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VICTIG Background Checks Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

VICTIG Background Checks Media

VICTIG Background Checks Demo - VICTIG.com
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VICTIG Background Checks Demo - Report Results Screen
You manage the individual searches from this screen along with the adverse action letters
VICTIG Background Checks Demo - Order Screen
This is where you can order the Quickapp (our e-signature background check process)
VICTIG Background Checks Demo - E-Signature Page
E-Signature authorization and consent page applicants sign
QuickApp Video
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QuickApp Video
Ease of Use/Customer Support
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Ease of Use/Customer Support
Customer Service
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Customer Service
How are Criminal records stored?
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How are Criminal records stored?
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VICTIG Background Checks Reviews (509)

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Reviews

VICTIG Background Checks Reviews (509)

View 1 Video Reviews
4.7
509 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the exceptional customer service and ease of use of VICTIG Background Checks, highlighting how responsive and helpful the support team is throughout the process. Many appreciate the platform's straightforward setup and quick turnaround times for background checks, making it a reliable choice for HR needs. A common limitation noted is the occasional lack of visibility into drug screening statuses.

Pros & Cons

Generated from real user reviews
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TE
vp, hr
Mid-Market (51-1000 emp.)
"Responsive Customer Service Team with Seamless Integration Setup with UKG"
What do you like best about VICTIG Background Checks?

I like that VICTIG Background Checks has a very responsive customer service team. They handle inquiries normally within fifteen minutes during regular business hours. In the rare instances where we've had to follow up on a questionable background or initiate adverse action, they worked with us to ensure compliance. Also, the initial setup of VICTIG Background Checks was super simple. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

Some of our locations are pretty remote, and there are times where VICTIG Background Checks is asking our applicants to drive more than 60 miles away from their home. VICTIG does partner with our recruitment team and the applicant to explore viable alternatives. I'd love to see a smoother process to identify upfront for when an applicant does not live close by versus sending a pass for a far away testing site. Review collected by and hosted on G2.com.

BM
Mid-Market (51-1000 emp.)
"Great Support, Lacks Drug Screening Visibility"
What do you like best about VICTIG Background Checks?

I use VICTIG Background Checks for all of our pre-employment screenings. I find their support team, including our account manager, Annah, to be the best part of VICTIG. They are always willing to jump in and help set up specific packages based on the needs of our clients, which is especially important for us as a staffing firm. I also appreciate the simplicity of VICTIG's platform. Additionally, the setup process for new client screening packages is a breeze, making it easy to use. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

I don't like that I can't see if a candidate has gone in and provided a specimen for drug screening. I feel like visibility into this could be improved. Unfortunately, it also doesn't integrate with our ATS system. I would rate Victig as a 9 because I'm unsure of Victig's prices in comparison to other CRAs and also because there is not visibility into the drug screening status. Review collected by and hosted on G2.com.

KM
Mid-Market (51-1000 emp.)
"Responsive, Kind Support That Fixes Issues Fast"
What do you like best about VICTIG Background Checks?

I mainly work with the support staff and the accounting department, and they have been our most responsive and kind vendor. Everyone I’ve interacted with there is friendly, professional, and genuinely helpful. They do a great job following up, and they usually resolve issues within 24 hours unless it’s something that requires additional investigation on their end. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

There really isn't anything I dislike about VicTig. Review collected by and hosted on G2.com.

TB
Mid-Market (51-1000 emp.)
"Effortless Background Checks, Seamless Transition"
What do you like best about VICTIG Background Checks?

I like the simplicity of the process to order and for the person being checked to complete their approval. To order, I simply have to log in and provide the person's name and email address. The system takes care of the rest. The setup process was easy to follow, and our representative helped answer questions or make changes as needed. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

So far, nothing to dislike. Review collected by and hosted on G2.com.

DM
Mid-Market (51-1000 emp.)
"User-Friendly with Exceptional Support"
What do you like best about VICTIG Background Checks?

