PhoneBurner Reviews & Product Details

PhoneBurner Overview

What is PhoneBurner?

PhoneBurner is a Power Dialer and Sales Acceleration platform for sales teams of all sizes. Our cloud-based software helps sales agents increase calls, callbacks and live conversations up to 400% - by streamlining time-consuming processes and automating post-call workflows. Dialing. Emailing. Contact Management. Lead Distribution. Reporting. It's all here. Powering millions of calls for thousands of clients every month. Available to try for free, without a credit card. - Power dial up to 80 contacts per hour - No connection delays. Period. - Nothing to install. Start dialing in minutes. - Drop voicemails in one click (no waiting for the beep) - Send one click emails based on all resutls - Track email opens, link clicks, & attachment views - Manage, tag, categorize, sort leads with ease - Custom disposition sets automate pipeline management - Record calls - Transfer calls - Get advanced reporting and agent analytics - Dial from local area codes with Local ID - Retarget leads with ads around the web, Facebook, and Twitter - Automatically and intelligently distribute leads to your team Use our included CRM or integrate with Salesforce, Hubspot, Zapier, or custom integrations through our API.

PhoneBurner Details
Languages Supported
English
Product Description

We built sales professionals a better dialing system.

How do you position yourself against your competitors?

PhoneBurner is for SMBs who need powerful dialing and sales acceleration features, without having to invest a ton of time and money to get up and running. Our platform is easy to use out-of-the-box, yet it's highly customizable to fit any workflow or sales process. We earn our clients' business month after month. There are no setup fees. No contracts. And we offer a no credit card free trial, so anyone can experience the merits of our platform firsthand.


Seller Details
Seller
PhoneBurner, Inc.
Company Website
Year Founded
2008
HQ Location
Ladera Ranch, CA
Twitter
@PhoneBurner
14,551 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®

Overview Provided by:
Show More

PhoneBurner Videos

PhoneBurner Screenshots

Answer a few questions to help the PhoneBurner community
Have you used PhoneBurner before?
Yes

PhoneBurner Reviews

Write a Review
Filter reviews
LinkedIn®
Connections
Popular Mentions
Showing 1 PhoneBurner review
Popular Mentions
Showing 1 review
Filter Reviews
Filter Reviews
Sort by
Ratings (1)
Company Size
User Role
For Category
All Industries
Region
Already have PhoneBurner?
Write a Review
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Nothing. At first, I was excited to have a dialer for inbound lead calling, fully permission-based outreach. As soon as I signed up and started a campaign I learned what the tool was really like. Review collected by and hosted on G2.com.

What do you dislike?

They have a global DNC list that takes permissions from OTHER companies and makes you adopt them. Their sales team refuses to answer detailed questions about the platform unless you buy it. Their HubSpot "integration" only works for contacts under 10K, after that mark it won't sync. You also cannot sync drop-down fields, only text fields from HubSpot which is the worst idea I have ever heard of, because how can you segment data consistently if all the entries are different. I called support to seek help, they quickly told me the DNC issue was something they have no control over, I asked to cancel. This was one day, one dialing session into a new partnership, much like other SaaS companies they don't care about value only about the dollar and once that happens you are on your own. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't. It's a complete waste of time, you'll get no support and no customer service. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

calling faster, voicemail drops Review collected by and hosted on G2.com.

Show More
Show Less
Response from Alan Saltz of PhoneBurner

We're very sorry about your experience. Let me first say that we value customer service above all, and very much want to address your concerns. We left messages for you in hopes of explaining the DNC policy and helping with our HubSpot integration.

Our team strives to do right by every client. If there's anything we can do to help in this situation, we hope you'll give us that opportunity!