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At a Glance
Market Segments
Mid-Market (74.9% of reviews)
Mid-Market (57.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Paycom
Star Rating
(1,516)4.3 out of 5
Market Segments
Mid-Market (74.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaycomUniversal Background Screening
Star Rating
(16)3.8 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Universal Background ScreeningSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paycom excels in its "Digital Receipt Management" feature, achieving a score of 9.2, which reviewers mention makes expense tracking seamless and efficient compared to Universal Background Screening's lower score of 8.0 in similar functionalities.
- Reviewers mention that Paycom's "Web Portal" for employee self-service is rated at 9.2, providing a user-friendly interface that enhances employee engagement, while Universal Background Screening's portal lacks some of the intuitive features, scoring lower at 8.0.
- G2 users highlight Paycom's superior "Compliance" capabilities, scoring 9.1, which reviewers say ensures that businesses stay up-to-date with regulations, whereas Universal Background Screening's compliance features are rated slightly lower at 9.0, indicating a smaller edge for Paycom in this critical area.
- Users on G2 report that Paycom's "Expense Reports" feature, with a score of 8.9, is particularly praised for its ease of use and integration with bank/credit card systems, while Universal Background Screening's related features do not match this level of integration, scoring lower in user satisfaction.
- Reviewers mention that Paycom's "Performance Management Integration" is rated at 8.7, which users say provides robust tools for tracking employee performance, while Universal Background Screening's performance management features are less comprehensive, leading to a lower user satisfaction score.
- Users say that Paycom's "Training & eLearning" capabilities, particularly in "Content Delivery and Tracking" at 8.9, are highly effective for onboarding and continuous learning, whereas Universal Background Screening's training features do not offer the same level of depth, scoring lower in user reviews.
Pricing
Entry-Level Pricing
Paycom
No pricing availableUniversal Background Screening
No pricing availableFree Trial
Paycom
No trial information availableUniversal Background Screening
No trial information availableRatings
Meets Requirements
8.7
1,249
8.0
11
Ease of Use
8.5
1,266
8.3
11
Ease of Setup
7.9
713
Not enough data
Ease of Admin
8.3
728
Not enough data
Quality of Support
8.5
1,152
7.6
11
Quality of Work
Not enough data
Not enough data
Responsiveness
Not enough data
Not enough data
Expertise of Team
Not enough data
Not enough data
Execution Ability
Not enough data
Not enough data
Communication Skills
Not enough data
Not enough data
Professionalism
Not enough data
Not enough data
Has the product been a good partner in doing business?
8.4
724
Not enough data
Product Direction (% positive)
8.1
1,208
7.9
11
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core HR
8.5
396
Not enough data
8.8
437
Not enough data
7.9
274
Not enough data
8.4
313
Not enough data
8.6
367
Not enough data
8.6
403
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform
8.1
553
Not enough data
7.4
406
Not enough data
7.8
301
Not enough data
8.6
565
Not enough data
8.8
554
Not enough data
8.8
543
Not enough data
8.6
554
Not enough data
8.6
565
Not enough data
Expense Reports
8.8
173
|
Verified
Not enough data
8.5
137
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
150
|
Verified
Not enough data
9.1
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
112
|
Verified
Not enough data
Agentic AI - Expense Management
6.9
17
Not enough data
6.7
17
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
179
|
Verified
Not enough data
Mobile
9.2
147
|
Verified
Not enough data
9.0
139
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
8.2
97
Not enough data
8.4
109
|
Verified
Not enough data
Administration
8.8
105
|
Verified
Not enough data
Administration
8.4
212
Not enough data
8.6
240
|
Verified
Not enough data
8.6
247
|
Verified
Not enough data
8.8
226
|
Verified
Not enough data
8.8
253
|
Verified
Not enough data
Platform
8.7
265
|
Verified
Not enough data
7.9
207
|
Verified
Not enough data
