# Conga CLM vs Malbek Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Conga CLM excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Malbek. Users appreciate its seamless integration with Salesforce, which allows for efficient contract management directly from opportunity records, saving valuable time.
- **According to verified reviews** , Malbek stands out for its flexibility and user-friendly interface. Reviewers highlight the platform's customizability, allowing them to tailor it to their specific business processes without needing coding skills, which enhances their overall experience.
- **Users say** that Conga CLM provides a well-organized contract process, with features like smooth handling of approvals, versions, and compliance. This organization is particularly praised for ensuring that nothing slips through the cracks, especially when integrated with Salesforce.
- **Reviewers mention** that while Malbek has a strong support team, Conga CLM's support quality is also commendable, though slightly lower in ratings. Users appreciate the quick e-sign process and the overall execution flow of the agreement lifecycle in Conga CLM, which contributes to a more efficient workflow.
- **G2 reviewers highlight** that both platforms offer similar ease of use, but Conga CLM's higher number of reviews suggests a more established user base, which can provide more insights and community support for new users navigating the software.
- **According to recent feedback** , while Malbek users enjoy the visibility into their contracts and the ability to manage the platform independently, Conga CLM users emphasize the importance of its robust contract analytics features, which help in making informed decisions throughout the contract lifecycle.



| | Conga CLM | Malbek | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 617 | 85 | 
| **Largest Market Segment** | Mid-Market (41.9% of reviews) | Mid-Market (50.6% of reviews) | 
| **Entry Level Price** | Contact Us 1 User Per Month | Contact Us 1 User Per Month | 

---
## Top Pros & Cons

### Conga CLM

Pros:
- Ease of Use (82 reviews)
- Features (61 reviews)

Cons:
- Steep Learning Curve (31 reviews)
- Learning Curve (29 reviews)

### Malbek

Pros:
- Ease of Use (10 reviews)
- Customization (7 reviews)

Cons:
- Improvement Needed (4 reviews)
- Missing Features (4 reviews)

---
## Ratings Comparison
| Rating | Conga CLM | Malbek | 
|---|---|---|
  | **Meets Requirements** | 8.4 (512 reviews) | 8.4 (64 reviews) | 
  | **Ease of Use** | 8.1 (516 reviews) | 8.2 (64 reviews) | 
  | **Ease of Setup** | 7.5 (382 reviews) | 7.8 (49 reviews) | 
  | **Ease of Admin** | 8.0 (357 reviews) | 8.1 (43 reviews) | 
  | **Quality of Support** | 8.5 (493 reviews) | 9.4 (60 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (364 reviews) | 9.6 (44 reviews) | 
  | **Product Direction (% positive)** | 8.6 (506 reviews) | 9.4 (62 reviews) | 

---
## Pricing

### Conga CLM

#### Entry-Level Pricing

Plan: See Conga CLM in action

Price: Contact Us 1 User Per Month

Description: Reduce risk and contract cycle times with Conga CLM. Empower legal, sales, and procurement teams to streamline operations and manage complex enterprise-wide contracts with contract lifecycle management software integrated with responsible AI.  

Key Features:
- AI- Assisted Guidance - AI eliminates manual entry, flags errors, and aligns language with corporate policies. Embedded guidance and automation cut cycle times by up to 75%.  
- Secure Repository- Centralized, searchable contract storage for full portfolio visibility.   
- AI-Driven Structuring- Convert static documents into structured data for tracking and reporting  

[Learn more about Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews)

#### Free Trial

No

### Malbek

#### Entry-Level Pricing

Plan: See Malbek CLM in Action 

Price: Contact Us 1 User Per Month

Description: Drive speed, visibility, and collaboration across every phase of the contract lifecycle with an AI-powered CLM built for the way modern teams work. Malbek empowers legal, procurement, sales, and finance teams to manage contracts with confidence, adapt to change with ease, and deliver faster business outcomes. 

