Boomset Reviews & Product Details

Boomset Overview

What is Boomset?

Boomset is the easiest all-in-one event management solution for in-person and VIRTUAL events! Boomset solves the challenges event professionals face to complete a successful event lifecycle with an award-winning customizable event automation platform of apps and services. As an all-in-one solution for in-person and virtual/hybrid events, Boomset’s virtual web and mobile platform supports all of our existing robust and award-winning live event functionality with features like: live streaming and pre-recorded concurrent sessions, virtual exhibitor area, and attendee engagement via 1-to-1 video calls, coupled with best-in-class customer support. Automate manual efforts and create better event experiences with Boomset's contemporary and intuitive turnkey system. Use the GDPR-compliant software and mobile apps for all your in-person event needs like onsite event registration, self-check-in, on-demand (color) badge printing, facial recognition, session management, RFID tracking, lead retrieval, gamification, on-site services and more. Paired with unparalleled customer support, Boomset’s user-friendliness and ease save event planners time, increase value at events, and create optimized event experiences.

Boomset Details
Website
Languages Supported
English
Product Description

Boomset is an event technology solutions provider to simplify event management for in-person, virtual, and hybrid events.

How do you position yourself against your competitors?

Boomset sees that many organizers look for innovative elements to wow their attendees without sacrificing the event management and the security of precious data. With its continued growth and global expansion, Boomset invites clients with out-of-the-box ideas to work on creating something special that goes beyond simple entry management.

Boomset maximizes event efficiency and fosters human connectivity through interactivity in the simplest way imaginable. Our customer support is unparalleled to any other in the industry. The platform and apps are a modern approach to a better user experience that improves tedious manual processes and is cost-effective in the event space.


Seller Details
Seller
Boomset
Company Website
Year Founded
2011
HQ Location
New York, NY
Twitter
@Boomset
3,940 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®

Overview Provided by:
Show More

Boomset Videos

Boomset Screenshots

Answer a few questions to help the Boomset community
Have you used Boomset before?
Yes

Boomset Reviews

Write a Review
Filter reviews

LinkedIn®
Connections
Popular Mentions
Showing 34 Boomset reviews
Popular Mentions
Showing 34 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
All Industries
Review Type
Region
Already have Boomset?
Write a Review
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Response from Monica Wolyniec of Boomset

Thank you for your feedback, Vishal. We are thrilled that EFCG's first virtual event experience with our platform and support team was a huge success for your team and attendees. We're looking forward to continue to be part of your event success and proactive planning while powering EFCG's upcoming events!

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Response from Monica Wolyniec of Boomset

Deb, thanks for leaving your feedback. It's wonderful to hear your experience with our Lead Retrieval app, event creation on the web platform, and interaction with our wonderful Customer Success team. It's our pleasure to power your events with the features and functionality you/your sponsors need - looking forward to the next. Thanks again!

Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Customer service (quick turnaround!), flexibility, abundance of different features relevant for different stakeholders Review collected by and hosted on G2.com.

What do you dislike?

We had an amazing experience. The team is still fine-tuning their offering so some features had not launched yet, but this only means that even more and better is yet to come! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We used Boomset for a closing startup pitch event. It allowed us to have every speaker control their own presentation and create a smooth flow, have the audience in engage in real-time and following the event, as well as create dedicated profile pages for both attendees and companies. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Thank you for your kind words and feedback, Valerie. Our team is dedicated to continue to "go the extra mile" - and beyond - when it comes to our solutions, services and support. We are very much looking forward to the next events together!

AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Boomset has worked to customize everything for us to our industry (education audience). We are very different than other industries’ audiences, and they’ve made so many system wide updates based on our requests and feedback. Review collected by and hosted on G2.com.

What do you dislike?

In terms of registration, we are still nailing down the details of how the registration process works for us. It isn’t perfect yet, but it evolves every day to become better. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Having our registrants in the same system as our virtual platform makes running an event effortless. There is no integrations needed - all of our needs have been met in one place! Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Thanks so much for this feedback. We're thrilled our platform helps you run "effortless events" from one convenient place! Our team is always working to resolve pain points in the event lifecycle by continuously improving our features and services. Thanks again!

Marketing Strategist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It’s easy to use, can manage several events at a time and gives a real time experience to event attendees. It speeds up our processes and allows us to capture valuable information that the client inputs. Review collected by and hosted on G2.com.

