---
title: E-Sign Reviews
meta_title: 'E-Sign Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 90 reviews by the users' company size, role or industry to
  find out how E-Sign works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 90
  scale: '5'
date_modified: '2026-06-15'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# E-Sign Reviews
**Vendor:** E-Sign  
**Category:** [E-Signature Software](https://www.g2.com/categories/e-signature)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 90
## About E-Sign
E-Sign is a leading electronic signature service. Securely sign your documents digitally and save your business money and a great deal of time. Over 85% of agreements are completed in less than a day, and 48% in less than 15 minutes. E-Sign are the leading, trusted suppliers of electronic signature solutions. Operating from our own UK based data centres, we provide cost-effective digital signatures to streamline administrative tasks and significantly reduce document turnaround times. Redefine the way you conduct business with seamless, secure, and legally binding eSignature solutions. Embrace unparalleled efficiency and compliance and embrace the future of streamlined transactions.




## E-Sign Reviews
  ### 1. Easy, Convenient E-Sign Access from Anywhere

**Rating:** 4.5/5.0 stars

**Reviewed by:** Xia Y. | lead care manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2026

**What do you like best about E-Sign?**

It is easy to use and convenient to use. I can access it from anywhere.

**What do you dislike about E-Sign?**

One thing I don't like about e-sign is being emailed to spam mail and if the email is typed wrong it will go to the wrong person.

**What problems is E-Sign solving and how is that benefiting you?**

It helps me access it form home and I don't have to drive to a specific business to sign documents.

  ### 2. Saved me a lot of time for tenant agreements

**Rating:** 5.0/5.0 stars

**Reviewed by:** David S. | Founder & Chief Technology Officer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2018

**What do you like best about E-Sign?**

I found it pretty intuitive and easy to get started.   I use e-sign's service for tenancy agreements for my rental property.  I like their pay-as-you-go model which suits my requirement as only I don't need a lot of agreements executed, however I am considering recommending this service for initially for the execution of Non Disclosure Agreements in my company.  

**What do you dislike about E-Sign?**

The conversion from Word or PDF renders the fonts differently but this is a very minor niggle and most people won't even notice it (or care). 

**Recommendations to others considering E-Sign:**

I think they have a trial sign, or if not, just spend a few pounds and try it.  

**What problems is E-Sign solving and how is that benefiting you?**

I saved myself a lot of time and hassle.  I can get the contracts out and signed on the same day without the jumping through hoops of scanning documents, posting them etc.  I am travelling a lot for work so now I can execute contracts wherever I am in the word, regardless of whether I'm near a printer or a scanner.

**Official Response from Luke Garrett:**

> Hi David

Thank you for taking the time to review E-Sign, we really appreciate your positive feedback. 

Kind regards

Luke

  ### 3. The most unique software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josephine C. | Customer service representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2021

**What do you like best about E-Sign?**

It is such a neat software because it keeps your document secured and is easy to use. You can easily generate important documents, as well as easily sign any documents whether business or personal.

**What do you dislike about E-Sign?**

The only thing I wish it had was more days for the free trial so that you can use it for a longer period of time.

**What problems is E-Sign solving and how is that benefiting you?**

It digitalize my document signing process and helps you sign any document easily. It saves time and money due to it being online.

  ### 4. Esign

**Rating:** 5.0/5.0 stars

**Reviewed by:** Casey C. | Paralegal, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2021

**What do you like best about E-Sign?**

Esign is helpful for those times you have to sign a document immediately and get it filed away or sent off. You simply sign and your signature goes directly onto the document. Its great!

**What do you dislike about E-Sign?**

Sometimes the connection doesn't work but unplugging and reatartimg usually works.It could be better by decreasing the lag on signatures. But overall, it is and awesome program!

**What problems is E-Sign solving and how is that benefiting you?**

Quick, efficiant way to overcome those little problems, like one signature, and create a smooth workplace.Our whole company is more producttive! It is easy and quick and the best way for us to accomplish and complete our goals.

  ### 5. Easy to use and very simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lori H. | Sales Training & Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about E-Sign?**

E-sign is very easy to use and user friendly

**What do you dislike about E-Sign?**

Nothing at this point, meeting our needs for what we wanted to use it for.

**What problems is E-Sign solving and how is that benefiting you?**

We can obtain a digital signature from employees with a rapid turnaround now that everyone is remote.

