives to PhoneBurner - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - [Orum](https://www.g2.com/products/orum/reviews) - [CallTools](https://www.g2.com/products/calltools/reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) - [Close](https://www.g2.com/products/close/reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) ## Top 10 Alternatives to PhoneBurner Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how PhoneBurner stacks up to the competition, check reviews from current & previous users in industries like Financial Services, Marketing and Advertising, and Banking, and find the best product for your business. ### 1. [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) By Kixie **Average Rating:** 4.8/5 **Total Reviews:** 865 Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch. Reviewers say compared to PhoneBurner, Kixie PowerCall & SMS is: - Slower to reach roi - Easier to set up - More usable Categories in common with PhoneBurner: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [PhoneBurner vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-phoneburner) **Compare Kixie PowerCall & SMS with other alternatives:** - [Kixie PowerCall & SMS vs Orum](https://www.g2.com/compare/kixie-powercall-sms-vs-orum) - [Kixie PowerCall & SMS vs CallTools](https://www.g2.com/compare/calltools-vs-kixie-powercall-sms) - [Kixie PowerCall & SMS vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-kixie-powercall-sms) - [Kixie PowerCall & SMS vs Talkdesk](https://www.g2.com/compare/kixie-powercall-sms-vs-talkdesk) - [Kixie PowerCall & SMS vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-kixie-powercall-sms) - [Kixie PowerCall & SMS vs Koncert](https://www.g2.com/compare/kixie-powercall-sms-vs-koncert) - [Kixie PowerCall & SMS vs Close](https://www.g2.com/compare/close-vs-kixie-powercall-sms) - [Kixie PowerCall & SMS vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-kixie-powercall-sms) - [Kixie PowerCall & SMS vs Aircall](https://www.g2.com/compare/aircall-vs-kixie-powercall-sms) ### 2. [Orum](https://www.g2.com/products/orum/reviews) By Orum **Average Rating:** 4.6/5 **Total Reviews:** 809 Orum is the latest evolution in sales technology. Plug our AI into your sales process and accelerate your top of funnel with good data and more conversations. Reviewers say compared to PhoneBurner, Orum is: - Slower to reach roi - More expensive Categories in common with PhoneBurner: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [PhoneBurner vs Orum](https://www.g2.com/compare/orum-vs-phoneburner) **Compare Orum with other alternatives:** - [Orum vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-orum) - [Orum vs CallTools](https://www.g2.com/compare/calltools-vs-orum) - [Orum vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-orum) - [Orum vs Talkdesk](https://www.g2.com/compare/orum-vs-talkdesk) - [Orum vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-orum) - [Orum vs Koncert](https://www.g2.com/compare/koncert-vs-orum) - [Orum vs Close](https://www.g2.com/compare/close-vs-orum) - [Orum vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-orum) - [Orum vs Aircall](https://www.g2.com/compare/aircall-vs-orum) ### 3. [CallTools](https://www.g2.com/products/calltools/reviews) By Call Tools **Average Rating:** 4.8/5 **Total Reviews:** 76 Call Tools has developed a cloud-based contact center solution that is designed to increase contact rates and accelerate sales revenue. Our software features include multiple ways to connect with customers and prospects while making it easy to monitor your team from anywhere with an internet connection. Reviewers say compared to PhoneBurner, CallTools is: - Better at meeting requirements - Better at support - Easier to admin Categories in common with PhoneBurner: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [PhoneBurner vs CallTools](https://www.g2.com/compare/calltools-vs-phoneburner) **Compare CallTools with other alternatives:** - [CallTools vs Kixie PowerCall & SMS](https://www.g2.com/compare/calltools-vs-kixie-powercall-sms) - [CallTools vs Orum](https://www.g2.com/compare/calltools-vs-orum) - [CallTools vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/calltools-vs-five9-intelligent-cloud-contact-center-platform) - [CallTools vs Talkdesk](https://www.g2.com/compare/calltools-vs-talkdesk) - [CallTools vs JustCall](https://www.g2.com/compare/calltools-vs-saas-labs-justcall) - [CallTools vs Koncert](https://www.g2.com/compare/calltools-vs-koncert) - [CallTools vs Close](https://www.g2.com/compare/calltools-vs-close) - [CallTools vs CloudTalk](https://www.g2.com/compare/calltools-vs-cloudtalk) - [CallTools vs Aircall](https://www.g2.com/compare/aircall-vs-calltools) ### 4. [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) By Five9 **Average Rating:** 4.1/5 **Total Reviews:** 617 Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing. Reviewers say compared to PhoneBurner, Five9 Intelligent Cloud Contact Center Platform is: - Slower to reach roi - More expensive Categories in common with PhoneBurner: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps) **Compare:** [PhoneBurner vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-phoneburner) **Compare Five9 Intelligent Cloud Contact Center Platform with other alternatives:** - [Five9 Intelligent Cloud Contact Center Platform vs Kixie PowerCall & SMS](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-kixie-powercall-sms) - [Five9 Intelligent Cloud Contact Center Platform vs Orum](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-orum) - [Five9 Intelligent Cloud Contact Center Platform vs CallTools](https://www.g2.com/compare/calltools-vs-five9-intelligent-cloud-contact-center-platform) - [Five9 Intelligent Cloud Contact Center Platform vs Talkdesk](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk) - [Five9 Intelligent Cloud Contact Center Platform vs JustCall](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-saas-labs-justcall) - [Five9 Intelligent Cloud Contact Center Platform vs Koncert](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-koncert) - [Five9 Intelligent Cloud Contact Center Platform vs Close](https://www.g2.com/compare/close-vs-five9-intelligent-cloud-contact-center-platform) - [Five9 Intelligent Cloud Contact Center Platform vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-five9-intelligent-cloud-contact-center-platform) - [Five9 Intelligent Cloud Contact Center Platform vs Aircall](https://www.g2.com/compare/aircall-vs-five9-intelligent-cloud-contact-center-platform) ### 5. [Talkdesk](https://www.g2.com/products/talkdesk/reviews) By Talkdesk **Average Rating:** 4.4/5 **Total Reviews:** 2,506 Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. Reviewers say compared to PhoneBurner, Talkdesk is: - Slower to reach roi - More expensive Categories in common with PhoneBurner: [Auto Dialer](https://www.g2.com/categories/auto-dialer) **Compare:** [PhoneBurner vs Talkdesk](https://www.g2.com/compare/phoneburner-vs-talkdesk) **Compare Talkdesk with other alternatives:** - [Talkdesk vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-talkdesk) - [Talkdesk vs Orum](https://www.g2.com/compare/orum-vs-talkdesk) - [Talkdesk vs CallTools](https://www.g2.com/compare/calltools-vs-talkdesk) - [Talkdesk vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk) - [Talkdesk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk) - [Talkdesk vs Koncert](https://www.g2.com/compare/koncert-vs-talkdesk) - [Talkdesk vs Close](https://www.g2.com/compare/close-vs-talkdesk) - [Talkdesk vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-talkdesk) - [Talkdesk vs Aircall](https://www.g2.com/compare/aircall-vs-talkdesk) ### 6. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) By Saas Labs **Average Rating:** 4.3/5 **Total Reviews:** 2,387 JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries Reviewers say compared to PhoneBurner, JustCall is: - Slower to reach roi Categories in common with PhoneBurner: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [PhoneBurner vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-phoneburner) **Compare JustCall with other alternatives:** - [JustCall vs Kixie PowerCall & SMS](https://www.g2.com/compare/saas-labs-justcall-vs-kixie-powercall-sms) - [JustCall vs Orum](https://www.g2.com/compare/saas-labs-justcall-vs-orum) - [JustCall vs CallTools](https://www.g2.com/compare/calltools-vs-saas-labs-justcall) - [JustCall vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-saas-labs-justcall) - [JustCall vs Talkdesk](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk) - [JustCall vs Koncert](https://www.g2.com/compare/saas-labs-justcall-vs-koncert) - [JustCall vs Close](https://www.g2.com/compare/close-vs-saas-labs-justcall) - [JustCall vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) - [JustCall vs Aircall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall) ### 7. [Koncert](https://www.g2.com/products/koncert/reviews) By Koncert **Average Rating:** 4.6/5 **Total Reviews:** 398 Sales engagement tools that scale to meet B2B outbound sales goals: AI Power Dialer Platform with 4 sales dialers: Multi-line AI Parallel Dialer, Single-line AI power Dialer, human-powered Agent Assisted Dialer and Click-to-Dialer. Cadence software enables automated multi-channel sales outreach via phone, email, video, text and social. Our platform features includes Quick Connect, Automated Local Presence, Automated Caller ID Health, Parking Lot, Remote Coach, Virtual Sales Floor, Conversation Intelligence, CRM Integrations and Analytics. Proud partners and integrated with Salesloft, Outreach, Hubspot & Salesforce. Soc2 Type II certified. GDPR & TCPA Compliant. Reviewers say compared to PhoneBurner, Koncert is: - Slower to reach roi - Easier to do business with - More expensive Categories in common with PhoneBurner: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [Email Tracking](https://www.g2.com/categories/email-tracking), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps) **Compare:** [PhoneBurner vs Koncert](https://www.g2.com/compare/koncert-vs-phoneburner) **Compare Koncert with other alternatives:** - [Koncert vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-koncert) - [Koncert vs Orum](https://www.g2.com/compare/koncert-vs-orum) - [Koncert vs