User Interviews Pricing Overview

User Interviews does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 data, User Interviews pricing in 2026 starts at $49.00 and can reach $205.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Auros's official pricing page for the most current details.

User Interviews's pricing is best suited for mid-market and enterprise research teams conducting ongoing or high-volume studies. G2 reviewers from market research, financial services, computer software, and consulting industries consistently highlight the platform's value for professional UX researchers running frequent moderated and unmoderated studies. The Pay As You Go tier appeals to small businesses and occasional researchers, though G2 reviews of User Interviews note it can feel expensive for startups or student researchers. The Recruit Essential and Custom tiers align with teams needing recurring recruitment at scale, while Hub plans suit organizations managing their own participant panels. B2B-focused teams should note that niche professional recruiting can increase costs significantly.

User Interviews does not offer a permanent free tier, but a free trial is available for evaluation. The entry-level Recruit Pay As You Go plan starts at $49.00 per session, offering access to 5 million+ participants, screening tools, scheduling automation, and incentive distribution with no ongoing commitment. G2 reviewers note this suits occasional researchers well. User Interviews's paid subscription tiers, starting at $205.00 per month for Recruit Essential, unlock session savings of 17%, the ability to re-invite past participants, and dedicated customer success support. Higher tiers add enterprise features like security reviews, custom onboarding, and panel management, which G2 users in enterprise segments particularly value.

User Interviews is generally considered a strong value for professional research teams, though cost concerns are a recurring theme. G2 reviewers frequently praise the platform for being significantly cheaper than traditional recruiting agencies, with one mid-market reviewer calculating $10k in savings. However, G2 reviews of User Interviews consistently flag high per-session costs as a barrier for students, bootstrapped startups, and small teams doing infrequent research. Reviewers in market research and UX roles with high ratings tend to view User Interviews's pricing as justified by fast turnaround, quality participants, and time savings. The consensus is that it delivers premium value for frequent users but can feel expensive for occasional or budget-constrained researchers.