  ### 6. Simple, User Friendly, a no brainer!

**Rating:** 4.0/5.0 stars

**Reviewed by:** David K. | Enterprise Sales Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** November 29, 2021

**What do you like best about E-Sign?**

Very simple to upload docs to sign, easy to route in different stages of a approval process. Simple integration

**What do you dislike about E-Sign?**

Mobile app could
Be better and simpler to use. Expect this to
Be an area of focus in 2022

**Recommendations to others considering E-Sign:**

User training upfront is key. Change management was simple
But should
Not be overlooked

**What problems is E-Sign solving and how is that benefiting you?**

Quicker signature and approval process. Everything is streamlined with audit trail

  ### 7. Convenient way to perform document signing in a remote world

**Rating:** 5.0/5.0 stars

**Reviewed by:** William D. | Regional Sales Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about E-Sign?**

How you can mark required spaces with date, print name, initial, sign, etc

**What do you dislike about E-Sign?**

Sometimes it can get a little wonky on transfer

**What problems is E-Sign solving and how is that benefiting you?**

Getting necessary signage without being in person with ink to paper

  ### 8. Handy for small businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jordan C. | Social media executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2021

**What do you like best about E-Sign?**

How easy, fast and simple it is to send contracts. As we don't send a lot of contracts as much the pay as you go system is perfect for us. When we start expanding we will start pay for a monthly subscription. We really like this system

**What do you dislike about E-Sign?**

Nothing. This system is amazing. Nothing to dislike.

**Recommendations to others considering E-Sign:**

Its super, easy, fast.

**What problems is E-Sign solving and how is that benefiting you?**

As everything is online nowadays and clients can't come into the office having a way for clients to sign online is a real big step for our business and helps get work done quicker.

  ### 9. Very quick and easy to work with

**Rating:** 5.0/5.0 stars

**Reviewed by:** David P. | Head of client services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2021

**What do you like best about E-Sign?**

Everything is very straightforward when adding a new document and selecting the fields required for signature. I've been using E-sign for the past 4 years, and it has always been the go-to platform for me for e-signatures.

**What do you dislike about E-Sign?**

I was very comfortable using E-sign with the old UX/UI, and I can't say I'm very fond of the new version from a UX perspective.

**What problems is E-Sign solving and how is that benefiting you?**

I'm saving a lot of time when having to handle various documents for signature.

  ### 10. Horrible Customer Service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2021

**What do you like best about E-Sign?**

Pay as you go was working well, it was expensive but still ok after I get advice from them and upgrade my service I have all proofs but they informed me wrongly and when I want to cancellation in 14 days of the beginning of my service, they are repeating something to not make a refund. I am so disappointed. The website of the company was looking a little bit corporate.

**What do you dislike about E-Sign?**

This was a horrible service I got to experiment with. They informed me wrongly and charged me 4 times £190 pound for all users. There is no information about the cancellation process and when you want to contact them they are so rude and not helping you, it is my right which is based on consumer law. I also told them this, but their behavior is still the same. I wasted so many times with them and I am so sorry I understand and at the beginning, I wanted to sort out my cancellation with them but are closing their ear and always giving the same answer because of this, I will go to trial.

**Recommendations to others considering E-Sign:**

I had very bad experience and their customer service is not helpful and please check its alternatives before deciding to use it.

**What problems is E-Sign solving and how is that benefiting you?**

They are not aware of consumer law and consumer right, the customer service is so rude and

**Official Response from Adam Ross:**

> We are sorry to hear you had a bad experience. Having checked through the chat and email correspondence I can see that the E-Sign customer success team were polite, helpful and informative. Furthermore, it is clear when you complete your trial which plan you are entering payment details for. We can see that you have been charged for the accounts you have been using. We hope you have a better experience using E-Sign going forward. Kind regards E-Sign Team.

  ### 11. Simple, easy to follow and credible.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about E-Sign?**

The most helpful thing about E-Sign is its simplification of signing a document. The upside is it's name recognition-- widely used among multiple businesses.

**What do you dislike about E-Sign?**

There is nothing that I dislike about E-Sign.

**Recommendations to others considering E-Sign:**

Extremely credible brand. Easy to use and to be productive.

**What problems is E-Sign solving and how is that benefiting you?**

E-Sign is allowing me to process contracts with my client on the go. Easy to read, sign, and make changes if needed.

  ### 12. It's good, straight forward and saves time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Malgorzata L. | D, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2021

**What do you like best about E-Sign?**

That it's easy to use. Straight forward. And many options in term of pricing.

**What do you dislike about E-Sign?**

Too many emails. Should only sent one with confirmation when both sides sign document.

**What problems is E-Sign solving and how is that benefiting you?**

No problems. Saves time printing documents and you don't waste paper.

  ### 13. Efficient, accurate, easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2018

**What do you like best about E-Sign?**

I like the fact it's efficient, intuitive, easy to use, easy to double check before sending, all in all a great value service for my business.

**What do you dislike about E-Sign?**

It's not a dislike, but I would prefer it if my proper e-mail signature appeared in the e-mail note that goes with the document for signing

**Recommendations to others considering E-Sign:**

Try it, you'll be glad you did

**What problems is E-Sign solving and how is that benefiting you?**

Quick, easy, accurate & reliable document signing

**Official Response from Luke Garrett:**

> Hi

Thanks for taking the time to review E-Sign, we really appreciate your positive feedback.

You can personalise you emails with e-sign, please see the link attached.
https://e-sign.co.uk/personalised-email/

Kind regards

Luke

  ### 14. The way forward

**Rating:** 5.0/5.0 stars

**Reviewed by:** Warren G. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2018

**What do you like best about E-Sign?**

Fast, simple and reduction of paperwork / postage costs

**What do you dislike about E-Sign?**

Some clients say suspicious of email they receive from e-sign - perhaps it could be made to be sent from Say - Client Name via E-sign

**Recommendations to others considering E-Sign:**

At least have a try on the system and you will be surprised.