Key Features:
- Self-service contract creation with clause-level control 
- AI-powered search and metadata extraction 
- Automated workflows and advanced approval routing

[Learn more about Malbek](https://www.g2.com/products/malbek/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Proposal

| Product | Score | Reviews |
|---|---|---|
| **Conga CLM** | 8.0/10 | 156 |
| **Malbek** | N/A | N/A |

#### Document Creation

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Customizability: Variables and Fields** | 8.1 (140 reviews) ✓ Verified | Not enough data | 
| **Template Creation and Flexibility** | 7.9 (143 reviews) ✓ Verified | Not enough data | 
| **Rich Media** | 7.6 (117 reviews) ✓ Verified | Not enough data | 
| **Online Document Creation** | 8.4 (136 reviews) ✓ Verified | Not enough data | 
| **PDF Creation** | 8.0 (143 reviews) ✓ Verified | Not enough data | 
| **Custom Branding** | 8.3 (141 reviews) ✓ Verified | Not enough data | 

#### Workflow

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Document Builder Interface** | 7.7 (137 reviews) ✓ Verified | Not enough data | 
| **Collaborative Creation** | 7.5 (113 reviews) ✓ Verified | Not enough data | 
| **Assembly and Approval Workflows** | 7.5 (109 reviews) ✓ Verified | Not enough data | 

#### Analytics

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Engagement Tracking** | Feature Not Available | Not enough data | 
| **Proposal Effectiveness Reporting** | Feature Not Available | Not enough data | 
| **Reporting and Dashboards** | 8.0 (118 reviews) ✓ Verified | Not enough data | 

#### Administration and Platform

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **User, Role, and Access Management** | 8.3 (130 reviews) ✓ Verified | Not enough data | 
| **Alerts and Notifications** | 8.2 (135 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | 8.5 (116 reviews) ✓ Verified | Not enough data | 
| **E-Signature Integration** | 8.4 (108 reviews) ✓ Verified | Not enough data | 
| **CPQ Integration** | 8.5 (68 reviews) ✓ Verified | Not enough data | 
| **API / Integrations** | 8.5 (87 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **AI Text Generation** | 6.0 (5 reviews) | Not enough data | 

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **Conga CLM** | 8.1/10 | 247 |
| **Malbek** | 8.3/10 | 40 |

#### Contract Management Platform Features

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Contract Creation** | 8.6 (198 reviews) ✓ Verified | 9.2 (35 reviews) | 
| **Contract Templates** | 8.3 (194 reviews) ✓ Verified | 9.0 (35 reviews) | 
| **Contract Editing** | 8.1 (191 reviews) ✓ Verified | 8.2 (34 reviews) | 
| **Contract Attachments** | 8.5 (202 reviews) ✓ Verified | 9.0 (35 reviews) | 
| **Contract Collaboration** | 8.1 (168 reviews) ✓ Verified | 8.5 (31 reviews) | 
| **Approval Process** | 8.3 (194 reviews) ✓ Verified | 8.8 (35 reviews) | 
| **Notifications & Reminders** | 8.2 (210 reviews) ✓ Verified | 8.6 (35 reviews) | 
| **Contract Database** | 8.8 (203 reviews) ✓ Verified | 9.2 (36 reviews) | 
| **Integrations / APIs** | 8.1 (171 reviews) ✓ Verified | 8.3 (32 reviews) | 
| **Reporting & Dashboards** | 8.1 (199 reviews) ✓ Verified | 8.5 (33 reviews) | 

#### Generative AI

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **AI Text Generation** | 6.6 (36 reviews) | 6.4 (12 reviews) | 
| **AI Text Summarization** | 6.9 (36 reviews) | 6.4 (12 reviews) | 

#### Agentic AI - Contract Management

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (10 reviews) | Not enough data | 

### Contract Analytics

| Product | Score | Reviews |
|---|---|---|
| **Conga CLM** | 8.6/10 | 25 |
| **Malbek** | 8.0/10 | 21 |

#### Platform Basics 

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Data Extraction** | 8.6 (23 reviews) | 8.1 (17 reviews) | 
| **Contract Comparisons** | 9.0 (19 reviews) | 8.0 (16 reviews) | 

#### Artificial Intelligence Capabilities

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Text Analytics** | 8.7 (21 reviews) | 7.1 (7 reviews) | 
| **NLP** | 8.4 (19 reviews) | 7.1 (8 reviews) | 
| **OCR** | 8.8 (19 reviews) | 8.6 (13 reviews) | 

#### Contract Data

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Data Import** | 8.3 (18 reviews) | 9.0 (13 reviews) | 
| **Data Export** | 8.3 (15 reviews) | 8.1 (12 reviews) | 
| **Custom Reporting** | 8.5 (18 reviews) | 8.1 (17 reviews) | 
| **Clause Identification and Mapping** | 8.4 (19 reviews) | 8.1 (12 reviews) | 

#### Generative AI

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **AI Text Summarization** | 7.9 (8 reviews) | 7.6 (7 reviews) | 

### Contract Lifecycle Management (CLM)

| Product | Score | Reviews |
|---|---|---|
| **Conga CLM** | 8.5/10 | 135 |
| **Malbek** | 8.3/10 | 45 |