CallTools](https://www.g2.com/compare/calltools-vs-koncert) - [Koncert vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-koncert) - [Koncert vs Talkdesk](https://www.g2.com/compare/koncert-vs-talkdesk) - [Koncert vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-koncert) - [Koncert vs Close](https://www.g2.com/compare/close-vs-koncert) - [Koncert vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-koncert) - [Koncert vs Aircall](https://www.g2.com/compare/aircall-vs-koncert) ### 8. [Close](https://www.g2.com/products/close/reviews) By Close **Average Rating:** 4.7/5 **Total Reviews:** 2,045 Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry! Reviewers say compared to PhoneBurner, Close is: - Slower to reach roi - More expensive Categories in common with PhoneBurner: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [PhoneBurner vs Close](https://www.g2.com/compare/close-vs-phoneburner) **Compare Close with other alternatives:** - [Close vs Kixie PowerCall & SMS](https://www.g2.com/compare/close-vs-kixie-powercall-sms) - [Close vs Orum](https://www.g2.com/compare/close-vs-orum) - [Close vs CallTools](https://www.g2.com/compare/calltools-vs-close) - [Close vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/close-vs-five9-intelligent-cloud-contact-center-platform) - [Close vs Talkdesk](https://www.g2.com/compare/close-vs-talkdesk) - [Close vs JustCall](https://www.g2.com/compare/close-vs-saas-labs-justcall) - [Close vs Koncert](https://www.g2.com/compare/close-vs-koncert) - [Close vs CloudTalk](https://www.g2.com/compare/close-vs-cloudtalk) - [Close vs Aircall](https://www.g2.com/compare/aircall-vs-close) ### 9. [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) By CloudTalk **Average Rating:** 4.4/5 **Total Reviews:** 1,844 CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call. Reviewers say compared to PhoneBurner, CloudTalk is: - Slower to reach roi - More expensive Categories in common with PhoneBurner: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [PhoneBurner vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-phoneburner) **Compare CloudTalk with other alternatives:** - [CloudTalk vs Kixie PowerCall & SMS](https://www.g2.com/compare/cloudtalk-vs-kixie-powercall-sms) - [CloudTalk vs Orum](https://www.g2.com/compare/cloudtalk-vs-orum) - [CloudTalk vs CallTools](https://www.g2.com/compare/calltools-vs-cloudtalk) - [CloudTalk vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/cloudtalk-vs-five9-intelligent-cloud-contact-center-platform) - [CloudTalk vs Talkdesk](https://www.g2.com/compare/cloudtalk-vs-talkdesk) - [CloudTalk vs JustCall](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) - [CloudTalk vs Koncert](https://www.g2.com/compare/cloudtalk-vs-koncert) - [CloudTalk vs Close](https://www.g2.com/compare/close-vs-cloudtalk) - [CloudTalk vs Aircall](https://www.g2.com/compare/aircall-vs-cloudtalk) ### 10. [Aircall](https://www.g2.com/products/aircall/reviews) By Aircall **Average Rating:** 4.4/5 **Total Reviews:** 1,604 Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more. Reviewers say compared to PhoneBurner, Aircall is: - Slower to reach roi Categories in common with PhoneBurner: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [PhoneBurner vs Aircall](https://www.g2.com/compare/aircall-vs-phoneburner) **Compare Aircall with other alternatives:** - [Aircall vs Kixie PowerCall & SMS](https://www.g2.com/compare/aircall-vs-kixie-powercall-sms) - [Aircall vs Orum](https://www.g2.com/compare/aircall-vs-orum) - [Aircall vs CallTools](https://www.g2.com/compare/aircall-vs-calltools) - [Aircall vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/aircall-vs-five9-intelligent-cloud-contact-center-platform) - [Aircall vs Talkdesk](https://www.g2.com/compare/aircall-vs-talkdesk) - [Aircall vs JustCall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall) - [Aircall vs Koncert](https://www.g2.com/compare/aircall-vs-koncert) - [Aircall vs Close](https://www.g2.com/compare/aircall-vs-close) - [Aircall vs CloudTalk](https://www.g2.com/compare/aircall-vs-cloudtalk) --- ## PhoneBurner Alternatives FAQs ### What are the best alternatives to PhoneBurner? The best alternatives to PhoneBurner include [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) (4.8/5 with 865 reviews), [Orum](https://www.g2.com/products/orum/reviews) (4.6/5 with 800 reviews), and [CallTools](https://www.g2.com/products/calltools/reviews) (4.8/5 with 76 reviews). These platforms excel in ease of use, customer support, and advanced dialing features such as parallel dialing and AI-driven automation. They also offer seamless CRM integrations and multi-channel communication capabilities, enhancing outreach efficiency beyond PhoneBurner's offerings. ### What features do alternatives offer that PhoneBurner does not? Alternatives to PhoneBurner offer advanced Voice Activity Detection, a feature not available natively in PhoneBurner. Additionally, some alternatives provide enhanced email functionalities such as Email Categorization, Notifications, and Open Rates, which PhoneBurner lacks. ### Which Auto Dialer tools do reviewers recommend instead of PhoneBurner? Reviewers consistently