Boomset Reviews & Product Details

Customer service (quick turnaround!), flexibility, abundance of different features relevant for different stakeholders Review collected by and hosted on G2.com.

We had an amazing experience. The team is still fine-tuning their offering so some features had not launched yet, but this only means that even more and better is yet to come! Review collected by and hosted on G2.com.

Boomset has worked to customize everything for us to our industry (education audience). We are very different than other industries’ audiences, and they’ve made so many system wide updates based on our requests and feedback. Review collected by and hosted on G2.com.

In terms of registration, we are still nailing down the details of how the registration process works for us. It isn’t perfect yet, but it evolves every day to become better. Review collected by and hosted on G2.com.

It’s easy to use, can manage several events at a time and gives a real time experience to event attendees. It speeds up our processes and allows us to capture valuable information that the client inputs. Review collected by and hosted on G2.com.

The only thing I dislike is the check in check out reporting. It would be more helpful if there was a ticket that showed who checked in so that our sales reps knew when their customer arrived. Review collected by and hosted on G2.com.

the different rooms, and being able to upload collateral Review collected by and hosted on G2.com.

That zscaler blocks boomset and my attendees have difficulty getting logged in Review collected by and hosted on G2.com.

I like that Boomset integrates with Eventbrite. I also love that I can set text or email notifications when certain attendees check in - this was a hit amongst my colleagues who were in charge of escorting conference speakers to get mic'd up. They would receive a text notification when the individual checked in and knew to walk up to reception to greet the speaker. Review collected by and hosted on G2.com.

The analysis and reporting feature on Boomset can be improved on. It'd also be nice to select custom question fields to display (instead of the standard fields like work title and email). Review collected by and hosted on G2.com.

Boomset is the best way to bring modern technology to your out-dated looking event. Boomset really opened up the option to the courses we offer, the way we can track CE credit for the attendees has been received very well! Review collected by and hosted on G2.com.

I wish Boomset would sync with automation apps like zapier.com. some of us non-profit associations need to use our membership software for collecting registrations. I would love to sync that directly to boomset, instead of uploading a list. Review collected by and hosted on G2.com.

The onsite technical support and trouble shooting were amazing. It was great to receive support from very knowledgeable team that can step in and resolve issues onsite quickly. The Boomset system was also ran very smoothly onsite, minimal system crashes with streamlined experience. Review collected by and hosted on G2.com.

Integration prior to the event did create some delay but it was quickly resolved. Wish for a more thorough onboarding process or training regarding to the Boomset back-end prior to the event. Review collected by and hosted on G2.com.

Love that the app syncs almost instantly across all users and devices so everyone has the most up-to-date information. The app is extremely user-friendly, and we're able to verify and add new information to our attendees/participants in real time. When we're done with an event, we're able to export data-rich reports that help inform our outreach efforts after the event is complete. This results in more effective and customized communication to each participant. Review collected by and hosted on G2.com.

Information input has some bugs. Multiple choice questions often end up duplicating options when replicated into new events. The reporting dashboard can also be tricky to navigate on desktop and isn't the most useful for detailed reporting cases. We end up doing data exports and doing all of our reporting out of Excel/Google Sheets. Review collected by and hosted on G2.com.

Boomset is a great software for conferences and events of any size to manage their registration process. The platform is easy to navigate, and includes several features that event planners may not have even thought of. Additionally, the software provides flexibility so that you can use Boomset for the entire registration process, or just the check-in process. Perhaps the best thing about Boomset is that it not only offers a great product, but the company is always listening to its customers to add new features. Review collected by and hosted on G2.com.

The yearly subscription plans seem a bit rigid. I wish there was more flexibility with the type of plans offered, but ultimately the cost of plans pay for themselves. Something else that can be improved is the ability to have multiple organizations on one account. Though you can create endless events, it would be helpful to many event agencies to be able to separate clients by organization, but only pay for one overall account. Review collected by and hosted on G2.com.

Boomset is a complete software that follows you from beginning to end. You don't need additional software to do your lead retrieval or badge printing. Review collected by and hosted on G2.com.

Boomset seems to have a lot of little fixes to make its software strong. We had huge issues with API calls which gave us a headache during our shows. They did manage to fix most of them, but still, the damage was done. Review collected by and hosted on G2.com.