#### Contract Creation & Management

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Contract Creation** | 9.1 (108 reviews) | 8.9 (36 reviews) | 
| **Contract Templates** | 8.9 (109 reviews) | 8.6 (37 reviews) | 
| **Contract Editing** | 8.7 (109 reviews) | 8.4 (37 reviews) | 
| **Contract Attachments** | 8.9 (105 reviews) | 8.9 (38 reviews) | 

#### Collaboration

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Contract Collaboration** | 8.7 (107 reviews) | 8.6 (36 reviews) | 
| **Approval Process** | 8.9 (106 reviews) | 8.7 (38 reviews) | 

#### Other Platform Features

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Notifications & Reminders** | 8.8 (105 reviews) | 8.2 (37 reviews) | 
| **Contract Database** | 8.9 (107 reviews) | 8.9 (40 reviews) | 
| **Contract Compliance** | 8.8 (107 reviews) | 8.5 (34 reviews) | 
| **Integrations / APIs** | 8.6 (105 reviews) | 8.1 (34 reviews) | 
| **E-Signature** | 8.8 (111 reviews) | 9.0 (37 reviews) | 

#### Contract Data

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Reporting & Dashboards** | 8.6 (103 reviews) | 8.3 (36 reviews) | 
| **Advanced Contract Analytics** | 8.3 (104 reviews) | 7.8 (33 reviews) | 

#### Generative AI

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **AI Text Generation** | 7.0 (46 reviews) | 6.8 (21 reviews) | 
| **AI Text Summarization** | 7.2 (47 reviews) | 6.9 (21 reviews) | 

#### Agentic AI - Contract Lifecycle Management (CLM)

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (31 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (32 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 8.3 (32 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | 8.7 (31 reviews) | Not enough data | 

### Legal Document Management

| Product | Score | Reviews |
|---|---|---|
| **Conga CLM** | 9.5/10 | 10 |
| **Malbek** | N/A | N/A |

#### Storage and Collaboration - Legal Document Management

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Editing and Tracking** | 9.6 (9 reviews) | Not enough data | 
| **Centralised Database** | 9.6 (9 reviews) | Not enough data | 
| **Accessibility and Permission for Sharing** | 9.6 (9 reviews) | Not enough data | 
| **Document Storage** | 9.6 (9 reviews) | Not enough data | 

#### Document Management - Legal Document Management

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Search and Retreival** | 9.6 (9 reviews) | Not enough data | 
| **Synchronization of Data** | 9.6 (9 reviews) | Not enough data | 
| **Versioning** | 9.6 (9 reviews) | Not enough data | 

#### Analysis - Legal Document Management

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Document Review** | 9.6 (9 reviews) | Not enough data | 
| **Legal Analytics** | 9.6 (9 reviews) | Not enough data | 

#### Artificial Intelligence - Legal Document Management

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **AI Automation** | 9.3 (9 reviews) | Not enough data | 

#### Accessibility - Legal Document Management

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Cross-Platform Access** | 9.6 (9 reviews) | Not enough data | 

#### Agentic AI - Legal Document Management

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Cross-system Integration** | 9.3 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (9 reviews) | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Conga CLM** | N/A | N/A |
| **Malbek** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Conga CLM** | N/A | N/A |
| **Malbek** | N/A | N/A |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### File Management

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **File Type Support** | 9.2 (8 reviews) | Not enough data | 
| **Metadata** | 8.3 (7 reviews) | Not enough data | 
| **OCR Scanning** | 7.7 (5 reviews) | Not enough data | 
| **Versioning** | 8.6 (6 reviews) | Not enough data | 
| **Collaboration** | 8.3 (7 reviews) | Not enough data | 
| **Document Assembly** | 7.8 (6 reviews) | Not enough data | 
| **Form Creation** | 8.8 (7 reviews) | Not enough data | 
| **Portals and Sites** | 7.4 (7 reviews) | Not enough data | 
| **Disposition** | 8.6 (7 reviews) | Not enough data | 
| **Search** | 8.3 (7 reviews) | Not enough data | 
| **Web Interface** | 8.1 (6 reviews) | Not enough data | 
| **Mobile Apps** | 7.7 (5 reviews) | Not enough data | 

#### Workflow

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Process Automation** | 7.5 (6 reviews) | Not enough data | 
| **Conditions** | 6.9 (6 reviews) | Not enough data | 
| **Activities** | 7.5 (6 reviews) | Not enough data | 
| **Records Management** | 7.9 (7 reviews) | Not enough data | 
| **Case Management** | 8.0 (5 reviews) | Not enough data | 

