--- title: It's Alive Reviews meta_title: 'It''s Alive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how It's Alive works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 7 scale: '5' date_modified: '2026-10-17' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence ---

It's Alive Reviews & Product Details

User Insights

Average based on 7 real user reviews.

It's Alive Reviews (7)

Reviews

It's Alive Reviews (7)

4.4
7 reviews

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Verified User in Consumer Services
UC
Verified User in Consumer Services
Customer Service Specialist
Consumer Services
Mid-Market (51-1000 emp.)
3/5

Having used the platform for chatbot creation, this reviewer finds it easy for non-technical users to set up conversations quickly. But the limitation of being restricted to Facebook Messenger can hinder broader customer engagement.

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IB
Ian B.
Sales Engineer
Telecommunications
Mid-Market (51-1000 emp.)
"Its Alive is so Good"
4.5/5
What do you like best about It's Alive?

It does not offer efficient service but the product itself is simply amazing. I highly recommend it! Review collected by and hosted on G2.com.

What do you dislike about It's Alive?

I've noticed is that the automated conversations can sometimes feel a bit robotic and lacking personal touch. Personally I prefer an approach when interacting with customers. Review collected by and hosted on G2.com.

Snehal G.
SG
Snehal G.
Member of Technical Staff
Small-Business (50 or fewer emp.)
"Its Alive is good chatbot application"
5/5
What do you like best about It's Alive?

It is very easy to use, gives faster way of communication, eliminates the manual efforts. Good and clean application user interface with variety of features are available Review collected by and hosted on G2.com.

What do you dislike about It's Alive?

There is nothing to say on negative side of this Review collected by and hosted on G2.com.

Kordelia T.
KT
Kordelia T.
Business Owner
Small-Business (50 or fewer emp.)
"Their customer service was amazing"
3.5/5
What do you like best about It's Alive?

They really helped me with my problems! They were fast and efficient. Review collected by and hosted on G2.com.

What do you dislike about It's Alive?

Even though they were fast, the person that I talked to was condescending. Review collected by and hosted on G2.com.

Madison L.
ML
Madison L.
Customer Service Representative
Mid-Market (51-1000 emp.)
"Great Product! Highly Recommended"
5/5
What do you like best about It's Alive?

I love how easy and simple it is to use this product. It makes my life and workday a million times better. Review collected by and hosted on G2.com.

What do you dislike about It's Alive?

There is nothing that I dislike about this product. I highly recommend it to everybody and anybody that has not used it before. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Very convenient, straightforward and simple to use !! "
5/5
What do you like best about It's Alive?

I have been able to create a chatbot for my brand in a minute without any coding knowledge, it is almost a miracle ;)

My user experience has been very smooth and easy, took my no time to understand how to do it, very user friendly.

I also like very much the design of the interface! Review collected by and hosted on G2.com.

What do you dislike about It's Alive?

No particular issue, I hope the team will keep on working on this project and add new features! Review collected by and hosted on G2.com.

Jeremie C.
JC
Jeremie C.
Account Manager
Internet
Mid-Market (51-1000 emp.)
"Great Facebook Chatbot !"
4.5/5
What do you like best about It's Alive?

It's alive is a very easy to use chatbot !

Autonomous solution to interact and keep contact with a community.

The automatic answers are quickly generated and good quality. Review collected by and hosted on G2.com.

What do you dislike about It's Alive?

In my view, it's alive has no weak points. Review collected by and hosted on G2.com.

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GU
Guest User
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Last activity over 1 year ago

What is It's Alive used for?

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Pricing

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