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At a Glance
Market Segments
Small-Business (67.0% of reviews)
Small-Business (56.4% of reviews)
Entry-Level Pricing
Free
$10.99 1 user minimum. Per user / per month. Billed yearly.
Hiver
Star Rating
(1,274)4.6 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansTeamwork.com
Star Rating
(1,205)4.4 out of 5
Market Segments
Small-Business (56.4% of reviews)
Pros & Cons
Entry-Level Pricing
$10.99 1 user minimum. Per user / per month. Billed yearly.
Free Trial is available
Browse all 5 pricing plansHiver vs Teamwork.com
When assessing the two solutions, reviewers found Hiver easier to use, set up, and administer. Reviewers also preferred doing business with Hiver overall.
- Reviewers felt that Hiver meets the needs of their business better than Teamwork.com.
- When comparing quality of ongoing product support, reviewers felt that Hiver is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Hiver over Teamwork.com.
Pricing
Entry-Level Pricing
Hiver
Free
Free
- Multi-channel shared inboxes
- Email management
- Live chat support
Teamwork.com
Deliver
$10.99
1 user minimum. Per user / per month. Billed yearly.
All the project management basics in one place.
- 20 Project Templates
- Time Tracking & Invoicing
- Agile View with Workflows
Free Trial
Hiver
Free Trial is available
Teamwork.com
Free Trial is available
Ratings
Meets Requirements
9.0
987
8.8
1,050
Ease of Use
9.1
1,011
8.6
1,056
Ease of Setup
9.0
586
8.6
480
Ease of Admin
9.2
451
8.8
446
Quality of Support
9.2
915
8.8
848
Has the product been a good partner in doing business?
9.2
442
9.0
404
Product Direction (% positive)
9.1
980
8.9
1,012
Features by Category
Ticket and Case Management
8.8
211
|
Verified
Not enough data
8.7
214
|
Verified
Not enough data
8.6
221
|
Verified
Not enough data
8.5
206
|
Verified
Not enough data
8.2
177
|
Verified
Not enough data
8.3
190
Not enough data
8.6
205
|
Verified
Not enough data
8.1
111
Not enough data
Generative AI
7.2
74
Not enough data
7.3
73
Not enough data
Agentic AI - Help Desk
7.3
29
Not enough data
7.2
29
Not enough data
6.8
28
Not enough data
Communication Channels
8.2
160
Not enough data
8.9
216
|
Verified
Not enough data
8.5
189
Not enough data
7.5
109
Not enough data
7.5
104
Not enough data
Platform
7.5
176
|
Verified
Not enough data
7.8
161
Not enough data
8.8
215
|
Verified
Not enough data
8.2
176
|
Verified
Not enough data
8.2
193
|
Verified
Not enough data
8.4
208
|
Verified
Not enough data
Tasks
Not enough data
9.1
346
|
Verified
Not enough data
9.2
344
|
Verified
Not enough data
9.1
345
|
Verified
Not enough data
9.1
339
|
Verified
Not enough data
8.9
332
|
Verified
Not enough data
8.5
317
|
Verified
Not enough data
8.7
331
|
Verified
Not enough data
9.0
334
|
Verified
Projects
Not enough data
9.0
329
|
Verified
Not enough data
8.9
317
|
Verified
Not enough data
8.5
297
|
Verified
Not enough data
8.8
309
|
Verified
Not enough data
8.8
315
|
Verified
Not enough data
8.7
295
|
Verified
Not enough data
8.7
307
|
Verified
Not enough data
8.8
319
|
Verified
Not enough data
8.4
283
|
Verified
Not enough data
8.7
311
|
Verified
Not enough data
8.7
282
|
Verified
Resource Management
Not enough data
8.5
286
|
Verified
Not enough data
8.6
302
|
Verified
Not enough data
8.7
312
|
Verified
Project Monitoring
Not enough data
8.8
282
|
Verified
Not enough data
8.6
294
|
Verified
Not enough data
8.9
314
|
Verified
Generative AI
Not enough data
6.4
71
Not enough data
6.6
71
Agentic AI - Project Management
Not enough data
7.6
11
Not enough data
7.7
11
Not enough data
8.3
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.9
11
Setup
Not enough data
8.7
35
Not enough data
8.4
37
Not enough data
7.9
37
Not enough data
8.3
37
Management
Not enough data
8.6
34
Not enough data
8.0
34
Not enough data
7.6
33
Generative AI
Not enough data
6.4
32
Agentic AI - Workflow Management
Not enough data
8.9
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
10.0
6
Channels
7.9
149
Not enough data
7.6
143
Not enough data
6.7
141
Not enough data
Design
7.9
142
Not enough data
7.3
142
Not enough data
8.0
144
Not enough data
8.2
144
Not enough data
7.8
141
Not enough data
Generative AI
7.1
107
Not enough data
7.1
105
Not enough data
Usability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
