I love how intuitive and easy to make sense of athena is. It's a real pleasure to work with, and makes managing our patient's care so much more stress free!
I wish the provider options on orders were able to be edited simply, and the notes under patient cases were able to be edited as well. Those are the two big issues I seem to run across- which does affect timeliness (i.e. fax numbers change, and there's no easy way to change the information in the system without making a thousand versions of the same provider info.)
Patient care management has improved, and is completed in a much more timely fashion. Training new employees is so much easier thanks to the intuitive interface.