8.0
157
Not enough data
8.9
249
|
Verified
Not enough data
8.9
251
|
Verified
Not enough data
Feature Not Available
Not enough data
Employee Self Service
9.2
875
|
Verified
Not enough data
8.7
755
|
Verified
Not enough data
9.0
814
|
Verified
Not enough data
Administration
9.1
808
|
Verified
Not enough data
8.8
826
|
Verified
Not enough data
9.4
854
|
Verified
Not enough data
8.6
530
|
Verified
Not enough data
9.1
779
|
Verified
Not enough data
8.9
667
|
Verified
Not enough data
9.0
765
|
Verified
Not enough data
9.2
764
|
Verified
Not enough data
9.2
759
|
Verified
Not enough data
Taxes
9.0
779
|
Verified
Not enough data
8.9
719
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
487
Not enough data
8.6
597
Not enough data
8.2
498
Not enough data
Feature Not Available
Not enough data
Platform
8.7
761
|
Verified
Not enough data
8.9
772
|
Verified
Not enough data
8.9
811
|
Verified
Not enough data
8.8
722
|
Verified
Not enough data
Benefits Administration Platform Features
8.8
86
Not enough data
8.8
84
Not enough data
Feature Not Available
Not enough data
8.8
84
Not enough data
8.2
75
Not enough data
9.0
85
Not enough data
8.6
79
Not enough data
8.6
80
Not enough data
Benefits Administration Platform Features
8.8
86
Not enough data
8.8
84
Not enough data
Feature Not Available
Not enough data
8.8
84
Not enough data
8.2
75
Not enough data
9.0
85
Not enough data
8.6
79
Not enough data
8.7
49
Not enough data
8.6
80
Not enough data
7.7
58
Not enough data
7.5
59
Not enough data
8.8
64
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.1
553
Not enough data
7.4
406
Not enough data
7.8
301
Not enough data
8.6
565
Not enough data
8.8
554
Not enough data
8.8
543
Not enough data
8.6
554
Not enough data
8.6
565
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Automation
8.8
313
Not enough data
Logistics
8.7
315
Not enough data
8.8
304
Not enough data
8.3
265
Not enough data
Management
8.1
247
Not enough data
8.4
274
Not enough data
8.5
309
Not enough data
9.0
347
Not enough data
8.9
343
Not enough data
9.2
354
Not enough data
8.9
312
Not enough data
Monitoring
8.5
257
Not enough data
8.7
296
Not enough data
Feature Not Available
Not enough data
Processing
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Compliance
8.6
7
Not enough data
7.4
7
Not enough data
8.6
7
Not enough data
Integration
Feature Not Available
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
Reporting
Feature Not Available
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
Customization
8.7
38
Not enough data
8.7
35
Not enough data
HR Content
8.5
38
Not enough data
8.6
38
Not enough data
8.8
39
Not enough data
Logistics
9.0
38
Not enough data
9.2
39
Not enough data
7.5
34
Not enough data
Management
7.6
33
Not enough data
8.5
36
Not enough data
7.8
36
Not enough data
8.5
39
Not enough data
8.7
38
Not enough data
Generative AI
7.3
29
Not enough data
7.3
29
Not enough data
Basics
9.1
9
Not enough data
9.1
9
Not enough data
Content
8.7
9
Not enough data
8.3
9
Not enough data
8.1
8
Not enough data
Performance
8.8
8
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
Training & eLearning
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
8.7
129
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.9
77
Not enough data
Platform Data
8.6
74
Not enough data
Feature Not Available
Not enough data
8.8
75
Not enough data
Platform Content
8.5
73
Not enough data
8.1
70
Not enough data
8.1
70
Not enough data
Generative AI
Feature Not Available
Not enough data
Background Check Administration
8.4
244
|
Verified
Not enough data
8.9
140
Not enough data
8.9
143
Not enough data
Background Check Data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
151
Not enough data
Background Check Additional Functionality
8.5
126
Not enough data
9.0
144
Not enough data
8.9
131
Not enough data
AI Insight Check - Background Check
6.7
21
Not enough data
AI Investigation and Verification - Background Check
6.7
21
Not enough data
Training & eLearning
8.8
122
Not enough data
8.7
105
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
Training & eLearning
8.6
106
Not enough data
8.7
129
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
8.6
130
Not enough data
8.7
129
Not enough data
Platform Basics
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
18
Not enough data
Platform Content
8.8
16
Not enough data