What do you dislike?

The only thing I dislike is the check in check out reporting. It would be more helpful if there was a ticket that showed who checked in so that our sales reps knew when their customer arrived. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to automate the check in process for events a lot better and provide a technological sensory experience to our customers. It has helped us to keep an accurate account of people for budgetary purposes, we can implement sessions for raffle giveaways, and we can print real time reports to show which customers visited which booths so we can implement a follow up email. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

"Events of the future" and the future is now! Thanks for your feedback here, Sheila. We're thrilled you can automate the experience for your attendees and get the reporting that you need. We offer custom report building and custom notification with custom messages, as well as timestamps indicated on your attendee's timeline.

You can read more on our Help Desk or reach out to your Boomset rep. Don't forget to ask about our virtual platform for any future virtual or hybrid events!

See how Boomset improved
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

the different rooms, and being able to upload collateral Review collected by and hosted on G2.com.

What do you dislike?

That zscaler blocks boomset and my attendees have difficulty getting logged in Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are trying to use boomset instead of zoom for webinars/events... we can see the good for both. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Thanks for your leaving your comments. Your CSM and our team have reached out via email to address your feedback so that we can start working towards a solution as soon as possible and ensure your use of the platform is as stellar as can be!

Associate Manager, Development Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like that Boomset integrates with Eventbrite. I also love that I can set text or email notifications when certain attendees check in - this was a hit amongst my colleagues who were in charge of escorting conference speakers to get mic'd up. They would receive a text notification when the individual checked in and knew to walk up to reception to greet the speaker. Review collected by and hosted on G2.com.

What do you dislike?

The analysis and reporting feature on Boomset can be improved on. It'd also be nice to select custom question fields to display (instead of the standard fields like work title and email). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

On-site credential printing using Boomset and printers from Choose2Rent has been a gamechanger. We've had attendees in awe by the technology and it's definitely a value add to the check-in experience. Also, we no longer have to pre-print credentials (and waste cardstock if the individual ends up not attending). Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Thrilled to hear Boomset was a "hit" for you and your colleagues, Jennifer. What a fantastic way you've personalized the speaker greeting experience thanks to our notifications feature. It'd be great for you to further discuss customizing the reporting feature with your CSM - you can also view more information about the Report Builder here: https://boomsethelp.zendesk.com/hc/en-us/articles/115002184472-Report-Builder. Thanks so very much again!

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Boomset is the best way to bring modern technology to your out-dated looking event. Boomset really opened up the option to the courses we offer, the way we can track CE credit for the attendees has been received very well! Review collected by and hosted on G2.com.

What do you dislike?

I wish Boomset would sync with automation apps like zapier.com. some of us non-profit associations need to use our membership software for collecting registrations. I would love to sync that directly to boomset, instead of uploading a list. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you can work a simple spreadsheet you can work Boomset Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The biggest problem Boomset has solved has been removing the time of pre printing badges before the conference. The ability to print on the fly has been game-changing for us. The second biggest problem this has solved is the collecting of Continuing Education credits. Before we used to have to hand out bubble sheets and pencils and go over instructions on how to complete te the scantrons .Now, we just scan thier badges! In fact, many attendees are suspicions that that is all they have to do. We pass around a clipboard so they can write down their name so they feel better. :) Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

You ARE a superhero, Cade! Thank you for this detailed feedback. So happy to hear our platform is making it easier to track your CE credits and is simplifying processes with on-demand services like badge printing. (Scantrons...eek!) Although we do offer our own event registration and have an open API, the list of direct integrations continues to grow. Stay tuned - and thanks again for your review.

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The onsite technical support and trouble shooting were amazing. It was great to receive support from very knowledgeable team that can step in and resolve issues onsite quickly. The Boomset system was also ran very smoothly onsite, minimal system crashes with streamlined experience. Review collected by and hosted on G2.com.

What do you dislike?

Integration prior to the event did create some delay but it was quickly resolved. Wish for a more thorough onboarding process or training regarding to the Boomset back-end prior to the event. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Onsite check-in process. We first acquired Boomset to help us reduce check-in wait time for our attendees and what Boomset's staffs were able to provide onsite really exceeded our expectation. The technical supports from Boomset were extremely knowledgeable and quick on resolving issues. We were able to rely on them as an extension of the team. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Thank you for your feedback and kind words. It’s fantastic to hear Boomset exceeded your expectations and we're honored to be acknowledged as an extension of your team. Your CSM will work with you to ensure everyone is comfortable and confident from the backend to onsite. Looking forward to the next event!

