Best Chatbots Software - Page 12
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Featured Chatbots Software At A Glance
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Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlines conversations at every touchpoint throughout the cust
- 77% Mid-Market
- 15% Enterprise
4,601 Twitter followers
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Unleash the power of ChatGPT with 🚀AiGPT_Free, the World's Most User-Friendly AI! Engage in endless creativity, all for FREE and with unlimited access. Experience the magic of AI that's backed by indu
- 58% Small-Business
- 33% Mid-Market
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- User Satisfaction
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Your 24/7 AI Support Assistant that helps you grow your business. Our AI-powered chatbot handles the lead generation & customer service for you. It cuts your business's costs by offering person
- 57% Small-Business
- 43% Mid-Market
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- User Satisfaction
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ItsAlive is a chatbot builder that enables to create, publish and manage facebook messenger chatbots.
- 57% Mid-Market
- 43% Small-Business
366 Twitter followers
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- User Satisfaction
- Seller Details
LobeChat - An open-source, modern-design ChatGPT/LLMs UI/Framework. Supports speech-synthesis, multi-modal, and extensible plugin system. One-click **FREE** deployment of your private OpenAI ChatGPT/
- 73% Small-Business
- 20% Mid-Market
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- User Satisfaction
- Seller Details
Easily integrate cutting-edge AI capabilities into your chat application with QuickBlox. Revolutionize your communication app by leveraging our advanced cloud communication backend platform. Whether y
- 89% Small-Business
- 11% Mid-Market
2,786 Twitter followers
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Siit is the modern Service Desk for IT and internal operations teams. Our AI-powered platform streamlines ticketing, automates workflows, and enhances internal efficiency. Seamlessly integrating with
- Computer Software
- 64% Small-Business
- 36% Mid-Market
33 Twitter followers
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- User Satisfaction
- Seller Details
Zaapi — an AI-first omnichannel customer messaging platform. Zaapi is a software product that centralizes customer conversations from messaging apps and marketplace chat systems into a single workspac
- 45% Small-Business
- 36% Mid-Market
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- User Satisfaction
- Seller Details
Your Everyday Chatbot Partner | Unlocking Productivity & Growth with High-Performance Chatbots | No-Code Chatbot Platform | Elevate Customer Interactions with Advanced AI 🔍 About Me: Hello! I'm B
- 56% Small-Business
- 33% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Meet Brandy - The Brand Interactions Platform Brandy combines AI assistants, chat-apps and live agents into a holistic workflow, where great customer experience goes along with up to 70% automation r
- 54% Small-Business
- 23% Enterprise
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- User Satisfaction
- Seller Details
Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage w
- 81% Small-Business
- 14% Mid-Market
57 Twitter followers
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- User Satisfaction
- Seller Details
Fini is the #1 AI agent for customer service. Fini doesn’t just answer, it learns directly from your real support tickets, understands context and emotion, and takes precise actions to resolve the
- 67% Mid-Market
- 33% Small-Business
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- User Satisfaction
- Seller Details
Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can pr
- 63% Mid-Market
- 26% Small-Business
584 Twitter followers
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- User Satisfaction
- Seller Details
Hubtype is paving the way towards a new era of communication in which brands communicate with their customers in a frictionless, meaningful and inspiring way. Hubtype empowers companies to embrace sim
- 75% Small-Business
- 13% Mid-Market
281 Twitter followers
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The Langdock platform unites the best of AI chat, assistants and enables you to implement the most complex AI based workflows. Completely model agnostic, secure and privacy compliant.
- 71% Mid-Market
- 29% Enterprise