**What problems is E-Sign solving and how is that benefiting you?**

Time, paper work, archiving resources

**Official Response from Luke Garrett:**

> Hi Warren

Thank you for taking the time to review E-Sign. We really appreciate your positive feedback. 
Its a great idea about further personalising the emails, which is something we will be addressing in the coming months, and would appreciate any input form yourself.

Kind regards

Luke


  ### 15. Really easy to use and takes the fuss out of signatures

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denise C. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2021

**What do you like best about E-Sign?**

Its paperless and better for the planet!

**What do you dislike about E-Sign?**

It doesnt allow you to select multiple documents when uploading.

**What problems is E-Sign solving and how is that benefiting you?**

Chasing paper signatures is time consuming and expensive, E-sign solves this problem.

  ### 16. An excellent platform that I've used for several years without any issues.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2021

**What do you like best about E-Sign?**

The speed with which you can upload and sign a document

**What do you dislike about E-Sign?**

Nothing, it really is an excellent system

**What problems is E-Sign solving and how is that benefiting you?**

E-Sign allows us to become a paperless office

  ### 17. Great product for a great price too

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin D. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2018

**What do you like best about E-Sign?**

I shopped around for several hours, comparing E-Signature companies for my property business. I compared PAYG, monthly, annual, etc. I did not know my volumes and when I found E-Sign, they let me have a free trial, and the monthly charge for unlimited signs just made sense compared to others. Simple to use, clean interface.

**What do you dislike about E-Sign?**

Could be clearer on who signs first when using a template, but that might be my first use. After I spoke to Support Chat, I know what to do now. Rest is all good.

**Recommendations to others considering E-Sign:**

When you compare monthly pricing of E-Sign against everything else, it is hands-down better and cheaper. The interface is simple, clean and easy to use for even a novice. Don't over pay for integration with this and that, keep them within E-Sign in once place.

**What problems is E-Sign solving and how is that benefiting you?**

I needed to send out Non-Disclosures to landlords, agents etc. and also contracts to tenants. Having someone print, sign, scan is not viable anymore and I Needed an online way. E-Sign gave me that option for a great price. The interface makes it easy for even a novice user to use it .

**Official Response from Luke Garrett:**

> Hi Kevin

Thank you for providing such positive feedback. We really appreciate when people take their time to review and provide ideas for improving the E-Sign service.

Thanks again

Kind regards

Luke 

  ### 18. Quantum leap for our Document System using E-Sign's API

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2019

**What do you like best about E-Sign?**

The powerful API  service that enables our Document Management System to seamlessly use digital signature functionality.  Also if you use their web front-end then it has very intuitive and easy to use features, eg to place where you want the signature to be placed, etc.

I like their charging structure: no charge to use their API and just charges per document signed which are very reasonable and don't have an expiry date.

**What do you dislike about E-Sign?**

They advertise several  Pay-As-You-Go bundles from 1 to 100 bundles but when you come to buy the 100 bundle this option is missing. I understand they are correcting this oversight.

**Recommendations to others considering E-Sign:**

I found it easy to trial, and with published documentation work out whether it would meet my needs.

**What problems is E-Sign solving and how is that benefiting you?**

For our student property business that we run remotely, instead of emailing tenancy documents, generated from our document management system, and hoping the tenant, in a timely way, will print out, sign and post back documents or scan and email back, the tenancy documents are uploaded automatically from our document system to E-Sign's platform via their API. E-Sign's workflow is then triggered automatically to send to the tenant for signing (and other signers, eg guarantors, as required). The efficiency benefits are enormous - saving time and money chasing tenants for documents and removing the need to scan and file signed documents. As it's so easy for tenants to sign electronically they just do it straightaway, speeding up the document workflow.

  ### 19. Great Product which simplifies administration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laurence E. | School Business Manager, Primary/Secondary Education, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2018

**What do you like best about E-Sign?**

We love its simplicity and how quick it can be to obtain signatures for staff contracts. Its easy to use and simple for new employees to sign their contracts! We particularly like the sequential approvals and workflow which allows multiple people to sign the same document in a specific order - This allows us to have an internal work flow before it gets to the new employee or candidate. We are looking at using it to simplify certain other internal processes but we are not there quite yet! The way the system walks new users through the signature process is excellent and helps those people less savvy with technology find it easy! 

**What do you dislike about E-Sign?**

Nothing really. It works great for what we need. We have a simple requirement but it works well!  

**Recommendations to others considering E-Sign:**

E-Sign is a simple and cost effective way to simplify and speed up the signature of documents. We use it for employee contracts which has significantly reduced the administration associated with this process. Moving from paper based signatures of contracts was a simple process and didn't require much technical knowledge. It has saved us time and money in the form of administration staff time and postage costs. 

**What problems is E-Sign solving and how is that benefiting you?**

We wanted to simplify and speed up our administration of new staff "on-boarding" with the signature of their contracts. We used to have postage costs and delays in chasing for paperwork. We now do it all via email which has reduced costs and time! 