8.4
16
Not enough data
8.5
16
Not enough data
Platform Additional Functionality
8.9
16
Not enough data
9.2
16
Not enough data
Feature Not Available
Not enough data
9.0
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
Platform
8.1
553
Not enough data
7.4
406
Not enough data
7.8
301
Not enough data
8.6
565
Not enough data
8.8
554
Not enough data
8.8
543
Not enough data
8.6
554
Not enough data
8.6
565
Not enough data
Platform Basics
8.9
66
Not enough data
Feature Not Available
Not enough data
9.0
68
Not enough data
Platform Content
9.1
69
Not enough data
9.2
68
Not enough data
8.7
67
Not enough data
9.1
68
Not enough data
Platform Additional Functionality
9.2
68
Not enough data
9.2
66
Not enough data
Feature Not Available
Not enough data
Platform Performance
8.9
68
Not enough data
8.9
63
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.7
200
Not enough data
8.5
198
Not enough data
8.8
224
Not enough data
9.0
309
Not enough data
8.9
237
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
265
Not enough data
8.9
265
Not enough data
Feature Not Available
Not enough data
Benchmarking and Equity - Compensation Management
Feature Not Available
Not enough data
8.2
79
Not enough data
8.2
83
Not enough data
Platform
8.1
553
Not enough data
7.4
406
Not enough data
7.8
301
Not enough data
8.6
565
Not enough data
8.8
554
Not enough data
8.8
543
Not enough data
8.6
554
Not enough data
8.6
565
Not enough data
Platform Content
8.1
20
Not enough data
8.1
20
Not enough data
8.1
21
Not enough data
Platform Basics
8.2
21
Not enough data
Feature Not Available
Not enough data
8.3
21
Not enough data
Platform Additional Functionality
8.3
20
Not enough data
8.3
20
Not enough data
8.7
21
Not enough data
Platform Basics
8.8
14
Not enough data
Feature Not Available
Not enough data
9.4
13
Not enough data
Platform Content
9.2
12
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
Platform Additional Functionality
9.2
12
Not enough data
9.3
14
Not enough data
9.2
12
Not enough data
9.0
13
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
9.1
11
Not enough data
Platform Basics
8.5
44
Not enough data
8.6
44
Not enough data
8.7
45
Not enough data
Platform Content
8.7
43
Not enough data
8.4
41
Not enough data
8.4
42
Not enough data
Platform Additional Functionality
8.3
41
Not enough data
8.8
43
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Feature Not Available
Not enough data
Performance reviews
8.2
125
|
Verified
Not enough data
8.5
95
Not enough data
8.6
142
|
Verified
Not enough data
Goals
8.3
133
|
Verified
Not enough data
8.3
82
Not enough data
Feedback
8.5
86
Not enough data
8.0
69
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.5
154
|
Verified
Not enough data
8.7
143
|
Verified
Not enough data
Agentic AI - Performance Management
7.0
33
Not enough data
6.8
32
Not enough data
Payments
7.9
25
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Financial wellness
7.3
23
Not enough data
7.8
24
Not enough data
8.1
24
Not enough data
Administration
8.3
25
Not enough data
8.6
25
Not enough data
9.0
24
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
8.2
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
19
Not enough data
8.5
20
Not enough data
8.5
20
Not enough data
Additional Features - Compensation Planning
8.6
20
Not enough data
8.3
21
Not enough data
Feature Not Available
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
6.8
37
Not enough data
6.7
37
Not enough data
6.8
38
Not enough data
Sourcing
Feature Not Available
Not enough data
8.3
270
Not enough data
7.6
46
Not enough data
7.9
50
Not enough data
7.7
48
Not enough data
Candidate Management - Applicant Tracking System
8.4
251
Not enough data
7.9
46
Not enough data
8.0
47
Not enough data
7.0
44
Not enough data
7.1
44
Not enough data
7.4
44
Not enough data
7.6
46
Not enough data
Platform
8.1
553
Not enough data
7.4
406
Not enough data
7.8
301
Not enough data
8.6
565
Not enough data
8.8
554
Not enough data
8.8
543
Not enough data
8.6
554
Not enough data
8.6
565
Not enough data
AI - Applicant Tracking Systems (ATS)
6.8
37
Not enough data
6.9
38
Not enough data
6.7
37
Not enough data
Agentic AI - Onboarding
6.8
50
Not enough data
6.9
50
Not enough data
6.8
50
Not enough data
6.8
49
Not enough data
6.9
50
Not enough data
Platform Content
8.5
420
Not enough data
8.8
451
Not enough data
9.0
458
Not enough data