recommend [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) for its superior customer support (53 mentions), ease of use (56 mentions), and innovative features like ConnectionBoost and AI-powered local presence. [Orum](https://www.g2.com/products/orum/reviews) is praised for dramatically increasing dialing efficiency, with 288 mentions of ease of use and 255 mentions of efficiency, alongside AI coaching and parallel dialing capabilities. [CallTools](https://www.g2.com/products/calltools/reviews) is highlighted for its intuitive interface, excellent customer support, and rapid deployment, making it a strong alternative for businesses seeking reliable auto dialer solutions. These tools are favored for boosting call volume, improving connect rates, and providing robust CRM integrations, making them top recommendations over PhoneBurner. ### How does PhoneBurner compare to Kixie PowerCall & SMS? According to G2 data, [PhoneBurner](https://www.g2.com/products/phoneburner/reviews) and [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) both have high user satisfaction with average ratings of 4.7/5 from 285 reviews and 4.8/5 from 865 reviews respectively. PhoneBurner scores slightly higher in "Better at Meeting Requirements" (9.4 vs 9.3) and "Easier to Admin" (9.2 vs 9.1), while Kixie leads by 0.1 points in "Easier to Set Up" (9.2 vs 9.1). Both products share equal scores in "More Usable" (9.3) and "Better at Support" (9.6). PhoneBurner holds a 0.4-point advantage in "Easier to Do Business With" (9.6 vs 9.2). Feature-wise, Kixie PowerCall & SMS offers Voice Activity Detection features not available in PhoneBurner. User reviews highlight PhoneBurner's strengths in time-saving (25 mentions), ease of use (21 mentions), efficiency (14 mentions), and customer support (12 mentions). Kixie is praised for ease of use (56 mentions), helpfulness (55 mentions), customer support (53 mentions), and automation (34 mentions). PhoneBurner users emphasize its CRM integration and onboarding ease, while Kixie users value its multi-line power dialer, SMS integration, local presence dialing, and seamless CRM integration. PhoneBurner excels in single-line power dialing with a focus on CRM integration and onboarding support, making it ideal for users prioritizing streamlined call management and support. Kixie PowerCall & SMS stands out with multi-line dialing, SMS capabilities, and advanced automation features, appealing to teams seeking higher call volumes and integrated texting within one platform. ### Why do users choose Kixie PowerCall & SMS over PhoneBurner? Users choose [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) over PhoneBurner primarily for its multi-line power dialer capability, which allows dialing multiple numbers simultaneously, significantly boosting productivity. Kixie's SMS integration enables users to send automated text follow-ups directly within the platform, enhancing communication efficiency. The local presence dialing feature improves pickup rates by displaying local area codes, which users report as a game changer for connection rates. Kixie also offers seamless CRM integration with automatic logging of calls and texts, reducing manual data entry and streamlining workflows. Users frequently praise Kixie's responsive and knowledgeable customer support, as well as its ease of setup and use, with 56 mentions of ease of use and 53 mentions of customer support. The platform's automation features and connection boost tools contribute to increased call volume and talk time, making it a preferred choice for sales teams aiming for scalability and efficiency. Additionally, Kixie's voice activity detection and parallel dialing features provide advanced dialing automation not found in PhoneBurner. These capabilities, combined with positive user sentiment around reliability and integration, make Kixie the favored option for teams requiring high-volume outbound calling with integrated SMS and robust automation. ## Explore Articles - [Affordable session replay services for medium-sized ecommerce sites](https://www.g2.com/discussions/affordable-session-replay-services-for-medium-sized-ecommerce-sites) - [What is the top-rated note-taking software for professional use?](https://www.g2.com/discussions/what-is-the-top-rated-note-taking-software-for-professional-use) - [Digital Marketing Services in New York](https://www.g2.com/categories/digital-marketing/locations/new-york-ny-us) - [What are the best tools for collaborative demand planning across departments?](https://www.g2.com/discussions/what-are-the-best-tools-for-collaborative-demand-planning-across-departments) - [Affordable sales compensation software for startups](https://www.g2.com/discussions/what-is-the-most-affordable-sales-compensation-software-for-startups) - [What platform integrates IT alerting with monitoring systems?](https://www.g2.com/discussions/what-platform-integrates-it-alerting-with-monitoring-systems) ## Spotlight Categories - [Third Party & Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management) - [CRM Software](https://www.g2.com/categories/crm) - [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)