**Official Response from Luke Garrett:**

> Hi Laurence

Thank you for taking the time to provide such a detailed and positive review of E-Sign. 

Kind regards

Luke

  ### 20. Affordable alternative to other E-Signature suppliers 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lewis Q. | Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2018

**What do you like best about E-Sign?**

The fact that it is affordable and that you can pay as you go set it apart from other suppliers... especially as we are a start-up. Customer service has always been good and they seem to always be adding more functionality. 

**What do you dislike about E-Sign?**

To start with it took a little while to figure out how it works as you have to upload a pdf, not a word doc - I do however think things have become more straightforward recently. It would also be good if you could go back and edit the message on the confirmation page without starting the entire process again. 

**Recommendations to others considering E-Sign:**

Make use of templates. If you do not want to commit, go for the PAYG option to start with

**What problems is E-Sign solving and how is that benefiting you?**

It makes getting agreements signed quick and easy

**Official Response from Luke Garrett:**

> Hi Lewis

Thank you for your positive feedback of E-Sign. In January we have more scheduled updates and features going live to enhance the usability of the platform further. 

Kind regards

Luke

  ### 21. Has moved our company forward!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2018

**What do you like best about E-Sign?**

Not having to wait around or make a visit to a client to get them to sign. Also a digital signature appears far easier to obtain that a pen to paper signature.

**What do you dislike about E-Sign?**

A couple of small features would be great (like a copy of the document sent to the admin when they send) but other that that it's great.

**Recommendations to others considering E-Sign:**

If you are a low user then Pay As You Go is a very good offering as most are now pay monthly even if you don't use it monthly!

**What problems is E-Sign solving and how is that benefiting you?**

- Solved slow contract signing
- Solved having to dig out paper contracts with termination dates
We find it much easier to get contracts signed and less arguments when it comes to clients asking what it was they signed, we can just send a copy in one click.

**Official Response from Luke Garrett:**

> Hi

We truly appreciate your feedback provided, and we are glad it fits your business requirements well.

Kind regards

Luke

  ### 22. Good site for small businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sanjay M. | Global QA Pharmacovigilance auditor, Pharmaceuticals, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2018

**What do you like best about E-Sign?**

I like how I am not forced to buy a plan and can do pay as you go.
I have used the product now for a few months and it is easier to use than many

**What do you dislike about E-Sign?**

Sometimes the signing process can get a little long winded. FOr example if you are the only signer it can be longwinded to choose where to sign then go to next screen to sign

**Recommendations to others considering E-Sign:**

Use the trial to get an idea but would recommend using it and checking with your receivers if they will accept it

**What problems is E-Sign solving and how is that benefiting you?**

I am signing reports electronically which is better than printing a document signing it and scanning it to then go back online

**Official Response from Luke Garrett:**

> Hi Sanjay

Thanks for your positive feedback. You may find our scheduled updates for January and February of benefit, because we are simplifying the process for document creators to sign their own documents. 

If you ever wish to discuss anything about the system or updates, please don't hesitate to get in touch via our support chat within your E-Sign account. 

Kind regards

Luke

  ### 23. Excellent, simple and effective. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miles C. | Operations Executive , Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2018

**What do you like best about E-Sign?**

It's a really easy and intuitive service. A simple 'point and click' process that speeds up and streamlines our services. The ability to file and arrange our signed documents in an additional digital location is excellent as well. 

**What do you dislike about E-Sign?**

I can't honestly think of any area of improvement for the service! It seems to cover all areas of the business we expected it too! 

**Recommendations to others considering E-Sign:**

It's an absolute must for speed, ease and streamlining processes! 

**What problems is E-Sign solving and how is that benefiting you?**

As a business which operates throughout the UK having documents physically signed is often impossible! This solves that problem! 

**Official Response from Luke Garrett:**

> Hi Miles

Thank you so much for your positive review of E-Sign. We truly appreciate your feedback.

Kind regards

Luke

  ### 24. Fantastic easy to use service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul D. | Proprietor, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2018

**What do you like best about E-Sign?**

Easy to use platform, with easy uploading of documents
Ease of use for my clients
I love the pay-as-I-go feature of my plan 

**What do you dislike about E-Sign?**

Nothing really Nothing really Nothing really 

**Recommendations to others considering E-Sign:**

This service has transformed the way I am able to conduct business with my clients, with ease of use for my clients and myself.

**What problems is E-Sign solving and how is that benefiting you?**

I used to have to send my Finance IDD document via e-mail to a client who would need to print sign and scan this back to me before proceeding, half the time the client would not have a printer or scanner, but E-Sign has made this process so much more efficient and easy to use not only for me but especially my clients who now at a press of a button can confirm receipt and accept my terms so we can proceed.

**Official Response from Luke Garrett:**

> Hi Paul

Thank you for such a fantastic review of E-Sign. We really appreciate your feedback.

Kind regards

Luke

  ### 25. Exactly what we were looking for!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2018

**What do you like best about E-Sign?**

Ease of use. The pricing is extremely good value. 