8.5
339
Not enough data
8.4
340
Not enough data
8.4
326
Not enough data
Platform Additional Functionality
9.0
497
Not enough data
Feature Not Available
Not enough data
8.4
364
Not enough data
8.8
422
Not enough data
8.8
450
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
375
Not enough data
8.6
273
Not enough data
Platform
8.1
553
Not enough data
7.4
406
Not enough data
7.8
301
Not enough data
8.6
565
Not enough data
8.8
554
Not enough data
8.8
543
Not enough data
8.6
554
Not enough data
8.6
565
Not enough data
Recruiting and Onboarding
8.2
333
Not enough data
8.8
481
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
8.6
94
Not enough data
8.7
92
Not enough data
8.9
98
Not enough data
8.6
82
Not enough data
Course Delivery
8.9
106
Not enough data
8.9
111
Not enough data
9.1
95
Not enough data
Course Management
Feature Not Available
Not enough data
8.8
86
Not enough data
8.8
90
Not enough data
8.9
74
Not enough data
LMS Marketplace
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Interface
8.9
76
Not enough data
8.6
77
Not enough data
Training & eLearning
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.7
105
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
8.7
129
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
6.7
10
Not enough data
6.7
10
Not enough data
Time Tracking
9.0
143
Not enough data
8.1
126
Not enough data
7.5
111
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
179
|
Verified
Not enough data
Mobile Time Tracking
8.7
120
Not enough data
Administration
8.4
212
Not enough data
8.6
240
|
Verified
Not enough data
8.6
247
|
Verified
Not enough data
8.8
226
|
Verified
Not enough data
8.8
253
|
Verified
Not enough data
Platform
8.7
265
|
Verified
Not enough data
7.9
207
|
Verified
Not enough data
8.0
157
Not enough data
8.9
249
|
Verified
Not enough data
8.9
251
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
553
Not enough data
7.4
406
Not enough data
7.8
301
Not enough data
8.6
565
Not enough data
8.8
554
Not enough data
8.8
543
Not enough data
8.6
554
Not enough data
8.6
565
Not enough data
Platform
8.1
553
Not enough data
7.4
406
Not enough data
7.8
301
Not enough data
8.6
565
Not enough data
8.8
554
Not enough data
8.8
543
Not enough data
8.6
554
Not enough data
8.6
565
Not enough data
Workforce Management Platform Features
Feature Not Available
Not enough data
8.6
169
Not enough data
9.1
269
Not enough data
8.9
258
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
195
Not enough data
9.1
250
Not enough data
8.6
171
Not enough data
8.8
188
Not enough data
Platform
8.1
553
Not enough data
7.4
406
Not enough data
7.8
301
Not enough data
8.6
565
Not enough data
8.8
554
Not enough data
8.8
543
Not enough data
8.6
554
Not enough data
8.6
565
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Paycom and Universal Background Screening share no categories
Unique Categories
Paycom is categorized as Compensation Planning, Training Management Systems, Applicant Tracking Systems (ATS), Time Tracking, AI Chatbots, Benefits Administration, Background Check, Employee Scheduling, Benefits Support, Expense Management, Corporate Learning Management Systems, Multi-Country Payroll, HCM Software, HR Service Delivery, Earned Wage Access, Compensation Management, Job Search Sites, Career Management, Workforce Management, Course Authoring, HR Compliance, Performance Management, Time & Attendance, eLearning Content, Payroll, Microlearning Platforms, Core HR, Onboarding, Harassment Prevention Training, and AI Agents for HR
Universal Background Screening is categorized as Background Check Services
Reviews
Reviewers' Company Size
Paycom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Universal Background Screening
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.6%
Hospital & Health Care
6.7%
Information Technology and Services
4.3%
Retail
3.1%
Health, Wellness and Fitness
2.9%
Other
75.4%
Staffing and Recruiting
28.6%
Hospital & Health Care
28.6%
Construction
14.3%
Retail
7.1%
Non-Profit Organization Management
7.1%
Other
14.3%
Discussions
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 Comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 Comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
Universal Background Screening has no discussions with answers
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