# Best-rated experience management service for tech companies

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">While browsing tools in the <a class="a a--md" elv="true" href="https://www.g2.com/categories/experience-management">experience management software category</a> on G2, I found that platforms like <strong>Qualtrics</strong>, <strong>Medallia</strong>, and <strong>SurveyMonkey</strong> are best rated among tech companies looking to improve both customer and employee experience. Here are 7 experience management services that stand out:</p><ol>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/qualtrics-strategy-research/reviews"><strong>Qualtrics</strong></a> – offers advanced survey tools and analytics to track customer, product, brand, and employee experiences. It’s ideal for scaling tech teams that want data-driven insights to drive decisions.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/medallia-customer-experience/reviews"><strong>Medallia</strong></a> – captures feedback across channels like web, mobile, and in-app to help tech companies understand what users think in real time. Its AI-powered analytics are especially useful for spotting trends early.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/surveymonkey/reviews"><strong>SurveyMonkey</strong></a> – is easy to use and offers quick survey creation for internal or external feedback. It’s great for tech startups needing fast answers without complexity.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews"><strong>InMoment</strong> </a>– helps companies combine customer feedback, employee input, and behavioral data into one platform. It's useful for aligning product and support teams around the user experience.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/alchemer-survey/reviews"><strong>Alchemer</strong></a> – gives tech companies advanced survey features and the flexibility to customize data collection, workflows, and dashboards.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/zonka-feedback/reviews"><strong>Zonka Feedback</strong></a> – a lightweight tool that helps startups collect and act on real-time feedback through web, email, or mobile channels. It’s especially easy to set up for product and support teams.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/customergauge/reviews"><strong>CustomerGauge</strong></a> – combines experience tracking with revenue data so tech companies can tie NPS and other metrics directly to business outcomes. It’s ideal for B2B tech environments.</li>
</ol><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">What do you think? Based on your experience, are there any other platforms that should be on this list for tech companies? I’d love to hear what the G2 community recommends. Thanks!</p>

##### Post Metadata
- Posted at: about 1 year ago
- Author title: Industry Analyst
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;&lt;a href=&quot;https://www.g2.com/products/hubspot-service-hub/reviews&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;Hubspot Service Hub&lt;/a&gt; is also a popular choice and excels at CRM and CEM. Let me know if I should update my list and add this among the choices.&lt;/p&gt;

##### Comment Metadata
- Posted at: about 1 year ago
- Author title: Industry Analyst





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