**What do you dislike about E-Sign?**

A few teething problems but all in all it's a great product and i'm looking forward to seeing it develop over time.

**Recommendations to others considering E-Sign:**

If you are looking to cut down on your admin and paperwork but scared of complicated technology, this is the platform for you. User friendly, easy to use and navigate. Thank you e-sign. 

**What problems is E-Sign solving and how is that benefiting you?**

We were a very postal and paper heavy company before e-sign. They have cut our admin down significantly.

**Official Response from Luke Garrett:**

> Hi Oliver

Thank you for your honest assessment of E-Sign. We truly appreciate your positive feedback.

Over the next 3 months you will see more new features and updates to the platform. It would be great to get your opinion over these updates when they are live.

Kind regards

Luke

  ### 26. East to use , template style method of securing our order details

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2019

**What do you like best about E-Sign?**

How simple the transition has been using the program in combination with our current reports. The program also has the ability to remind our clients about the quote weve sent leaving it fresh in their mind 

**What do you dislike about E-Sign?**

Cant fault the program. I would recommend to others

**Recommendations to others considering E-Sign:**

Do It. Easy to implement

**What problems is E-Sign solving and how is that benefiting you?**

staying in the forefront of customers minds with the auto reminders.

Our customers now concentrate more on order specifications due to the requirement of the approval signature. I=The emphasis is on them to order the correct bespoke product


  ### 27. Very good so far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hen S. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2018

**What do you like best about E-Sign?**

Very easy to use and simple interface. Not too many steps needed to get to what you want. Simple to use from both parties. The price is very good too. 

**What do you dislike about E-Sign?**

Maybe looks a little dated?!

Also it would be good to be able to send two documents at one but with different signing capabilities. Eg one with just someone else signing, and another with myself and another person signing. At the moment, it seems like I have to send two documents out, rather than both in one email. 

**Recommendations to others considering E-Sign:**

Very good value for money compared to other, and very good for simple signing. 

**What problems is E-Sign solving and how is that benefiting you?**

Signing new employee documents, hard to do when working remotely and don't have direct contact with staff. It has streamlined our processes hugely, and made storing documents much easier. 

**Official Response from Luke Garrett:**

> Hi Hen

Thank you for your feedback. 

The document pack sending options is under review at the moment with the intention to update the workflow in Spring 2019.

Kind regards

Luke 

  ### 28. Great time and money saving

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2019

**What do you like best about E-Sign?**

The fact that you can have a document and signed back to you within minutes

**What do you dislike about E-Sign?**

I havent found anything i dislike at the moment

**Recommendations to others considering E-Sign:**

The team check in with you to make sure everything is running smoothly but not too much to be a nuisance, the online chat is great and they have some really useful demos to watch

**What problems is E-Sign solving and how is that benefiting you?**

It cuts down on costs and is very easy to use. It means we can work more efficient and have lower stationery costs, staff time etc...

  ### 29. Contracts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucy M. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2018

**What do you like best about E-Sign?**

I like how easy it is to use.We do a lot of work in Australia, so to be able to have contracts signed in minutes makes it easy to do business.

**What do you dislike about E-Sign?**

There is nothing I don't like on E-SIGN.

**Recommendations to others considering E-Sign:**

If you have a company representative attending to customers, send them the page that needs signing and get the customer to sign it on their phone, then the customer cannot say they haven't received the email.

**What problems is E-Sign solving and how is that benefiting you?**

We now do not have to wait weeks to send contracts in the post.

**Official Response from Luke Garrett:**

> Hi Lucy

Thanks you for your positive feedback of E-Sign, we really appreciate it. 
Its great that it fits your business processes so well. 

If you ever need to discuss anything, then don't hesitate to reach out via our support chat within your E-Sign account.

Kind regards

Luke

  ### 30. Excellent and very cost effective solution - exactly what I was looking for

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liz L. | Operations Manager, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2018

**What do you like best about E-Sign?**

Very easy to use and add the customised e-sign fields

**What do you dislike about E-Sign?**

At first I did not understand I had to select which signatory before I started dragging form fields into my document. The instructions were a little unclear but I did work it out after I created one document requesting several signatures from the same person by mistake!

**What problems is E-Sign solving and how is that benefiting you?**

Getting our customers to sign a digital commitment to paying their retainer fees and also allowing our remote freelance workers to sign their NDAs etc. digitally.

**Official Response from Luke Garrett:**

> Hi Liz

Thank you for your positive feedback. 

Over the next few months we are updating the user interface which will improve the document creation process further. 

Kind regards

Luke

  ### 31. Would definitely recommend E-Sign!

**Rating:** 5.0/5.0 stars

**Reviewed by:** • Olivia S. | Account Manager, Staffing and Recruiting, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2018

**What do you like best about E-Sign?**

How straight forward and easy it is!
I have used similar sites in the past and this is by far the easiest and quickest  :)

**What do you dislike about E-Sign?**

there isn't much to not like about it!
However, the support from the account managers could be better.

**What problems is E-Sign solving and how is that benefiting you?**

makes a deal process for our company much easier. Our clients can sign contracts quicker without having to print off forms!