Director of Marketing and Communications
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Love that the app syncs almost instantly across all users and devices so everyone has the most up-to-date information. The app is extremely user-friendly, and we're able to verify and add new information to our attendees/participants in real time. When we're done with an event, we're able to export data-rich reports that help inform our outreach efforts after the event is complete. This results in more effective and customized communication to each participant. Review collected by and hosted on G2.com.

What do you dislike?

Information input has some bugs. Multiple choice questions often end up duplicating options when replicated into new events. The reporting dashboard can also be tricky to navigate on desktop and isn't the most useful for detailed reporting cases. We end up doing data exports and doing all of our reporting out of Excel/Google Sheets. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We've ironed out a lot of our event check-in process and information input with Boomset. It's allowed us to check in program participant leads and add details about them as they engage with our events so we can better follow up with relevant information. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Thanks for your feedback here, Dave. Our team is constantly working on the system to deliver the best solutions for your events. Please do reach out to your Customer Success Manager, as we’d love to hear more about your use of our Report Builder and how we can elevate that experience for you, too.

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Boomset is a great software for conferences and events of any size to manage their registration process. The platform is easy to navigate, and includes several features that event planners may not have even thought of. Additionally, the software provides flexibility so that you can use Boomset for the entire registration process, or just the check-in process. Perhaps the best thing about Boomset is that it not only offers a great product, but the company is always listening to its customers to add new features. Review collected by and hosted on G2.com.

What do you dislike?

The yearly subscription plans seem a bit rigid. I wish there was more flexibility with the type of plans offered, but ultimately the cost of plans pay for themselves. Something else that can be improved is the ability to have multiple organizations on one account. Though you can create endless events, it would be helpful to many event agencies to be able to separate clients by organization, but only pay for one overall account. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Organizations that are looking to implement Boomset should consider the cost per attendee, which is lower with Boomset. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Boomset allows us to handle on-site badge printing in an economical way. Not only does this save us time pre-conference, but it also assures our attendees that their name badge will be accurate, and only display the information that they want displayed. Without Boomset, we would either have to pay much more for a similar service, or we would have to pre-print up to 1000 name badges (yikes!). Overall, Boomset gives our events an elevated look that helps to raise our overall profile and reputation as an organization. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Vincent, thank you for your courteous and detailed review. We’re happy to hear our platform - and people - are elevating the look and feel of your events and organization. Wonderful!

"Expert" level subscription holders have the ability to create subgroups that can be used to store events under these smaller groups held within the main group on their Boomset account. (You can read more about that here: https://boomsethelp.zendesk.com/hc/en-us/articles/360004097432-Subgroups).

Please feel free to reach out to your Customer Success Manager to discuss organizing your account and group members. Thanks again!

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Boomset is a complete software that follows you from beginning to end. You don't need additional software to do your lead retrieval or badge printing. Review collected by and hosted on G2.com.

What do you dislike?

Boomset seems to have a lot of little fixes to make its software strong. We had huge issues with API calls which gave us a headache during our shows. They did manage to fix most of them, but still, the damage was done. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It does the job. Just make sure to ask all the critical questions/needs your company might have. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We don't need to use a third-party for our lead retrieval or badge printing! Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Antoine, thanks kindly for this feedback. We’re glad to have eliminated any third party for your badging and lead retrieval needs, and we appreciate your patience in working through the API fixes with our team. Looking forward to the next event.

Marketing & Digital Design Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I really love the barcode name badges that can be scanned at the entrance. Very fast, and our attendee feel "cool" being scanned rather than just checked off on a list. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the scanner is a little slow, usually if the light is low or if the attendee is not holding the barcode still. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our on-site registration is now much faster and smoother... just a quick name badge print when they arrive. The software is simple, and we rent tablets and a printer for the main registration desk. We can easily add additional networking events to the software and scan those at the entrance, tracking who was pre-registered. It will flag attendees that are not registered, but there is a quick option to add them on the fly. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

"Easy, fun, faster, smoother..." - love to hear all this feedback, Susan! The beauty of the Boomset system is making it user-friendly and mobile - so you can opt to use the device camera instead of an external scanner. (Do make sure it’s fully charged if using an external scanning device!) Excited to continue making the experience for your attendees, too. Thanks again, Susan.

