
You don’t need to be tech-savvy to use it. The platform is built for people who just want to get a chatbot running quickly, without coding. It's as simple as dragging and dropping responses to create conversations. If you’ve ever used something like a recipe or flow chart, this will feel natural. It offers a free version and affordable paid plans. If you run a small business or you're just starting, this could be a budget-friendly way to start automating your customer service. Review collected by and hosted on G2.com.
If you want your chatbot to work on other platforms (like your website or WhatsApp), it won't work. It’s only for Facebook Messenger, which might feel limiting if you're looking to reach customers across different channels. There’s no easy way to test your bot right within ItsAlive. You’ll need to switch over to Facebook Messenger to see how it actually interacts with users, which can be a hassle if you're frequently updating and testing your chatbot. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