**Official Response from Luke Garrett:**

> Hi Olivia

Thank you for your positive feedback.

In response to your account manager issue, you should have been allocated a dedicated Account Manager, which wasn't the case, but this has now been rectified. 

Contact me directly and I will provide further details of who your Account Manager is and their direct contact.

Kind regards

Luke

  ### 32. User Friendly website, great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gina B. | Associate Director and Head of Property Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2018

**What do you like best about E-Sign?**

How user friendly the site is to navigate and use.  My clients find it easy to use when they receive the document and positive customer feed back helps my company and hopefully e-sign's too.

**What do you dislike about E-Sign?**

I haven't found any features or problems that have caused an issue - so nothing to dislike.

**What problems is E-Sign solving and how is that benefiting you?**

Time and labour saving when arranging multiple signatures on a document from people who may or may not be available on the day, at the appropriate time to physically sign the paperwork

**Official Response from Luke Garrett:**

> Hi Gina

Thank you for you positive review of E-Sign, we are really glad it meets your business needs. 

Kind regards

Luke

  ### 33. Very easy to use and feature-rich

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob S. | IT Manager, Staffing and Recruiting, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2018

**What do you like best about E-Sign?**

E-Sign was very easy to set up and configure for our users

**What do you dislike about E-Sign?**

Nothing, we didn't have any issues setting up the account or integrating it with RDB ProNet.

**Recommendations to others considering E-Sign:**

Test first to ensure that your users are happy with the E-Sign process but it's very straightforward to implement and the support team are great.

**What problems is E-Sign solving and how is that benefiting you?**

We have saved a significant amount of time when it comes to signing T&C and contract documents. The auditing feature also allows us to track each document from end-to-end.

**Official Response from Luke Garrett:**

> Hi Rob

Thank you for you positive review of E-Sign. 

You will be pleased to know that we are currently completing a full update of our integration in RDB ProNet to improve the user experience. 

Kind regards

Luke

  ### 34. Efficent product to sign any document

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2019

**What do you like best about E-Sign?**

The best feature is probably that we can upload any document and add a combination of items to it fro completion by another party.  We also like that more than one user can view the same documents and workload can be shared.

**What do you dislike about E-Sign?**

Its easy to download the wrong document once signed as there is the option to download the unsigned document in the same menu.  However this is a minor issue

**Recommendations to others considering E-Sign:**

it has worked very well for us so far and we are probably not using it to its full potential.

**What problems is E-Sign solving and how is that benefiting you?**

Efficiency in getting signed documentation, shared working amongst staff, good customer satisfaction.

  ### 35. Good value

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2019

**What do you like best about E-Sign?**

Good value and easy to use with excellent customer help. 

**What do you dislike about E-Sign?**

Sometimes page breaks are not in the same place as the original.

**Recommendations to others considering E-Sign:**

You may have suspicions about the quality of the product due to the low price but this is a professional service that delivers. 

**What problems is E-Sign solving and how is that benefiting you?**

Multiple signatures needed for 1 document.  Not having to have lots of people travel miles to the office.

  ### 36. sure easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2018

**What do you like best about E-Sign?**

super easy to use and there as an end user and you can sign documents fast

**What do you dislike about E-Sign?**

you have to make an account which is kinda annoying but it get it in terms of safety for the person who si signing 

**Recommendations to others considering E-Sign:**

easy product to use as an End user

**What problems is E-Sign solving and how is that benefiting you?**

it makes signing doctor HR very easy with hot having to go into the office to sign them, or printing a document and then fax it over which is so 1980's

**Official Response from Luke Garrett:**

> Hi Sam

Thank you for your positive review of E-Sign. We really appreciate customer feedback to allow us to continually improve the service.

Kind regards

Luke

  ### 37. eSign a Great Alternative Esignature Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2019

**What do you like best about E-Sign?**

We were previously using a competitor and paying £15/month. We really like the pay-as-you-go payment feature and the system is great. Support are always friendly to help out too!

**What do you dislike about E-Sign?**

We haven't found anything we dislike about the system yet.

**Recommendations to others considering E-Sign:**

Unsure

**What problems is E-Sign solving and how is that benefiting you?**

We find it easy to send contracts for signature - nobody want's to be using fax or scanners.

  ### 38. Quick & easy whenever I need it

**Rating:** 5.0/5.0 stars

**Reviewed by:** David M. | Partner, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2019

**What do you like best about E-Sign?**

The pay as you go aspect is wonderful - I only need to sign things occasionally. This makes is cost effective + the software itself is super easy.

**What do you dislike about E-Sign?**

Would like to be able to pay and store credits indefinitely.

**What problems is E-Sign solving and how is that benefiting you?**

Signing service agreements with new clients. Protects everyone and makes us seem extremely professional as the process is so slick.

  ### 39. Great System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2018

**What do you like best about E-Sign?**

I like that its quick and easy to send a contract. That you can easily see if a contract has been signed or not and the function to remind users is a good one. I like that you can personalize emails. 