Project and Event Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

What I like most about Boomset is that it's a "do-not-make-me-think" system. Very straightforward and simple, easy to figure out its functionalities. Review collected by and hosted on G2.com.

What do you dislike?

It lacks some features that are very specific to our company;s marketing, but Boomset's team has been able to accommodate most of them. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If there's a functionality that is not part of Boomset, contact the team. They'll either be able to accommodate you or suggest an alternative solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were able to combine lots of needed features under one roof: lead retrieval for our staff and our vendors, sessions, online and walk-in registration, badge printing. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

A "do-not-make-me-think" system - thank you for this fantastic feedback, Cristina. Our team is always working on updates and new features for the system, but it is our pleasure to sit with our clients and figure out how to best accommodate each unique event together. We're very much looking forward to the next event - thanks again!

Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It makes the onsite check in process so much smoother. The attendees all comment about how cool and easy the process is. Using Boomset allows us to eliminate the pre-work headache of compiling and collating name badges. Last minute changes? No problem, we are able to use an integration to our registration site so the data flows without having to manually update. Review collected by and hosted on G2.com.

What do you dislike?

I don't know if I have anything I dislike about it. Honestly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We get so much time back in the pre-work process by eliminating the manual printing, and bade stuffing ahead of time. The data is great and allows us to track our audience check-in progress. We also recently just started using sessions for check-in purposes and it is a game changer! Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

"Cool and easy" - love it, and thrilled that you, your team, and your event attendees are loving #TheBoomsetWay. Thank you for this glowing feedback, Kayla! We're very much looking forward to your next event.

Channel Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The fact we had an onsite resource to set up and ensure our event was successful. Review collected by and hosted on G2.com.

What do you dislike?

There really was not anything I disliked about the Boomset app. Only things I would have changed would be including a plastic badge holder instead of just the paper badges. We had to do a lot of reprints due to people tearing their badges. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The entire process was very simple and straightforward, and they delivered on every single feature that we required. Even if they had to ask their developers to assist. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our attendees were able to check-in within a few seconds, and they all commented on how easy and smooth the process was. It was very important to us that the first impression of the event was one that was positive and easy. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Kimberly, it is our pleasure to deliver the features and experiences you need. So happy to hear you're enjoying our on-site services, as well! Please do discuss badge options with your CSM - we'd love to ensure your choice is the most ideal for your next event. Thank you so much again!

Events and Office Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Boomset makes our registration and badging process super easy by integrating all the features into one easy to use platform and providing hardware along with their software packages. Review collected by and hosted on G2.com.

What do you dislike?

Could use more integrations, such as with CRMs--doesnt currently integrate with Ontraport so we manually import our registration list Review collected by and hosted on G2.com.

Recommendations to others considering the product:

A very valuable tool for event optimization that will save time and money for your event and bring ease of check in to your attendees Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Faster, more efficient, and more accurate check in and badging at our events. One place to track all registrations and check ins. Integrated badging within the platform. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

“All-encompassing…One, easy-to-use platform…A very valuable tool…” Fantastic, Erica! Although we do offer our own event registration, the list of direct integrations continues to grow. Thanks for leaving your feedback!

Senior Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Easy to print up walk-in badges or make changes to badges already uploaded Review collected by and hosted on G2.com.

What do you dislike?

minor issues was uploading contact names with ' or other symbols on top of vowels since they upload creates some funky symbols. other minor issue is the two step process of entering first and last name and email address and then going back to enter Company name, but since process was so quick it was not a major issue. Some of our event sponsors asked about which App we used since they felt it worked so quickly and efficiently Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Previous registration process was very manual and inefficient - time consuming and frustrating for attendees Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Thanks for your feedback, Tim. We’re glad to hear the speed and efficiency of the system was well-received by your team and sponsors. Your CSM will reach out to discuss the contact upload/data input you’ve described. Looking forward to the next event - thanks again!

Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Instead of manually checking in, as with previous years, we were able to have an efficient, smooth check-in process with the iPads, QR codes, and instantly-printed badges. Attendance reports were also generated with ease. The return process was also simple-- all we had to do was seal the box and use the pre-paid return label. Review collected by and hosted on G2.com.