8.1
21
Not enough data
7.9
22
Not enough data
8.0
22
Optimization
Not enough data
8.0
22
Not enough data
7.4
21
Not enough data
7.6
21
Bug Reporting
Not enough data
8.6
21
Not enough data
8.4
21
Not enough data
8.1
21
Bug Monitoring
Not enough data
8.6
20
Not enough data
8.4
20
Not enough data
9.3
20
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.5
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
8.1
9
Goal Creation
Not enough data
9.1
9
Not enough data
9.2
8
Not enough data
7.7
8
Not enough data
8.3
9
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.1
16
Not enough data
9.4
16
Not enough data
9.2
16
Not enough data
8.2
16
Not enough data
9.3
16
Not enough data
9.0
16
Content Planning
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
8.9
15
Marketing Campaign Performance
Not enough data
8.1
16
Not enough data
8.9
16
Agentic AI - Marketing Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Features
Not enough data
9.2
15
Not enough data
9.0
15
Task Creation
Not enough data
9.1
238
Not enough data
9.1
242
Not enough data
8.7
232
Not enough data
8.6
215
Task Management
Not enough data
9.2
232
Not enough data
9.1
236
Not enough data
8.8
220
Not enough data
9.0
221
Generative AI
Not enough data
6.5
62
Not enough data
6.6
61
Customer Management
Not enough data
8.6
20
Not enough data
Feature Not Available
Not enough data
8.3
18
Not enough data
7.4
18
Project Management
Not enough data
9.4
21
Not enough data
9.2
23
Not enough data
9.0
18
Not enough data
9.1
22
Accounting
Not enough data
7.6
18
Not enough data
7.9
18
Not enough data
7.4
19
Not enough data
8.1
19
Not enough data
8.5
20
Portfolio Management
Not enough data
8.2
18
Not enough data
8.0
19
Not enough data
7.9
17
Not enough data
7.7
17
Analytics
Not enough data
7.5
17
Not enough data
8.8
20
Not enough data
7.4
18
Administration
Not enough data
8.5
20
Not enough data
9.0
21
Not enough data
9.1
20
Platform
Not enough data
8.5
18
Not enough data
8.3
18
Not enough data
8.2
23
Not enough data
7.8
20
Not enough data
Feature Not Available
Generative AI
Not enough data
7.4
12
Not enough data
7.3
11
Artificial Intelligence - Professional Services Automation
Not enough data
8.3
8
Not enough data
7.7
8
Not enough data
8.8
8
Agentic AI - Professional Services Automation
Not enough data
8.3
8
Not enough data
8.1
8
Automation
Not enough data
8.2
53
Not enough data
8.1
55
Not enough data
8.2
49
Administration
Not enough data
8.5
51
Not enough data
8.4
49
Not enough data
9.2
53
Project management
Not enough data
8.8
56
Not enough data
7.9
53
Not enough data
8.1
51
Not enough data
8.6
51
Not enough data
8.5
49
Not enough data
7.8
48
Not enough data
8.4
51
Workload
Not enough data
8.5
50
Not enough data
8.2
50
Not enough data
8.0
47
Not enough data
8.0
49
Communication & Collaboration
Not enough data
8.3
48
Not enough data
8.3
49
Not enough data
8.8
52
Cost Management
Not enough data
8.0
46
Not enough data
8.5
47
Not enough data
7.9
45
Integration
Not enough data
7.3
44
Not enough data
7.4
46
Not enough data
7.4
43
Generative AI
Not enough data
6.8
42
Not enough data
6.7
45
Agentic AI - Work Management
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
9.7
6
Not enough data
8.6
6
Communication
Not enough data
8.6
179
Not enough data
8.8
185
Not enough data
8.6
174
Not enough data
8.9
176
Not enough data
8.9
169
Content & Documents
Not enough data
9.1
205
Not enough data
9.0
198
Not enough data
8.7
199
Not enough data
8.7
180
Controls
Not enough data
8.8
189
Not enough data
9.0
176
Not enough data
9.2
197
Not enough data
8.8
180
Not enough data
9.0
167
Project Management
Not enough data
9.4
208
Not enough data
9.0
202
Not enough data
9.1
204
Not enough data
8.7
185
Remote Collaboration
Not enough data
9.1
187
Not enough data
9.1
193
Not enough data
9.0
193
Not enough data
8.2
164
Generative AI
Not enough data
6.9
39
Not enough data
6.9
37
Agentic AI - Project Collaboration
Not enough data
8.6
7
Not enough data
8.1
7
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sorting & Filtering
8.1
350
Not enough data
8.8
385
Not enough data
7.5
330
Not enough data
8.0
347
Not enough data
Integrations
6.8
286
Not enough data
9.3
395
Not enough data
7.1
281
Not enough data
Time Management
8.7
351
Not enough data
8.5
344
Not enough data