**What do you dislike about E-Sign?**

It would be great if you could add additional documents like an Equal Ops form 

**Recommendations to others considering E-Sign:**

to be able to add additional documents to fill in and send back
To keep signed in or remember my log in

**What problems is E-Sign solving and how is that benefiting you?**

Getting contracts back quickly and they don't get lost on the post! Has cut down on postage and stationary costs as wells as admin time. 

**Official Response from Luke Garrett:**

> Hi 

Thank you for your feedback. 

You can add additional documents to send as a pack to your recipients. If you require any assistance with this please don't hesitate to get in touch and we can arrange a web demo with one of our support team for you. 

Kind regards

Luke

  ### 40. Digital signatures are improving our business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2018

**What do you like best about E-Sign?**

I like the speed at which we can have clients sign-off on investment advice and agreements.  Clients engage with and sign-off documents with ease.  We struggled to get clients to sign and return important documents previously. We are also saving probably £1.50 per sign-off, given that we do not need to print and post lengthy documents to clients. 

**What do you dislike about E-Sign?**

We would love to have our clients sign application forms in this way, but many large financial product providers and platforms still require wet signatures.

**What problems is E-Sign solving and how is that benefiting you?**

We have greatly improved our compliance with FCA regulations as we can get clients to review and sign-off important documents with ease.

**Official Response from Luke Garrett:**

> Hi

Thank you for your positive review of E-Sign. 

We are currently working with a number of Financial Houses with the intention to increase the adoption rate of electronic signatures within this sector.

Thanks again.

Luke

  ### 41. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gillian B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2018

**What do you like best about E-Sign?**

The ease of use and the intuitive nature of the website.

**What do you dislike about E-Sign?**

There isn't anything I dislike about E sign

**What problems is E-Sign solving and how is that benefiting you?**

The ease of being able to get multiple parties to sign one document from different parts of UK or even overseas.
To have an automatically created trail of the activity on the document is very valuable to us.

**Official Response from Luke Garrett:**

> Hi Gillian

We really appreciate the time taken to provide such a positive review of E-Sign. 

Thank You.

Luke

  ### 42. Fast, Easy, Professional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan C. | Owner / Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2018

**What do you like best about E-Sign?**

I use E-Sign for all of my client contracts. It helps me move my projects on at a fast pace whilst keeping the carbon footprint down of printing and posting. A easy to use service that I constantly tell my clients about. 

**What do you dislike about E-Sign?**

Nothing. at all, the system is fluid and great to use. 

**Recommendations to others considering E-Sign:**

Speed up your work flow and keep your projects secure. 

**What problems is E-Sign solving and how is that benefiting you?**

Speed of progressing with a project. I wont start a project without a contract in place. E-Sign resolves that by letting my clients sign their contract in minutes not weeks. 

**Official Response from Luke Garrett:**

> Hi Ryan

Thank you for taking the time to review E-Sign, and providing such a positive review of the platform. 

Kind regards

Luke

  ### 43. Good but not user friendly for signers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2018

**What do you like best about E-Sign?**

It does what I need it to do and is reasonably priced for the service.

**What do you dislike about E-Sign?**

I have found that often my signers get confused and don’t complete it properly, or if I send 2 docs out they only sign one. Several times this has happened so would like to see it be delivered clearer on their end.

**Recommendations to others considering E-Sign:**

Yes I have recommended you 

**What problems is E-Sign solving and how is that benefiting you?**

Sending an encrypted and signed document. Saving having to send it over via post!

**Official Response from Luke Garrett:**

> Hi

Thanks for taking the time to review E-Sign, we really appreciate your positive feedback. 

In Spring 2019, we are updating the document creation and signing workflow to address these small issues you have faced. 

Kind regards

Luke

  ### 44. E-sign with ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Argelea Q. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2018

**What do you like best about E-Sign?**

Easy to use when trying to send a document that needs to be signed and returned.

**What do you dislike about E-Sign?**

Honestly there is nothing not to like, It is easy to use and worth the try.

**Recommendations to others considering E-Sign:**

Must give it a try grantee you would love it.

**What problems is E-Sign solving and how is that benefiting you?**

We can get documents back to the company with out of the hassle of having them come in to sign. 

**Official Response from Luke Garrett:**

> Hi Argelea

Thank you very much for your positive review of E-Sign, we truly appreciate it.

Kind regards

Luke

  ### 45. Quick and simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heidi S. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2018

**What do you like best about E-Sign?**

How easy it is to upload and send for e-signature.

**What do you dislike about E-Sign?**

Not found anything yet.  So far so good.

**What problems is E-Sign solving and how is that benefiting you?**

Not having to send documents back and forth via email with having to scan signed pages.

**Official Response from Luke Garrett:**

> Hi Heidi

Thanks you for providing such a positive review of E-Sign, we really appreciate it.

Kind regards

Luke

  ### 46. Saviour!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriella S. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2018

**What do you like best about E-Sign?**

The efficiency, this is saved so much time & hassle for my business.

**What do you dislike about E-Sign?**

That I cannot change the email address of a receiver.