I really appreciate the ease of navigating the platform. Also, I love the customer service associates. They are all so helpful and friendly. The initial setup was very easy, although our IT handled it. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

It seems like when we put in a drug screen donor pass request, a lot of time it seems that the candidate does not receive the email notification. I have to send email to Support to have them resend the link. This happens a lot! Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Mid-Market (51-1000 emp.)
"Great background Vendor"
What do you like best about VICTIG Background Checks?

They have great customer service and easy to reach. Also, it was very easy to implement once we switched vendors. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

We use VICTIG pretty frequently and it's pretty straightforward. Although they are easy to reach, there are some instances where they said they would reach out,but did not. Review collected by and hosted on G2.com.

Benedick  N.
BN
Human Resource Manager
Mid-Market (51-1000 emp.)
"Thorough, Reliable Background Checks—Fast Results and an Easy-to-Use Platform"
What do you like best about VICTIG Background Checks?

What I like best about VICTIG Background Checks is how thorough and reliable the screening process is, while still providing results in a timely manner. The platform is easy to use and helps streamline our hiring decisions with confidence. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

There is very little to dislike about VICTIG Background Checks. Occasionally, clearer status updates during the screening process would be helpful, but overall the platform is reliable and efficient. Review collected by and hosted on G2.com.

Verified User in Mining & Metals
AM
Enterprise (> 1000 emp.)
"Fair, Honest, and Extremely Easy to Work With"
What do you like best about VICTIG Background Checks?

VICTIG is very communicative and jumps in with both feet to really try to understand your needs as a business and how they can craft their services to best fit those needs. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

I have no major complaints to date. Their user interface does not have the same visibility, functionality, or control over our account as our previous provider, but the customer service received more than makes up for this. Review collected by and hosted on G2.com.

"Effortless Setup, Exceptional Support"
What do you like best about VICTIG Background Checks?

I really like how the staff at VICTIG Background Checks are extremely helpful, accommodating, and friendly. They always answer my questions efficiently and do excellent follow-up, which makes me really appreciate the partnership we have with them. I also appreciate how VICTIG has made ordering different products easier and allows me to select the department or division for expensing charges, which simplifies both ordering and billing. Their integration flexibility, notably with our UKG platform, is another aspect I enjoy because it allows us to operate seamlessly without leaving the platform. The initial setup was also incredibly easy; they provided step-by-step instructions, and client services are always there to help if needed. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

I don't have a negative about VICTIG Background Checks. Sometimes I think the time zone difference can be an issue since most of our operations are on Eastern Standard Time, and I believe they're on Mountain or Pacific. So they're two to three hours behind us, which sometimes causes a delay in getting a response from their staff, but once they're open for business, they're usually very prompt to respond to us. Review collected by and hosted on G2.com.

"Detailed Checks, Time-Saving Yet Complex Notifications"
What do you like best about VICTIG Background Checks?

I appreciate that VICTIG Background Checks provides very detailed and easy-to-follow background checks, employment verifications, and drug tests. These features save us a lot of time in HR and help candidates as well. The detailed checks, especially when something is flagged in certain counties, give us clear guidance on whether to proceed with a candidate. The employment verification process includes notes from real conversations with previous employers, which is helpful. I also like that VICTIG was more affordable and offered more services compared to our previous product. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

The process of notifying candidates when something comes up on their background check is a bit confusing. There are different letters to be sent, and it's hard to remember the correct sequence of which ones go first, second, and last. The titles of these letters are also hard to remember, making the whole process lengthy and tricky to keep track of. Review collected by and hosted on G2.com.

Questions about VICTIG Background Checks? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Robin P.
RP
Robin Patterson, PHR
Last activity almost 6 years ago

can you intergrate with Proliant Payroll System

Verified User
G2
Verified User
Last activity about 3 years ago

Are you a nationwide company?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

7%

VICTIG Background Checks Comparisons
VICTIG Background Checks Features
Screening and Assessments
Compliance
Dashboard
Real-Time Tracking
Platform Search
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Integrations
Mobility
Messaging
Screening and Assessments
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VICTIG Background Checks