I really love the barcode name badges that can be scanned at the entrance. Very fast, and our attendee feel "cool" being scanned rather than just checked off on a list. Review collected by and hosted on G2.com.

Sometimes the scanner is a little slow, usually if the light is low or if the attendee is not holding the barcode still. Review collected by and hosted on G2.com.

What I like most about Boomset is that it's a "do-not-make-me-think" system. Very straightforward and simple, easy to figure out its functionalities. Review collected by and hosted on G2.com.

It lacks some features that are very specific to our company;s marketing, but Boomset's team has been able to accommodate most of them. Review collected by and hosted on G2.com.

It makes the onsite check in process so much smoother. The attendees all comment about how cool and easy the process is. Using Boomset allows us to eliminate the pre-work headache of compiling and collating name badges. Last minute changes? No problem, we are able to use an integration to our registration site so the data flows without having to manually update. Review collected by and hosted on G2.com.

I don't know if I have anything I dislike about it. Honestly. Review collected by and hosted on G2.com.

The fact we had an onsite resource to set up and ensure our event was successful. Review collected by and hosted on G2.com.

There really was not anything I disliked about the Boomset app. Only things I would have changed would be including a plastic badge holder instead of just the paper badges. We had to do a lot of reprints due to people tearing their badges. Review collected by and hosted on G2.com.

Boomset makes our registration and badging process super easy by integrating all the features into one easy to use platform and providing hardware along with their software packages. Review collected by and hosted on G2.com.

Could use more integrations, such as with CRMs--doesnt currently integrate with Ontraport so we manually import our registration list Review collected by and hosted on G2.com.

Easy to print up walk-in badges or make changes to badges already uploaded Review collected by and hosted on G2.com.

minor issues was uploading contact names with ' or other symbols on top of vowels since they upload creates some funky symbols. other minor issue is the two step process of entering first and last name and email address and then going back to enter Company name, but since process was so quick it was not a major issue. Some of our event sponsors asked about which App we used since they felt it worked so quickly and efficiently Review collected by and hosted on G2.com.

Instead of manually checking in, as with previous years, we were able to have an efficient, smooth check-in process with the iPads, QR codes, and instantly-printed badges. Attendance reports were also generated with ease. The return process was also simple-- all we had to do was seal the box and use the pre-paid return label. Review collected by and hosted on G2.com.

The equipment set-up was slightly challenging. Review collected by and hosted on G2.com.

The mobile app is super simple to use and straightforward. It’s definitely a “do not make me think” type of platform. Review collected by and hosted on G2.com.

There are some glitches that appear from time to time and it takes time for the development team to fix them. Review collected by and hosted on G2.com.

This was so simple for me to upload all the information and my guests loved that we were able to check them in - in seconds! Review collected by and hosted on G2.com.

The fonts are limited which didn't really go with our theme for the text option on the badge printing.

The design was uploaded for the main screen but there was a white line down the right side of the iPad and no one could figure out how to reconfigure it to get rid of the line. Not a big deal but its something to note. Review collected by and hosted on G2.com.

I have been using Boomset for the past two years for an international corporate event for one of my clients. And I can't praise enough the team at boomset for ensuring, year after year, I understand the technology. Review collected by and hosted on G2.com.

There are no downsides to Boomset for me at this time. Review collected by and hosted on G2.com.

The platform and pre-event support is really great. I love the integration with Choose2Rent team. The reporting features are great too. Review collected by and hosted on G2.com.

The onsite support scheduling was a little tough, we had to split our time between 2 reps because they were booked. It happens, but unideal. Review collected by and hosted on G2.com.

The Boomset team works to provide its best service to enhance our events. Review collected by and hosted on G2.com.

I wish there were a few more readily accessible badge options. I don't like that Boomset sometimes has to mail equipment from one part of the country to the other. It would be nice if all offices had ample inventory on hand at all times. Review collected by and hosted on G2.com.

Customer service is really fantastic. I typically got my questions answered in less than 12 hours. Review collected by and hosted on G2.com.

Overall, the tool is pretty intuitive. There were a handful of things that I needed help with, but once it was addressed by the customer service team, the process went really smoothly. Review collected by and hosted on G2.com.