15Five Reviews & Product Details

The platform’s intuitiveness is its biggest strength. It feels natural for both our employees and the management team, which made the rollout across departments impressively smooth. Implementation was fast and didn’t require much heavy lifting from IT. I’ve worked it into my daily routine for check-ins and goal tracking, and customer support has been exceptionally responsive whenever we’ve run into a snag. The mix of features—from performance reviews to engagement surveys—offers a well-rounded toolkit without making the interface feel cluttered or overwhelming. Review collected by and hosted on G2.com.

Some features feel a bit restricted unless you’re willing to move up to a higher-tier plan. Although the core functionality is excellent, we’ve occasionally run into situations where an advanced customization or reporting option was locked behind a more expensive version. I think offering a little more flexibility—especially around custom field labels—at the standard level would go a long way toward making the tool feel better tailored to our unique internal workflows. Review collected by and hosted on G2.com.

I really appreciate how 15Five strips away the usual corporate heaviness from performance management, so conversations feel genuinely human and straightforward. Having our weekly check-ins, OKRs, and recognition all centralized in one dashboard has been a huge time-saver. It helps keep the whole team aligned around our high-level goals, without the process turning into a tedious HR compliance exercise that just ticks boxes. Review collected by and hosted on G2.com.

The initial setup can feel pretty overwhelming without proper onboarding, especially because nearly all features are enabled by default. For a fast-moving team trying to stay lean, that makes the platform feel unnecessarily process-heavy right from the start. I would have preferred a more phased rollout, where we could activate features gradually and only when we were ready to use them effectively. Review collected by and hosted on G2.com.

I really appreciate how 15Five provides a consistent, lightweight framework for sharing updates and tracking our progress toward quarterly goals. It keeps the communication loop open and moving without the process feeling heavy or time-consuming. It’s also been a great way to maintain visibility into what the rest of the team is working on, without having to schedule constant sync meetings that would otherwise interrupt our actual work. Review collected by and hosted on G2.com.

While the system is efficient overall, some of the recurring check-in questions start to feel repetitive after several months of use. I’d really appreciate more variety, or an option to automatically rotate through different prompts, so the reflection process stays fresh and engaging. Without that added customization, the check-in can sometimes come across as a routine chore instead of a thoughtful opportunity for growth and genuine team connection. Review collected by and hosted on G2.com.

It is very easy to send a fortnight report to my manager on what I am doing Review collected by and hosted on G2.com.

There is a disconnection between calendar PTOs and the tool, making it easy to miss some deadlines. Review collected by and hosted on G2.com.

It's easy to use for our employees. It provides good insights from surveys. I also like all the templates available in the system. Slack integration is good. Review collected by and hosted on G2.com.

There was a system error when collecting responses in our latest custom engagement survey. Eleven responses were registered as blank, and we lost all of that data. I contacted support, but they weren’t able to restore it. What made it worse was that they initially told me it happened because people left all the questions blank, which is absolutely false, 11 people are not going to open a survey and just press send without answering anything.

I also dislike the results overview. I would prefer something more like Google Sheets, where you can view each employee’s answers (still anonymously) in a clearer, more detailed way. On top of that, it’s hard to find basic things, like how to add a new employee. It should be straightforward, but it isn’t. I often end up searching for how to do simple tasks in the system, even though I’m used to working in many different tools. Overall, it’s not intuitive enough and feels overly complicated. Review collected by and hosted on G2.com.

I love that 15Five is so easy to use. It really gives us valuable data on how our team is feeling. I love the high five wall, which lets me see how much our team recognizes each other. It's great that we can attach our values to the high fives. I also really love the engagement surveys, which are sent automatically. It's all about automation, making our time easier by doing the necessary tasks and providing us the data we can act on. Review collected by and hosted on G2.com.

Definitely the growth studio and the ID plans. We'd love to use Survey's more ie for exit surveys, but the fact that you can't tailor them or send them out with specific messages is frustrating. You can't alter them or add comments once they've been submitted. In terms of the growth studio, the IDP plans will be amazing, but they're very manual at the moment, and you can't clone them. I'm not sure about the value compared to what we're already doing. Also started using the Kona coaching, however you cannot use this when having the 1:1 in person, which out business does a lot, so we are not getting the full value of this. Review collected by and hosted on G2.com.

Manager coaching focus. Its helps managers run better 1:1s and spot disengagement early. Review collected by and hosted on G2.com.

Check-in fatigue- the recurring questions get repetitive after a few months Review collected by and hosted on G2.com.

The weekly check in and the 1 on 1 agenda tools have truly transformed our meeting culture. Both managers and employees arrive irritated with a clear outline, which keep our conversation focused and much more productive than they were previously. In also really value the real time recognition features. Review collected by and hosted on G2.com.

The reporting suite has a bit of a learning curve, and it can take some time for new users to figure out exactly where the deep-dive analytics are located. While the data is high quality, the navigation within the reporting tab could be more intuitive. I also believe the platform could benefit from more flexible customisation options for the internal engagement surveys. Review collected by and hosted on G2.com.

I really appreciate how 15Five strips away the usual corporate heaviness from performance management and makes conversations feel genuinely human and straightforward. Having our weekly check-ins, OKRs, and recognition all centralized in a single dashboard has been a huge time-saver and keeps everything easy to find in one place. Review collected by and hosted on G2.com.

The initial setup can feel pretty overwhelming if you don’t get proper onboarding, especially because nearly all features are enabled by default. For a fast-moving team that needs to stay lean, this can make the platform feel unnecessarily process-heavy right from the beginning. Review collected by and hosted on G2.com.

I log into 15Five first thing every morning to check our company-wide Pulse Ratings and monitor real-time employee sentiment trends across our various departments. My typical daily workflow involves analyzing these engagement scores so I can proactively sync with department leaders before minor team friction turns into a larger retention risk. The Best-Self Review module has completely transformed how we run our semi-annual performance cycles, making it incredibly simple to track self-assessments and manage 360-degree review calibrations in one clean space. On the technical side, the platform utilizes a robust REST API that automates user provisioning and data syncing directly through our BambooHR integration. This background automation ensures that whenever our core employee database updates, reporting lines and active profiles adjust instantly without requiring any manual spreadsheet uploads. Review collected by and hosted on G2.com.

My primary frustration happens when the executive board requests an urgent workforce analytics summary right before a strategic meeting, and the reporting filters experience heavy lag. Staring at a spinning loading wheel while attempting to export aggregate High Fives data and engagement metrics across multiple sub-teams under an intense time crunch is deeply stressful. Additionally, managing administrative permissions for matrix reporting structures or cross-functional project teams feels unnecessarily clunky. Trying to grant a temporary dotted-line project manager visibility into specific weekly Check-ins requires too many manual overrides and custom workarounds. The platform’s automated notification system can also be a bit rigid, occasionally sending automated participation reminders to employees who are currently out on approved medical or parental leave unless an admin manually pauses their accounts. Review collected by and hosted on G2.com.