As an Administrator, I found the platform incredibly easy to set up. The reporting tools are useful, and we retain a large amount of control in carving out how we wish to utilise the application, instead of relying on Deskbird to makes changes for us. Account and Technical support is always available and prompt.
As a User, it's just as easy to navigate through the application - both the desktop and mobile apps are incredibly easy to use. There is value in each feature, so we find ourselves utilising so much of them on a daily basis.
We are enjoying the geofencing (beta) feature currently. Not having to remember to check in further promotes efficiency. Review collected by and hosted on G2.com.
I struggle to find an issue with the application itself. However, I don't enjoy receiving emails prompting me to book for the upcoming week when there are already bookings in place. Perhaps an email notification could only be sent when Deskbird bookings show as 'empty' for the week ahead instead? Review collected by and hosted on G2.com.
Hi Iram,
Thank you so much for your fantastic and thorough feedback! We’re thrilled to hear that both the admin setup and user experience have been smooth and intuitive for you. It’s great to know that features like geofencing, flexible configuration, and reporting tools are supporting your hybrid work model so effectively.
We also really appreciate your kind words about our support team — and your suggestion regarding booking reminder emails is a valuable one. That’s exactly the kind of insight that helps us fine-tune the experience, and we’ll pass it on to the product team for review.
If you ever have more feedback or need any assistance, don’t hesitate to reach out to us at support@deskbird.com — we’re always happy to help! 😊
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