--- title: Veeva CRM Reviews meta\_title: 'Veeva CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 29 reviews by the users' company size, role or industry to find out how Veeva CRM works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 29 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Life Sciences url: https://www.g2.com/categories/life-sciences --- # Veeva CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Veeva CRM but has limited features. Are you part of the Veeva CRM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Veeva is a cloud-based Business Solutions for the Global Life Sciences Industry. * * * Seller [Veeva](https://www.g2.com/sellers/veeva) Discussions [Veeva CRM Community](https://www.g2.com/products/veeva-crm/discuss) Solution Type All-in-One Overview by Cindi Van Meir Show More ## Top-Rated Alternatives [ ![Inception CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Inception CRM") Inception CRM 4.8/5(45) ](https://www.g2.com/products/inception-crm/reviews) [ ![Qualio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualio") Qualio 4.4/5(781) ](https://www.g2.com/products/qualio/reviews) [ ![Vodori](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vodori") Vodori 4.7/5(49) ](https://www.g2.com/products/vodori-vodori/reviews) [ View All Alternatives ](https://www.g2.com/products/veeva-crm/competitors/alternatives) ## User Insights Average based on 29 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Veeva CRM Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. ![Jaison Alexis C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaison Alexis C.") JC Jaison Alexis C. Events & Engagements Specialist Mid-Market (51-1000 emp.) 5/7/2026 "Excellent tool to organize and track events" 5/5 What do you like best about Veeva CRM? What I value most about Veeva CRM is the way it centralizes all customer information and interactions on a single platform. This greatly facilitates the tracking of activities, meetings, and communications, especially when working with multiple teams or multiple accounts at the same time. I would also highlight the integration with business and marketing processes, as it allows for better visibility of the complete interaction cycle with users or customers. The automation of tasks and reports helps save time and reduces manual errors. Another very useful feature is the ability to generate reports and metrics in real time. This allows for faster, data-driven decision-making, as well as identifying opportunities for improvement in campaigns or relationship strategies. In general, the platform provides organization, traceability, and efficiency to daily work, especially in environments where relationship management and detailed tracking are essential. Review collected by and hosted on G2.com. What do you dislike about Veeva CRM? One of the aspects I like least about Veeva CRM is that some functionalities can feel unintuitive at first, especially for new users. The learning curve can be steep if adequate training is not received. I also consider that certain processes require too many steps or clicks to complete simple tasks, which can affect agility in daily work. In some cases, the customization and configuration of reports could be more flexible and user-friendly for the end user. Another point is that performance can vary depending on the connection or the volume of information loaded on the platform, making some actions slower than expected. Even so, it remains a very robust and useful tool for customer management and business processes. Review collected by and hosted on G2.com. What problems is Veeva CRM solving and how is that benefiting you? Veeva CRM helps solve problems of organization, tracking, and visibility in the management of events and interactions with attendees, clients, and internal teams. In the area of events, it is very useful to have all the information centralized, as it allows for tracking of registrations, communications, attendance, and activities related to each event from a single platform. It also facilitates coordination between different teams, especially when managing multiple events or participants at the same time. Having access to the history of interactions and tasks helps improve planning and tracking before, during, and after each event. Another important advantage is the automation of processes and the generation of real-time reports, which allows for measuring results, identifying opportunities for improvement, and making faster decisions based on data. The main benefit for me has been improving organization and operational efficiency in event management, as well as having greater control and traceability over activities and communication with participants. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Lakshmi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lakshmi B.") LB Lakshmi B. Trainee Mid-Market (51-1000 emp.) 1/16/2026 "Reliable CRM Built for Life Sciences" 5/5 What do you like best about Veeva CRM? What I like best about Veeva CRM is its life-sciences-focused design, strong compliance features, and seamless support for omnichannel engagement, which together make it highly effective and easy to use for field teams. Review collected by and hosted on G2.com. What do you dislike about Veeva CRM? One thing I dislike about Veeva CRM is that some configurations and enhancements can take time to implement, and certain advanced features may require additional training to use effectively. Review collected by and hosted on G2.com. What problems is Veeva CRM solving and how is that benefiting you? Veeva CRM solves key challenges in managing HCP interactions, events, and compliance for life sciences organizations. It centralizes data, supports compliant engagement, and streamlines field and digital activities, which helps improve data quality, reporting accuracy, and overall operational efficiency for my work. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page AM Akash M. Mid-Market (51-1000 emp.) 6/18/2024 "best for HCP engagement" 4/5 What do you like best about Veeva CRM? Great portals extension for HCP enagagement like CLM , Medcomms Review collected by and hosted on G2.com. What do you dislike about Veeva CRM? Nothing so far, may be more Intutite UI. Review collected by and hosted on G2.com. What problems is Veeva CRM solving and how is that benefiting you? HCP engagement Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic M Mehmet . Senior Medical Represent Enterprise (\> 1000 emp.) 1/17/2022 "Excellence for Veeva Customer Management" 5/5 What do you like best about Veeva CRM? I am planning when and at what time I will visit my customers, I can compare with my past plans, I can see if there are any conflicts, one step ahead of the competitors. Review collected by and hosted on G2.com. What do you dislike about Veeva CRM? There is no automatic sync, I manually sync every day, and so far I haven't experienced any system issues. Using Turkish characters can provide ease of use. I would like to receive updates via email and see them with an application video. Review collected by and hosted on G2.com. What problems is Veeva CRM solving and how is that benefiting you? A perfect platform for planning for my clients, with this product my customer visits are scheduled, working in a planned manner definitely increases my productivity, it greatly contributes to my work performance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 2/23/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Veeva Review" 5/5 What do you like best about Veeva CRM? It´s an excellent tool like CRM, allow to customize our request and need like business. Review collected by and hosted on G2.com. What do you dislike about Veeva CRM? It´s very expensive; for each new functionality, you need to pay an extra feed. Review collected by and hosted on G2.com. Recommendations to others considering Veeva CRM: Veeva, it's the leather around the world for that reason they now very well the pharmaceutical business Review collected by and hosted on G2.com. What problems is Veeva CRM solving and how is that benefiting you? Align the best Global Practice cross Markets, now we have the same concept and broken the local customization Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 3/9/2022 "I have a great experience it is very user friendly" 4.5/5 What do you like best about Veeva CRM? All the insights about a contact in your database Review collected by and hosted on G2.com. What do you dislike about Veeva CRM? Sometimes crashes during working and you lost the work done Review collected by and hosted on G2.com. What problems is Veeva CRM solving and how is that benefiting you? Accessing all the business contacts and perform the actions which i want to Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") EP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 11/9/2021 "Great pharma vertical CRM" 4/5 What do you like best about Veeva CRM? Great vertical, offering a lot of out of the box solutions, but also gives IT the ability to customize the solution to cater to specific market demands. Built on Salesforce, it also integrates well with other applications. Review collected by and hosted on G2.com. What do you dislike about Veeva CRM? Price is the only part that isn't great about Veeva... it is not the cheapest CRM solution Review collected by and hosted on G2.com. What problems is Veeva CRM solving and how is that benefiting you? CRM and multi-channel engagement for selling and promoting pharma products to healthcare providers and pharmacies globally Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Scott F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott F.") SF Scott F. Director, IT Business Partner Enterprise (\> 1000 emp.) 4/14/2021 "Veeva CRM" 4/5 What do you like best about Veeva CRM? Working with the Veeva implementation team has been a pleasure. The application is intuitivly designed and well built. I would recommend Veeva to anyone looking to implement a CRM solution. They are industry leaders and well versed in industry challenges Review collected by and hosted on G2.com. What do you dislike about Veeva CRM? The pricing model across the different Veeva products can be confusing. The application has limitations within the virtual detailing space as it is not a widely recognized platform. The CRM platform is not designed well for devices other than iPads. Review collected by and hosted on G2.com. Recommendations to others considering Veeva CRM: Veeva CRM is an industry-standard. Review collected by and hosted on G2.com. What problems is Veeva CRM solving and how is that benefiting you? Veeva CRM is helping us solve our interactions and connections with HCPs. We have been able to reach our targets more effectively and efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Anand S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anand S.") AS Anand S. Senior Manager - IT Enterprise (\> 1000 emp.) 1/18/2021 "A complete pharma CRM tool!!!" 5/5 What do you like best about Veeva CRM? CLM and overall UI is the best in Veeva CRM Review collected by and hosted on G2.com. What do you dislike about Veeva CRM? Analytics is one area which can be improvised. Review collected by and hosted on G2.com. Recommendations to others considering Veeva CRM: Veeva CRM provides lot of feature and quite a advanced tool in Pharma domain. Would recommend only if your internal process is matured enough and your field force is matured to use the tool. Review collected by and hosted on G2.com. What problems is Veeva CRM solving and how is that benefiting you? I have used Veeva CRM in my previous organisation, Veeva was one unique platform with had a matured model for customer management and customer 360 view was very useful and helped us in segmenting the customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 11/8/2019 "Use this daily" 5/5 What do you like best about Veeva CRM? The app suite is very easy to navigate and use Review collected by and hosted on G2.com. What do you dislike about Veeva CRM? It constantly makes you log back in after simply clicking into another app Review collected by and hosted on G2.com. What problems is Veeva CRM solving and how is that benefiting you? Logging both business encounters and time off all in one place Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Veeva CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Veeva CRM ](https://www.g2.com/products/veeva-crm/discussions/new) GU Guest User • Last activity almost 3 years ago Who uses Veeva CRM? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/who-uses-veeva-crm) [ View all Discussions ](https://www.g2.com/products/veeva-crm/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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