#### Platform

| Feature | Conga CLM | Malbek | 
|---|---|---|
| **Internationalization** | 7.6 (7 reviews) | Not enough data | 
| **Performance and Reliability** | 8.1 (7 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.3 (6 reviews) | Not enough data | 
| **System of Record Integration** | 7.7 (5 reviews) | Not enough data | 
| **APIs** | 8.0 (5 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm), [Contract Analytics Software](https://www.g2.com/categories/contract-analytics), [Contract Management Software](https://www.g2.com/categories/contract-management)

**Unique to Conga CLM (5):** [Legal Document Management Software](https://www.g2.com/categories/legal-document-management), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Proposal Software](https://www.g2.com/categories/proposal), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation)



---
## Reviewer Demographics

### By Company Size

| Segment | Conga CLM | Malbek | 
|---|---|---|
| **Small-Business** | 20.2% | 7.6% | 
| **Mid-Market** | 41.9% | 50.6% | 
| **Enterprise** | 37.9% | 41.8% | 

### By Industry

#### Conga CLM

- **Information Technology and Services:** 14.0%
- **Computer Software:** 14.0%
- **Hospital & Health Care:** 6.1%
- **Marketing and Advertising:** 5.5%
- **Financial Services:** 5.1%
- **Non-Profit Organization Management:** 3.2%
- **Internet:** 2.7%
- **Biotechnology:** 2.4%
- **Medical Devices:** 2.2%
- **Health, Wellness and Fitness:** 2.2%
- **Other:** 42.6%

#### Malbek

- **Computer Software:** 16.0%
- **Information Technology and Services:** 10.7%
- **Hospital & Health Care:** 9.3%
- **Legal Services:** 9.3%
- **Pharmaceuticals:** 6.7%
- **Renewables & Environment:** 4.0%
- **Computer & Network Security:** 2.7%
- **E-Learning:** 2.7%
- **Financial Services:** 2.7%
- **Media Production:** 2.7%
- **Other:** 33.3%

---
## Alternatives

### Alternatives to Conga CLM

- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3531 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (428 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (304 reviews)
- [Icertis Contract Management Software](https://www.g2.com/products/icertis-contract-management-software/reviews) — 4.2/5 stars (81 reviews)
- [DealHub](https://www.g2.com/products/dealhub/reviews) — 4.7/5 stars (850 reviews)
- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (790 reviews)
- [ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews) — 4.6/5 stars (95 reviews)
- [Concord](https://www.g2.com/products/concord/reviews) — 4.2/5 stars (133 reviews)
- [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews)

### Alternatives to Malbek

- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (304 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (428 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3531 reviews)
- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (790 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)
- [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews)
- [Oneflow](https://www.g2.com/products/oneflow/reviews) — 4.4/5 stars (372 reviews)
- [Proposify](https://www.g2.com/products/proposify/reviews) — 4.6/5 stars (1137 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1068 reviews)

---
## Top Discussions

### Conga CLM

- Title: [What is Conga Contract Intelligence (formerly Contract Wrangler) used for?](https://www.g2.com/discussions/what-is-conga-contract-intelligence-formerly-contract-wrangler-used-for) — 1 comment
  > **Top comment:** "It is a powerful tool designed to enhance the contract management process by leveraging AI and machine learning"
- Title: [How do you handle electronic signature?](https://www.g2.com/discussions/electronic-signature) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "The eSignature Wizard has out-of-the-box functionality with DocuSign and Adobe Sign. 

The Wizard prompts the user for the document(s) to be included for..."
- Title: [How can we be sure timing is right to buy?](https://www.g2.com/discussions/timing) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We get asked this question a lot and the answer is simple: What is the cost of doing nothing? Contracts aren't getting any easier to manage and your manual..."
- Title: [How hard is it to implement? Will we have to figure all this out on our own?](https://www.g2.com/discussions/implementation-eef9edb7-0f87-48a9-94d8-29700a8be667) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Conga Novatus provides activation, configuration, and training services as part of its core offering!

Every user gets personal 24/7 support and full..."
- Title: [Does Conga Novatus integrate with ERP, CPQ, CRM, or even our own homegrown system?](https://www.g2.com/discussions/5358-integrations) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, our Integration capabilities are extremely flexible! 

Conga’s Technical Services experts have a 100% proven track record of integrating with any..."

### Malbek

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/conga-conga-clm-vs-malbek)