What do you dislike?

The equipment set-up was slightly challenging. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were able to expedite our check-in process and look even more professional while doing it. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Thanks, Stephanie! Great to hear about your event success with our Boombox. Do get in touch with your CSM or contact our Support for any questions regarding setup - our team is always happy to help. Thanks again!

Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The mobile app is super simple to use and straightforward. It’s definitely a “do not make me think” type of platform. Review collected by and hosted on G2.com.

What do you dislike?

There are some glitches that appear from time to time and it takes time for the development team to fix them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Registration for walk-ins is simple and quick.

Badge design, badge printing, sessions, everything’s under one roof. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Cristina, so happy to hear Boomset automates your processes and make it that much easier for you/your team! Thank you for also acknowledging our top-notch Customer Success department. We work hard to ensure each feature functions at its best capacity, so your feedback is key in bettering the system and our offerings. We’re excited to continue to provide the all-in-one solutions you need at your upcoming events.

AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

This was so simple for me to upload all the information and my guests loved that we were able to check them in - in seconds! Review collected by and hosted on G2.com.

What do you dislike?

The fonts are limited which didn't really go with our theme for the text option on the badge printing.

The design was uploaded for the main screen but there was a white line down the right side of the iPad and no one could figure out how to reconfigure it to get rid of the line. Not a big deal but its something to note. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Simplifying registration for 400+ attendees Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Thank you for your kind words and generous feedback. We are continuously adding new features and functionality to our products and services and your review is part of helping to make each update better. Thanks again!

Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I have been using Boomset for the past two years for an international corporate event for one of my clients. And I can't praise enough the team at boomset for ensuring, year after year, I understand the technology. Review collected by and hosted on G2.com.

What do you dislike?

There are no downsides to Boomset for me at this time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to register thousands of people from all across the world seamlessly and the reporting at the end of the event helps us to make our event better every year. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Fantastic to hear this, Marie. It has been our pleasure to power your events #TheBoomsetWay these past two years and we're looking forward to the "eventures" that await in the years to come. Thanks again!

UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The platform and pre-event support is really great. I love the integration with Choose2Rent team. The reporting features are great too. Review collected by and hosted on G2.com.

What do you dislike?

The onsite support scheduling was a little tough, we had to split our time between 2 reps because they were booked. It happens, but unideal. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Work with your account owner closely to get the most benefit. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

LOVE onsite printing! Chase was wonderful to help us with everything. We needed extensive reporting post-event, and Chase helped our team to set this up before the event. We were able to pull on demand reports to ensure everything was running smoothly. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Thank you for your feedback. It’s fantastic to hear you’re loving your onsite experience and reporting with our platform. What a great shout-out to your CSM, Chase - he really is wonderful and such an asset to our team! It’s key for our team of onsite technicians to be fully educated in our products and functionality in order to put forth the best service possible. We’re adding to our features and members to our team as we grow, but we appreciate your patience and support. Thanks again!

UB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The Boomset team works to provide its best service to enhance our events. Review collected by and hosted on G2.com.

What do you dislike?

I wish there were a few more readily accessible badge options. I don't like that Boomset sometimes has to mail equipment from one part of the country to the other. It would be nice if all offices had ample inventory on hand at all times. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Boomset assists us with onsite registration and badges. When over 100 attendees are expected this is invaluable assistance. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Appreciate the feedback! Happy to hear about your experience with our Support and OSR teams. While we do maintain some inventory in terms of badge samples and hardware, we do our absolute best to get the model you need, when you need it. Looking forward to your next event!

AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Customer service is really fantastic. I typically got my questions answered in less than 12 hours. Review collected by and hosted on G2.com.

What do you dislike?

Overall, the tool is pretty intuitive. There were a handful of things that I needed help with, but once it was addressed by the customer service team, the process went really smoothly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed a way to digitally capture headcount for our annual conference – both for registration and our breakout sessions. We use this data to inform future events and ensure that we are compliant with our professional development certification designation. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Wolyniec of Boomset

Thank you for your review! It's fantastic to know you are capturing data to better prepare for future events and it's great to hear about your experience with our Customer Success team. They work diligently to make sure you are set up for event success. Thanks again!