8.0
313
Not enough data
Generative AI
7.5
204
Not enough data
7.2
199
Not enough data
7.4
202
Not enough data
Agentic AI - Email Management
7.2
31
Not enough data
7.2
32
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
7.8
161
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.6
6
Not enough data
Self-Service Experience
8.6
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
Self-Service Platform
8.6
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
Agentic AI - Customer Self-Service
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.0
5
Not enough data
9.0
5
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
6.7
5
Not enough data
Agentic AI - Marketing Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.8
23
Not enough data
7.7
23
Not enough data
7.9
23
Planning
Not enough data
8.6
22
Not enough data
8.6
23
Not enough data
8.2
21
Not enough data
8.0
22
Not enough data
7.7
22
Workflow Management
Not enough data
9.0
23
Not enough data
9.0
23
Not enough data
8.3
23
Not enough data
8.1
22
Time Tracking
Not enough data
9.0
70
Not enough data
9.3
74
Not enough data
8.6
69
Client Invoicing
Not enough data
7.3
57
Not enough data
6.5
55
Not enough data
7.0
58
Mobile Time Tracking
Not enough data
8.1
64
Administration
Not enough data
8.0
67
Not enough data
8.4
69
Not enough data
8.5
69
Not enough data
7.5
64
Not enough data
8.7
61
Platform
Not enough data
8.3
67
Not enough data
8.2
63
Not enough data
7.5
63
Not enough data
8.9
61
Not enough data
7.7
61
Not enough data
6.5
58
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hiver and Teamwork.com share no categories
Unique Categories
Hiver is categorized as Email Management, Digital Customer Service Platforms, Shared Inbox, Customer Communications Management, Live Chat, Help Desk, Customer Self-Service, Complaint Management, Conversational Support, Social Customer Service, Customer Service Automation, Google Workspace Communication Tools, AI IT Agents, and Chatbots
Teamwork.com is categorized as Project Collaboration, Work Management, Marketing Calendar, Objectives and Key Results (OKR), Resource Management, Workflow Management, Google Workspace Project Management, Product Management, Task Management, Bug Tracking, Time Tracking, Professional Services Automation, Project Management, and Marketing Resource Management
Reviews
Reviewers' Company Size
Hiver
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Teamwork.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
6.9%
Marketing and Advertising
5.4%
Information Technology and Services
5.4%
Accounting
4.9%
Financial Services
4.2%
Other
73.2%
Marketing and Advertising
24.3%
Information Technology and Services
12.6%
Computer Software
8.8%
Higher Education
3.2%
Internet
2.1%
Other
49.0%
Alternatives
Discussions
What is the future development direction for Hiver?
1 Comment
NR
Hi George. Thanks for being a Hiver champion over the years. I'm Niraj, founder and CEO at Hiver. Hope you remembers our communication from a few years back...Read more
Is there a way to make pending items show up in my hiver inbox? Right now, they are separate.
1 Comment
PA
Hi Makisha,
I am Pratibha from the Product team at Hiver.
As of now, there's no way to show Pending conversations assigned to you in your Inbox. But I...Read more
How can i separate Hiver tickets from my own emails in Gmail?
1 Comment
RG
We just create a filter that auto archives anything in the Shared Inbox from Hiver so that those emails only show up in the Hiver folder. Read more
Will Teamwork have any new features in the future? What are their perspectives in development?
3 Comments
BW
I am not an employee of Teamwork, but a very long time user. Teamwork continues to innovate and add new features all the time. Beyond Projects, they have,...Read more
How often are the updates made?
2 Comments
NH
Hey there Rasaan,
Our team are constantly making updates to the platform and the user experience, however, the gantt chart creation glitch doesn't sound...Read more
How do I integrate Temwork Project with other software?
2 Comments
NH
Hey there Ovi,
We have a Gantt Chart feature built into Teamwork which might solve having to integrate, but we also have a full list of integrations for...Read more
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