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Unifonic

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13 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2006
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Unifonic

13 reviews

Unifonic's Notice application is a comprehensive communication platform designed to enhance customer engagement through real-time push and SMS notifications. It enables businesses to deliver personalized messages directly to customers' devices, ensuring timely and relevant communication. Key Features and Functionality: - Multi-Channel Messaging: Supports both push notifications and SMS, allowing businesses to reach customers on their preferred platforms. - Targeted and Personalized Messaging: Enables segmentation of audiences and customization of messages based on customer profiles, enhancing relevance and engagement. - Interactive Notifications: Offers interactive push notifications with one-tap responses, increasing response rates and confirming message receipt. - Automation and Workflow Integration: Provides pre-built templates and automation tools to streamline communication workflows, such as abandoned cart reminders and OTPs. - Seamless Integrations: Includes over 100 native integrations with platforms like Salesforce, HubSpot, and Shopify, facilitating easy incorporation into existing systems. Primary Value and Solutions Provided: Unifonic's Notice application addresses the need for effective and efficient customer communication by offering a unified platform for push and SMS notifications. It helps businesses boost marketing ROI through high engagement rates, enhance customer security with OTP authentication, and improve customer satisfaction by delivering timely and personalized messages. By automating communication workflows and integrating seamlessly with existing systems, Notice simplifies the management of customer interactions, leading to increased engagement and loyalty.

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Unifonic Reviews

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Star Rating
12
1
0
0
0
Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
11/18/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Unifonic: The Ultimate Omnichannel Platform for Seamless Customer Engagement

he best thing about Unifonic is its unified and scalable omnichannel communication platform, which centralizes vital channels like SMS, WhatsApp, and Voice, allowing businesses to create highly automated and personalized customer engagement journeys from a single interface. This combination of global reach, high reliability, and integrated automation tools makes it the primary choice for companies looking to streamline complex customer interactions and dramatically improve their service efficiency and customer experience.
Salim G.
SG
Salim G.
Director of Sales at AC-Care KSA
09/02/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Unifonic

They are good and we hope they improve a bit more in terms of client relation.
Verified User in Financial Services
EF
Verified User in Financial Services
08/25/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Comprehensive Solution for Day to Day Customer Communication

- Easy Interface. - Supportive Team. - Multiple communication options. - Easy to integrate

About

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HQ Location:
Riyadh, KSA

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@Unifonic

What is Unifonic?

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlines conversations at every touchpoint throughout the customer journey by unifying communication channels, messaging apps, and chatbots.

Details

Year Founded
2006