**Recommendations to others considering E-Sign:**

Do it if you want to save time & hassle

**What problems is E-Sign solving and how is that benefiting you?**

Time & hassle! No more waiting for people to visit our office and endless chasing for returned documents.

**Official Response from Luke Garrett:**

> Hi Gabriella

Thank you for taking the time to review E-Sign, providing such a positive review. 

Our new feature 'Redirect Document' will allow you to redirect the document to another email address to assist you with this issue.

Kind regards

Luke 

  ### 47. Great service and platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ali H. | Partnerships Manager, Higher Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2018

**What do you like best about E-Sign?**

The ease of using the platform and customer service!

**What do you dislike about E-Sign?**

Nothing, everything has been ideal throughout the year that we've been using the platform. 

**Recommendations to others considering E-Sign:**

It's the best platform on the market, simple. 

**What problems is E-Sign solving and how is that benefiting you?**

The sales process has been drastically reduced in time, thus allowing to maximise our sales targets. 

**Official Response from Luke Garrett:**

> Hi Ali

Thank you for taking the time to review E-Sign and provide such positive feedback on the platform and service.

Kind regards

Luke

  ### 48. Quick, Versatile and Easy - Amazing service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2018

**What do you like best about E-Sign?**

The ease of use, its very simple upload PDF and select area for signing etc and off you go, amazing product. Also support is very good, answered our queries immediatly. 

**What do you dislike about E-Sign?**

sometimes text added to the documents moves out of place after the document has been signed and returned

**What problems is E-Sign solving and how is that benefiting you?**

contract signing with ease, its very quick and accepted widely

**Official Response from Luke Garrett:**

> Hi 

Thanks for taking the time to review E-Sign.

The issue with text moving on certain documents is currently being fixed and will be rectified in January 2019.

Kind regards

Luke

  ### 49. Great software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2018

**What do you like best about E-Sign?**

I like the fact that for a small company like mine, when I only have 6 clients, I can purchase credits on pay-as-you-go plan. It's very easy to use by myself, and my clients said the same. 

**What do you dislike about E-Sign?**

There is nothing I dislike. All is good, straightforward.

**What problems is E-Sign solving and how is that benefiting you?**

I don't have to travel to get a signature from my clients.

**Official Response from Luke Garrett:**

> Hi

Thank you for taking the time to review E-Sign and provide such positive feedback.

Kind regards

Luke

  ### 50. Amazing service

**Rating:** 5.0/5.0 stars

**Reviewed by:** RIL L. | Corporate Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2018

**What do you like best about E-Sign?**

Easy to use, friendly interface, great service

**What do you dislike about E-Sign?**

nothing for now: no inconvenience founded

**What problems is E-Sign solving and how is that benefiting you?**

Our customer can sign the agreement easily

**Official Response from Luke Garrett:**

> Hi

Thanks for taking the time to review E-sign and provide great feedback.

Kind regards

Luke


## E-Sign Discussions
  - [I cancelled my service in 14 days and asked a refund for you, why you did not accept it?](https://www.g2.com/discussions/i-cancelled-my-service-in-14-days-and-asked-a-refund-for-you-why-you-did-not-accept-it) - 1 comment, 1 upvote
  - [E-Sign FAQ&#39;s](https://www.g2.com/discussions/e-sign-faq-s-fcfce727-80a3-4afd-a088-92f578791c4b) - 1 comment, 1 upvote
  - [What makes E-Sign better than the competitors?](https://www.g2.com/discussions/e-sign-faq-s) - 1 comment, 1 upvote
  - [E-Sign FAQ](https://www.g2.com/discussions/e-sign-faq-302f3472-9509-4278-a68f-10c1074ea2ac) - 1 comment, 1 upvote
  - [How is E-Sign different?](https://www.g2.com/discussions/e-sign-faq) - 1 comment, 1 upvote

- [View E-Sign pricing details and edition comparison](https://www.g2.com/products/e-sign/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+08%3A43%3A28+-0500&secure%5Bsession_id%5D=90100afa-8899-4aa7-bfcf-7f38e534d19f&secure%5Btoken%5D=62eaee83f3974237883b803df2680b2f4df662096639289f891ae271e48c2ee3&format=llm_user)

## E-Sign Features
**Signature Process**
- Document Signing
- Reminders and Expirations
- Sign-In Process
- Mobile Signatures
- Signature Workflow
- Bulk Digital Signatures 
- Reporting
- Signature Document Creation

**Functionality**
- Ease Of Integration
- API Call Speed
- Breadth Of Functionality

**Support**
- Professional Support
- Community Support
- Documentation

**Agentic AI - E-Signature**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Security and Scalability**
- Regulatory Compliance
- Signature History and Audit
- Enterprise Scalability

**Platform**
- Custom Branding
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Integration APIs

## Top E-Sign Alternatives
  - [Docusign](https://www.g2.com/products/docusign/reviews) - 4.5/5.0 (2,515 reviews)
  - [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) - 4.8/5.0 (2,739 reviews)
  - [Formstack Sign](https://www.g2.com/products/formstack-sign/reviews) - 4.8/5.0 (404 reviews)

