Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch.
Orum is the latest evolution in sales technology. Plug our AI into your sales process and accelerate your top of funnel with good data and more conversations.
Call Tools has developed a cloud-based contact center solution that is designed to increase contact rates and accelerate sales revenue. Our software features include multiple ways to connect with customers and prospects while making it easy to monitor your team from anywhere with an internet connection.
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry!
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Sales engagement tools that scale to meet B2B outbound sales goals: AI Power Dialer Platform with 4 sales dialers: Multi-line AI Parallel Dialer, Single-line AI power Dialer, human-powered Agent Assisted Dialer and Click-to-Dialer. Cadence software enables automated multi-channel sales outreach via phone, email, video, text and social. Our platform features includes Quick Connect, Automated Local Presence, Automated Caller ID Health, Parking Lot, Remote Coach, Virtual Sales Floor, Conversation Intelligence, CRM Integrations and Analytics. Proud partners and integrated with Salesloft, Outreach, Hubspot & Salesforce. Soc2 Type II certified. GDPR & TCPA Compliant.
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
According to G2 data, PhoneBurner and Kixie PowerCall & SMS both have high user satisfaction with average ratings of 4.7/5 from 285 reviews and 4.8/5 from 865 reviews respectively. PhoneBurner scores slightly higher in "Better at Meeting Requirements" (9.4 vs 9.3) and "Easier to Admin" (9.2 vs 9.1), while Kixie leads by 0.1 points in "Easier to Set Up" (9.2 vs 9.1). Both products share equal scores in "More Usable" (9.3) and "Better at Support" (9.6). PhoneBurner holds a 0.4-point advantage in "Easier to Do Business With" (9.6 vs 9.2). Feature-wise, Kixie PowerCall & SMS offers Voice Activity Detection features not available in PhoneBurner. User reviews highlight PhoneBurner's strengths in time-saving (25 mentions), ease of use (21 mentions), efficiency (14 mentions), and customer support (12 mentions). Kixie is praised for ease of use (56 mentions), helpfulness (55 mentions), customer support (53 mentions), and automation (34 mentions). PhoneBurner users emphasize its CRM integration and onboarding ease, while Kixie users value its multi-line power dialer, SMS integration, local presence dialing, and seamless CRM integration. PhoneBurner excels in single-line power dialing with a focus on CRM integration and onboarding support, making it ideal for users prioritizing streamlined call management and support. Kixie PowerCall & SMS stands out with multi-line dialing, SMS capabilities, and advanced automation features, appealing to teams seeking higher call volumes and integrated texting within one platform.
The best alternatives to PhoneBurner include Kixie PowerCall & SMS (4.8/5 with 865 reviews), Orum (4.6/5 with 800 reviews), and CallTools (4.8/5 with 76 reviews). These platforms excel in ease of use, customer support, and advanced dialing features such as parallel dialing and AI-driven automation. They also offer seamless CRM integrations and multi-channel communication capabilities, enhancing outreach efficiency beyond PhoneBurner's offerings.
Alternatives to PhoneBurner offer advanced Voice Activity Detection, a feature not available natively in PhoneBurner. Additionally, some alternatives provide enhanced email functionalities such as Email Categorization, Notifications, and Open Rates, which PhoneBurner lacks.
Reviewers consistently recommend Kixie PowerCall & SMS for its superior customer support (53 mentions), ease of use (56 mentions), and innovative features like ConnectionBoost and AI-powered local presence. Orum is praised for dramatically increasing dialing efficiency, with 288 mentions of ease of use and 255 mentions of efficiency, alongside AI coaching and parallel dialing capabilities. CallTools is highlighted for its intuitive interface, excellent customer support, and rapid deployment, making it a strong alternative for businesses seeking reliable auto dialer solutions. These tools are favored for boosting call volume, improving connect rates, and providing robust CRM integrations, making them top recommendations over PhoneBurner.
Users choose Kixie PowerCall & SMS over PhoneBurner primarily for its multi-line power dialer capability, which allows dialing multiple numbers simultaneously, significantly boosting productivity. Kixie's SMS integration enables users to send automated text follow-ups directly within the platform, enhancing communication efficiency. The local presence dialing feature improves pickup rates by displaying local area codes, which users report as a game changer for connection rates. Kixie also offers seamless CRM integration with automatic logging of calls and texts, reducing manual data entry and streamlining workflows. Users frequently praise Kixie's responsive and knowledgeable customer support, as well as its ease of setup and use, with 56 mentions of ease of use and 53 mentions of customer support. The platform's automation features and connection boost tools contribute to increased call volume and talk time, making it a preferred choice for sales teams aiming for scalability and efficiency. Additionally, Kixie's voice activity detection and parallel dialing features provide advanced dialing automation not found in PhoneBurner. These capabilities, combined with positive user sentiment around reliability and integration, make Kixie the favored option for teams requiring high-volume outbound calling with integrated SMS and robust automation.